Visiting Hours
At Phelps Health, we encourage patients to welcome visitors of their choice during hospital visitation hours, 7:00 AM – 10:00 PM*.
A maximum of two visitors may be in the patient’s room at a time.
Additional visitors are encouraged to use the visitor lounges, conveniently located throughout the hospital.
Some units have more specific requirements to meet the needs of their patients, including: Intensive Care Unit (ICU), Pediatrics, Recovery Center for Psychiatric Services (CPS), and Obstetrics/Nursery. Please see additional information for these areas below.
*Note: Hours may vary by unit and patient condition. Please call ahead.
Children Visiting
Children under the age of 12 years must be accompanied by an adult at all times and should not be left in the lobby or other areas of the hospital without adult supervision.
Children entering a patient’s room should wash their hands before visiting.
Children under the age of 12 are not permitted in isolation rooms.
Children ages 12 and older may visit a patient in an isolation room after following appropriate precautions.
Children with colds, sore throats, or other contagious illnesses should not visit patients.
Calling for Updates
We know how important it is to stay connected with your loved one’s care. Each patient is assigned a four-digit passcode. We recommend designating one contact person to receive updates and information.
With the patient’s consent, this contact person may call the unit at any time—even during evening hours—for updates on the patient’s status.
Overnight Visitors
Adult Inpatients: Overnight visitation is discussed with the charge nurse or house supervisor.
Specialty areas such as ICU, CPS, Pediatrics, and Obstetrics/Nursery have their own overnight visitor guidelines. Please check with unit staff for details.
All overnight visitors must be at least 18 years of age.
All overnight visitors must obtain a daily overnight visitor tag from hospital staff.
If you have questions or need clarification about visiting guidelines, please call the Phelps Health hospital operator at (573) 458-8899.
Visiting Obstetrics/Nursery
• Visiting hours for Obstetrics/Nursery are 9:00 AM – 9:00 PM, with the exception of patients in active labor.
• Laboring patients may have up to 3 visitors at a time for support. The number of visitors may be further limited by the patient’s wishes or at staff/provider discretion.
Visitor Check-In
• All visitors must check in at the nurses’ station each day to receive a visitor pass.
• Visitors showing signs of illness or communicable disease will not be permitted.
Support Person
• Each mother may choose one support person (over age 18) with unrestricted visiting privileges, including overnight stays.
• Exception: The baby’s father may serve as the support person even if under 18.
Nursery Visitors
• Only individuals with the matching infant ID bands may visit the nursery.
• No one under 18 years old is permitted in the nursery (except the baby’s mother or father).
• The nursery may be temporarily closed during shift changes or emergencies to protect patient privacy.
Seasonal Restrictions
• During influenza season, visitors under 16 are not allowed, except for symptom-free siblings of the newborn.
Psychiatric Services (CPS)
• Visiting Hours for Psychiatric Services (CPS) are 6:00 PM – 8:00 PM daily.
Patient Code Required: All visitors must have the patient’s assigned Code Number to enter.
Age Requirement: Visitors under 18 years old may visit only with supervision and must use a designated visiting room.
Personal Belongings: Before entering the unit, all personal items must be secured in a locker. This includes (but is not limited to):
• Jackets and hoodies
• Cell phones and electronic devices
• Keys, bags and pocket contents
Intensive Care Unit (ICU)
Visiting Hours for the ICU begin at 7:45 AM daily.
Age Requirement: Visitors must be 12 years or older.