1000 North Jefferson Street
St. James, MO 65559
Appointment: (573) 265-8840
Office: (573) 265-8840
Fax: (573) 202-2474
How did we do? Leave Phelps Health - St. James a review.
Hours
Office Hours
Monday – Friday 7:30 AM - 5:00 PM
Ratings and Reviews
What our patients are saying (Verified reviews from real patients)
Everyone treated me respect and made me feel like I was very important.
Everything was good no complaints Thanks
Jordan and the nurse were excellent. They did a fantastic job explaining what they were going to do to my son. He got an EKG and he had lab work drawn and the nurse was excellent.
I'm not sure everything used was sterile, because I developed an infection on that side 1-2 days later, Dr. was in a hurry to get to the next patient, & there is an antiseptic powder that should have been used that wasn't used.
Dr Gorrell is a wonderful provider. She listens and has solutions. She does not act superior and has a welcoming demeanor.
Continue providing excellent care, Thank you!
It was a very nice visit and I enjoyed talking to Dr Gorrell she is always a very courteous and kind and considerate doctor
I was seen by Chris Durbin and she was very thorough and attentive. The appointment was not rushed and she took time to answer all of my questions. I would compare the experience to the type of care you'd expect from your best friend.
Everything was great. Keep it up.
You did well no changes needed
Everyone was kind and considerate and took time to answer any questions. Very polite& helpful. 5 star
Jordan listened to my symptoms and concerns and treated my symptoms accordingly. I appreciated being able to get an appointment easily at a time that worked great for me.
Everyone was very nice.
Friendly, Compassionate Providers.
I'm always treated with respect courtesy.
I like Dr O'Malley and her staff very much. They are always caring and professional, and work with me on my different issues.
Great service
Dr O'Malley listens to the patient and plans care together
Respectful, took time to listen and was friendly.
Couldn't have been better.
The staff was friendly and I was seen and treated in a timely manner. I appreciate this office.
Dr Gorrell is the most caring and the best doctor we ever had at PH. She responds to messages via MyChart like no other provider. She goes the extra mile treating her patients.
Done good, thank you. Done real good.
Everyone are always friendly and helpful. The doctors always are helpful and caring.
Keep up the good work
They were very caring !! And answered all my questions !!!
The front area needs dividers or more cubicle/rooms should be available
We've always had kind and professional care from Dr Gorrell and the staff! Keep up the great work??
Everybody was really professional. The little gal I had to take my blood, I'm sure she was just learning. She stuck me twice, did not get no blood. They had another girl come in and get my blood. That's the only problem I had.
Chris Durbin and all the staff there are really wonderful caregivers and people, I feel comfortable going there they have given me such good care for years.
Everyone is always courteous and friendly. My wait time was short and the experience was positive overall.
The doctor always listens to me carefully and has my best interests in mind.
Prompt and attentive.
Dr O'Malley really listens and cares!
Very happy!
From the onset of check-in to discharge, all team members were excellent. Professional, caring, skilled and knowledgable. Thank you!
A good experience felt like getting great health care
Dr. Gorrell continues to excel as a primary care physician. She listens, is intuitive, and uses her knowledge and skill to provide/recommend the best course of treatment.
The only thing bad that happened that day was the lab tech that day was very rude to me.Every one else was really nice
Dr. Gorrell is the best , no complaints at all She is a wonderful doctor that listen to very kind .
Dr. Gorrell and the whole office staff at the St. James location are absolutely wonderful. I couldn't ask for a medical medical care facility or doctor.
The only thing that was concerning is there was a student shadowing and was asked to take my blood pressure which sometimes runs high especially when I go to the doctor. When she saw the reading her reaction just made me make anxious. I just thought it was unprofessional. Other than that everything was great.
Very nice
Megan McBride is a wonderful provider! She is caring and compassionate. She listens to each of her patients and explains things thoroughly.
All good
I really appreciate my Dr. Dr OMAlley makes me feel like a real person not just a number. I really feel she is interested in my personal well being.
This medical facility is always friendly and caring. Dr O'Malley is a wonderful doctor.
Everything went very well thank you
You have the greatest people on staff!!!
Friendly and caring staff
Dr O'Malley is awesome!
You listen to and you care about your patients
From the time that I walk in, everybody is super nice to me. I never have any issues when I come to the St. James location. Megan always listens to my concerns and is always there to answer my questions. And sometimes things can be a little embarrassing when you visit the doctors or, you know, any type of medical clinic, but she definitely makes me feel comfortable. Thank you for everything.
Dr. Gorrell and her staff always listen and are very friendly
The staff always make me feel like I'm the only patient but I can only imagine how busy they are. They treat me so well!
Long wait times to get an appointment with a MD.
Always a good experience !
Disappointed that my primary doctor brushed off my anxiety. It's not ok for me to be anxious and on edge all the time just to be told to take an antidepressant. I'm not even sad her anxious but felt unheard
The staff was wonderful, from the front desk checking in smiles, to the nurse and doctor making me feel really comfortable!
Dr Gorrell and her staff have always treated me with respect and kindness. Their professionalism and mannerism make you feel at ease. To talk to a doctor openly is sometimes scary, but Dr Gorrell makes you feel comfortable and listens to you.
Dr. O'Malley is an amazing doctor. She is kind, knowledgeable, considerate, and thoughtful. I look forward to my visits.
Everyone is so helpful and kind
I will say the provider I had actually listened to me and was able to diagnose things which my previous provider did not nor did she care to take the time out of her day to try and focus on my problem. The provider I had just recently experienced McBride is the new current provider I have who was amazing. Listen to me without a doubt talk me through the steps made me feel heard and even consulted me emotionally throughout my appointment
Everything was just fine. I was able to get an appointment quickly and all my questions were answered and taken care of.
My experience was wonderful Dr Gorrell is wonderful I'm glad I have found a primary care Doc that listens. I did witness a gal called a person back where two people had the same first name and the gal did not know the last name. I noticed it made one lady feel uncomfortable. Would be nice if they knew first and last name, like we are important when they call people back.
Christine Durbin is very kind, attentive, and knowledgeable. I am younger getting my annual physicals and she really takes the time to go through everything and ensures all areas are covered even when she "doesn't have to" like with some patients who have more complex needs. They are the longest doctor's appts I have experienced and that is how the healthcare system should be. She is amazing and I hope to see her for primary care as long as possible.
Everyone is kind and Jordan Priest explains things well and in an easy to understand manner everytime I go there
From when you walk in the door and the girls at the reception area, they're very polite. They're very understanding. They listen to you. The nurse that comes and gets you, again, is polite and she's very easy to talk to. And Chris is a very, very good provider.
We both got our flu shots while we were there! That saved us another trip and was much appreciated!
Everyone was courteous and professional
All was good
Chris Durbin is the best nurse practitioner you could ask for!
Doc Gorrell exceeded all expectations, thank you!
Everything went well
Megan McBride is the best provider. One of the best that I've ever seen.
Gorrell is the best doctor for me she listens to me I have been seeing her since 2008
The entire visit proceeded as expected with very little waiting time.
Dr O'Malley is one of the most wonderful providers I have ever had! She is attentive and kind. She listens to everything I have to say and makes me feel validated and cared for! She is an awesome provider and would recommend her to Anyone!
I always recommend Dr. O'malley she takes her time . She's a good Dr . Took time getting me ready for Hospice.
I appreciate the time and concern showed by Dr. O'Malley! The staff is wonderful!
Always feel very comfortable talking with Dr. O'Malley and staff. Never seem in a hurry.
EVERYTHING WAS GOOD SO NOTHING
I did complain about . No one calling me to make an appt for my first bone density shot so I won't be taking it. Please find me a good comparitive pill to take . Not every day ????? She called to get me some help and no one called. But then again . My phone has. A lot of suspected phone calls I deleted right away big it don't say Hospital calling or Drs office ????
In and out of X-ray and office Good tx
I'm always appreciative to not have a long wait beyond my scheduled appointment time. The nurses and the physician are always personable, understanding and are willing to listen without making me feel rushed. Pleased to have found such a great place.
Dr. Gorrell is always attentive, personable, and professional. She treats me as an individual and remembers past illnesses, injuries, and issues.
Don't see anything that needs to be improved. Could not ask for any better
The office is clean, the atmosphere is calm and upbeat, the nurse and Dr. O'Malley are professional, friendly, courteous and they listen!
Great experience. Everyone kind and professional!
I was met on time and feel that I was listened to and my concerns were understood. It would not be reasonable to suggest improvement
Everything about my visit was excellent
Dr Gorrell is FANTASTIC
During all my and my hubands visits we are treated with respect and caring.
Every thing was good
It was an excellent visit overall. I would prefer you didn't use the word provider though. My doctor worked hard to be able to be called doctor unique from other providers.
Every thing just clicked as it should. It was an awsome visit.
Everything surpassed my expectations
No words to describe how awesome those people are! They are absolutely the best group of reassuring people I have ever met. Keep up the great work!!
my experience was top of the line, I never felt more comfortable at a Dr office , I will def recommend this facility to anyone
All aspects of service were great.
