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Visiting Hours

New Visiting Restrictions During COVID-19

New visiting restrictions have been implemented in the emergency room, hospital and clinics to help prevent unnecessary contact with people who may have been exposed to the Coronavirus Disease (COVID-19). All visitors will be subject to an initial screening process and must pass the screening in order to be allowed to visit patients. People who have symptoms consistent with COVID-19 or who have a suspected case of COVID-19 will NOT be allowed to visit Phelps Health patients. Learn more at phelpshealth.org/covid-19.

In an effort to continue protecting our patients, staff and communities from the spread of COVID-19, Phelps Health is temporarily suspending all visitors at all of our locations beginning Thursday, August 20, 2020. Until further notice, no visitors* will be allowed at Phelps Health Hospital or clinics with the following limited exceptions:

  • Intensive Care Unit (ICU)—ICU visitor guidelines are listed here.

  • Patients receiving end-of-life care in the ICU and other areas

  • Patients under the age of 18—One parent or guardian

  • Obstetrics/Labor and Delivery—One support person designated for patient’s entire stay

  • Intellectually disabled patients—One support person or caregiver

  • Prisoners—Law enforcement officers as required

  • Obstetrics Ultrasound—One visitor or support person over the age of 16

*Please note: The no visitor policy also applies to same-day surgeries or procedures, unless the patient is under the age of 18.

If the above criteria are met, all visiting individuals must be adults (18 years or older) and will be required to complete a health screening for wellness (including checking for fever and respiratory symptoms), wear a mask, sanitize hands and practice social distancing upon entry at Phelps Health. 

All Phelps Health patients will be asked to identify one person as their primary contact. Staff will communicate via phone with the designated primary contact throughout the patient’s stay at Phelps Health.

These additional restrictions will help us continue to remain open, safe and ready to serve you. We apologize for any inconvenience, and we thank you for your cooperation.

Learn more about your upcoming visit to Phelps Health