1050 West 10th Street
Rolla, MO 65401
Appointment: (573) 364-9000
Office: (573) 364-9000
How did we do? Leave Phelps Health Medical Office Building a review.
Hours
Office Hours
Monday – Friday 8:00 AM - 5:00 PM
Ratings and Reviews
What our patients are saying (Verified reviews from real patients)
The physician was amazing! And the nurses were as well!
I was very nervous having to see a new doctor at my old age but my visit was extremely pleasant & I was treated wonderfully by everyone. I left very happy!
My nurses and Dr. Ratchford were professional and kind. Dr. Ratchford always takes the time to listen to my concerns and ease my mind.
For me, it went well, the only thing I didn't know was that the pain would last until the next day. I think it was because of what they did to me, and it was already the day my period started. I started bleeding normally. On the second day, I no longer had pain.
Very welcoming nurse and doctor. This isn't an appointment that most people love to come do, but I felt very comfortable with whole process due to the staff!
Yeah, I thought the doctor was exceptionally well in explaining everything and I appreciated his information.
great experience
First time seeing Karen and she was phenomenal!!! She answered all my questions! Her nurse was amazing and so kind as well! Great team!!
Everyone is always so nice and cares about how they treat me. I would recommend Dr. Harden to everyone. He's the best.
Everyone was pleasant and answered all questions I had.
Waiting time was very short. I was treated pretty fast which is very good. My questions were answered clearly and my concerns addressed
I appreciate Dr. Ratchford taking the time to explain and discuss my health concerns.
Have been very happy with my OB care Phelps!
The nurse who was training I could tell was new. She was not confident. However. The nurse training her was awesome. She gave the new gal encouragement and instruction. She also helped me get dressed as I was in a sling recovering from rotator cuff surgery.
I always have courteous service with all the staff. The doctor talks ample time to explain and procedures and processes. I can ask questions and feel heard as well as receive very precise information.
You guys did very well. I appreciate the treatment. Everything went well.
The best OBGYN, treat you with respect , and the staff too .
I missed my original appointment in error and she was leaving. The staff quickly got me set up With a new provider and he treated me like I had been seeing him for years. I was very comfortable..
Paige is absolutely phenomenal!!!
All employees was very, very nice. All good.
I think the only thing that I would complain about is the wait time. I waited about 20 to 30 minutes to get back to the room and then I waited another 30 minutes for the provider to come back. But that would be about the only thing that I could complain about. Everything else was great. Karen was awesome. And I would definitely recommend and recommend her for sure.
Karen is AMAZING!!
Very polite and respectful. They explained everything clearly.
Dr Harden was amazing as usual!! So thankful for him!
Everyone was precise, and professional without being cold. I appreciate not being treated like a number.
Karen is so kind and professional. With the procedure she does for me she makes it as comfortable and pain free as possible. She truly cares about her patients.
Dr. Harden explained throughly that my problem was not his expertise and recommended the urology Dept and told me he would have them get in touch. Within an hour I had a phone call and an appt. I thank him .
The doctor was great.
The office is run very efficiently and the provider is interested and addresses concerns.
please advise patients on most economical value for the patient for lab work or other procedures rather than in the best interest of Phelps Health. Health care is already extremely expensive.
You did everything right I'm just not into recommending
The doctor is very professional. Easy to talk with. Very happy he was my doctor.
Everyone, including Dr Johnson, has always been professional, caring, and friendly. Gives a person a very comfortable feeling while in their office.
Do t know how things could go better
Everything went well, from the appointment reminders to the care of the nurses and the doctor. The process was smooth.
Everyone has always been excellent.
All was great!
Staff is always courteous and they make check in to check out easy
Phelps is always a great experience, but Dr E is very special. Always listens and answers our questions in ways we understand.
I was supposed to get some tests scheduled but no one has contacted me to schedule the tests.
Mr.Ballard was fantastic, he had his notes ready to go and was ready to go. He reviewed everything and went over the plan of what we were going to do. I
Dr. Pearson is efficient but lets us know he has time for us. My husband is neurodivergent from a stroke. He feels safe with Dr. Pearson and trusts him. We soooo appreciate Dr. Pearson!
Great service
I was anxious going to new Dr. as soon as the nurse came and got me I felt better. She was the type person that helped me relaxed. She had a great personality. It was almost like she knew I was anxious. Wonderful person. Dr Morrison was the best. I was really relaxed with him. After one visit he's one of my favorites. Easy to talk to but is a professional. Very likeable Dr everyone treated me great. Thanks
Mr Ballard spent the time with me to explain what will happen next in my treatment. He answered my questions, and gave me enough time to process the informaton.
Steve Ballard is an excellent NP. He teaches me things other doctors don't. He is very courteous and I trust him more than many other doctors.
All was done well
Caring and friendly while professional.
Took time to help me understand
I was blown away by how friendly, interested and encouraging everyone was that I interacted with from check in, nurse that took vitals, Dr, after care nurse, and check out staff! Truly the best experience! Can't recommend the dept. and staff and Dr enough!!!
They are all fantastic here. I recommend them all the time
Paige Alvarado was very knowledgeable and pleasant.
Thank you
While in the waiting room a religious channel was on the TV. When one of the televangelist started ranting and raving about hate and love I asked if they had a remote to change the channel. One of the people in the back turned it off with just the audio on which sounded like a situation drama. She acted upset because I didn't want to listen to some preacher rant and rave. I assume you take patients from all walks of life which can have any religious belief. Personally I don't think they should be subjected to someone in back of the office personal religious TV wants when they can't see or hear it. A religious channel should not have been on in the first place. Bad enough having to watch FOX news in a lot of places. This was awful and another patient agreed with me about the ranting and raving preacher. Try situation comedies or some like the METV channel or something a lot less offensive to your patients.
Everything was done well and cannot think of a thing.
Excellent experience. All went well from Dr Youlo to the entire staff. Therapy was perfect. Almost a delight. So nice and courteous and they knew what they doing and what I needed. This experience could not have gone better. ?
Answer all my ? And they all talk nicely to me
Everyone was awesome.
Treated me with respect as a person not just like I was a number and very friendly, I have nothing bad to say about any of the staff
I was treated with compassion, kindness and respect.
Everything
Correct foot pads for my needs.
I waited over an hour and never saw the doctor. I drive over an hr there and then an hr back. I had another appointment that I could not miss at 345, so I had to leave. If they knew they were that behind they should have told me before I checked in. I did reschedule. Everyone was nice and pleasant. Everything was clean.
Dr Phinney is fantastic, kind and knowledgeable.
Dr. E and his staff are always pleasant to me. He runs a lot of tests to make sure everything is ok with my heart. I appreciate them.
Everyone listened to all concerns & went out of their way to help us get the prior auth for his medication quickly and easily. We are so pleased with this office for both of our kids.
Everyone was friendly and explained everything. All questions were answered and plan for future visit made. There were no issues checking in and did not have to wait long in the waiting room or in the exam room. Everything went smoothly and quickly from checking in to checking out.
Everyone was cordial and professional and recognized me as an individual.
The doctor is very thorough in going over test results and explains in a way that I can understand. He answers my question and explains what the next step is in my treatment. Wonderful office staff and doctor.
Excellent care from Dr. Armstrong
All was just fine thank you.
Dr. Morrison needs to smile once in a while.
The doctor spent less than 5 minutes and has really never done anything but look at the injury. His fee is over the insurance limit so when you see him you have an additional cost. He is not worth what he charges.
Parking lots and building were easy to navigate. Staff was very friendly and my care was top notch
Awesome surgical and follow up experience! It was great that my health issue was recognized and solved so quickly. Doctors and techs/nurses in ER were wonderful. Surgeons, surgery nurses and sleepy time doctors were great. I was so relaxed because I trusted what they knew and their skills. I tell everyone that from walking into ER to getting in my room after surgery was about four hours! The stars aligned and I had great teams working on me.
The front staff was very quick and kind, nice. The nurses were very good. And then when I saw the doctor, I was very impressed. He took care of my podiatry needs and I really appreciated it. I will use him again.
It was really nice while we was waiting there. We got a cappuccino. So thank you very much. Have a good day.
Dr. Heincker is wonderful. He is thorough in answering my questions and explaining all things to me. He is always friendly and remembers to address our previous visit notes/concerns in each new appointment. I appreciate him and his nurses very much.
Everyone was friendly And Mr Ballard is so friendly and so personable and takes his time to answer all questions and concerns and addresses them immediately, I talk about Mr Ballard to all family and Friends, if I could give him higher then a ten I would so 10+ in my eyes!!!
Dr Johnson always very professional and pleasant
The doctor discussed things with us and then called the radiation doctor and discussed things with him. He came back and explained what the two of them thought best for me and then gave me my options again. He was absolutely amazing!!
Dr moravec explained the procedure perfectly and was quick and pleasant.
It would've been easier to get the X-ray on my way to the exam room or have a w/c to go to the X-ray room as I have a broken leg. It was planned before my appt that I would have another X-ray at the appt.
Treated me with respect!
Provider completed task and all went well
Everyone is nice and to the point. I don't have to worry about the care I receive because everything is explained to me.
Answered all my questions and concerns.
He listened, he cared, he contacted central scheduling to set up tests. Central scheduling called me within 2-3 hours to schedule those tests .
Steve Ballard is a complete professional
There was no waiting.
The only thing I can think of is to make it clear that anyone behind the counter can check you in, whether you're there for the podiatrist or orthopedic doctor.
The doctor and staff were both polite and professional.
staff to work with, kept me eased at every moment. And I will recommend this facility to each and all.
Dr. Efstratiadis is a very nice man and a very good doctor. He's a genuine person and he genuinely cares for his patients.
Couldn't do any better!
The wait was longer than the last visit but not an unusually long one. Everything was great
Every part of my care that day was a perfect experience.
Nothing! Everything is wonderful and everyone treats us like family.
Everything was handled well.
Dr. Moshirzadeh and the medical staff in the neurology office went above and beyond when I established care. They were incredibly accommodating of a migraine I was experiencing and reduced the lighting in the office. They listened to all of my concerns during my intake. They had read my chart prior to my appointment. They're not only treating my current condition, but exploring other potential conditions that may have been missed. This appointment and this team gave me hope.
