Best experience yet. Everyone was so nice and personable.
I was heard, respected, and comforted. I always received amazing bedside manners by my provider. Ty for caring.
All was handed expeditiously, efficiently and professionally. I value these far above "courtesy and respect" which are fine also but not the most important to me.
You need more doctors like Dr. Elliotte there. They are concerned about, she is very concerned about her patient.
Dr. Kriete is the best. He knows my issues and treats me with that background knowledge. I appreciate his kindness, too :)
All was handled well from front office to nurses and doctor yes would recommend this doctor and staff to family and friends.
everyone was very professional and very helpful
Mrs. Candace is awesome with the kids and she does an amazing job of her job. The best feedback is to keep her at the hospital. Thank you. Bye-bye.
Reception , appointment staff, Hope and Dr Johnson all provided the excellent care that I have received in the past .
I love Dr Youlo, I would not see any one else, Everyone treats me very kindly
Everyone was polite and prompt. Care provider was excellent. It was the best medical visit I ever had. Elliotte Bourne listened to everything I had to discuss with interest and concern. I never felt like a number.
The Dr waited til my daughter came and explained everything so I understood it.
Everything was a good experience .
The provider listened to all my concerns and provided me with valuable information .
All staff was kind and respectful. The provider was very informative and helpful with figuring out a treatment plan for our daughter.
Everyone was very respectful and helpful. I had a great experience
Outstanding service by all, it is nice to visit with a doctor who knows my health issues and deals with them in Professionally. I couldn't have a better Doctor to look out for my medical care with my issues. Thank you, Phelps Health, Nurse & Dr S.
All around an a wonderful experience. My provider explained my issue with normal language so could understand.
Dr. Kriete made an uncomfortable surgery and follow-up office visits manageable with professionalism and care. The only thing I would have liked is more detailed information on what to expect after the surgery.
My experience from emergency room to follow up appointment has been the best care I could imagine.
Everyone did the jobs well and were courteous
The provider, Elliotte, was great and very caring. I felt heard and seen with this provider. The nurse was also amazing and very efficient!
Yes, everybody treated me like, wow, I was a family member. They were great, they were nice, made me feel so relaxed. When I got there, I was a bundle of nerves and they made me feel so comfortable within the first 10 minutes. They were great and professional, very professional.
Everything was great. Polite professional staff. Overall a good visit
Every staff shown concern about my welfare.
They were very professional and treated me with respect.
Why is the check in desk different every time you go in? You can never get to know anyone because the next time it is someone different. Much improvment needed in that area. I love my provider and his nurse, they are wonderful. The best I have ever seen at this location most leave a little to be desired.
The nurse for Mr Crawshaw is amazing she's always so nice and she remembers me. That means a lot. Mr. Crawshaw is such a good listener he takes the time to really figure out what is going on. I really like how if he is unsure of something he will look it up. I truly feel listened to and I feel like my health is in good hands.
Dr. Elliotte Bourne and staff were amazing!!
This was the first time seeing Dr. Youlo. I felt very comfortable with talking to him. He answered all my questions and put my mind at ease concerning my problem. I would recommend him to anyone who wants a straightforward answer .
It was a great experience everyone was very helpful and my feet were taken good care of thanks look forward to my next visit
The doctor and all the staff were very friendly and the room was clean. He quickly addressed the issue and instantly treated the problem. Great experience.
He took his time explained and was very concerned about my health n what's happening to me n what needs to happen n what I need. So much more manners than what you receive these days everyone rushes in out n sometimes don't even really do anything.
It seemed the office was running far behind for our appointment- our appointment was at 1pm. We arrived at 12:45 as requested by Phelps and then we didn't see the doctor until 1:45pm. These long delays makes it hard to navigate feeding and nap time with little ones.
Ms. Angie has been the best pediatric provider my kids have had in 12 years. We absolutely love her and appreciate all that she does. She makes each of my 6 kids feel like they are the most important person on this earth. They ASK to go to the doctor now. Thank you Ms. Angie!!
There was very little wait time. Thank you for that!
Doctor explained everything in a clear manner.
Thay treat you like family
Smiled. Told me what to expect
Everything went VERY well.
Thank you nothing much to say other than everything was pleasant I enjoyed myself I thank you for the comment that you allowed me to commit
Outstanding service by everyone.!!!!!!!
I have never experienced a provider who is more caring than Angie Watkins. She listens and respects any decisions we make regarding our newborn daughter. I feel completely supported and respected by her. She not only cares for my newborn, but makes me feel cared for as well. I wish all providers could have her level of kindness and compassion.
The health provider was friendly and knowledgeable. It was an enjoyable appointment.
I am a patient of Mercy Group
Appointment was on time as stated everyone treats you with respect and show care for the patient. I like that the doctor broke it down into terms I could understand.
On my way to the appointment I was held up by a traffic accident. The office staff was very understanding and worked with me to be able to still be seen that day. It was my first appointment with the provider. He was well prepared- having looked over my previous records and history. I appreciated he new my status and previous tests well before the appointment, rather than reviewing them during the appointment.
Great job keep up the good work
I was very comfortable with the provider. She listened to my health needs and was able to assist me them. I am very happy with the services rendered.
Everyone was smiling and had positive attitudes. Answered all my questions
Front desk was so helpful and patient. Katie Allen actual listened to my concerns and picked up on issues when I was talking to help in improving my health. I am so thankful I have Katie Allen as my primary care provider. I feel she really cares and I am in the best hands.
Dr Crawshaw made me feel cared about. Gave me 100% of his attention. Answered all questions and I never felt rushed. Will continue to recommend him to everyone for compassionate complete care. Thank you Phelps Health for employing such an awesome person.
Nathan and his nurse, I'm sorry I forgot her name, are awesome. They double and triple check everything and they talk to me about everything, explain everything and I really appreciate them both.
Dr. Kriete is friendly, knowledgeable and diagnosed me immediately. Phelps Health need more like him.
Candace, staff and nurses are always very courteous and accommodating. Great group.
I really liked and appreciated that my health care provider listened to all of my concerns and all of my thoughts about myself and my own health and took every bit of that into consideration and just fully listened to everything I had to say and didn't do the stereotypical interrupting or brushing off anything that you are saying about yourself. And I did appreciate that a lot.
Dr & nurse were kind & compassionate. Professional medical attention.
I had the absolute best labor & delivery experience! Everyone was so kind, continually checked in, answered all our questions, we never had to wait for anything or ask twice, all smiling happy nurses & just a great positive environment to be in for me & my baby!
I was a new patient and I was treated like I've been there for a long time. Everyone was extremely nice and made me feel welcomed. Thank you very much for the wonderful experience
He did not explain it, thanks to me. He just saw a little bit of my arm, not very much of it, right at the bottom of it. And I had opened my slouch up and buttoned it so that he could see it. And he said, yes, you know, that he would. And but he never even looked. I thought he was coming back in the room. He was only in there just a few minutes. And I mean, a few minutes, like five minutes. So no, I was not satisfied.
Everyone was very courteous, even from making the first appointment. It was our first time going there. Everyone was very helpful and very knowledgeable and it was made an experience that was nice to go to the doctors.
Very professional, yet easy to talk to.
Everyone was great... welcoming and professional Brittany was exceptional. I trusted her completely and felt that she was very professional.
Dr Youlo is an extremely kind, caring physician. Have complete trust and confidence in him. His staff are always very courteous and respectful.
No improvement needed. Provider is excellent and staff is wonderful.
The staff was nice. Courteous. Helped with my pain. Thank you
Everything was quick and professional
Every one was professional, kind and courteous. The best. Thank you.
Dr Abebe is an amazing person.
My visit was very very well explained and taken care of. Thank you.
Job well done, care and comfort provided.
I was made to feel comfortable by office people, Nurses and Dr. Soberano. I was comfortable with explanations to my questions and general conversations. I would recommend Dr. Soberano to my friends, relatives & extended business relationships. I can't think of anything to change!
I love all the providers at phelps waynevsille (rolla keep stealing them) we really love Mrs. Bayless.
Everyone was very kind and helpful. Treated me respect and I felt it was a great staff that works there.
I was able to get in quickly when the other provider was called to the hospital and the Miss Sara was amazing . I felt more than comfortable with her and even with all my last second questions she answered all of them without making me feel like I was being too much.
Staff were all very supportive, & assisted me when I could barely ambulate during two clinic visits.
Appointment worked out great
I've already recommended her to everyone and she's better than any ENT! And I seen 6!
Sara was amazing! My son always cries at doctors appointments. He adored Sara and our nurse! I am so thankful to have switched to this clinic!
They really seem to care about you, and want to help you.
For our first appointment at Phelps Health pediatrics, we had a wonderful visit. Every single person we came into contact with was wonderful, and we look forward to our future visits.
Gave me an appointment early because I had a ingrown toe nail
I don't think that there is nothing you can improve according to the service that I was provided. I love my caretakers at this facility. I have always been treated with kindness and respect and I thank You're doing a wonderful job. Keep up the great work
Dr Johnson is one of the best doctors that I have gone to. My husband are both his patients. We really like him.
I greatly appreciated the referral I was given! Unfortunately what was suggested was something I'd already tried in a way and I had a long list of things I'd tried. But I believe the referral may be the answer needed and I was happy to have that noticed!
Waited over an hour to see doctor , for him to be in & out in under 10 minutes. He came in thinking I had a broken arm, so I know he never even looked at my X-rays. Then asked me why I was there. After squeezing my bicep ordered steroids and left. Not impressed so far, will see doc for next appointment will see how it goes.
Got quick appt. Gave referals. Made pertinent suggestions for daily life. I was genuinely pleased with this appointment.
You really listened to me and did something for me. It had been about 4 to 8 weeks with no help Thank you
As always I appreciate the care given by everyone.
Happy with things the way they are.
Nice people,competent staff all was good.Carry on.
Your staff front office through doctor and his attendant were respectful and knowledgeable.
Everyone is always professional and caring.
Everyone I interacted with was friendly and professional.