1050 West 10th Street
Rolla, MO 65401
Appointment: (573) 364-9000
Office: (573) 364-9000
How did we do? Leave Phelps Health Medical Office Building a review.
Hours
Office Hours
Monday – Friday 8:00 AM - 5:00 PM
Ratings and Reviews
What our patients are saying (Verified reviews from real patients)
Always professional staff would and have recommended to others.
Doctor listen to what I had to say this time without without being in a hurry.
Mr. Ballard and his team always exceeds my expectations. My world class healthcare providers are the reason I continue to return to Phelps Health. If I were their leaders I would pursue performance bonuses because of their ingrained level of quality coupled with their ability to articulate complex medical jargon in a way a layman can understand. Doing so makes it possible for patients to make informed decisions about their healthcare options and opportunities
Everyone I had did an amazing job! No improvement needed
Front desk staff and nurse was very welcoming. The provider was easy to talk to and very helpful. She took her time to answer all my questions.
It was a very good experience. Candace Was very kind and helpful.
Other than waiting a long time..everything was great
Ariella Martin as usually was amazing and listened to my concerns and questions. She helped come up with a treatment plan that best suited me and my situation. She is AMAZING!!!
I was satisfied.
Everything was the best. I couldn't ask for any better. Thank you so very much.
There's nothing they could have done to make it better because they were very busy. So the next time I see, maybe he won't be as busy, but I don't. Have a good day.
Took time to listen and talk to me explaining so I felt comfortable.
Completely professional & compassionate at the same time.
Get a new neurologist
Treated with kindness and respect Thank you
Excellent experience!
Very attentive to needs & thorough!
Everyone was friendly and considerate of my needs as a patient. I noticed the same treatment to my roommate.
Excellent staff from front desk, nurse and provider
Everything Brittany Waters worth did was perfect to clean my ears and remove some very nasty looking wax from my ears I will definitely see her again and definitely recommend her.
We trust dr.e and his staff. Intelligent and kind.
The doctor was very knowledgeable in my condition and how to better fix it and was open to everything I was saying and all my concerns.
Very polite and professional staff!
Always polite and open about prognosis and care. Listens and does not rush. Thank you
Angie Watkins is the absolute doctor I could of ever asked for when it comes to my children!!! 1000/10 will always recommend her personally to any one with kids! She's more then just a doctor to all of her Patience she's part of their family and strives to keep up with each and every one of them. From make sure my kids can get seen same day when they are bad sick to normal check ups there is not any other sole in this world I would trust with my kids as much as I trust her!
I was seen promptly by staff and Dr Pearson saw me immediately no wait time at all.
Everything went well
Dr Morrison always knows me and my health history when he enters the patient room . No scrambling to remember who I am . He is aware of vitals taken by his staff , he is very interested in my questions and provides answers and guidance . Office staff is always a pleasure , knowledgeable and courteous . I leave the office with clear instructions and advice .
Everyone was kind and working hard to get everyone seen about.
My visit with the PA, Brett, was amazing! He is very good about explaining the procedure he did.
Excellent
Was welcome with a smile and everyone was very polite
Dr Armstrong listened to serious medical issue. His response was very clear and what would have to be done and also what wouldn't work and why. He made suggestions of treatment options that would possibly help.
They were not in a hurry.
Dr. Morrison is very knowledgeable and thorough. He took time to explain my results and what tests that he was going to prescribe for me.
Everyone worked smoothly for an excellent visit. Keep up the great work.
No one really asked me what my concerns were or what I was looking to accomplish by my appointment. They just said they were going to refer it somewhere else. So I really didn't feel like I was treated as a client or a patient.
Everyone was very polite and very nice. I had a very nice visit. Thank you. I guess that's it. And I don't know how to turn it off.
Respect regardless of race .. age .. of patient...this is not a free service... our insurance and us we are paying high premiums...
Attentive, courteous, on time, respectable, clear instructions and very clean office,
The provider was effecient and knowledgable. His bedside manner was abrupt and hurried, he seemed ackward. I feel he did his best work, but I feel he doesn't feel comfortable interacting with people.
I am doing very well, I don't know what could have been better
Keep up the excellent care
Doctor Heincker is a super good Doctor, I see him every three months for knee and shoulder injections. He is always very easy to talk to and is a all around good Doctor. His staff is always on time and are good nurses, glad to be able to have great nurses and Dr. Heincker is a great person to be on Phelps Health Hospital.
Straight forward provider, looked at the situation objectively, provided multiple paths forward for treatment. No fluff during the appointment.
Pleasant experience
I put Dr. Soberano on a pedestal as he saved me from having bronchitis all the time. I could also say he probably saved my life.
Everything went as it should.
My first visit with Dr Morrison was very good.. I felt very pleased with visit when I left. Glad I transfered to him
Nothing. Everything is wonderful
Everything was great, Dr. Armstrong is very professional and answers any questions you have
Dr. Virk is an excellent provider. He is compassionate and very kind. The staff of the vascular clinic are eager to provide exceptional care.
Just keep treating people the utmost respect and care.
I'm extremely happy with my treatment and the information provided to help me care for my feet so I can be more comfortable.
Dr. Virk is the best, based on my experiences.
It was a great experience all the way around starting with the front desk staff, the nurses and the medical professional that I saw. Everybody treats us with such kindness, and that makes a big difference.
Everything was great, dr. Johnson was very easy to talk to, and answered all my questions.
Nurse and dr were extremely attentive and helpful
All staff were professional and kind.
The doctor went more detailed in my history, and I felt he really cared about my health. I was really pleased and felt like I was important.
Everything was fine
Wonder climate and care!
Thank you
The check person I felt was somewhat rude. Nurse was great. Brett was good. Check out person great
Everything well.....thanks guys!
Dr. Soberano and his staff are Fantastic!!!
I have no problem with Ariella Martin. She turned out to be a pretty good doctor. So that's all I got to say.
Dr Potter is very knowledgeable and immediately made a plan of action to resolve my shoulder needs.
Everyone was very nice and polite efficient courtesy.
Was wonderful.
The provider is nice and friendly, but he rushes through everything. He will talk over you, spends hardly any time with you, will put on the follow up notes parts of the examination that he didn't even do. He also loves to try to push botox if you're having issues with headaches and migraines
The visit/exam was perfect. Brittany is a wonderful nurse practitioner, very knowledgeable, polite and helpful.
I had a great experience and just referred a friend to an orthopedic physician there for a second opinion. She had a great experience.
Yes, Dr. Potter is a great doctor and he listens to me very well and I listen to him. So he's number one in my book. Thank you.
Everything great just I felt the driver was irritated because she showed up at the different address
Everything. They did everything very well ? ?? ? ?
Very pleased and comfortable with Dr E. He explained things very well.
Always satisfied with Dr Heincker's care.
Everyone did a great job. I really do appreciate it. Thank you.
Dr. Ratchford is always very kind and thorough. He is a wonderful asset to Phelps Heath!
Everything was fine.
My only complaint was my appointment was at 10:30 and I checked in at 10:21 and I was not called back until a little after 11:30 am. I was waiting with my toddler and my baby in the waiting room. It was a lot. So my only complaint is how slow I was actually went in to be seen.
Dr. Ratchford took plenty of time to talk to me and answered all of my questions.
Everyone treats you with respect and listens well.
No complaints with dr virk and his staff. He explained everything to me Very pleased
Use my email to get results.
The staff was so kind and helpful. Dr Virk saw a problem and took action immediately. I had fluid buildup and heart in distress but due to quick action I now feel so much better. If I could give him and his nurses a higher rating I would do 100%. I'm so thankful for him and his staff.
Every staff seem o be expert at their profession They brilliantly explain every aspect of treatment they intended to give me and why These they explained courteously with smiles and reassurance It was a very friendly visit I thank them for it
Everything worked out great. I told my provider up front that I had stopped taking my blood pressure medicine losartan. And it's not necessarily it's fault but mine because I should have asked about other things to try rather than a statin drug. Other than that hiccup on my part everything was great thank you
Dr Gorrell is fantastic! She may have too many patients to truly know her individual patients. But have been with her for over 20 years, and will stick with her. Staff great, all the way around.
I absolutely love Dr. Pearson and his staff. Always caring and listening to my concerns.
Done everything great keep it up
I felt like I was dismissed in my concerns & that it was just an in & out session. Not to mention waiting over an hour to be seen when I was at my appointment early .
Everyone was respectful worked great together and answered our questions
Dr. Virk and all of the nurses and staff were patient with me and explained everything carefully. I have some memory issues and they were good to give me time to recall information I needed to answer their questions. Dr. Virk has decided I need a heart cath to address my most recent heart-related symptoms. He explained the process to me in great detail as well as his reasons for wanting to do it.
Excellent care and professional service. Thank you
The provider helped make a clear path of next steps with me.
When giving text reminders about an upcoming appointment, please provide suite number and parking color. It will lead to less confusion, missed appointments, late appointments and the patient going to the wrong building or interrupting workers because this information is not given in text.
Dr Armstrong explains about the medications and treatments and gives advice that I appreciate. Instead of going to a pharmacy to get flu vaccine the doctor asked if I would like to get it at their office. Thank you for being the very best in your specialty.
Routine visit - no changes.
