1050 West 10th Street
Rolla, MO 65401
Appointment: (573) 364-9000
Office: (573) 364-9000
How did we do? Leave Phelps Health Medical Office Building a review.
Hours
Office Hours
Monday – Friday 8:00 AM - 5:00 PM
Ratings and Reviews
What our patients are saying (Verified reviews from real patients)
I came from TCMH where it felt like my doctor didn't listen to my concerns, actually give me answers or help at all. I have been waiting over a month to get any sort of answers, help or even hear from my doctor at TCMH. The Nurse also was not super friendly. However at my appointment with Ariella Martin not only was the nurse super nice and caring, she also listened and was compassionate. I wanted to HUG Ariella after our appointment. She took her time listening to my complains and medical concerns. She put in needed referrals TCMH wouldn't give me. Ariella was absolutely amazing!! I literally cried when I got to my car of how amazing and different the care was. Being heard by my doctor and seen as a human and not just another patient!! No words can express my gratitude to Arielle and her team for their amazing work!
Excellent provider.
Dr. Potter is a wonderful surgeon. I appreciate his patience with me. Will recommend him to anyone needing orthopedic services.
I was treated well and had all my questions answered. Took a real interest getting me better.
Very courteous and professional
It all went well. Don't know what else to say.?
Waited to long for Dr
I was there for a check up everything was fine.
Prompt efficient service delivery
The nurse was horrible and after the appointment was done broke confidentiality by stopping in the hallway and asking my son uncomfortable questions that made him no longer want to return to this facility. Then bribed my child with a toy to not tell me his mother who keeps him safe. Do not take your child here! How does she still have a professional license to work with children?
Excellent care!!
Super great staff and doctor. Very quick lab results. Great service!!!
Every time you get a good doctor you don't keep them. Hopefully you don't lose any more Dr Heincker is a great Doctor.
Thank you for pushing me back to my car in a wheelchair and giving me an ice pack. Dr. Heincker is a very good physician. We're lucky to have him.
I waited too long to see the provider. I was in the waiting room for at least 1 hour and in the exam room at least 1 hour before seeing the provider. I have never had to wait this long for any other provider.
We were well cared for from the time we arrived to the time we left. I also received a call before leaving home alerting me to difficulty getting information or approval from VA, so I was able to make a call to VA before leaving home to go to my appointment. I did have trouble when trying to do a pre-check in by phone Internet, so didn't check in before leaving home. I don't know if that was a program problem or my ineptness, but I couldn't get it to accept the new medications I received at ER at FLW. All my contacts with people were good.
Dr. Had gum in his mouth the whole time which made it hard to understand him and distracted us from what he was saying. Also made comment about my daughter's knee being bent when she was sitting but he must have been observing the wrong knee because I did not see what he said he saw.
Everyone was professional and kind. My son is 13 and usually wants me (mom) to do all the talking, but he did great because everyone was personable. We came in really worried about what we'd find out, but Dr. Youlo kept the mood light and made sure to answer any questions. We left feeling informed and so much better.
All was good.
Dr. Virk and the whole staff are awesome! They're always respectful, courteous and very professional. I have referred several people to Dr. Virk including three of my family members to include my mother and father. He is always in a good mood, wants to know genuinely how you're doing and sincerely cares. Phelps Health is fortunate to have him as a leader in cardiac care.
The staff overbooked the doctor for the afternoon schedule, he only had 12 patients that morning and 21 patients for that afternoon. My appointment was at 2:45 and I didn't get called back until 3:35 pm. That is way too long to wait to see the doctor.
Enjoyed the care and smiling faces, plus the warm blankets!?
After waiting for almost an hour for the doctor, he literally spent 2-3 minutes with me. "Any dizzyness?" He listened to my heart, then said "see you in 10 months" That's it! I was happy that my heart sounded good, but I felt like I deserved at least 10 minutes because I did say I had a dizzy spell a few days prior. I like Dr E but he needs to listen to his patient when they answer a question they were asked. If he had an emergency patient waiting, he could have mentioned that, too.
The doctor was having a bad day. Running late. Had been a long time since I had seen him. Didn't really have time to really go over my last blood work. Just take more pills for cholesterol. Everyone has bad days. I just expected more professional. Had been looking forward to this appointment. Was very disappointed.
You've done everything pretty good, really good. Thank you for your services.
Great job as always.
I have a great deal of confidence in Dr. E.
Need to be able to spend more time with doctor.
Everything went very well thank you
Service was excellent....
Dr Johnson is an excellent care provider with outstanding bedside manner. I would recommend him to anyone needing podiatry services.
The check-in person needs to put a smile on his face that that says a lot.
The doctor I saw was really good at her job.
Dr. Heineker is an excellent physician. He treats me well. He does a good job and I would certainly recommend him. My only problem with Phelps Health is the billing department. I keep trying to get them to respond to me and it's like beating my head against the wall. If billing would call me, I would be really happy if we could get this straightened out. I don't agree with them turning things into Commerce Bank as a bill that I'm willing to pay through them when I haven't said yes. But as far as the care I receive from the physicians at Phelps Health, it's all excellent. Thank you.
No improvement needed
First time at a specialist. All went well.
The people that work there are very professional
Dr voight is very polite and listens. He sits back down with me after he thought i was done asking questions to let me ask a couple more. Makes me feel like he is listening and not rushed. Always have appreciated him and his thoughts! Thank you
Dr. Armstrong and his staff are excellent. Dr. Armstrong spends time to answer questions and concerns about my health. I highly recommend Dr. Armstrong to anyone needing a Healthcare provider.
Dr. Morrison is very patient and answers all my questions. He makes sure that I understand and have no further questions or concerns.
Everything was great!
The doctor was amazing, has magical hands, he's very talented and thank God we had him at Phelps County Hospital.
There is nothing that this office could do any better. You guys are absolutely amazing. Dr. Youlo is wonderful. I would recommend him to anyone at any time.
Sara was awesome and answered all my concerns/questions! The appointment wasn't rushed and she went out of her way to help us with something she could have easily brushed off.
Well, the doctor, the nurses, and all the staff, and everything else, I was very, very sick, puking, and all of them was very kind to me and helped me. And I'd recommend them to anybody. And thank you.
Dr. Virk and his nurse are so amazing.
I didn't receive a text message alert to be able to log in online until about five minutes after I spoke with the receptionist to check in. Send out a text message to check-in online. Maybe a day in advance or 2 days in advance, not 5 minutes after I've already Spoke to the receptionist
Check in was fast and easy. I didn't have to wait long to get called back. I also did not have to wait long to see the doctor.
Dr Morrison is great doctor to explain what goes on with your medications and your health. He explains everything you should know about your test and what to do to correct issues. Very knowledgeable in his field. A great person to have on your side
You have the greatest people on staff!!!
This was the best experience with a provider and staff I experienced since starting with Phelps.
Everyone is always quick and great thanks !
I was very satisfied with my entire visit.
Explained everything in detail and answered all my questions.
Everyone was kind and professional. All my questions and concerns were 4addressed. Treatments were discussed so that I could understand my options. Everything was great.
Was very pleased with everything. Thank you for great service.
The office was very efficient and compassionate.
It took long time I was there for almost two hours
First visit. He was wonderful and explained everything. Great visit.
Dr Gifford and team are AMAZING!!!
I felt comfortable and well treated.
Explained everything
Everyone was super nice and helpful. The provider was very helpful and well knowledgeable about my situation.
You did everything I might have expected and more. I
Listening to my problems. Making suggestion to help improve my health.
Everything was excellent
Thanks ? for being there for all my needs. ??
Everything went very well
Dr. Ratchford is a great physician and very kind.
My appointment was smooth and no issues!
Compassion and clarity were so welcome
Good
All excellent service and courtesy
Dr was very nice and respectful. Was a gracious person. Didn't know what to expect as I had never met him but I found him very friendly.
The provider. Dr E doesn't spend time listening to concerns. In and out. Maybe spent three minutes with me after having spent about 30 minutes waiting after my appointed time. I would like explanations of what is actually going on with my health.
Everyone was wonderful
Everyone was very friendly.Not long wait at all . Dr. Very pleasant and seemed very intelligent.
Went out of their way to provide the best service under other emergencies going on at the same time. Very professional and organized under a busy environment.
Things went well . All my concerns were listened to and addressed . That's what I expect .
All good
They made me feel comfortable,easy to talk to them
I had this procedure before with a different provider. This time I felt heard and respected. This time was virtually painless. The provider had a very good bedside manner. Very positive experience! Thank you!
Keep up the good work.
You were fast and courteous. I don't know what else you're gonna prove on.
Dr. Gorrell and her staff always listen and are very friendly
Steve Ballard was thorough, thoughtful, and reiterated to us what needed to be taken care of. The tests performed granted us very rapid feedback.
Dr. Virk is very pleasant and thorough. I always feel a personal connection with him as he seems prepared and knowledgeable with my specific history. He listens to my concerns and responds to them in his advice.
They treated me as if they cared for the treatment that I was there for and just very professional acting. Thank you. Have a good day.
Everyone did there job well. Very courteous..
Dr Virk is excellent. He is very caring with his patients and explains issues so they're easily understood. He is concerned with my overall health and how it effects my heart health. I hope he stays around for a long time.
Overall a good experience. I don't think anything stands out that was done poorly.
Well my surgery is not done yet because I can't lose enough weight yet but other than that everybody talk to me and respect me so that's all I can say for now
Always a good experience !
Everything was perfect.
Ballard explained all very well.
Excellent doctor, is willing to listen
The staff was wonderful, from the front desk checking in smiles, to the nurse and doctor making me feel really comfortable!
Got in early and was seen quickly.
Dr Gorrell and her staff have always treated me with respect and kindness. Their professionalism and mannerism make you feel at ease. To talk to a doctor openly is sometimes scary, but Dr Gorrell makes you feel comfortable and listens to you.
I received both text and telephonic reminders about my appointment (5 total in 3 days). Two would have sufficed.
