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Phelps Health Visitor Policy

Updated Visiting Restrictions During COVID-19

Updated: November 19, 2020

Effective Friday, November 20, we will be operating at a level Red, which means the following guidelines will be in place at all Phelps Health locations: 

Adult Inpatient/Rehab—One visitor at admission, discharge, or times of major decision-making or changes in status at designated hours 

End-of-life care—Two visitors at one time. The two visitors can be rotated to include other individuals, but one person must leave the patient’s room before the next person will be allowed to enter. 

COVID-19 patients—No visitors 

Emergency Department and Immediate Care—One visitor at admission, discharge, or times of major decision-making or changes in status

Surgical and procedural areas—One visitor during the admission and discharge process

Diagnostic services (i.e., lab, radiology, etc.)—No visitors unless special assistance is required related to physical and/or cognitive disabilities, which includes but is not limited to the following: mobility difficulties, extreme anxiety, blindness or deafness

Clinics—No visitors unless special assistance is required related to physical and/or cognitive disabilities, which includes but is not limited to the following: mobility difficulties, extreme anxiety, blindness or deafness

Prenatal appointments—One visitor

Obstetrics, labor and delivery—One support person for duration of hospitalization

Pediatrics (including clinic visits, procedures, emergency and/or urgent care and pediatric inpatients)—One parent or guardian 

In addition, please be aware of the following:

Mask and Hand Hygiene

All patients and visitors entering any Phelps Health facility will be required to wear a mask or face covering, and they are encouraged to bring their own mask, if possible. If the patient or visitor does not own a face mask, one will be provided to them upon entry at Phelps Health. 

Visitors must perform hand hygiene when entering any Phelps Health facility or entering and exiting a patient's room or exam room. Visitors are encouraged to stay six feet away from the patient and others.

COVID-19 and Wellness Screening

Visitors will be screened for COVID-19 symptoms upon entry of any Phelps Health facility and will not be allowed to visit if COVID-19 symptoms are present. 

Individuals who have tested positive for COVID-19 or have been quarantined from an exposure cannot visit until they are out of isolation or quarantine per their primary care provider or local health department. 

Limitations, Exclusions and Exceptions*

For pediatric appointments (not hospital visits to patients) where the parent does not have child care options for additional children, the patient and family will wait in their car until called in for direct rooming. 

Visitors are asked to limit movement within Phelps Health to only the patient’s room and public restrooms.

No one under the age of 18, with the exception of those seeking medical care, will be allowed at any Phelps Health locations or facilities. 

Visitor restrictions for the Transitional Care Facility (TCF) are based on the recommendations from the Missouri Department of Health and Senior Services (DHSS). Visits to TCF will be reviewed on a case-by-case basis.

*Exceptions to the current visitor policy may be made by the department manager or designee, such as a charge nurse or supervisor. 

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