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Visiting Hours

New Visiting Restrictions During COVID-19

In an effort to continue protecting our patients, staff and communities from the spread of COVID-19, Phelps Health has implemented three visiting levels:
• Green—Standard, no visitor restrictions
• Yellow—Caution, moderate visitor restrictions
• Red—Alert, significant visitor restrictions

Starting Friday, February 5, we will be operating at a level Yellow, which means the following guidelines will be in place at all Phelps Health locations: 

Adult Inpatient/Rehab—One visitor per day during designated hours. For inpatients, visiting hours are from 11:00 AM to 7:00 PM, seven days per week.

End-of-life care—Two visitors at one time. The two visitors can be rotated to include other individuals, but one person must leave the patient’s room before the next person will be allowed to enter.

Emergency Department and Immediate Care—One visitor

Surgical and procedural areas—One support person for the duration of the procedure

Clinics—One visitor

Prenatal appointments—One visitor

Obstetrics, labor and delivery—One support person for the duration of the hospitalization

Pediatrics (including clinic visits, procedures, emergency and/or urgent care and pediatric inpatients)—Two parents or guardians

In addition, please be aware of the following:

Mask and Hand Hygiene

All patients and visitors entering any Phelps Health facility will be required to wear a mask or face covering, and they are encouraged to bring their own mask, if possible. If the patient or visitor does not have a face mask, one will be provided to them upon entry at Phelps Health.

Visitors must perform hand hygiene when entering any Phelps Health facility or entering and exiting a patient's room or exam room. Visitors are encouraged to stay six feet away from the patient and others.

COVID-19 and Wellness Screening

Visitors will be screened for COVID-19 symptoms upon entry of any Phelps Health facility and will not be allowed to visit if COVID-19 symptoms are present.

Individuals who have tested positive for COVID-19 or have been quarantined from an exposure cannot visit until they are out of isolation or quarantine per their primary care provider or local health department. 


Limitations, Exclusions and Exceptions*

For pediatric appointments (not hospital visits to patients) where the parent does not have child care options for additional children, the patient and family will wait in their car until called in for direct rooming.

Visitors are asked to limit movement within Phelps Health to only the patient’s room and public restrooms.

No one under the age of 18, with the exception of those seeking medical care, will be allowed at any Phelps Health locations or facilities.

Visitor restrictions for the Transitional Care Facility (TCF) are based on the recommendations from the Missouri Department of Health and Senior Services (DHSS). Visits to TCF will be reviewed on a case-by-case basis.

*Exceptions to the current visitor policy may be made by the department manager or designee, such as a charge nurse or supervisor. 

These above restrictions will help us continue to remain open, safe and ready to serve you. We apologize for any inconvenience, and we thank you for your cooperation.

Learn more about your upcoming visit to Phelps Health