I greatly appreciated the referral I was given! Unfortunately what was suggested was something I'd already tried in a way and I had a long list of things I'd tried. But I believe the referral may be the answer needed and I was happy to have that noticed!
Waited over an hour to see doctor , for him to be in & out in under 10 minutes. He came in thinking I had a broken arm, so I know he never even looked at my X-rays. Then asked me why I was there. After squeezing my bicep ordered steroids and left. Not impressed so far, will see doc for next appointment will see how it goes.
Got quick appt. Gave referals. Made pertinent suggestions for daily life. I was genuinely pleased with this appointment.
You really listened to me and did something for me. It had been about 4 to 8 weeks with no help Thank you
As always I appreciate the care given by everyone.
Happy with things the way they are.
Nice people,competent staff all was good.Carry on.
Your staff front office through doctor and his attendant were respectful and knowledgeable.
Everyone is always professional and caring.
Everyone I interacted with was friendly and professional.
As usual from the time you meet the staff everything was a 10. Easy to understand my concerns, and everything was explained that I could understand.
Every one was very nice to me and I didn't have to wait long . Dr Kriete was very kind and helpful. He made me feel like he cared about me my condition.
The provider was wonder and listened. I am excited to build a relationship with him
I Love this team at Phelps.
The staff were very courteous and was very polite and helpful, also very professional. Your ENT department is very friendly and helpful
All staff and doctor are so professional and pleasant to talk too. Nurse ensures that all my questions are answered that I understand. Nathan is the greatest off all !! I feel so confutable with having him as my provider!!
Sara is so kind and makes sure we're always involved in the plan of care and understand what's going on with our babe. Her rooming staff was also super sweet and gentle with our boy.
Everything! Courteous and professional from front desk to the Doctor. Made me feel comfortable and cared for. At this point I will only return here when necessary. Thank You (And they are going to cure my "Manopause"
EXCELLENT STAFF ALL AROUND!
Not make me get a colonostopy ?? Everything was great
Everyone was pleasant and courteous.
Dr Youlo Orthopedic Doctor did not listen to us. He referred my husband to a personal trainer instead of physical therapy like the VA wanted him to. We are not asking for knee surgery unless that is what my husband needs. We will not be back to see him.
Nurse and doctor were both so friendly and b helpful.
Dr listened to my and went above to make sure I got everything I needed.
Angie is so great with kids especially my teen. She listened well and encouraged her in her health and even her direction in a career. My girl left feeling more confident! I am very thankful for Angie.
Dr.Soberano and his team provides compassionate, attentive, and professional care to patients every day.
The most thorough visit ever. I was read from my head to feet from the inside out. Immediate action was taken for my ears. Professionalism, customer service and technical expertise were stellar.
Everyone we spoke to was kind and knowledgeable. However, I had to wait quite a while to have my neck stitches, which were itching a lot, removed. I understood the reason but another NP could have done it.
I feel like Dr. Bourne is well informed on my medical issues and speaks with me in what I call " plain language" to make sure that I understand the care she is suggesting.
Dr. Youlo was really Great. I felt at ease talking with him about the problem. He listen to everything I said and he explain the steps to treatment.
Nothing. The doctor was very professional and listened to all my concerns and ordered tests to get to the root of the problem.
Nurse was very kind,doctor Karen cares about her patients,you saw me when she was off came in ,I really appreciate her.nothing to improve in her area .
Everyone at Phelps is awesome no complaints from me only kudos to all
I feel that nurses and provider care about my health!
As always great experience
Dr Johnson stafeecand he himself are absolutely amazing I love coming here
No problems. Great service
Watkins is amazing. I love how she is with my son.
Everyone was very, polite respectful and answered my questions appropriately All of the Staff was very Friendly and Attentive
Dr. Kriete and staff were awesome. I felt totally at ease.
You were very courteous and knowledgeable. You answered all my concerns and explained everything you are going to do . You are being very thorough to find out the answers to my health problems. Everyone was very friendly and kind
Very friendly! Dr. Bourne listened and answered all of my questions! I can tell that she loves her job, and her patients! Overall fantastic experience
I appreciate doctor and staff caring for me
It was a pleasure to meet DR. Abebe. he introduced himself as soon as he walked in as well as his student shadow. He asked me about myself. We went over my previous test results. He explained everything that was going on with me and how we're going to take care of it now and in the future. I felt he was a very warm, welcoming, and a kind doctor with a fabulous personality. I was at immediate ease. I think we clicked. That's very important to me. I will continue to see him in the future. In that short amount of time, I immediately trusted him and love his confidence. Thank you
I would recommend the Dr. and staff to anyone. My suggestion to veterans administration is to keep Phelps Health as providers excellent service.
Nathan truly is a diamond. He is compassionate and caring. He not only treats me like a human but understands my personal needs. I have recommended Nathan to multiple friends and patients of my own- I have a very demanding schedule and Nathan has always been accommodating to time constraints and needs. The nurses are fantastic too! They likely don't get enough praise but they are great! They are always ahead of the game when it comes to prior authorizations and taking care of consults. I would be lost if I didn't have my Phelps Health family! Give them all raises!
Dr Elliotte is definitely amazing and caring she understands and listens she definitely is the most amazing dr I've had in years including her staff.
Everything went real good, no issues whatsoever
The receptionist was very nice. The ent Brittany waterworth was great. Definitely happy with the care my son and I had. Thank you.
We love seeing Angie and know that our daughter is in great hands with Angie and her staff!
Doctor Abebe and staff are very professional and awesome
Everything was great I felt well cared for and no need to improve a thing
Everybody was extremely friendly. Wait time could have been a little bit faster.
Every one of the people working there were respectful and knowledgeable. They were great!
The staff were amazing. Made my daughter feel as comfortable as possible and I felt really went above and beyond. Very professional and listened to all my concerns. Overall AMAZING experience.
Yes, I'm always impressed with the way Dr. Youlo treated. He was able to give me steroid shots that helped relieve my pain immediately, and he knows exactly how to do that, in and out quickly, which is great, too. Thank you.
Couldn't ask for a better service
I was treated really well at the clinic they have a very good group that works over there for the ENT and Miss Waterworth help me out very well.
I could have told, needed to tell patients that they were running, or doctor was running behind but they didn't. We waited two hours.
Everyone treated me with respect & professionally.
nurse listened to my problem and told me not to worry dr would be right in and have some solutions!!
Brittany Waterworth was the BEST!!!! Fast, efficient and kind!!! I will 100% leave all my ear issues to HER to fix!!! Thank you so much to Brittany!!!!
My experience was great and I can't think of anything to make it better.
Dr Johnson examined my shoes and the insoles. Made recommendation for sturdy shoes and inserts.
I wouldn't go anywhere else. Great staff .
Appreciated kindness and the fact that providers listened to what I had to say, weren't rushed, made recommendations for care and appropriate referrals
Elliotte Bourne told me everything I need to know to get shots done and the other things, I can't remember them. But she's very complete with me. I like her a lot. She's cool. Thank you. Bye.
Not enough handicapped parking. Rode around parking lot for 10 min and still was not able to find a handicapped parking space. Had to park far away. I need two knee replacements and use a walker to keep from falling. The long walk to the entrance caused alot of pain from both knees. Not happy
Absolutely love doctor Nathan. He is very attentive and actually listens to what I say about my own health care.
I was comfortable with this doctor from the moment he entered the room! He explained everything to me and assured me that things would be okay.
Everything was very good.I cannot see where there is anything needs improving
Oh, he did very well in everything that you guys provided for me. Customer service, dialogue, explaining everything to me, and being respectful and nice to me.
So glad to have an ENT at Phelps Health. I hope the top floor doesn't decide to get rid of him. I'm quite upset with them running off good doctors with their magic good-bye pens!
Your staff at the front desk are not friendly in the least
The visit with care provider was amazing as always. The girls at the front desk were to busy talking to each other and on their phones that I was sent to a window around the corner that had no person sitting at it. Found this very unprofessional.
Very knowledgeable and were mostly on schedule.
Everyone treated us with respect from reception. The nurse was excellent and we love Dr. Gifford. She's always so thorough and I appreciate her. Thank you.
I have no complaints, as always.
I had a positive experience. Candace listened and had great communication skills. She provided a treatment plan and explained what to expect. I was taken at my scheduled appointment time and was provided adequate time to visit with my health care provider. Again, a positive experience.
Everything went very well, and I wasn't left sitting for long at all. Very good experience!!
Dr soberano and his office staff are the best. Always caring and listen to my every concern they are the absolute best
They listen & attend to all my concerns
All aspects of the service were great.
We saw Sara for my son. He had a hard time with keeping a doctor. We were following one doctor around from place to place and I guess she quit again. I'm not sure what happened, but we found this Sara. We found Sara through word of mouth somewhere. Somebody told me I should try her. We went there and she was amazing. When we left, my son said, I hope she was being for real because she made me feel better. That's awesome. That is amazing. I just appreciated that. That's it. She was really sweet and helpful and I appreciated it. I was having a rough time. Thank you.
Same ole Same ole.....Dr Soberano and his staff are top notch.
Dr. Johnson is an amazing human being and physician!