1050 West 10th Street
Rolla, MO 65401
Appointment: (573) 364-9000
Office: (573) 364-9000
How did we do? Leave Phelps Health Medical Office Building a review.
Hours
Office Hours
Monday – Friday 8:00 AM - 5:00 PM
Ratings and Reviews
What our patients are saying (Verified reviews from real patients)
Great service
Explained things well. Made sure that the right diagnosis was made and not dismissed. Staff was kind to the fact that I'd been in pain since that train hit my door as a passenger in 1997 and I'm just seeking help.
I really like Allison and thought a lot of her and the way she handled me.
Everything went well
You just have a great group of heath providers.
I can't think of a thing. I was very pleased with provider. He talks to you about test results and what and why the next step in testing is necessary. Treats you with courtesy and throws in a bit of humor. Easy going and takes his time, I didn't feel like I was rushed out of there.
The doctor is very busy. He doesn't spend much time in the room.
All your staff are kind and amazing people, they work fast and they don't slack off in the slightest. My brother even goes there now, that's how influential y'all have been for us.
We both got our flu shots while we were there! That saved us another trip and was much appreciated!
Everyone was courteous and professional
The doctor was very professional very knowledgeable I could have not asked for a better doctor, the nurse was also just perfect friendly smiles I don't know if anything could be done to make it any better for me thank you.
Maybe it was just a bad day for the girls up front, we all have them....
Dr roshan jr. Is awesome. He showed us things eight doctors before failed to do. He took the time to explain everything. When we left we were very informed of what exactly was wrong with me and how to go about fixing it. You are lucky to have him. The staff was friendly and courteous.
Saw me quickly and listened
I had to wait over 45 minutes past my appointment time because the dr was still in a meeting. My time is valuable to me too. Dr said he was sorry for being late and I told him I understood however, that was my time lost. I hope if I am ever 45 minutes late I get the same understanding.
Everything was great. I was treated very, very well. Dr. Voight is a very, very good surgeon, and I have told my whole family to go there and friends. So there's no improvement needed with his team, his office. They are all great. Thank you.
Dr. Ratchford is just awesome. He has changed my life.
The receptionist lady really didn't want to be there that day very dry personality
i never went to her before i go to her colleague but i had a situation and found her to be quite nice and she was pretty fast very knowledgeable
I've already been referring! Great office and appreciate the care given!
Appointment was timely. Entire staff was courteous. Easy to arrange follow up appointment. Provider was extremely thorough.
I have always liked Phelps health. No complaints
It was a very good experience. I had no problems at all, very satisfied with my appointment.
Dr. Pearson was professional, friendly and took the time to give me a detailed diagnosis and fully explained my treatment options. All of the staff was excellent.
The Young Lady that took care of me, was extremely good..
it was very good, professional and informative.
Shortly after going into waiting room, I had a breathing issue from smelling cigarette smoke. I told receptionist about it and she notified nurse who came to get me immediately and took me to a room. Wonderful service
Phelps Health is almost a monopoly in the area so you have a pretty captive audience. It would be really nice if you could implement a way to actually have call time recommendations honored. I work 3rd shift and consistently get woken up in the morning shortly after getting to sleep despite repeatedly asking all of my providers to call after 3pm. It's really frustrating that since you know you're the main game in town that you don't actually have to put any effort into customer service. Additionally, in the past Phelps Health randomly added an address in Salem to my account (where I've never lived) and sent paperwork there rather than to my home.
Dr Harden and his nurses at the clinic were very thorough and kind to me. The nurses walked me through steps of how the appointment would go and it put my mind at ease. Dr.Harden was very polite and explained everything in detail for me. He asked if i had any questions or concerns at the end and truly took the time to listen. His bed side manor was great. 10/10 recommend him
Awesome Dr Heincker was great down to earth a sense of humor treated me with respect when my other knee needs replaced he will definitely take care of it for me.
Public Health has always been so kind. They answer every question I've ever had, always get me in in a timely manner. I love that they play with my child and make him feel comfortable every time we come in. And Sara goes beyond her means to make him have a good experience. When we're having a bad day, she picked him up and rocked him as she's done her assessments of him. The nurses have always been just kind and funny, and we just really enjoyed our time at Phillips Health.
Everyone was great! Thank You.
Nurses very professional, treated me with courtesy, kept the appointment moving along after needing to go get X-rays. Dr Pearson very professional and courteous and explained treatment. Very well run office including after the appointment getting my surgery date arranged and explained all follow up steps needed.
Grate
Great medical service, great medical care. Thank you.
I was seen in a timely manner and all of the staff treated me with respect. Dr Armstrong takes his time and answers questions while asking the the right questions. Really impressed that I do not have to wait very long to be seen by the staff and the doctor.
The dr wasn't arrogant at all!! He laid it on the line and told me the truth
Neither Nurse or Dr asked me how I was feeling or if anything going on. Nurse asked her basic questions. Dr came in and said what we need to do. I expressed concerns not how are you what's going on ets. Just jumped in to plan of treatment.
Doc Gorrell exceeded all expectations, thank you!
Everything went surprising well and hoping to hear good news
I was really nervous and they made it really comfortable to have the surgery done and were very careful and very kind. And I appreciate Dr. Potter for this surgery. And I appreciate all the staff that was there. It's really good quality and care for the patients. Thank you.
Everything went well
Schedule surgery
Don't change anything.
All was well, keep up doing with everything...
Everything was done well. I felt welcome and had no problems with anyone. So thank you.
Kind, courteous, and professional.
Everyone did thier jobs perfectly
The xray tech made the experience comfortable and relaxing. She made me laugh to break the awkwardness.
I've been seeing Dr Chris Johnson for several years! He's saved my foot a couple of times! Excellent Doctor and Staff
It was all good and on time.
EVERYTHING WAS GREAT. GREAT DOCTOR AND STAFF
Parking is a problem at the medical office bldg. had to wait more than an hour to see my doctor. My oxygen was running out. I wasn't a happy camper.
I wouldnt recommend any one because of tge abilty to call you drs office tge answering svc wants to much information i dont feel i should go threw why i am calling twice if i call dr office that is where i am ? ng
Dr. Heincker and staff, always very, very pleasant. Dr. Heincker takes a lot of time to explain things, answer questions, and is very empathetic.
Everything went well
Unbelievable care and service compared to the military hospital where, because I'm a military retiree, I am considered a third class citizen. Thank you!
Very courteous and explained everything
I really appreciated his office sent a letter to the nurse practitioner to let her know we met, his finding and how to his going to schedule a procedure to look into my problems.
Gorrell is the best doctor for me she listens to me I have been seeing her since 2008
Dr. E and staff care about my health and listen to my concerns
Listen, show concern answered all my questions actually heard me
Brittany and staff were amazing! Had a great visit and Brittany went over every detail that needed to be discussed!
Answered all my questions well.
Very professional, as usual.
The entire visit proceeded as expected with very little waiting time.
Everything went well, as good as could be expected. The only thing that was bad was the food. It was really bad. But thanks.
Letting us know the the Dr was running a little behind it let us know they hadn't forgotten us
great service
The front desk was a little rude but the nurse and provider as well as the person who checked me out were amazing.
Love Dr Potter and his staff. Always well taken care off.
PA Clayton was very thorough. Listened to my concerns, problem. Then explained what the problem was, agreed cortisone injection was warranted. He did the injection and made sure I had the least discomfort as possible. Highly recommend him.
Dr Heincker has always treated me with respect as an individual and addressed my medical issuse. I would highly recommend him and his staff. I appreciate their medical concern and genuine care about me as a patient.
literally the best doctor I've seen in my entire 45 years on this planet. He got everything done I asked and needed done that five other doctors were not able to do in three weeks. Amazing.
Great team!
Courteous, professional, prompt, friendly, clean exam room and a waiting room.
My husband and I both go to Dr. Johnson. We really like him. He has the greatest bedside manner.
Excellent service!
It wasn't clear to me as to the source of the condition.
The entire staff, and especially the doctor, were very friendly, nice, and compassionate people. Dr. Soberano definitely takes his time and tries to explain everything thoroughly, and you can tell he genuinely cares about his patients.
Pacer person didn't know what she was doing. I sat for 45 minutes waiting to go home. The paperwork was not there. I left them they called to schedule my appointment 15 minutes after I left. I live a hour and 15 minutes away. I called and tried to schedule an appointment. I now have to wait 7 months because I was not called back. Remember you aren't the only Cardiologist around.
I did complain about . No one calling me to make an appt for my first bone density shot so I won't be taking it. Please find me a good comparitive pill to take . Not every day ????? She called to get me some help and no one called. But then again . My phone has. A lot of suspected phone calls I deleted right away big it don't say Hospital calling or Drs office ????
I am always treated like I am a very important person.
You guys were great! Explained everything well and got right to work on my next steps. Keeping me informed the whole way.
Dr Potter and his staff are awesome. I'm happy I can explain my issues and he listened to me and we came up with a plan of action.
In and out of X-ray and office Good tx
Timely, pleasant, sought information about my health, offered solutions to my concerns.
Great customer care. Made us feel important and heard. Great interactions overall.
Everyone was great
Dr Heincker is the best provider I've had experience with in the 13+ years I have been treated by Phelps Health providers. He and he alone is why I continue with Phelps Health Orthopedics. Give him a raise!!!!
Everything went well
I was treated with respect and kindness. The staff were, they were professional but they were also very personable and I was just extremely pleased with the service that I received and the treatment
Very professional took time for all questions and made me feel good and confident
Everything went well
It was all fine.
The entire visit was done in a timely, Courteous manner. A pleasant experience.
Dr Gautam and his staff are always very nice, caring and professional. I wouldn't want to go anywhere else. They are great.
there was nothing that could have been done better.
The staff and Dr. Virk are always attentive, kind, pay attention to detail and instill confidence in my care.
Yes, I had a very good experience, nothing to disagree with, and no problems. I thought everybody was great. So thank you for the survey, and I appreciate every one of you. You are hard workers up there. Have a good day. Thank you.
