1050 West 10th Street
Rolla, MO 65401
Appointment: (573) 364-9000
Office: (573) 364-9000
How did we do? Leave Phelps Health Medical Office Building a review.
Hours
Office Hours
Monday – Friday 8:00 AM - 5:00 PM
Ratings and Reviews
What our patients are saying (Verified reviews from real patients)
Dr. Sasan and the staff are always professional and courteous. I leave feeling that I have been heard and my issues addressed.
Brett and staff are the best. Always answer my concerns and provide info I can understand.
Dr. Heincker and crew are top notch, keep them.
Retain more specialized Doctors for the whole facility, because they are needed in our area.
My doctor and nursing staff went extremely well as for the waynesville clinic in a whole you go through too many doctors
The doctor and staff were very friendly and nice!!!
Nurse did an amazing job of connecting with me as a person.
Check in was streamlined with MY Chart.
Dr. Harden very informative
Include the Mercy Doctors in use of your facility.
Dr. Potter and his team are amazing
I was 15 minutes late, but Dr. Johnson said he would do me, see me anyway. He is a very extreme doctor and very nice.
Well, I'd like to thank the doctor, Mr. Pearson, for answering all my questions.
I checked in online, so checking in was very fast. Nurse called me shortly afterward, processed me and was very mice. Dr. Came in and we spoke. He seems great! Scheduled a date for surgery though I wish it was sooner. Everything went well. I'm very satisfied with my visit. Thank you
Thank you
The Dr was very easy to talk with and made me feel listened to
Everyone treated me like I mattered not just a number.
Dr Youlo is the best to give injection.
Friendliness and knowledgeable. Great people.
Dr Heincker helped me to understand what & how to improve on my self healing exercise & what to do & not do to help my right shoulder. Also with a shoot to my left knee to help when walking.
Provider ran late and apologized when he came in the room. It was very much appreciated.
Everything was fine
Everyone I came in contact with was easy to talk to. Very pleasant and very informative. I have no complaints
THE whole process was smooth from beginning to end was treated well from every one that helped in my process to care. I'm very pleased with Dr Virk. He listened and responded with informing answers. Thanks to everyone involved in my care it was greatly appreciated.
Genuine concern. Excellent treatment. Great staff.
Dr Gorrell and staff are Great .
The heart and vascular clinic is extremely organized and get their patients through in a timely manner; I work in healthcare and am impressed with how each team member does their job duties even with a busy schedule you still get all questions addressed and are treated with respect and compassion!! Hats off to you all!!
The doctor listened to my complaints and explained the steps and tests he was going to take next to find the cause of my concerns.
The results from the ecocardiogram were listed in detail, but I could not understand them. I asked for a simple determination of the results but have not heard back.
As always Dr Heincker, the nurses and all the staff in that office are highly recommended by me as being some of the best folks I've ever met. Like some other places I have to visit in my life that I don't particular enjoy Dr Heincker's office is not one of them. Top notch bunch of folks there.
I was treated with kindness and provided with medical care for my quality of life
Provided clear understanding information regarding my issue. Could not help, but referred.
just speed up
Nurses were very friendly & made me feel at ease. The doctor also was explaining what he was doing & what I might feel & hear during the procedure.Everyone was great.
I think everyone did a great job in taking care of my needs.
How well everyone listened to my concerns.
The best service with compassion
Did not listen to me at all
it was good
Dr. Gautam was empathetic and genuinely concerned about my condition. He took quick action to get me to a super-specialist in St. Louis. My biopsy was obtained quickly. He called me to followup after each step. I thank God for Dr. Gautam being in Rolla.
As Always everyone was absolutely wonderful. I truly appreciate Dr Armstrong' s patience.,
Not sure how this happened, but the notes were not accurate. I did not say I worked in a VA hospital. I said that I work on Fort Leonard Wood. No big deal, but it was unexpected.
I have had probably 5 different OB providers in the last 9 years and Dr. Ratchford was by far the best!
In all areas they were very professional
Very professional
Very impressed with everyone I came in contact with. I don't know how it could got any better.
They took time to talk and answer questions. I feel very comfortable with everyone I come into contact with
No complaints at all..Dr. Voight was so concerned...His bed side manners are amazing...not many Dr's. have that...He explained everything to me but I was so impressed how he listened me...he never talked over me...
I am assuming this is regarding my appointment with Dr. Phinney. Dr. Phinney was very forward with me in explaining the x-rays and what it signifies. She also let me know that it might be a while before my next surgery.
Allison Rowden is so sweet and I trust her with my care.
I was a little overwhelmed. The doctor was really fast in seeing me, but he prescribed me medication that just made me feel much better. And we are doing the procedure. The only thing is I don't feel like he looked at me except for to take my or listen to my heart. But as far as everything went, it was just a whirlwind of everything happening. I got more information from support staff, which I think is how that works, and they were excellent.
I was very pleased with the help and there's nothing else to improve the experience.Thank you
Did everything perfectly. Way better then my other doc
Everyone was very pleasant and friendly. The doctor explained things to where I could understand and requested further testing to make sure things are well.
Keep up the good work
Allison is terrific always a wonderful smile and ready to listen. She's very helpful and answers all your questions. If there's an award to be given she definitely deserves one. I hope you'll keep her in mind. Thank you.
Everyone preformed in a very professional manner.
The office from scheduling of first consultation though to the procedure have been extremely accessible & accommodating of my needs. Very pleased & so very proud of them as you feel important.
Outstanding care
all good
The front desk reception needs to be better improved when talking to potential patients and or apartment, I'm sorry, appointments for them. Number two, when I finally did get back there, my nurse practitioner, Tiffany, was absolutely fabulous and her nurse was fabulous. They listened to all my concerns, addressed every one of my concerns, everything completely, totally step one to step 20, what she was doing with my ear infection. And yes, it was awesome. They were wonderful. So kudos to them. And like I said, I just think the office staff reception could have been a little bit more inviting, shall I say, concern, caring, etc. Thank you.
Doctor virk is the best in this part of the country.
They are absolutely perfect. Everyone is amazing
The visit from start to finish was absolutely perfect. Thank you for your care.
My visit was positive
Everyone was very nice and polite very professional. I would recommend this place to anyone.
Steve Ballard is an excellent provider. I wish he was an MD so I could only see him.
The provider did not listen to me at all.
Excellent, friendly customer service. Very efficient staff.
Dr Armstrong listened to my concerns gave advice and is easy to talk to I would definitely recommend my friends this position if they have a choice
Everybody there always treats me so well and smile and they're positive and they're chipper and of course the doctor is just superb. So I always have a great experience when I go to see Dr. Heincker. Thank you.
Great staff and organized follow-up care plan.
The appointment seemed rushed he was very nice and polite but every appointment I go to at phelps health seems rushed
Great office visit. The staff, professionals, very, very nice. Allison, the doc, she's very good and made me feel greatly at ease and I appreciate her and I appreciate the office and I appreciate Belfast County Hospital. Thank you very much.
I have been very, very disappointed with this doctor. I sat in his waiting room and in the room for well over an hour waiting for him. And when he came in, I got a brief two second visit, whereas he didn't know anything about what was going on with me. And he told me he'll see me back in eight months. He did not do any kind of physical checking on me with his testoscope or anything. I was very infuriated leaving his clinic because I was very disappointed of the treatment. I will not be seeing this doctor again. And no, I will never recommend him to any, anyone else. I thank you and ?
I was able to get an appointment in a reasonable amount of time. Everything during the appointment went smoothly and I physically felt better when I left the building.
Everyone was very nice and explained everything very clearly so I understood Thank you
I always receive the best care. Dr Armstrong always listens to me.
Dr. was very nice. Really great job of cutting my toe nails.
I am always treated promptly and feel I get great care. The entire staff is a pleasure to work with and Ariella listens to my concerns and truly cares about my health. I don't feel there are any needs for improvement in this clinic.
The nurses and office staff were great. Dr. Morrison acted like he was too busy to listen, which he probably is.
Everyone was very kind and helpful
Dr Potter is great
Sometimes a person needs a little more than a 15 minute visit with the doctor. Cannot process the information given quickly and then cannot ask questions.
Everything went smoothly.
Everyone was very nice however the wait time was very long. I really like checking in on line my thought was it would save time.
I wasn't happy when I arrived and the male nurse or whoever he was did a couple of little hand exercises with me and told me that he would make my appointment for a month from the day and do my nerve inductions and everything and after that he would make my appointment for another month to come in and get the findings of my test results. I don't understand why I have to wait a whole month in between all of that. That seems ridiculous to me. Thank you.
Staff were all terrific, Dr Youlo is terrific & very knowledgeable. I'm just feeling sorry for me due to the length of recovery.
The communication between the doctor and the patient was wonderful, I actually made a suggestion to the doctor and he liked it. Wonderful office
Everyone was neat, clean, well dressed, very friendly, and professional in every way.
Continuity of care
She listened to me and explained everything well. Great job!
Dr. Johnson is always beyond friendly and accommodating with the family's feet ailments! He's the only doctor that my child knows to work on her feet and is always a trustful source with "all things feet."
Best care in the state and love the attention to detail, hospitality and overall care for patients of the hospital
The doctor and staff LISTENED! I can't iterate that enough. Dr Armstrong and his staff made sure that I felt heard. My husband was with me as well and was having some problems and Elliotte got him scheduled and seen very promptly.
Always have treated me great
Dr Heincker is always great with time and always ask if I have any questions or needs. He treats patients like he is interested in their wellbeing. Thank you Dr Heincker for caring about my future care.
Everyone is polite and helpful and very caring. When I asked questions they explained everything to me and that was very helpful for me.
Brittany was excellent - Phelps Health has not always been great to me with billing, etc. So I would definitely recommend Brittany.
Just treated me and my family like normal human beings and not being judgmental of anybody or their status in life or income or medical issues or anything of that nature. Other doctor's offices are not that kind, I can just put it that way. Thank you.
