1050 West 10th Street
Rolla, MO 65401
Appointment: (573) 364-9000
Office: (573) 364-9000
How did we do? Leave Phelps Health Medical Office Building a review.
Hours
Office Hours
Monday – Friday 8:00 AM - 5:00 PM
Ratings and Reviews
What our patients are saying (Verified reviews from real patients)
Steve is a great asset to the team.
The staff was friendly and helpful.
Everything went well.
Everything was excellent
Dr. Potter is one of my favorite doctors of all of them, and they treat me great there. Thank you.
You guys are awesome. Thank you.
Everyone at the ST James Clinic is always courteous, thoughtful, and helpful. Dr. Gorrell is a wonderful caregiver!
Dr Soberano is the best. Always takes time to listen and is caring about my condition. He is an awesome doctor so glad he is the one taking care of me.
Everyone is very friendly! The nurse and doctor talked personally to me! The doctor even remembered I liked to travel!!
Excellent visit , concerns addressed , referral for physical therapy and a recommendation for consultation with rheumatologist . Reception staff , Montserrat and Dr. Sasan were very attentive and supportive .
Keep up the good work!
This was my 1st time meeting Dr E and his assistants. He made me feel very comfortable and explained things in a way that was easily understood. He also made sure I had no further questions after explaining the next steps.
Listened to my concerns with caring and compassion
I was especially impressed with the surgical nurse, who scheduled my upcoming surgery. She made me feel very comfortable and put me at ease, which has not always been the case. Dr. Heincker has been my knee guy for ten years. I wouldn't have anyone else. Phelps Health is so blessed to have him!
The FNP told me earlier told me I needed my gall bladder out. This dr told me all I needed were the pills he prescribed.
Waiting time was too long
I had an EMG done. I had one in the past and it hurt really bad. I went to my appointment this time had it done and it didn't hurt wasn't traumatic to anything. Dr was great!!!! I would recommend anyone that need a procedure to go to him. Wow fantastic
My experience was excellent. Dr. Ratchford is an amazing, caring Dr. He goes above and beyond with his care.
It's was great
Dr. Morrison's staff, I would say, having been to several different doctors, unfortunately because of my bad health, but it's always a pleasure to deal with all the doctors. But incredibly wonderful. Normally, I'd have to be stressed out and everything. Unbelievably kind, thoughtful. It always makes my day just to see them. And of course, Dr. Morrison is incredible. I don't know what's going to happen in my life, but I know that with him and kind of great neurologist, general practitioner, I mean, I could go on and on, Dr. Armstrong, but it gives me a chance to live something in my life that would not have been. And I don't know how successful I'll be on these things, but I just wanted to really thank you.
Absolutely everything. I had a great experience from the time I walked in until I left the office. Thanks.
It was a great experience. Everybody was very helpful. And yes, I would recommend Dr. Heincker highly. Thank you.
Steve Ballard is an amazing and caring person.
not much can be done to improve services
Dr. Soberano actually listened to me and I felt like he really cared and that means the world to me in my health care. I would recommend him to everyone I meet because he is also very professional and very good at his job.
I love Dr Voight and his assistant and all the staff and nurses. Thank you
We appreciated that everyone with whom we had contact really treated us with respect. Dr. Armstrong listened carefully to us and understood our concerns and addressed each concern with definitive suggestions and direction.
The wait time with nobody in the office when I got there at one o'clock took took twenty to twenty five minutes to see me . then waited in the room for the doctor Another fifteen minutes. And the provider wasn't of the friendliest. Didn't particularly care to answer questions , but he did.
Professional but friendly. Dr H listens, then back briefs what I said so there's no confusion. Then proceeds with the treatment. Again, full explanation, and then afterwards repeats what to do at home &/or went to return.
It was determined that I needed more physical therapy.
Listened, made me feel comfortable, and explained what to expect going forward
All the staff was very nice Dr E was very nice and listened to what I had to say and offered advice and treatment options that made me leave feeling good about the visit and treatments
Doc is great with my toes. We always have a great conversation
Changing things up to try and improve my health
Brittany was very friendly, staff was very friendly, she was very thorough, answered all my questions, asked me a lot of questions. I was very happy with my visit with her.
Dr. Armstrong couldn't have been any more professional, cooperative, or instructive! It was a pleasure having him in charge of my case! I feel most confident knowing how willing he is to study my symptoms and situations and work with conferring doctors for the best possible outcomes.
It was just really good and chill. Recommend.
It was a good experience
We had problem with insurance and they were very professional until we got it good
They were so great.
Everyone and everything went awesome ?
Friendly courteous staff. Everyone was very efficient and polite. The doctor and nurses were patient and explained. I didn't feel rushed out of there to get to next patient. Thank you so much!
All things were good.
The whole experience, being there for the first time ,was very pleasant, and everyone was very nice and courteous.. I really felt at ease , and everything was explained to me on what to expect
The provider was great. She's very experienced. I enjoy the way she takes care of me. And the staff is all very, very good. Forest City does a very excellent job. Thank you.
I was taken back in less than 5 minutes, and saw the doctor quickly after the nurse was finished. I was there promptly and appreciate not having a long wait time.
My nurse practitioner is an All-Star. Nurse Martin has a wonderful working knowledge of medicine. I am thankful and confident that both My Wife and I have the best healthcare in the US.
Friendly staff, appreciated the Christian program on tv while we waited, thank you.
Dr Armstrong and his staff are always professional and friendly. He listens to my concerns and explains things so I can understand. I appreciate them.
Treated respectfully and all questions were answered clearly
My appointment was just for a check up on whether or not I had any issues which I didn't talk to I'm strong listened to what I had to say.
Every time I come to this clinic we have a great experience. From check in to check out. If we have questions they get answered with honesty and with genuine concern and understanding. The nurses are and friendly and they always introduce themselves before they walk in. We always feel safe and cared for when we come in.
My only suggestion is on the eval that you call me and have me do, don't over explain it. You explain the answers for every single question and it gets repetitive.
Angela is the best we love her and her nurses! My daughter begs to go to see her!
The Dr. explained so that I could understand. I would recommend him to everyone.
My PCM is the best PCM I have had in 30 years. Since I have autoimmune issues that can and have gone haywire, and become difficult to manage,that means a great deal to me
No changes needed. I was completely satisfied, and the employees and Doctor were excellent.
From the time I got there it was excellent customer service
Perfect treatment in every aspect.
Great!!!
The nail care is excellent. Also, the frien
The doctor listened to the questions I asked and was quite knowledgeable and helpful in answering them for me.
Everything was good, except when I checked out, that guy was clueless and didn't even acknowledge me.
Professional care from Receptionist, Nurse, Dr E. Dr E. knew my record, what was required, provided that to me, listened to my concerns and provided information easily understood with what was going to be done to get to what is causing the issues. Great Staff, Best Doctor. Thank you Phelps Dr E., and staff.
Very professional outstanding service
Dr. Phinney explained the xrays taken of my knee and gave me options of how we could set up a care plan. I am very happy that I selected her as my Orthopedic Provider.
Dr. Voight and his team treated me with compassion and dignity. They are truly amazing!
The entire experience was great! The staff were respectful and professional. The office nurse was excellent. She listened to my concerns and updated My Chart. Dr. Virk is amazing. He was polite and able to answer all of my questions. Great care!
DR POTTER IS THE BEST AND HIS NURSE IS SO NICE AND WONDERFUL ALSO
Everyone treated me with respect. The doctor was wonderful explaining what my treatment would be moving forward and very caring.
Everyone was kind and courteous.
Very professional and knowledgeable
Dr Johnson is a great podiatrist I been going to him for years he's very good at what he does and very nice @listens to his patients
Everything done very well and professional as always with miss Allison. She is one of your best, top notch. Always a pleasure to see her.
Ariella Martin and all of her entire staff are always professional and personable.
You could have offered more compassion after removing a cast that had been on there so tight that you can't even move your skin or anything instead of twisting your arm. I did not appreciate that. It was like it didn't make a difference.
Everyone is always polite
Steve Ballard has been my doctor for more than twenty years - couldn't ask for a better medical person to get through some hard times. He's the best.
Caring and listened.
I learned and am applying advice. Was extremely helpful.
No improvement needed, always a good experience in this clinic.
Dr. Voight always listens and seems to care about your needs. I truly appreciate him and his whole staff
Everyone was courteous and helpful and friendly
Everyone looked me in the eyes and answered appropriately during our conversation. The smiles were genuine and I felt good.
I didn't see anything that needs to improve! I felt comfortable and confident that I was getting the best care from the staff!
Everyone one was courteous and helpful, very detailed in tests to be preformed.
All was grate
Were very friendly and explained things where I understood what was happening
I would appreciate not waiting one hr for a 5 minute conversation with the provider. The provider did not seem interested in seeking other courses of action and seemed to brush aside some concerns I have.
Dr, Ratchford made me feel very comfortable and explained my options, He explained these options and made me feel like whatever I chose would be my decision.
I was asked to show up at 07:45 but did not see the Dr. until 08:45. There was probably a reason for that. But it certainly was no fun sitting in that little room staring at the walls for an hour. But Dr. E. was good as always.
They treated you like a person. When you ask questions, they listened. No matter how embarrassing it was. I drive 2 1/2 hours just to come and see the doctor.
I liked Dr. Waterworth. She is very friendly and got right down to business.
Everything was perfectly fine nothing at this time
The Doctors and Nurses are simply the best. I can't say it enough how grateful I am to all the people at Phelps Health.
Dr. Ratchford is awesome. Explained everything so well . He is a very nice and understanding person. Very happy with him and would definitely recommend him to others.
Well everyone was friendly. The nurse spoke so fast like I was part of her routine she does. I didn't understand a word she spoke so fast like she says the same thing repetitively. I spent $50 on just a copay to see a doctor for 3.5 minutes and and a nurse to rattle off what she tells everyone quickly. Definitely not a unique patient and I am sure no other patient is unique to them either. Front office was great!
Everything went well this visit!
My experience was very informative And I received immediate attention For my pain relief.
Dr Heincker always pleasant to deal with.
