1050 West 10th Street
Rolla, MO 65401
Appointment: (573) 364-9000
Office: (573) 364-9000
How did we do? Leave Phelps Health Medical Office Building a review.
Hours
Office Hours
Monday – Friday 8:00 AM - 5:00 PM
Ratings and Reviews
What our patients are saying (Verified reviews from real patients)
No improvement needed you work is top of the line
Everyone was very professional and helpful. The technician was outstanding from start to finish. She was knowledgeable in all she did. Outstanding experience.
Great staff & terrific provider. New offices are impressive.
Everyone was very friendly and helpful
Everything was great from the operating team to nurses, to dietary was a good experience and food was great
The Nurse Practitioner is the best that I have ever received care from.Wished you had a clinic full of providers like her!
Very friendly , very nice people , helpful in everything
Everything was perfect. The nurse was very attentive. She was excellent. I loved her to death. She was amazing. Dr. Heineker, he is amazing. He is my most favorite person that I have ever met in the medical field. He's an awesome man. He's an amazing man. And I am so glad that he is my orthopedic surgeon. I love everything about the doctor, the nurse, the facility, everything. Thank you very much.
I was very satisfied. Thank you.
Everyone was very kind and helpful. I did have to wait quite a while to get in and then I had to wait because the scheduling nurse was away, but I understood that she has to do other things. And then the good parts was she was, the scheduling nurse was so attentive that she actually took me down to where I had to be picked up in my wheelchair and waited with me and helped me get into the Phelps County transport van. So I appreciated that. And the doctor was very nice and the nurse that took all my information was very nice. So everyone was extremely polite and helpful and kind. So thank you very much.
Brett listened intently to my issue and explained my diagnosis. Did a thorough evaluation and physical assessment. Explained in detail my possible treatment - short and long term, supporting my decision when I elected for the more conservative treatment at this time. Made sure felt empowered to return if symptoms failed to improve or worsen. Wonderful experience. Thank you for being so kind, taking the time to listen, and ensuring my experience was patient-centered. Lastly, explained in detail possible future treatments and the evidence-based studies of the effectiveness of it.
Dr. Virk is an amazing doctor and I highly recommend him.
Dr. Heincker is the best Doctor there.!
She really listened to me and spent time explaining things, having suffered from migraines for 30 years, she was actually the first one to spend time talking about what it could be!! She reviewed a CT scan from 2023 and explained it, which is the first time ever someone at Phelps Health has done that. She gave me great suggestions and prescribed something that actually helped!! She is s GREAT, a true asset to the team.
Can't begin to imagine.....please don't change a thing??
Dr. Ratchford is so kind and caring. He took the time to explain all I needed to know and answered all of my questions. He listened to my concerns and told me all the plans of action dependent on each circumstance. He made me feel comfortable and at ease. My nurse was beautiful. She was lighthearted and very nice. She told me all of vitals as she was taking them, which I appreciated because I like to know. She took her time with me and didn't make me feel rushed. Navigating health nowadays is so fast and you don't really get to understand all treatment plans and options. Most patients are just numbers and copays. But not at Dr. Ratchfords office.
Answered all questions so we could understand the problems and how we are going to solve them
Everyone was nice and friendly. All question asked was answered. Would recommend to anyone.
He's a very respectful and an excellent doctor.
Dr was very courteous
The staff was great. The doctor was awesome and funny and understanding. He also had a student in there. Sorry, my daughter. She's a baby. But he was funny and teaching her how to do things and everything was great. And yeah, awesome facility. I loved it. Thank you guys.
Dr. Ratchford went over everything with me. He had even looked at records that other doctors couldn't seem to figure out and he saw things. He says he saw a mass that I needed to get checked out. I was very happy with him. As a rule, I do not like male doctors, but I would absolutely go back to him because he was really amazing.
Everything's good, but i've decided not to be a surgery
I love Phelps Health doctors, nurses and staff, they are the best. thanks
Very professional staff.
The staff was very professional with me and explained everything well . So far I haven't had any complaints or issues since becoming a patient at Phelps .
Angie and her nurses are great. They take there time and hear what you are saying.
Everyone was very nice and polite. Excellent communication and care
From my initial phone call, to my appointment with the PA everyone was courteous and professional.
Everything seemed to go smooth. Probably a different story if this wasn't workman's comp. I don't have insurance so I imagine it would be a totally different experience. Everyone smiles when you do apparently. Thanks for the kindness.
As always, Dr Potter and his staff were wonderful.
Everyone were friendly and very professional.
Everything was wonderful. She's the best.
Listen to what I said
Kind, respectful and caring
All the staff treated me very well. A pleasant appointment with np Candace.
Dr. Armstrong and the entire staff were friendly, helpful and respectful.
Everything went well, the Dr. was very professional & answered all my questions.
Could not do better.
Everyone listened well, Took time to explain everything, and we're very patient with me.
Dana Voight was so kind and compassionate during my visit to discuss my surgery. He's the only one I trust for the job. Secondly, hos office ran down to the outreach lab to get my bloodwork that was too late for the lab to send out and delivered them to ups or FedEx themselves. That was above and beyond what they had to do, but I'm appreciative that they took care of me so that we can get answers back quicker.
Very courteous and attentive. Explained procedure clearly.
You did a great job with everything.
Everything was great.
Ariella is the best every time.
Dr. Roshan is always respectful and understands my situation. He is always very supportive and explains everything to me so I can understand the next steps in the process.
all very good.
I have nothing I felt like I was apt of the team thank you very much
It seem to be rushed
They treated me great. Good job. Thank you.
Everything was good
I always get good care when I come to Phelps Health Hospital. The staff is always helpful and kind and the doctors are and I get good care. Thank you.
The visit was all right. I felt that it was too rushed. I didn't have time to really explain or ask questions. The physician was like in a hurry to see other patients. So I felt that after waiting for the appointment for so long, I think that the physician was there 10 minutes, talked maybe, I don't know, very little. I wasn't able to really convey and ask all the questions I really wanted. So that's my main complaint.
Dr. Kriete is bempathetic ad knowledgeable; I greatly appreciate his down to earth approach. Also, nursing and office staff are outstanding.
Dr armstrong listened to my concerns.
No improving necessary.
Everyone was kind,helpful,pleasant and sincerely concerned about me and my medical issues and I am Blessed to have such good care from Dr. Morrison and otherfine care providers at Phelps Health!!
They were very friendly and efficient!
Everyone was so kind and friendly. I was a new patient, and the provider spent a lot of time going through my health history to get to know me. It put me at ease, knowing she was doing her best to make sure my health needs were being met. She was patient in answering all of my questions and concerns. I am very happy with the care she provided and with Phelps as a whole. Thank you!
Karen Ulrich is an amazing provider. She listens to understand and gives well thought and data researched information to concerns.
Everyone was nice
Everyone was very nice. Dr.Pearson was great!! Would highly recommend him if your having any heel pain. Very patient and kind.
The Doctor was professional and really took the time to listen. I wish we had more Doctors like him.
All went well, no complaints.
Hi, I just wanted to let you guys know that Dr. Virk was absolutely lovely. He is always incredibly professional, is actively listening to everything I have to say and is incredibly supportive. He provides a clear care plan moving forward and he has been one of the best providers I've had thus far. Thank you.
Dr E is great. His staff is wonderful too. Just what I am used to with Phelps Health.
I was pleased with everything. No complaints. I felt that I got great care from Steve and the nurses. Thanks so much. Great department.
Dr. Soberano and staff makes me feel welcome. Dr. Soberano answers any questions or concerns fully, ensuring i understand everything concerning my treatment etc.
Dr Heincker did a great job letting me know what expect through out the entire process (surger, follow-ups, recovery).
Keep up the great customer service.
The doctor always listens to me and is very kind. He looks me in the eye and is able to explain things well. Even the nurse was top notch. She took my blood pressure, talked to me about my meds and then took it again. My blood pressure was lower/better because she took the time to let me relax and do it again.
All was well, good job!
Dr. Potter and staff was courteous, kind and caring.
I was treated with respect, kindness and respect.
I have recommend Dr. E to my family and friends.
Everything was done well.
The nurses were very nice. They took notes of everything I told them. And the doctor that came in, the cardiologist, never addressed any of the extra things. He looked at my chart and said my echocardiogram was fine. And then he said my halter monitor was also fine and they only saw PVCs. I went to a VA cardiologist the very next day and he said, no, I had PVCs and in fact, SVTs, but this cardiologist told me I didn't have any SVTs on my chart, didn't ask me about any of the other symptoms that I was complaining about, just kind of completely blowed over it, told me I was completely healthy, but prescribed me Metropolis and sent me on my way.
My provider didn't provide me with pictures that he wanted to show me because his staff didn't take them the day of the surgery. I left, wondering what he was gonna show me and upset that he couldn't retrieve those pictures.
Dr. Rachford is amazing.
Dr Joel and his team are excellent caregivers. They are courteous and efficient. No wasted time, just great medical advice and service.
Each visit is always professional and courteous all questions are answered in a manner in which I can understand and I am always treated with respect very friendly atmosphere
Everything and everyone was great
I have no complaints. Always a professional, caring experience. Thank you.
The doctor was very professional, and the staff answered all my questions that I had thank you very much
I feel as if can ask Dr. E anything, and I appreciate his expertise.
Dr Heincker is very easy to talk with. He makes you feel comfortable.
The nurse understands where I come from by my life, age and Dr Soberano, listens and ask the right questions. I appreciate his beside manors. His attitude is a welcoming attitude.
Every person was kind, personable, accommodating, and helpful.
VA scheduled me for a colonoscopy and sent me the product for purging with instructions. I purged as instructed.
You did well. I usually don't recommend physicians to my friends.
Dr. Soberano and staff are wonderful. They treat you with respect and care. They go out of there way to help where they can.
No change
Dr Potter is an excellent Dr. needs work on his bedside manner. All in all I was in the best hands possible. Only issue I have is I had to wait an hour to see him! That part was ridiculous!
No. Just keep up the good work!
Dr. Soberano takes very good care of us. Thank you very much.
It was an awesome experience . The doctor and nurses were incredibly kind and professional .
Don't change anything
Felt welcomed and willing to help me understand.
Everything went smoothly and everyone treated me with respect
Nothing. It was a good experience.
