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Medical Records

Due to social distancing guidelines recommended by the Centers for Disease Control and Prevention (CDC), the Health Information Management (HIM) office at Phelps Health Hospital is currently closed at this time to all patients and the public requesting medical records on a walk-in basis. Those needing their hospital medical records may call the HIM Department at (573) 458-7550.
 
We apologize for the inconvenience and appreciate your understanding.

Phelps Health believes that patients deserve access to their medical records. Upon request, patients can receive a copy of their record provided that Phelps Health receives a HIPAA-compliant authorization for the records requested. The Health Information Release Form must be filled out in its entirety, making sure every line has been completed. Drug and alcohol records are federally protected, and the authorization must be initialed accordingly in order to release this information. The release must be signed and dated within the last year, and when picking up your requested records, a photo ID must be presented. Please allow 30 days processing time for all requested medical records.

Authorization for Release of Information

Patients requesting and picking up their records for personal use will be charged a maximum fee of $6.50. In accordance to Missouri Revised Statutes Chapter 191 Health and Welfare, Section 191.227, Phelps Health charges a retrieval fee of $27.13 and $0.62 per page for medical records. 

If radiology films are needed, please contact the Radiology Department at (573) 458-7770.

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