1050 West 10th Street
Rolla, MO 65401
Appointment: (573) 364-9000
Office: (573) 364-9000
How did we do? Leave Phelps Health Medical Office Building a review.
Hours
Office Hours
Monday – Friday 8:00 AM - 5:00 PM
Ratings and Reviews
What our patients are saying (Verified reviews from real patients)
Very understanding and listen very good
Friendliest staff I've ever encountered at a medical appointment!
I felt like everyone was in a hurry and I was just the next person in line. I didn't appreciate having the make two 100 mile trips to Rolla. Why can't the two pre-appointments, general surgery and anesthesia necessary for a colonoscopy be coordinated then conducted on the same day?
I was there before my appointment time and they got me in early
I'm always highly satisfied with Dr Armstrong and his entire staff. They always treat me as an individual and use my first name. Which I do appreciate. Lots do not do that. I've always gotten straight up answers to my questions from Dr Amstrong. I use MyChart rather often to ask questions and I get a reply back quickly each time. I can't say enough good about the Doc and his entire staff.
You and staff did everything well. Dr. Johnson's assistant deserves a raise for providing me excellent information to care for my feet!
I believe that for the short time of my appointment I cannot make any input for any improvement. I have been both an inpatient and outpatient. All the care providers were very pleasant, and provided excellent ? care.
A great doctor
You did very good, you listen to my question and you were friendly. I enjoyed the experience.
All were very professional.
We've always had kind and professional care from Dr Gorrell and the staff! Keep up the great work??
1.I contend the provider could and should have stated the potential risks, like bleeding, discomfort from the bowel prep and procedure. 2.Procedural risks Bleeding: A risk after biopsies are taken or polyps are removed. 3.Infection: An inherent risk of this invasive procedure due to the instrument not being sterilized properly. The provider did mention sedation risk as very minimal as well as bowel perforation.
Everybody was really professional. The little gal I had to take my blood, I'm sure she was just learning. She stuck me twice, did not get no blood. They had another girl come in and get my blood. That's the only problem I had.
The provider in this case, Brittany, was fantastic. She spent plenty of time with me talking through all the options, all of her thoughts, explaining why she believed the diagnosis she suggested was the diagnosis, but then also we're going to be doing tests to follow that up and make sure that we definitely rule out other things. She was happy to answer questions, answered them in a very professional and understanding manner. And she seems like a pretty nice lady. So I really appreciated having her as my care provider. I know that I will get good treatment from here on out and have the best chance of getting my situation taken care of and having real results.
The surgery went well and my recovery has been a smooth process thanks to the instruction I received. Everyone has been so courteous and my care team really went to bat for me to make sure insurance would cover the procedure. I'm grateful to everyone who played a part in taking care of me. It was a great experience!
Everyone was very professional.
Friendly, Courteous, Professional. EVERYONE KNOWS THEIR JOB AND DOES IT VERY WELL.
I was very impressed with the Dr. He was on top of everything .
Courteous and respectful.
Candace explain
Been serviced by this Dr for many years and he and his staff are always great
Very kind and professional
The doctor and staff were very helpful,friendly and professional!!!
Dr potter always takes care of my issues he spent time to explain my up coming surgery He's very good
Very nice and informative thank you team
I wanted the Doctor to trim my nails back to where they are healthy and there won't be anymore ingrown toenails. I know it can be done because I watch a nail stylist do it on YouTube. It was done in steps, but I thought a podiatrist would know that. So I thought if I went to a podiatrist, that he would do even better. But I think the doctor is old school and is not up with new thinking and new technologies. For instance, he doesn't remove or even recognize dead skin unless it comes out with the cutting, and he only trims my nails. He says that my nails will always grow sideways which I know is not true. It is the nail growing into the skin pushing the nail up and squeezing it in a way that makes it grow un-naturally. Anyway, he is great to talk with, does a great job for what he knows, and I will return to him. So don't get me wrong, maybe I'm not right about what he was suppose to do, but it is what I thought. I'm over that now. I think Doctor Chris is great!
Keep up the good work.
I think it's complete crap that X-rays aren't discussed over the phone e which is what I was told when I called for an update on them. I do t know the cost for X-rays but I know I'll get the bill and should be Informed imidiately what is found. Not have to wait another 20 days for my follow up apt. I'm not happy with this.
Everyone is always courteous and friendly. My wait time was short and the experience was positive overall.
The reason I like the way I was treated at this office is because the doctor gave me answers that I hadn't got before regarding my throat. And hopefully she can find out regarding my allergy to cologne, which has been, I have had it since 1986. And so far I live like a hermit. And maybe if she could find something that I could use or take, that would be great. Thank you so much.
Dr. Voight and his staff are the absolute best team of providers Ive ever worked with. He's been taking care of me for about 8 years now and I will never let another doctor take care of my ongoing condition. I'm so grateful for his patience and that he never gives up trying to help me live with a condition that has left me feeling like I might not live to see another day. I thank God for leading me here.
Everyone is so helpful and friendly. Dr. Gautam listens very well, explains everything and makes sure you understand all you've discussed. He's one of my favorite providers!
Love, love, love this staff!!!
Everyone from the doctor to the nurses and staff were courteous and it was a positive experience
Timely, professional, good communication skills
It was all great
Everything was done with extreme professionalism.
Everyone involved was very friendly and professional
Went ver well!
Appointment was not rushed. Dr Gautam had read previous reports regarding my situation. He explained what he wanted to do next. He answered all the questions I had, was polite and kind. He also wanted to see the previous x-rays himself, not just read the reports. I really appreciate that.
I've not ever had a bad experience with Phelps Health.
The lady in lobby was on the the we she it on two but she was did not look up my name to see what floor I needed but sent floor to t if everyone who has appointment would what floor needs to be One
I walked out better than I walked in Thank you Doctor Heincker...
Everything was perfect, no complaints.
Everyone was kind and everyone answered any and all questions that I had. So I was very satisfied and I was really impressed by the way they explained everything to me.
Took time with me.
Great people professional, courteous and helpful.
Dr Kriete listened to what I had to say regarding my chronic maxillary sinusitis. Unfortunately, he had zero options for me to ameliorate the condition. I am planning on having my son see him, for his ENT problems.
Mr. Ballard was very professional and explained the results (findings) of the Holter Monitor efficiently and easy to understand terms. Great job.
Dr.Kriete is a wonderful caring dr. Phelps health is blessed to have him as part of wonderful staff
I am very pleased with Dr Morrison. I would recommend him.
Brett Clayton is so nice and informed. He is wonderful to have as a provider. Thank you
very nice doctor , nurses and office staff.
Friendly staff. Improve appointment time-I had 2:15 appointment but didn't see provider until 3:00; a 45 minute wait past appointment time
Thank you
Very caring and friendly.
An easy and successful visit. The remedy he offered for my problem worked perfectly. I would highly recommend him to others.
Everyone treated me with respect and kindness.
Ur provider was over scheduled and way behind, I had a 10:45. appointment, and set in a room till 12 before the provider showed. That is not right for patient or doctor, the doctor don't have time to care for patient. But with the organization, it's all about money, care less about patient.
Everything went just fine I was for check up no problems.
Dr. Pearson went above and beyond to help me during the fire alarm. He helped me down the steps. He got a chair for me and made sure I was taken care of and back to the office after everything was going on.
Everything went fine
I am amazed the friendliness, every one being so kind treated me like family.
Everything was perfect
Treatment was perfect. Still waiting on my results from my pacemaker readings.
Everyone at Phelps Health has treated me with respect and kindness every time I have been a patient there, even the person taking menu choices and the housekeeping staff!! They make my hospital stay a more pleasant experience! Thank you, staff!
Wonderful visit/ Very Professional
Professional all the way
My experience is and always has been fantastic the doctor and his nurses were great thanks my feet are looking great
Dr. Phinney was very open and realistic with her explanations on my left foot toe condition. Thank you!
Yeah, your cardiology guy that you call Dr. E, he needs an attitude adjustment and he needs to learn to be on time.
Good service, quick and easy, explained the situation that I had very thoroughly and friendly atmosphere. Thank you.
No, you did nothing wrong. Everything was right. My phone is just messing up on my keyboard. I don't know what's wrong with it. But no, he was perfect. Everything was perfect as always. But he is a good doctor and everything went well. Thank you.
I'm always treated with respect and courtesy. Thank you
Dr. Gorrell continues to excel as a primary care physician. She listens, is intuitive, and uses her knowledge and skill to provide/recommend the best course of treatment.
The only thing bad that happened that day was the lab tech that day was very rude to me.Every one else was really nice
Doctor & nurses were great!
Already switching my own daughter to c dr m.
Dr. Gorrell is the best , no complaints at all She is a wonderful doctor that listen to very kind .
Very Professional Nice and Courteous
Everything was great
Awesome Doctor
I always get the best care .I have the best 2 Dr they are great .
Loved the staff. They warm, friendly and approachable. They gave extra help and care since I was a new patient. The provider himself wasn't friendly or warm. I was hoping to change to a provider here in Rolla but, I think I'll keep my neurologist in St Louis.
Dr. Gorrell and the whole office staff at the St. James location are absolutely wonderful. I couldn't ask for a medical medical care facility or doctor.
Good visit. Dr. Virk was personable and concerned. From the front desk to the nursing staff , they were top notch.
Nurses an office person on their best at what they are doing .This doctor needs to learn to listen Not tell me that MRIs are wrong an my problem is arthritis only. Know the difference .I fell an felt the tear an know it is not just arthritis. Also no I have arthritis .But wanting to do a replacement an not listening an being able to know the difference is two different thing. Can not convince me by saying MRi are not showing the problem. May be old not senile yet
Very happy with hold group.
The medical staff at Phelps are always very caring and shows compassion to me. I love to come here.
Awesome ?
Dr. Heincker and his staff are excellent
Over an hour wait in waiting room with no explanation.
Dr Phinney is absolutely amazing! All the staff were. Thank you for making a trip to the doctor a pleasant experience.
The staff was great and the NP was excellent in explaining all the procedures before and after. So glad I went to her.
I was made to feel comfortable and felt like they really cared about me. Wonderful department.
Such a professional staff, from the check in to the exit
Everyone that I ran into seemed to be having a good day.They were pleasant and easy to get along with. They explained everything for me to understand.
This was by far the best visit I've ever had for my daughter or anything I've ever experienced. I was treated well. My daughter was treated well by everyone. Everything was very well explained, even a check-in. I didn't even have any questions. I knew what to expect. We were given plenty of opportunities to describe what the issue was and get any questions answered with the provider. By far, that was my best experience. Thank you.
Yeah, everything went great. It was a fantastic experience. Dr. Voight and his staff did a great job. Wouldn't go anywhere else. Five stars.
Allison is a treasure . I had a ton of questions and a lot of concerns and fears and I left feeling totally confident in my care plan and care team. She really is working way beyond her pay grade- hang on to her!!!
