Visitor Policy During COVID-19
The Phelps Health visitation policy is based on COVID-19 regional and/or community prevalence and is subject to change based on positivity rate.
Effective June 2, 2021, the following guidelines will serve as the permanent visitation procedures at all Phelps Health locations:
- All hospital inpatient areas (excluding transitional care) — Two visitors at a time, switching out with other visitors as needed during visiting hours (10:00 AM-7:00 PM)
- End-of-life care — Three visitors at a time, switching out with others as needed
- Emergency Department and Immediate Care — Two visitors at a time, switching out with others as needed
- Surgical and procedural areas — Two support persons for the duration of the procedure
- Obstetrics, labor and delivery — Two support persons allowed to visit, switching out with others as needed during visiting hours (10:00 AM-7:00 PM). One designated person allowed to remain for duration of hospital stay. Siblings of the newborn are allowed to visit during designated visiting hours.
- Pediatric inpatients, clinic visits, procedures, emergency/immediate care and nursery — Two parents or guardians during the duration of the stay. For pediatric services or clinic appointments (not hospital visits to patients) where a parent/guardian does not have childcare options, additional children are allowed to attend appointments.
- Clinics — Two visitors for the duration of the appointment
- Outpatient lab and radiology, rehabilitation services and Comprehensive Breast Center — Two visitors for the duration of the appointment
In addition, please be aware of the following:
- Visitors will be asked the following questions upon entry to any Phelps Health facility:
- Have you been diagnosed with COVID-19 in the past 10 days?
- Have you been exposed to someone with COVID-19 in the past 14 days?
- Do you have a fever?
- Any visitor answering “yes” to the above questions will not be allowed to visit and will be asked to wait outside of the building until the patient has finished with their appointment/service.
Mask Usage and Hand Hygiene
- All individuals (patients and visitors) entering Phelps Health facilities, including Medical Office Building and other clinic locations, are required to wear a face mask or covering. Visitors also must perform hand hygiene when entering and exiting any Phelps Health facility and a patient’s room. Visitors are encouraged to stay six feet away from patients and others.
Limitations, Exclusions and Exceptions*
- No one under the age of 16, with the exception of those seeking medical care or the sibling of a newborn, will be allowed into Phelps Health Hospital.
- Visitor restrictions for the Transitional Care Facility (TCF) are based on instructions from the Missouri Department of Health and Senior Services (DHSS). Visits to TCF will be reviewed on a case-by-case basis.
*Exceptions to the visitor policy may be made by the department manager or designee, such as a charge nurse or supervisor.