1050 West 10th Street
Rolla, MO 65401
Appointment: (573) 364-9000
Office: (573) 364-9000
How did we do? Leave Phelps Health Medical Office Building a review.
Hours
Office Hours
Monday – Friday 8:00 AM - 5:00 PM
Ratings and Reviews
What our patients are saying (Verified reviews from real patients)
Excellent!
Dr. Pearson did great, staff did so so all went fine.
Always courteous and easy to understand. Answers all my questions.
All went very well during this appointment!
Everything was excellent
We ended up waiting over an hour after our scheduled appt time. That threw us off of our other appointments. Dr. Potter is wonderful. It was just a long time to wait. We were told he was 10 minutes behind.
We love seeing Angie and know that our daughter is in great hands with Angie and her staff!
Dr. Moravec is absolutely great. Don't get me wrong I definitely want a doctor that is good, very good. The best. And I left there feeling that way. But the step above is how he is just a great person to be around. It is always a joy to leave a doctor's office and you feel blessed that you got to meet someone new that it was a pleasure to have been around. Not saying he is a comedian but he can put a smile on your face if you let him.
I think that Ariella and the office staff (nurses and medical assistance and administrative) should receive a pay increase for the wonderful team they are. Feels like family when you go there.
Everything was great I felt well cared for and no need to improve a thing
There was no hand sanitizer anywhere in the hospital. When I left I couldn't hand sanitize my hands. Thank you very much.
Everybody was extremely friendly. Wait time could have been a little bit faster.
There was a mixup in time for my appointment but they got us in very soon.
Good doctor and staff
Every one of the people working there were respectful and knowledgeable. They were great!
Everyone was great at what they did
Excellent care
The staff were amazing. Made my daughter feel as comfortable as possible and I felt really went above and beyond. Very professional and listened to all my concerns. Overall AMAZING experience.
Professionalism treated me with individual care ty
Very friendly. Treated me special.
Explained everything to me that will happen and need to follow through with.
They was all good to me
Yes, I'm always impressed with the way Dr. Youlo treated. He was able to give me steroid shots that helped relieve my pain immediately, and he knows exactly how to do that, in and out quickly, which is great, too. Thank you.
I was very happy with the team that worked on me
The Doctor and staff were very knowledgeable and friendly.
Couldn't ask for a better service
First visit
Dr Voight was amazing. I left there feeling hope
I was treated really well at the clinic they have a very good group that works over there for the ENT and Miss Waterworth help me out very well.
Thank you
I could have told, needed to tell patients that they were running, or doctor was running behind but they didn't. We waited two hours.
Everything was handled professionally.
Helped checking me in. This was my first visit there.
Thank you.
nurse listened to my problem and told me not to worry dr would be right in and have some solutions!!
Brittany Waterworth was the BEST!!!! Fast, efficient and kind!!! I will 100% leave all my ear issues to HER to fix!!! Thank you so much to Brittany!!!!
Dr. Roshan and his staff were very professional and helped me feel at ease. They all went above and beyond to assist me with all my needs and questions. Great staff and I highly recommend!
All staff was wonderful. They all are cheerful like the Dr. Shots are awesome. Instance relief.
Everything was great.
My experience was great and I can't think of anything to make it better.
I arrived somewhat early for my appointment and was informed, well told, come back 15 minutes prior to scheduled check in. That may be the policy but that policy makes no sense. I could have been told "there is not enough room in our waiting area. Please wait in the hallway till closer to scheduled time."
I absolutely loved everyone I met they made me felt welcome and happy to be there and not out of place!!
I had very caring help and felt safe.
My appointment was lengthy with seeing several people, including imaging and surgery date. I voiced that I had a limited time and the scheduler expressed her understanding and she said she would get me out under the time. I said I had 10 minutes. So I appreciate their swiftness and understanding and appreciating my schedule. Thanks.
I was frustrated that I keep having to change providers. It sounded like the two nurse practitioners were willing to job share and that seemed a better solution than losing both of them. Also the lab, I went to get an EKG and at the hospital lab it was $1,500 minus the $400 discount for self-pay. I went to a walk-in urgent care clinic in St. Louis and got the same service for $100. See, you're 10 times more expensive at the hospital lab. Thank you.
I was especially impressed with the doctor. The doctor always, that person always explains just a lot, that teaches me an awful lot about my feet and about my neuropathy and even some other things that are related, explaining why certain places hurt and whether I'll ever be able to cure them or not. And I just learned a lot and I feel good about it.
Listened ! That's good.
Everyone in Dr. Martin's office are so compassionate and caring! I feel like I'm with family! Dr. Martin goes above and beyond to help me and so does her whole staff!!
Everything
Dr. Alan is one of the best I have ever been to. He makes sure he tells me when he is ready to put the shot into my body and makes sure I am ready.
Dr was very engaging and empathetic. Very kind.
The doctor ran some nerve test on my lower legs. He did not explain the test or what the test is suppose to reveal. I do have a future appointment where Dr. Sasan will go over this test and some previous tests with me.
Doctor did not act like he cared about my medical history or pain level. I will not return to this particular provider
Everything was excellent.
Ariella Martin and staff are the best! They are kind and caring and determined to do anything they can to make a person feel better. I feel comfortable sharing whatever is bothering me, knowing Ariella will treat me professionally and apply her font of knowledge to help me with whatever ails me!
Everything was find just hope the problem can get addressed.
Dr. Ratchford is amazing and wonderful. Takes time to talk and explain things and ask if I had any questions. His staff is amazing as well!!
Saw the Dr. with very little waiting time.
Doctor and nurses were courteous and treated us well. I will be returning with my zipper spine as the pain worsened. Meanwhile I will use Tylenol. Special thanks to the doctor with good conversation qualities. I understood what he told me and life goes on.
Dr Johnson examined my shoes and the insoles. Made recommendation for sturdy shoes and inserts.
Appreciated kindness and the fact that providers listened to what I had to say, weren't rushed, made recommendations for care and appropriate referrals
Everything was fine overall but in particular the person who took me to the room was not friendly. She wasn't rude, just not engaged. She asked if I had any new allergies or medications. I told her I'd gotten alpha gal and she didn't comment or respond and on my visit information I did not see that the information had been added to my record. It's an important new medical condition I have developed that can impact medication and care and should have been placed in my record. She asked me if I was there for well woman, which I was, but did not ask if I had any concerns or problems to address. That seemed odd. The person who came into the room with Dr Ratchford was a different one and very friendly and pleasant, and she has been every time she's been involved in my care. I would not like to have the person who took me to the room involved in my care again since she didn't recognize that I was giving her important new information. She did not even acknowledge that I said it. If she added it to my record I didn't see it when I looked in the app.
Dr Shenje is an awesome kind, considerate Dr. He listens intently to you. Looking you in the eye to make sure you know he really cares about you and to make sure you understand what he is saying to you. He is so good about listening to your needs and what you want. Highly recommend him and if you lose him as you have 3 of my former doctors I will be done with Phelps Health.
The doctor was very pleasant and caring and explained his treatment plan well. Everyone in his office was very helpful. I had to call his nurse a few times about medication questions and she was very patient and helpful.
Excellent care
Great
Everything was explained to my understanding
Everything was perfect
Couldn't do any better.
Very good and knowledgeable staff.
Only one thing I had a long drive getting there and because I got there about 25 minutes early, I was told to sit and wait ten minutes before registering and while I waited a line developed. Why couldn't I have registered and then let the computer determine the order based on appointment time rather than making me late in registering.
very pleased with treatment.
The volume of patients is huge, I was handled as if I was the only patient there. A+++++
Dr. Heincker listened carefully to all my concerns. He explained everything patiently to me. I will definitely recommend him to my friends.
I can't think of anything to suggest that would make my visit any better.
I have always received great treatment there. My many different complaints has always been treated without misgivings. My many questions about why my previous of Fibromyalgia didn't cover all my symptoms to being also diagnosed with MS. My questions on my kidneys led to the diagnosis of Hodgkin's lymphoma, received treatments almost immediately for that.
I was comfortable with this doctor from the moment he entered the room! He explained everything to me and assured me that things would be okay.
Everything was very good.I cannot see where there is anything needs improving
I was very impressed. Dr Virk was a very nice and knowledgeable
So glad to have an ENT at Phelps Health. I hope the top floor doesn't decide to get rid of him. I'm quite upset with them running off good doctors with their magic good-bye pens!
Everyone was so nice. My questions were answered as best they could be since some of them cannot be answered until after the procedure. I was impressed with how down to earth Dr. Voight was. It helps so much when you know your doctor is listening to you.
I don't think you can improve my experience. Every time I go to Phelps everyone is amazing. For the first time in my life I actually don't fear seeing the doctor. I am extremely pleased with the constant vigilance from the Surgery clinic. I have had several people call me to double check my meds, allergies, health, and to make sure I understand everything related to my surgery. Thank you all very much.
Provide a better/roomier/larger parking area.
Professional with friendliness!
The person checking.me in for my x-rays at central registration was slow lost and annoying. Kept telling her x-rays didn't need approval from tricare took her asking 3 people including a supervisor before it sunk in to her head. I've had tricare prime for over 24 years now not like I would.know their policies.
Dr Youlo Is amazing
Everything, your team is top notch. And as I retired Army guy, I've seen one or two...outstanding service!!!
It has been hard to shift from one doctor to another. But I am very happy with Dr. E.
The Doctor and Nurse Mo were great. Please recognize them
The fact that we were called back at 3 o'clock and we didn't get seen for almost 50 minutes after we were put in the room was a little long.
Very knowledgeable and were mostly on schedule.
Everyone treated us with respect from reception. The nurse was excellent and we love Dr. Gifford. She's always so thorough and I appreciate her. Thank you.
I have no complaints, as always.
I had exceptional service in all aspects of my stay at the hospital.
You did it all correctly. From start to finish
I had a positive experience. Candace listened and had great communication skills. She provided a treatment plan and explained what to expect. I was taken at my scheduled appointment time and was provided adequate time to visit with my health care provider. Again, a positive experience.
Everything went very well, and I wasn't left sitting for long at all. Very good experience!!
Everyone did well.
I arrived early they wouldn't check me in. I live more than an hour away and never know how long it will take to arrive.
Dr Armstrong is very attentive to my needs and explains things thoroughly. Very prompt at sending in my prescriptions. He is friendly and his demeanor makes me feel comfortable.
