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Medical Records

Due to social distancing guidelines recommended by the Centers for Disease Control and Prevention (CDC), the Health Information Management (HIM) office at Phelps Health Hospital is currently closed at this time to all patients and the public requesting medical records on a walk-in basis. Those needing their hospital medical records may call the HIM Department at (573) 458-7550.
The authorization form to request hospital records can be found here:
The authorization form to set up an account for the hospital patient portal can be found here:
We apologize for the inconvenience and appreciate your understanding.

Phelps Health believes that patients deserve access to their medical records. Upon request, patients can receive a copy of their record provided that Phelps Health receives a HIPAA-compliant authorization for the records requested. The Health Information Release Form must be filled out in its entirety, making sure every line has been completed. Drug and alcohol records are federally protected, and the authorization must be initialed accordingly in order to release this information. The release must be signed and dated within the last six months and when picking up your requested records, a photo ID must be presented. Please allow 30 days processing time for all requested medical records.

Medical Center Authorization for Release of Information (Hospital)

Medical Group Authorization for Release of Information (Medical Group)

Patients requesting and picking up their records for personal use will not be charged the retrieval fee. In accordance to Missouri Revised Statutes Chapter 191 Health and Welfare, Section 191.227, Phelps Health charges a retrieval fee of $26.06 and $0.60 per page for medical records. 

If radiology films are needed, please contact the Radiology Department at (573) 458-7770. If you have any questions regarding your hospital medical record, contact Health Information Management at (573) 458-7550. For questions regarding your Medical Group record, please call (573) 426-2182.

Health Information Management

Contact for hospital medical records:

Phone: (573) 458-7550
Fax: (573) 458-8395

Office Hours:

Monday – Friday: 7:30 AM - 5:00 PM
Saturday – Sunday: Closed 

1000 West 10th Street, Rolla, MO 65401


Contact for medical group medical records:

Phone: (573) 458-7498 or (573) 458-7512
Fax: (573) 426-2282

PO Box 579, Rolla, MO 65402

Office Hours:

Monday – Friday: 8:00 AM - 4:30 PM
Saturday – Sunday: Closed