1000 North Jefferson Street
St. James, MO 65559
Appointment: (573) 265-8840
Office: (573) 265-8840
Fax: (573) 202-2474
How did we do? Leave Phelps Health - St. James a review.
Hours
Office Hours
Monday – Friday 7:30 AM - 5:00 PM
Ratings and Reviews
What our patients are saying (Verified reviews from real patients)
Dr. Gorrell and her staff always listen and are very friendly
The staff always make me feel like I'm the only patient but I can only imagine how busy they are. They treat me so well!
Long wait times to get an appointment with a MD.
Always a good experience !
Disappointed that my primary doctor brushed off my anxiety. It's not ok for me to be anxious and on edge all the time just to be told to take an antidepressant. I'm not even sad her anxious but felt unheard
The staff was wonderful, from the front desk checking in smiles, to the nurse and doctor making me feel really comfortable!
Dr Gorrell and her staff have always treated me with respect and kindness. Their professionalism and mannerism make you feel at ease. To talk to a doctor openly is sometimes scary, but Dr Gorrell makes you feel comfortable and listens to you.
Dr. O'Malley is an amazing doctor. She is kind, knowledgeable, considerate, and thoughtful. I look forward to my visits.
Everyone is so helpful and kind
I will say the provider I had actually listened to me and was able to diagnose things which my previous provider did not nor did she care to take the time out of her day to try and focus on my problem. The provider I had just recently experienced McBride is the new current provider I have who was amazing. Listen to me without a doubt talk me through the steps made me feel heard and even consulted me emotionally throughout my appointment
Everything was just fine. I was able to get an appointment quickly and all my questions were answered and taken care of.
My experience was wonderful Dr Gorrell is wonderful I'm glad I have found a primary care Doc that listens. I did witness a gal called a person back where two people had the same first name and the gal did not know the last name. I noticed it made one lady feel uncomfortable. Would be nice if they knew first and last name, like we are important when they call people back.
Christine Durbin is very kind, attentive, and knowledgeable. I am younger getting my annual physicals and she really takes the time to go through everything and ensures all areas are covered even when she "doesn't have to" like with some patients who have more complex needs. They are the longest doctor's appts I have experienced and that is how the healthcare system should be. She is amazing and I hope to see her for primary care as long as possible.
Everyone is kind and Jordan Priest explains things well and in an easy to understand manner everytime I go there
From when you walk in the door and the girls at the reception area, they're very polite. They're very understanding. They listen to you. The nurse that comes and gets you, again, is polite and she's very easy to talk to. And Chris is a very, very good provider.
We both got our flu shots while we were there! That saved us another trip and was much appreciated!
Everyone was courteous and professional
All was good
Chris Durbin is the best nurse practitioner you could ask for!
Doc Gorrell exceeded all expectations, thank you!
Everything went well
Megan McBride is the best provider. One of the best that I've ever seen.
Gorrell is the best doctor for me she listens to me I have been seeing her since 2008
The entire visit proceeded as expected with very little waiting time.
Dr O'Malley is one of the most wonderful providers I have ever had! She is attentive and kind. She listens to everything I have to say and makes me feel validated and cared for! She is an awesome provider and would recommend her to Anyone!
I always recommend Dr. O'malley she takes her time . She's a good Dr . Took time getting me ready for Hospice.
I appreciate the time and concern showed by Dr. O'Malley! The staff is wonderful!
Always feel very comfortable talking with Dr. O'Malley and staff. Never seem in a hurry.
EVERYTHING WAS GOOD SO NOTHING
I did complain about . No one calling me to make an appt for my first bone density shot so I won't be taking it. Please find me a good comparitive pill to take . Not every day ????? She called to get me some help and no one called. But then again . My phone has. A lot of suspected phone calls I deleted right away big it don't say Hospital calling or Drs office ????
In and out of X-ray and office Good tx
I'm always appreciative to not have a long wait beyond my scheduled appointment time. The nurses and the physician are always personable, understanding and are willing to listen without making me feel rushed. Pleased to have found such a great place.
Dr. Gorrell is always attentive, personable, and professional. She treats me as an individual and remembers past illnesses, injuries, and issues.
Don't see anything that needs to be improved. Could not ask for any better
The office is clean, the atmosphere is calm and upbeat, the nurse and Dr. O'Malley are professional, friendly, courteous and they listen!
Great experience. Everyone kind and professional!
I was met on time and feel that I was listened to and my concerns were understood. It would not be reasonable to suggest improvement
Everything about my visit was excellent
Dr Gorrell is FANTASTIC
During all my and my hubands visits we are treated with respect and caring.
Every thing was good
It was an excellent visit overall. I would prefer you didn't use the word provider though. My doctor worked hard to be able to be called doctor unique from other providers.
Every thing just clicked as it should. It was an awsome visit.
Everything surpassed my expectations
No words to describe how awesome those people are! They are absolutely the best group of reassuring people I have ever met. Keep up the great work!!
my experience was top of the line, I never felt more comfortable at a Dr office , I will def recommend this facility to anyone
All aspects of service were great.
Outstanding service!!!!!!!
Everyone was so helpful and kind.
Always a great experience. Thank you! ?
I got a same day appointment for 2 different issues. The nursing staff and check in staff worked together to quickly allow me to provide a urine specimen which made me more comfortable while I waited. Thanks! Both the nurse and the NP were supportive and professional and because of their care I am feeling better. Great clinic that I have personally sent 4 new patients to while enrolled there.
Everything was good.
There was almost no wait time and I was well taken care of.
All was great! Thank you!
Dr Gorell always takes the time to listen and to help you figure out what needs to be done
Everyone is always pleasant at the facility. Megan McBride is an exceptional practitioner. She listens. She is always kind, enthusiastic, and thorough. She always follows through if something needs to be addressed post visit.
Nothing to improve
Everything was perfect.
It was fine
Nothing to improve or complain about. The waiting time was very short. Everyone was thoughtful and efficient. I wouldn't consider going to any primary other than Dr. O'Malley. I hope she doesn't ever leave, but I can imagine she is being head-hunted by other hospitals. Maybe she should get a raise. (I said that, not her. No such subject came up).
Chris Durbin FNPis the best. Professional and very thorough
I had no waiting time. I was called back before my appointment time and taken care of almost immediately. Very pleased with the professional attention I received.
every one treated me great and doctor Omalley was fantastic I feel lucky to have her as my doctor
The wait wasn't long. The doctor listened to me. I felt like I was heard. She took the time to explain things to me. It was overall a good experience. But best of all was there was no long wait. I liked that. I came in a little early. I got brought in a little early. The doctor saw me a little early. So it worked out wonderfully. There was no long wait anywhere. That was the key to me. All right. Thank you.
Got me in quickly when I called with a problem
Dr Megan McBride is the best!! Her staff is great too/ She listens to me & cares how I am doing /
Very courteous and polite! Very quick in getting in and being treated
The nurses, front office, and my provider were very polite and professional. They made me feel important and listened to me. They explained to me in a way that I knew what was going on. They listened to me.
My experience was great and I have, I mistakenly on your question about the front desk, I pressed two before I heard option three and four, the girl at the front.
Excellent visit. Everyone was friendly and kind and interested in helping. Dr O'Malley is wonderful.
After visit follow up on any test. More in depth explanation of any test given.
Easy check in, simple wait, good conversation, easy in/out lab work, simple checkout. Thanks
Everyone is very nice and caring. Megan is wonderful, she goes above and beyond in taking the time to listen to me and explaining her plan of treatment. She is very thorough and that is something you don't always get, it's very important and appreciated.
The staff from the front to the back was fabulous
Great ?
I hadn't been feeling great and I love she did a bloodwork . Dr. Gorrell is the best Doctor I have ever had .your the best
Doctor O'Malley is the BEST!
Dr omalley always listens and never rushes she explains thing great and gives me options. I love having her as my doctor
Everyone was awesome to Me Dr OMalley was most impressive as she listened to me
Provider is easy to talk to, she is attentive and listens. Always pleasant and I don't feel rushed.
Excellent healthcare-our clinic is an asset
Check out & setting up next appointment was rough, but I think the person was new. Her teacher sitting next to her could have been more helpful. Otherwise everyone was very friendly.
I'm always surprised by how quickly I'm taken from the waiting room and hiw quickly Dr. O'Malley gets to the exam room. It feels like the office isn't overbooked. Everything runs smoothly.
Waited in the exam room to long
Dr O'Malley is awesome!!
The front desk staff were polite and welcoming. The nurses were caring and professional. Mrs. Priest was kind and attentive and allowed me the time to communicate to her the health issues I was experiencing.
Nursing student was going through questions and I was answering. Everything was good.Primary was helpful and referral was made for sleep study. Friendly and professional.
Appointment was on time with no wait. Curious by all employees.
Very curious asked the right questions
Only one thing comes to mind. We covered many health issues some of which needed to be followed up with lab work to check progress. I had a difficult time keeping it all straight. Thank goodness for "my chart" I'll just check in with Chris to make sure no test is forgotten.
Chris Durbin is Great!
Dr Gorrell is the best
Very upbeat "can-do' attitude- lots of smiles & encouragement. Never dread a visit. Glad Dr. Gorrell is my designated primary care physician!
Dr O'Malley is the absolute best!! I just love her. She comes across as a real person, not just a Dr., and is so relatable, and really cares about me as a whole person. She is great at listening, and not rushing thru a visit, and offers options and/or ideas to help any issue or symptom. Can't say enough good about her!
Everything was as it should be, always have had great service, and have sent multiple people to you. I really appreciate the out of office service that I've received ,the only thing I've ever had a poor experience with was billing. Thank you for all your help
Dr OMalley listens and cares about you!
Dr Gorrell has always been respectful and easy to converse with regarding my health concerns. I feel I have a good rapport with her. I hope she doesn't leave any time soon.
Dr. O'Malley is the best! She shows her care and compassion in taking care of her patients! I'm very glad she is my doctor!?
Always professional, but with a compassionate feel.
Everything was very well . Personal but still professional!
