1050 West 10th Street
Rolla, MO 65401
Appointment: (573) 364-9000
Office: (573) 364-9000
How did we do? Leave Phelps Health Medical Office Building a review.
Hours
Office Hours
Monday – Friday 8:00 AM - 5:00 PM
Ratings and Reviews
What our patients are saying (Verified reviews from real patients)
Short waits for doctor. Efficiency of staff and physician. I feel fortunate to live this close to a good hospital.
All went well til I went downstairs to lab to give blood. After about 1/2 hour the nurse said they were having problems with the paperwork after about another 15 minutes still problems . I left I will return another day
Everyone efficient and courteousness
I have nothing but good to say since I moved my health care to Phelps. Ortho is no exception. You have a team of great care providers.
Great ?
Everything was great. The dr ,the nurses, all of the staff was very professional very helpful and honestly kind. Awesome people thank you!
Waiting time was a bit long
Courteous, compassionate, took timing to hear and explain.
The desk receptionist was kinda short with her response to questions and had a little bit of an irritation with my arrival time being a little late due to parking issues but later after I got seen by the doctor and had to schedule the next appointment she was in happier spirits. Dr harden was very thorough and explained everything to my understanding and didn't make me feel dumb for the questions I asked and he was telling me everything he was doing in the exams before hand and as he was doing each thing I have nothing but all good things to say about my first experience
Very friendly people and I just didn't get a full understanding of the put under for surgery
Excellent Dr. and staff
very courteous
I don't know yet because you haven't figured out my problem. I've only seen you once asked again after I've seen you a couple times and then I'll tell you what I think about you
All staff were very courteous & prompt.
Best relaxed visit I have ever had.
I am always treated good
Quit firing great Doctors and hiring three cheap ones to take their place
Dr. Ratchford is awesome. My experience was awesome. Thank you so much.
Good experience
Very polite and explained everything to me
Everyone was so nice and very helpful!!
Appointment to see the Dr was on time,,no extended waiting
Dr. Heincker was very helpful. And my hip is better. My appointment was easy and did not have any wait time.
My concerns were listened to and I feel like we may just actually get to the root cause of my thyroid problems, every other doctor just told me your numbers look good just keep taking your medication. Dr Ariella gave me more care in 10 minutes than any previous doctors.
Brett is the best. Takes time to listen to your concerns and always provides best treatment possible. Highly recommend him.
All around was excellent
Every time after I left that office, I have felt 100% satisfied. It's unbelievable how he treats you like family and just makes you feel so comfortable. Thank you so much for a wonderful job.
I don't know what to say, but the doctor is excellent and your nursing staff was good and helpful and polite.
All of the staff was super helpful and Dr. Ratchford finally sat down and gave me the time to explain what had been going on and listened to me on this journey I've been having for the last eight years and it was so relieving to have somebody that finally listened and validated what I was saying and provided an option for me.
Dr Morrison was very professional. I was thankful for his advisement and honest feedback.
I actually enjoyed my visit. My provider spoke to me as an individual, not as a number. He definitely helped me to understand in layman terms.
Everything went very well
I was very impressed, she really listened to me. She was thorough in her exam and took time to look at the need.
They were very friendly and they explained great
You treated me like family.
Getting my checked in the nurse was very nice and polite and helpful I would rather not comment on Dr at this time
Was very pleased with everything and everyone. Definitely recommended Dr Harden.
Great staff and doctor
The staff was a well coordinated team of medical professionals.
When the pacemaker minimum heart rate was changed from 70 to 60 I was not notified. When I found my heart rate in the 60s I thought the pacemaker had quit working and scheduled a pacemaker check, only to find out it had been reset. Wasted time and money due to the change without notifying me.
Every staff member was friendly and helpful, and the provider and nurse walked me through my options and answered questions thoroughly. This was one of the best experiences I've had in a medical appointment, all around.
providers were positive in attitude, good team spirit.
I was expecting a call back with lab reports and I have not received them yet.
The allergy department is the BEST! Always professional, welcoming, caring and supportive. I'd trust them with my life.
Dr. Heincker and staff are top notch.
Listened and explained my meds.
Everyone was very nice and professional
Dr. Heincker was AMAZING!! He took his time with me, answered every question I had, has a GREAT sense of humor and puts his patients at perfect ease...well, me anyway. And he even made getting shots not so horrible. I saw him 2 days ago and have already told everyone I know about him. EVERYONE in that office is wonderful - reception, the nurses, the Doc, and the Xray tech that had to x-ray my joints....perfect!
I had a good experience. Thank you for helping me.
You can tell that Dr. Kriete and his team enjoy their jobs! The office staff is always smiling and Dr. Kriete was great with my kiddo.
It took an hour and a half to have blood drawn at the lab but it was busy.
Everything was excellent
Everything was done well.
Was treated kindly and with respect.
All fine
Get a tv in chemo room
We could tell he cares about you and wants to help you the best way possible.
Very pleased with care I am receiving as Dr Armstrong patient.
I wouldn't change anything we had a great experience!
I was treated by very knowledgeable and kind staff. Everyone explained my care to me. I felt confident of my care during my whole visit. The staff were amazing. I felt well cared for.
Thoroughly enjoyed my visit was treated great; professional and friendly staff, thanks
Awesome experience thank you
The Dr and nurse were very professional and took care of me .
You listen and took care of the things that I asked to have done.
Everyone was so friendly and so helpful. Thanks to everyone.
The doctor and staff was very pleasant,and wait time almost null.I was in and out in no time
Prompt, professional, very pleased with my first visit
They were very caring and respectful
From step off if elevator to the walk out the door at end of appointment was friendly, professional and courteous. Simply "The Best"
Fix the bathroom door, so someone using a walker, like myself, can get in and out, without help, once the door reaches the half way point, it becomes almost impossible to get open. I'am talking about the MEN's on the 4th floor. All it takes is a button that will open it, thanks.
Dr Heincker is so personable. He listens to your concerns, explains everything so you are well informed, and doesn't make you feel rushed. He always has your best interest at heart. Have recommended him many times and will continue to do so.
They listen to what you say.
Just great people
The front desk staff was wonderful with being able to find me through my PRICARE, which I do not have a card. It's a military ID and I failed to bring my ID that they could find me and verify. The other thing was the doctor. I love Dr. Potter to death because he told me he worked for me and I've never had a doctor tell me that. So I was very impressed. I like the experience I had. I've always loved the experience I've had through Philp's Healthcare. So thank you.
Good person
Very kind and understanding given the situation.
Everything one was great, the experience was very good. I have nothing bad to say. They're a great team!
Provider changed a prescription but didn't explain why. Also, equipment for blood pressure and heart beat didn't seem to function.
Friendly staff and providers, attentive, knowledgeable and I was seen on time which I appreciate.
Everyone does an outstanding job!!!!
Nothing-everything went well
Make you feel comfortable and confident in the care you're receiving
It was nice that the appointment was on time. I didn't have to wait in there very long. The nurses, the doctor were great. I was completely satisfied with my visit. Thank you.
Dr. Soberano and the staff are the best. I've already highly recommended them to others and will continue to do so and look forward to having a good patient-doctor relationship with Dr. Soberano in the future.
The appointment was on time, fast, but yet the doctor listened to my questions and answered all questions.
Showed kindness and compassion
I am very pleased with how they take my health seriously and do what needs to be done so I continue to be able to live my life well.
Everything went perfectly. Knew what was going on at all times. Staff was fantastic
She is first class, and very professional. An asset.
Great Dr. Will tell friends about him, if they need to see a lung Dr. He listen to me when I asked questions. Didnt talk around or over me. Didnt brush off my questions. Didnt rush me out of the room, took his time.
They understood my husbands issues and made us feel that they would get to the bottom of his health condition and treat it accordingly Thank you all
I've used Mercy for a very long time and since moving down this way and getting my health back on track, everyone I've met associated with Phelp's Health has been above all my expectations.
Dr. 'E' listens. He Really LISTENS!
Thank You for Helping Me!
Office visit went well as usual.
Dr. Soberano is the best pulnomologist in the 30 some odd years I've been treated for asthma. It would be a better experience if Parking weren't so awful.
Everybody in the office is nice and polite and Dr. Pearson is a great doctor.
Dr Heickner is always very pleasant and listens carefully to you and explains things in a way you always understand. Tells you all the options then asks which one do you feel will work best for you.
Dr Voight and staff are the best. So caring and takes time to listen and explain procedures.
Everything was very understandable and very professional .
