1050 West 10th Street
Rolla, MO 65401
Appointment: (573) 364-9000
Office: (573) 364-9000
How did we do? Leave Phelps Health Medical Office Building a review.
Hours
Office Hours
Monday – Friday 8:00 AM - 5:00 PM
Ratings and Reviews
What our patients are saying (Verified reviews from real patients)
good experience all around
Brett took the time to explain things to me and answer my numerous questions, which I really appreciated. I thought of more questions and he came back and answered all of those too. Very knowledgeable and provided choices and a lot for me to consider when deciding about surgery.
Dr. E is very personable. I can tell he is very intelligent, and knows what he is doing. His demeanor put me at ease.
All was good
Staff did an outstanding job. They were friendly, courteous, and they were responsive, moved quickly, and answered all of my questions.
Everything was great. Courteous and professional.
He did an outstanding "job" It doesn't need improving
Didn't fix my pain so I am now referred to the pain management unit. Have to wait until March. ?
No improvement needed....
Provider listened to my concerns and clearly explained my X-ray to me and what to expect in future.
No changes.
I'm very satisfied with everybody.
Just good, friendly care.
Angie always listens to my concerns and never dismisses anything.
Friendly, and My Doctors are so caring and never rush in and out. They take the time to listen and answer all my questions. The Nurses are always super friendly as well. Highly recommend!
It has been at least six months I have been trying to get a bill taken care of. The department has not taken care of it, as well as you can at least guarantee it's going to be an hour before you're out of that appointment. For an example, I had an 8:30 appointment, didn't get back there until 9 o'clock. My child didn't even receive her shock and we didn't leave the building closer to 10:30. It's pretty pitiful for someone who works a full-time job, but nobody really ever seems to care. That's all.
Angie Watkins is a breath of fresh air. She's lovely and professional. She is thoroughly invested in the wellness of my children.
I am not sure you could improve from getting an appointment quickly to ordering needed tests to avoid another trip to town. All the staff did an excellent job in caring for my needs. Treating us like family.
Steve Ballard knew about my mothers recent hospital visits and was very thorough. He is awesome!
Every thing was really good and professional
Very professional, helpful, and caring, excellent care given.
Everything was good except for a too small waiting room and an hour is too long to have to wait in a waiting room. Something needs to be done.
Everyone is very professional and always very nice. Thankful for the team.
Just take time to talk with me
I had an appointment at 1:40 PM. Because I had an earlier appointment in the same building, I arrived at 12:40 PM. I was not allowed in early. I was called back to the exam room at 2:05 PM, and I did not see the doctor until 2:40 PM. So, I waited 2 hours for a 5 minute exam, not impressed.
Everyone was kind and respectful.
All was grate
The woman at the front desk is a wonderful person. Her bright smile and wonderful attitude makes actually walking into an office worth coming there. And the nurses are great. They're very helpful and everything else. Give the woman at the front desk a pay raise.
Listened, and treated with respect. Went the extra mile.
Great people
Everything was great but the front desk people were cold and indifferent and didn't look up as I came in and left and no greeting
Excellent care and compassion
With Dr e running behind staff kept me informed
Dr is the best think the world of him
Great customer service! Very informative
Doc Ballard was thorough, as usual. Pleasant to be around.
The doctor was compassionate and he seemed genuinely interested in helping me to get through this cancer and get on with chemo and I was very, very pleased with him.
Because Dr E is so good at what he does and in demand, there was a delay in seeing him. But the staff took good care of me and every patient in that room.
Nurse was uncaring, bed was lopsided, room was noisy and to cold.
Made my experience pleasant.
All were knowledgeable, kind, respectful, and caring.
Very knowledgeable, treated me as someone they truly cared about.
Service was timely and professional.
Dr. Gorrell always listens to me and offers guidance for my medical needs.
I had a very good experience at the doctor's office. I'm very happy with him. He's very nice and he's very kind and he's understanding.
Dr. Harden took the time to explain everything to me thoroughly and made sure I felt informed and comfortable throughout the process. He did a phenomenal job during my surgery and continued to provide excellent care afterward. I'm incredibly grateful for his skill, compassion, and dedication to his patients.
Everyone is so friendly and helpful and this is one of the best providers I've ever been seen by!!!!!!!
Nothing specific. All things went very well
All the staff were great
Dr potter is a great dr and takes care of his patients
Very friendly and informative and the dr took time to answer my questions and the questions of my caregiver with patience and professionalism .
Awesome experience! On time, quality care!
Gave me a good solution to fix my problem
Worked me into the schedule to help me with my back pain
Very thorough and took the time necessary to make sure we understood everything.
Ariella Martin and staff are the best primary care provider I have had since moving to Missouri. I hope she never leaves! The staff greet me with smiles and call me by name. Ariella takes the time to explain the plan of action and make sure I understand and agree before leaving the office. We have a collaborative relationship. I am treated with respect and treated as a partner in my care.
Dr Voight and his staff has been amazing throughout this cancer process. They are a true asset to the hospital.
I had a wonderful treatment. Everybody did fairly and everything was just fine. I will go back again, yes. I love it.
You all made me feel very comfortable. I also got in to see the doctor on time with my appointment, did not have to wait very long.
The provider did not explain nothing to me and would not say anything about the visit and he was the doctor that went over it with, that was supposed to go over it with me and it was a very bad experience. I would not recommend that provider to another person. Thank you. You have a great day.
Told me almost everything that could be done and he was a very good dr
I could not have asked for a better experience. The provider was extremely excellent and so was the nurse and I was totally satisfied.
What can I say...it's Dr. Voight...the most incredible Surgeon I have ever met...Besides being an excellent surgeon, he has the most RESPECTFUL bedside manners I have ever known...He is not a "RUSH" doctor...he totally explains everything in detail and made me feel extremely comfortable...He is not egotistic...He is human and I felt his compassion and care for me before and after my bilateral mastectomy...all you have to do is look at the man's reviews...and believe me I've read a ton of them before choosing the right surgeon...He has a great personality and if something is funny he laughs...Well, I'm done...lol...I sure hope Phelps Hospital knows exactly who they have here...I'm sure he could go anywhere as a surgeon...and that would be a total loss for Phelps...anyway...I'm really done none...I will always be " TEAM VOIGHT"
Everything went well.
I was dreading this appointment from nothing more than anxiety over fear of the unknown. Dr. Moshirzadeh explained exactly what would be happening and asked me during the testing if I was doing okay. I was very pleased with his skill and the professional, compassionate way I was treated.
Everyone was so understanding and they helped me out with getting me checked in and getting me to my pavement room and everyone listened to all of my needs . My Doctor was very caring with me. You don't find any caring one that cares about you any where else. This means everything to me because I'm disabled and on oxygen.
My appointment was on time. They listened to my concerns and explained everything very well.
I almost did not follow up on my lost respiratory report. The Drs assistant said to contact apria and have them send the report. I'm so glad I listened to her. I needed o2 at night it was very low.
In the clinic wonderful Billing issues??????
my first time meeting Dr. Steve Ballard, he was extremely easy to talk to. I was most impressed with the fact that he had ALL of my information together on one page, ready to go! We reviewed my heart history, from past procedure results, my current symptoms, as well as my medications & interactions. Dr. Steve is a doctor who listens, absorbs & takes action.
I have come to Phelps Health for a very long time and I think everyone here is great ! I have a few doctors and they are all great ! I had an appointment with Dr. Armstrong this past week and he is a very good doctor and Im very thankful to have him as one of my doctors at Phelps . He is so nice , ask questions , talks to me and is concerned about my health problems and does all the things that need to be done for me ! He is one of the best doctors at Phelps and Im happy to have as my doctor . Thank You
I was treated very well with Dr. Ballard. I have always liked Dr. Ballard and over the last year, I was kind of disappointed in the way I was talked to by that particular doctor. And that's why I requested another doctor. And I was glad to have gotten Dr. Ballard. So I was very pleased with the entire
Waiting for results of test. Thanks
Was seen promptly and dr Armstrong was very mentally involved and kind during visit.
Only negative was my appointment was at 1:45 and I wasn't seen until almost 2:30. Otherwise, everyone was great and very clean facility.
Everything was great.
Overall, our first experience there was great! We didn't wait for a long time, everyone was friendly. The facilities were clean and orderly. The quality of the ultrasound photos weren't as good as other places and the rooms were quite small. It was hard for the nurses and the doctor to fit into the room with equipment and my husband and I. Overall a good experience.
The team there made my visit kind , quit just as I hoped for
Another great visit. Thankful that Dr. Soberano takes time to listen and discuss my health.
You have Josie and the staff ,who are great!
Always a great experience. Dr. Gorrell truly listens, clearly explains the available options, and makes sure I understand and can participate in decisions about my care. She is professional, approachable, and creates an environment where I feel comfortable asking questions and discussing concerns and treatment options. I always leave feeling informed, confident, and in control of my healthcare decisions.
Great bedside manner. They put their heart and soul into their work.
Pleasant and professional.
I've had a lot of doctors in my life time. He's the best. I love him. He listens and explains things simply so l understand. He's a real busy man. But he never rushes through my visit. I tell everyone if you need a heart doctor. He's the best.
Very good provider.
Very good listener. Responsive to My Chart communication in a timely manner. Very willing to support daughter in getting father the best possible care for his situation in the future
Some things are not right in summory..said I had rash and it says did not.
I waited a long time in examine room .
Front desk person was hateful
Dr. Sasan listened to me and provided solutions to my issues. It really helped my headaches beyond my expectations.
Dr. Potter was a good listener and responded to my questions. He acknowledged my anxiety and allowed me time to think about further testing outside his specialty.
Our appointment was at 1 o'clock and by the time we saw Angela Watson, it was like, excuse me, the appointment was at 4 o'clock and by the time we saw her, it was like 4:40, I think. She was great. The nurses were very kind. It's just our second time. We've had appointments, but it takes 30 to 40 minutes before we can see the doctor and be done.
Trying to get the appointment setup took longer than necessary. Once at the appointment, they didnt look at the injury damage first and had to redo a few steps. Once diagnosed, the next appointment for surgery was scheduled several weeks in the future even though it needs to be sooner than that. They referenced additional testing before surgery but for some reason that is still yet to be scheduled? Seems mismanaged, disorganized, and worried about the upcoming procedure as well as future procedures.
Dr. Heincker is the best listener & explainer & is very thorough but also friendly, kind, upbeat & quick at the same time!
Friendly, courteous & professional treatment
All was great
The office staff is always amazing.
Everyone was friendly and efficient. Everyone was patient with us and explained to us each procedure done. The only thing that I thought could be improved was the length of time that we had to wait for the appointment.
Everybody was just perfect, no problem. Nice and courteous.
always professional
