1050 West 10th Street
Rolla, MO 65401
Appointment: (573) 364-9000
Office: (573) 364-9000
How did we do? Leave Phelps Health Medical Office Building a review.
Hours
Office Hours
Monday – Friday 8:00 AM - 5:00 PM
Ratings and Reviews
What our patients are saying (Verified reviews from real patients)
Took time with me.
Great people professional, courteous and helpful.
Dr Kriete listened to what I had to say regarding my chronic maxillary sinusitis. Unfortunately, he had zero options for me to ameliorate the condition. I am planning on having my son see him, for his ENT problems.
Mr. Ballard was very professional and explained the results (findings) of the Holter Monitor efficiently and easy to understand terms. Great job.
Dr.Kriete is a wonderful caring dr. Phelps health is blessed to have him as part of wonderful staff
I am very pleased with Dr Morrison. I would recommend him.
Brett Clayton is so nice and informed. He is wonderful to have as a provider. Thank you
very nice doctor , nurses and office staff.
Friendly staff. Improve appointment time-I had 2:15 appointment but didn't see provider until 3:00; a 45 minute wait past appointment time
Everyone treated me with respect and kindness.
Ur provider was over scheduled and way behind, I had a 10:45. appointment, and set in a room till 12 before the provider showed. That is not right for patient or doctor, the doctor don't have time to care for patient. But with the organization, it's all about money, care less about patient.
Everything went just fine I was for check up no problems.
Dr. Pearson went above and beyond to help me during the fire alarm. He helped me down the steps. He got a chair for me and made sure I was taken care of and back to the office after everything was going on.
Everything went fine
I am amazed the friendliness, every one being so kind treated me like family.
Everything was perfect
Treatment was perfect. Still waiting on my results from my pacemaker readings.
My experience is and always has been fantastic the doctor and his nurses were great thanks my feet are looking great
Dr. Phinney was very open and realistic with her explanations on my left foot toe condition. Thank you!
Yeah, your cardiology guy that you call Dr. E, he needs an attitude adjustment and he needs to learn to be on time.
Good service, quick and easy, explained the situation that I had very thoroughly and friendly atmosphere. Thank you.
No, you did nothing wrong. Everything was right. My phone is just messing up on my keyboard. I don't know what's wrong with it. But no, he was perfect. Everything was perfect as always. But he is a good doctor and everything went well. Thank you.
I'm always treated with respect and courtesy. Thank you
Dr. Gorrell continues to excel as a primary care physician. She listens, is intuitive, and uses her knowledge and skill to provide/recommend the best course of treatment.
The only thing bad that happened that day was the lab tech that day was very rude to me.Every one else was really nice
Doctor & nurses were great!
Already switching my own daughter to c dr m.
Dr. Gorrell is the best , no complaints at all She is a wonderful doctor that listen to very kind .
Very Professional Nice and Courteous
Everything was great
I always get the best care .I have the best 2 Dr they are great .
Loved the staff. They warm, friendly and approachable. They gave extra help and care since I was a new patient. The provider himself wasn't friendly or warm. I was hoping to change to a provider here in Rolla but, I think I'll keep my neurologist in St Louis.
Dr. Gorrell and the whole office staff at the St. James location are absolutely wonderful. I couldn't ask for a medical medical care facility or doctor.
Good visit. Dr. Virk was personable and concerned. From the front desk to the nursing staff , they were top notch.
Nurses an office person on their best at what they are doing .This doctor needs to learn to listen Not tell me that MRIs are wrong an my problem is arthritis only. Know the difference .I fell an felt the tear an know it is not just arthritis. Also no I have arthritis .But wanting to do a replacement an not listening an being able to know the difference is two different thing. Can not convince me by saying MRi are not showing the problem. May be old not senile yet
Very happy with hold group.
The medical staff at Phelps are always very caring and shows compassion to me. I love to come here.
Awesome ?
Dr. Heincker and his staff are excellent
Over an hour wait in waiting room with no explanation.
Dr Phinney is absolutely amazing! All the staff were. Thank you for making a trip to the doctor a pleasant experience.
The staff was great and the NP was excellent in explaining all the procedures before and after. So glad I went to her.
I was made to feel comfortable and felt like they really cared about me. Wonderful department.
Such a professional staff, from the check in to the exit
Everyone that I ran into seemed to be having a good day.They were pleasant and easy to get along with. They explained everything for me to understand.
This was by far the best visit I've ever had for my daughter or anything I've ever experienced. I was treated well. My daughter was treated well by everyone. Everything was very well explained, even a check-in. I didn't even have any questions. I knew what to expect. We were given plenty of opportunities to describe what the issue was and get any questions answered with the provider. By far, that was my best experience. Thank you.
Yeah, everything went great. It was a fantastic experience. Dr. Voight and his staff did a great job. Wouldn't go anywhere else. Five stars.
Allison is a treasure . I had a ton of questions and a lot of concerns and fears and I left feeling totally confident in my care plan and care team. She really is working way beyond her pay grade- hang on to her!!!
Did nice job
The staff was very nice and understanding. They were awesome!
Short wait time. Dr. E explained procedure and treatment procedures in an easy to understand manner. He explained the course of action to follow in the future. Very happy with my care at the hospital and the appointments.
Everyone was so compassionate and caring.
Made me feel heard and comfortable. Thank you!
I came from TCMH where it felt like my doctor didn't listen to my concerns, actually give me answers or help at all. I have been waiting over a month to get any sort of answers, help or even hear from my doctor at TCMH. The Nurse also was not super friendly. However at my appointment with Ariella Martin not only was the nurse super nice and caring, she also listened and was compassionate. I wanted to HUG Ariella after our appointment. She took her time listening to my complains and medical concerns. She put in needed referrals TCMH wouldn't give me. Ariella was absolutely amazing!! I literally cried when I got to my car of how amazing and different the care was. Being heard by my doctor and seen as a human and not just another patient!! No words can express my gratitude to Arielle and her team for their amazing work!
Excellent provider.
Dr. Potter is a wonderful surgeon. I appreciate his patience with me. Will recommend him to anyone needing orthopedic services.
I was treated well and had all my questions answered. Took a real interest getting me better.
Very courteous and professional
It all went well. Don't know what else to say.?
Waited to long for Dr
Dr. Voight is the BEST. Very kind, understanding, and FUNNY!
I was there for a check up everything was fine.
Prompt efficient service delivery
The nurse was horrible and after the appointment was done broke confidentiality by stopping in the hallway and asking my son uncomfortable questions that made him no longer want to return to this facility. Then bribed my child with a toy to not tell me his mother who keeps him safe. Do not take your child here! How does she still have a professional license to work with children?
Excellent care!!
Super great staff and doctor. Very quick lab results. Great service!!!
Every time you get a good doctor you don't keep them. Hopefully you don't lose any more Dr Heincker is a great Doctor.
Thank you for pushing me back to my car in a wheelchair and giving me an ice pack. Dr. Heincker is a very good physician. We're lucky to have him.
I waited too long to see the provider. I was in the waiting room for at least 1 hour and in the exam room at least 1 hour before seeing the provider. I have never had to wait this long for any other provider.
We were well cared for from the time we arrived to the time we left. I also received a call before leaving home alerting me to difficulty getting information or approval from VA, so I was able to make a call to VA before leaving home to go to my appointment. I did have trouble when trying to do a pre-check in by phone Internet, so didn't check in before leaving home. I don't know if that was a program problem or my ineptness, but I couldn't get it to accept the new medications I received at ER at FLW. All my contacts with people were good.
Dr. Had gum in his mouth the whole time which made it hard to understand him and distracted us from what he was saying. Also made comment about my daughter's knee being bent when she was sitting but he must have been observing the wrong knee because I did not see what he said he saw.
Everyone was professional and kind. My son is 13 and usually wants me (mom) to do all the talking, but he did great because everyone was personable. We came in really worried about what we'd find out, but Dr. Youlo kept the mood light and made sure to answer any questions. We left feeling informed and so much better.
All was good.
Dr. Virk and the whole staff are awesome! They're always respectful, courteous and very professional. I have referred several people to Dr. Virk including three of my family members to include my mother and father. He is always in a good mood, wants to know genuinely how you're doing and sincerely cares. Phelps Health is fortunate to have him as a leader in cardiac care.
The staff overbooked the doctor for the afternoon schedule, he only had 12 patients that morning and 21 patients for that afternoon. My appointment was at 2:45 and I didn't get called back until 3:35 pm. That is way too long to wait to see the doctor.
Enjoyed the care and smiling faces, plus the warm blankets!?
After waiting for almost an hour for the doctor, he literally spent 2-3 minutes with me. "Any dizzyness?" He listened to my heart, then said "see you in 10 months" That's it! I was happy that my heart sounded good, but I felt like I deserved at least 10 minutes because I did say I had a dizzy spell a few days prior. I like Dr E but he needs to listen to his patient when they answer a question they were asked. If he had an emergency patient waiting, he could have mentioned that, too.
The doctor was having a bad day. Running late. Had been a long time since I had seen him. Didn't really have time to really go over my last blood work. Just take more pills for cholesterol. Everyone has bad days. I just expected more professional. Had been looking forward to this appointment. Was very disappointed.
You've done everything pretty good, really good. Thank you for your services.
Great job as always.
I have a great deal of confidence in Dr. E.
Need to be able to spend more time with doctor.
Everything went very well thank you
Service was excellent....
Dr Johnson is an excellent care provider with outstanding bedside manner. I would recommend him to anyone needing podiatry services.
The check-in person needs to put a smile on his face that that says a lot.
The doctor I saw was really good at her job.
Dr. Heineker is an excellent physician. He treats me well. He does a good job and I would certainly recommend him. My only problem with Phelps Health is the billing department. I keep trying to get them to respond to me and it's like beating my head against the wall. If billing would call me, I would be really happy if we could get this straightened out. I don't agree with them turning things into Commerce Bank as a bill that I'm willing to pay through them when I haven't said yes. But as far as the care I receive from the physicians at Phelps Health, it's all excellent. Thank you.
No improvement needed
First time at a specialist. All went well.
The people that work there are very professional
Dr voight is very polite and listens. He sits back down with me after he thought i was done asking questions to let me ask a couple more. Makes me feel like he is listening and not rushed. Always have appreciated him and his thoughts! Thank you
Dr. Armstrong and his staff are excellent. Dr. Armstrong spends time to answer questions and concerns about my health. I highly recommend Dr. Armstrong to anyone needing a Healthcare provider.
Dr. Morrison is very patient and answers all my questions. He makes sure that I understand and have no further questions or concerns.
Everything was great!
The doctor was amazing, has magical hands, he's very talented and thank God we had him at Phelps County Hospital.
There is nothing that this office could do any better. You guys are absolutely amazing. Dr. Youlo is wonderful. I would recommend him to anyone at any time.
Sara was awesome and answered all my concerns/questions! The appointment wasn't rushed and she went out of her way to help us with something she could have easily brushed off.
Well, the doctor, the nurses, and all the staff, and everything else, I was very, very sick, puking, and all of them was very kind to me and helped me. And I'd recommend them to anybody. And thank you.
Dr. Virk and his nurse are so amazing.
