1050 West 10th Street
Rolla, MO 65401
Appointment: (573) 364-9000
Office: (573) 364-9000
How did we do? Leave Phelps Health Medical Office Building a review.
Hours
Office Hours
Monday – Friday 8:00 AM - 5:00 PM
Ratings and Reviews
What our patients are saying (Verified reviews from real patients)
Timely, pleasant, sought information about my health, offered solutions to my concerns.
Great customer care. Made us feel important and heard. Great interactions overall.
It was all fine.
The entire visit was done in a timely, Courteous manner. A pleasant experience.
Dr Gautam and his staff are always very nice, caring and professional. I wouldn't want to go anywhere else. They are great.
there was nothing that could have been done better.
The staff and Dr. Virk are always attentive, kind, pay attention to detail and instill confidence in my care.
Yes, I had a very good experience, nothing to disagree with, and no problems. I thought everybody was great. So thank you for the survey, and I appreciate every one of you. You are hard workers up there. Have a good day. Thank you.
Dr. Soberano was a pleasure. He took time to listen to us. He took time for us to like really talk to him and he listened empathetically. He made us feel comfortable and cared about like if we'd known him for years.
I like Dr Gautam. He listens and explains things very well. He always compliment me for staying knowledgeable about my health. His nurse is very sweet and friendly and easy to communicate with. His staff is friendly and accommodating. There was a mix up with my appointment and they were very helpful in fixing it. I don't know where the mix up came about, but I was very thankful that they worked out the schedule to accommodate me.
Dr Michael Potter and his staff, we're so good to me, kinda wish my other shoulder needed work.I am beyond grateful, for all Dr Potter has done for me.PS they all need a pay raise.Thanx Rolla Hospital!!!!!
Dr Youlo was wonderful, excellent bedside manner. He made me feel very comfortable and listened to what I had to say. He explained my problem to me in detail which I appreciated. He gave me a steroid injection in the joint and I was very anxious about it, but he explained step by step what I would feel and put me at ease. It actually wasn't as bad as I was expecting. By the way, he's definitely not pushing surgery and that was an A+ for me. I would highly recommend him to any one needing his orthopedic expertise. Thank you Dr Youlo.
The staff was very kind and professional. Dr. Armstrong listens intently and is always kind and supportive.
Dr. Heincker and the team are great to work with.
I can not say enough about the nurse practitioner she was very caring and explained things in a way I could understand and not once did I feel like I was being rushed I would highly recommend her
Doctor did not read my chart and was unprepared during my appointment. She also canceled my following appointment on short notice because she didn't schedule me for the correct service.
Everyone smiled and seemed happy with their work.
Dr. Gorrell is always attentive, personable, and professional. She treats me as an individual and remembers past illnesses, injuries, and issues.
Everyone was kind and respectful. You are rocking it! Keep up the good work.
Yes, Dr. Voight is very kind and encouraging. He's a great doctor. I really appreciate him.
Unemployment being too far out can improve.
Wait time in the exam unit was about 45 minutes.
The doctor and nurse were terrific. The checkout person acted like it was an imposition to make me a 6 mo follow up appointment. He was carrying on a personal conversation with his co worker during the time I was waiting for the appointment information.
Phelps health is a great facility
This clinic has the best staff I've ever seen! Keep up the excellent work!!!!!!
He listened to my concerns about my wrist & thumb. Them explained what he can do to alleviate this pain. Awesome!
Filthy place. Needs cleaning and repair . I can't feel that it is a place I feel comfortable for that reason
Thank you Dr E
Sometimes can't get in to see your primary provider when you need to be seen.
Dr. Kriete is just a great person all around!!
All aspects of my visit were extremely professional and courteous. No improvement needed or necessary that I can think of.
Excellent
I didn't have a lot of interaction with any doctor or staff. I looked up the exercises online, although the doctor did tell me to do circles with my arm. I did feel comfortable with the radiologist, very thorough kind and a blessing to speak to. Also had good communication with the doctor. But I only was in the clinic three times. I liked it that the doctor gave me a copy of the X-rays, how it healed.
Everything was done with courtesy and knowledge.
Very polite & listened to me.
I feel like I have a name, not a file number..!
Staff at Phelps are always professional and caring.
The visit was on schedule, and went smoothly
He answered all the questions I had for him. Explained the plan for moving forward.
Everyone was professional and courteous.
The provider made me feel shame for feeling pain when the needles were stuck in me and just was not welcoming at all.
Everyone was very nice and I felt my concerns was heard.
Dr Ratchford is the best! He explains things well and listens to you! All staff excellent! Need a bigger parking lot! Nowhere to park!
Courteous, attentive, and interested
Excellent
LIKE THAT HE TAKES HIS TIME AND REALLY LISTENS I WISH THE BATHROOM DOORS WOULD STAY OPEN LONG ENOUGH FOR ME NOT TO BE HIT WITH WITH THE DOOR WHEN GOING IN AND OUT OF THEM
reduced waiting time for scheduled appointments.
All was great. Thanks
Everyone is kind and treat everyone with respect and knowledge
Everyone was kind and courteous and polite, and it was a very pleasant experience
Dr Armstrong and his staff are outstanding. I had a few issues to ask questions about and we had a good focused discussion. The lab is so efficient and the people are so kind. We are very fortunate to have the medical care we have it Phelps Health
Keep up with all your great work and helping people. ??????????
All done very well thank you
Everything was cool
The nurses was excellent and the doctor was excellent. I'd refer them to anybody. So I don't know if they can get any better than what they treat me. So thank you all very much.
The visit was good with Dr. Heinecker, but I felt like he could have engaged with me more regarding my x-ray results and further plan. He seemed to have not completely concluded his thoughts with me about that, but that's it.
Always a great experience with Dr Armstrong-examines you just like good doctors are supposed to. I'm not running around recommending his practice because frankly the more that see him the harder it is-and it's hard enough to get appointments. Staff has always been great there too!
Dr Pearson was very nice.
I had a difficult time understanding what Dr. Sasan was telling me and I am not sure he remembered me from previous visits. The last time I saw him, he did some tests on my legs, but I was never told what the results of the tests were.
I am always treated so well here. By everyone that works here.
This is such a wonderful doctor and staff. I always look forward to going to see Dr. Johnson!
Everyone was very polite and respectful
Paige was an amazing midwife and listened to me and the nurse (idk her name) was very sweet and made sure to listen to my story
Listening
Everyone did a excellent job in treating my health concerns as true professionals.
Everyone was so nice and respectful
Put on Telephone to make an appointment the person who took my call listen to me describe my situation then said that she would try to work me in as soon as possible due to my injury. She called back within a half an hour with an appointment for the same day. The office staff was very efficient with their paperwork. I received an x-ray within the next 15 minutes and saw the doctor within the next half hour. Everyone I interacted with was very efficient, knowledgeable and professional. I was very satisfied with my outcome and the services that I received. I would definitely recommend the Ortho Clinic to others
Very professional
I could not have been treated better. Everyone was helpful and explained the problem
I have no recommendations for improvements. I think the customer service and health care that I get through Ariella Martin and her staff are top notch.
I realize that the Doctors are busy, but I think waiting in the treatment room 45min. For a steroid shot in my knee was a bit much
Nothing.Everything was great!
Treated me with kindness and respect. Listened to my concerns
Every body was great
Everyone was kind and understanding
I didn't get in to a room at my appointment time. Running probably 15-20 minutes late
Very courteous, knowledgeable and professional.
Had a good ? experience my questions were answered and my medical problems were addressed and I feel a lot better
Dr. E is a good provider. He has well bedside manners. I just wish he would spend a little bit more time in the room with the patient explaining what's going on and especially test results and upcoming procedures. His time with the patients is very short.
Yes, you did very well, like every medical facility should, in which they don't. You did so well. This doctor was so good. That was a great thing to experience. And I would always come back to him. Thank you.
Everything was done well,
I don't do these ever, but the speed and courtesy I've received from this place is just outstanding. Thank you so much for the effort your put in
Allison explained the positive and negative outcomes with whichever treatment plan I chose to follow. She was very informative and not at all pushy.
Everything was OK
The doctor had reviewed my records and seemed familiar with my conditions. Later in the day we were contacted concerning a medication change and explained why the change was necessary.
We absolutely loved seeing Angela for our newborns care here in Missouri. The only thing that we would like to see changed is being on time. We were at the doctor's office for roughly an hour and a half, and we weren't seen until 40 minutes after our scheduled appointment time. Other than this, everything was absolutely great. Everything was clean. Angela was amazing, and the nurses seemed a little, frustrated or just, you know, tired. But other than that, everything was great.
Dr. Armstrong is awesome!
She always listens to me and explains things well!
Dr Gorrell is FANTASTIC
Better contact between appt time and actual session... waited 30 minutes.
My New Dr. E. Went above and beyond to help me understand my condition even with images, video and explanations with each.
The whole staff from front desk to the doctor were very professional and friendly. They did an amazing job and I will recommend to everyone.
The wait time was long once we were in the office. We were there for over an hour. I know we had a test but they said it should only take 6 minutes to get results and it took at least 30 min for someone to get back to us.
The man is a tornado. Clearly expert at what he does. I have nothing but good to say about my experience with him, and Phelps health cardiology.
did not care for some of the questions asked on preregister for office visit. Some do not need to be asked.
During all my and my hubands visits we are treated with respect and caring.
I had a very positive experience with the staff very kind and very professional.
The totality of our healthcare visit was exceptional! Phelps Orthopedics is your ideal place and perfect example of what any patient would like to experience. We felt valued and heard, which is hard to come by nowadays. Thank you for understanding and meeting our needs! We appreciate your help and support.
Dr Youlo's staff are professional, caring and efficient Dr Youlo is fantastic, caring, knowledgeable and kind
Paige was amazing! It was my 1st time seeing her as a patient and I will definitely be going back! She has a great personality and makes you feel very comfortable.
