1000 North Jefferson Street
St. James, MO 65559
Appointment: (573) 265-8840
Office: (573) 265-8840
Fax: (573) 202-2474
How did we do? Leave Phelps Health—St. James a review.
Hours
Office Hours
Monday – Friday 7:30 AM - 5:00 PM
Ratings and Reviews
What our patients are saying (Verified reviews from real patients)
Office staff is always kind and pleasant. Nurses are always professional and kind. Dr O'Malley is an amazing asset to this clinic.
Saw me when I needed. Listened carefully and respectfully. Thorough assessment and plan completed. Fantastic provider and nurse.
I am doing very well, I don't know what could have been better
Everyone here is great, they listen to you, and treat you like a human being and not just a number!
Chris durbin was terrific. I had no appointment, she saw me anyway . I was concerned about an issue & she took care of it right away. God bless her & her staff.
Outstanding service!
Everyone in Phelps health have always treated me with the utmost respect and dr O'Malley and staff are exceptional and extremely caring I'm blessed to have her as my Dr
I found everybody to be extremely helpful. The wait time was very short. I was highly impressed with the professionalism and the care that the providers provided. And I would definitely look forward to my next visit. Thank you.
Everyone treats you with respect and listens well.
Dr Gorrell is fantastic! She may have too many patients to truly know her individual patients. But have been with her for over 20 years, and will stick with her. Staff great, all the way around.
I received the best care and was treated with kindness and respect during my visit. It's a wonderful team!
Best clinic EVER!
My visit was great! Everyone made me feel so comfortable and I am a scared-y cat. Thank you for taking such wonderful care of me.
I wasn't feeling great and they were able to see me the same day.
Dr. Gorrell listen and gave me suggestions to deal with Alfagal. Everyone was kind and attentive.
Did great
Everyone treated me as a professional and was very courteous and respectful.
From beginning to end - professional, caring, friendly and skilled. Chris Durbin FNP is excellent and Hope, LPN was so welcoming and efficient. Outstanding clinic. Feel so lucky to have in our community!
Easy to talk with and very courteous.
I've been going to this facility and seeing Dr. O'Malley for many years. As always, everyone was most kind and quite pleasant during my visit.
Listened, easy to talk with.
She listens to me and treats me with respect.
Treated me with individual respect not run of the mill practiced niceness you show everybody.
No improvement needed
Everyone at this office is wonderful.
Everything from the check-in until I checked out by making another appointment went really better than I expected.
All staff were very kind and professional. I have never had a bad one!!
Sometimes you don't get a call back when it's important
Dr. Gorrell is an amazing doctor. She always listens and tries to find the cause of the problem all the way to the end. I greatly appreciate her services.
They are the best!
Dr O'Malley and staff at the St James clinic are a valuable asset to the Phelps Health Care. I have always been treated with respect and received top notch care. I always recommend this clinic when people I know are looking for primary care.
Provide donuts and coffee.
I was treated with respect and kindness. All my concerns and needs were promptly taken care of.
Dr OMalley is a great provider and I am lucky to have her. She listens and acts to take care of the problem.
Im thankful for Dr OMALLEY and all the staff.
Dr Gorrell is a very understanding doctor. Awesome!!
Provider is great, but your front office and when you, the checkout person needs improvement.
Everything was great ?
Dr. O'Malley listened to all my questions and answered them professionally and kindly. All the staff were super busy with a lot of other patients but I felt like I was the only one that mattered at the time. They remained kind, courteous, and professional.
It would be nice if when your sick and don't feel the best to not be told go to walk in and actually get in to see my primary doctor for things that are wrong
Dr. Gorrell is thoughtful, thorough, respectful and clearly very intelligent. As her patient I feel very well cared for. The staff are also polite and friendly.
Dr Gorrell is perfect doctor for me & I would follow her she gets 5 star.
I've been so happy as a patient here. Everyone is always so kind and understanding.
Everyone is so nice there. They are so kind and helpful. Thanks so much
as usual I received the best possible care by all I encountered with this visit.
All was good. Great clinic.
I was treated with respect all the way through the process.
All the nurses were great especially one named Bailey in recovery.
I think everyone did really well. Christine Durbin especially did. But before her, the nurse practitioner, she didn't really seem that friendly. That's the only thing I would change. Like, because she just seemed like angry and not, like, not happy with her job. I'm not talking about Christine Durbin. I'm talking about the one, the nurse practitioner. She just seemed crouchy, kinda. No offense to anyone.
I think someone put on my records of meds. That I do not take oxycodone any more. Which is incorrect
Listened
Wellness checkup for Medicare is a waste of time
Appointments with Dr. Gorrell are always very pleasant. She takes a lot of time with you and treats you with respect.
Megan is amazing. The nurses are not responsive and don't send messages to the provider. Megan had Said she was having the nurse send a med to her collaborating provider and it took 2 days in order to get the medication sent to the pharmacy. This is not the first time I have had difficulty getting thru to the provider and the nurse not communicating well. I am frustrated with the care and don't want to change provider locations because of the staff but am thinking I need to.
dr is kind ,and really listens to what you have to say
The n a that took my son's vitals and information was fantastic...very personable and professional. From a person that's worked with a lot of nurses and even married one...she will be an outstanding nurse if she sticks with it. She was great with us. His provider for this visit was outstanding. A wonderful medical provider.
Very good.
Everyone treated me with respect and kindness, quick response time with test results and follow up with dr.
Chris Durbin is always a great visit. She is thorough, pleasant, and thoughtful.
Dr. Gorrell is always pleasant, listens to any concerns and takes time to explain and ensure you understand.
Nothing to improve.....everyone and everything was fabulous!
Everything was okay.
The provider was very knowledgeable in answering my questions and providing information that was related to my questions and health issues.
I never have any problems with getting in and they're always very courteous and patient with my registration into the doctors. Anytime they have questions, they're very polite of how they present the question.
Dr Gorrell and staff are Great .
Did everything perfectly. Way better then my other doc
Always kind and compassionate.
All is well great job getting my blood
My questions was mostly answered before I asked them. When I did ask a question no hesitation on her part with the answer.
Called back on time. Provider listened and showed compassion towards my needs. Made me feel very comfortable.
Everyone acted in a very professional manner. Answered all my questions.
Always courteous and prompt.
I related to Christine Durbin , she was easy to talk to. .
Got in quick Got checken in quick Dr was very knowledge
Very kind in providing explanations
You have done well
Wonderful as always
Positive experience
Excellent from beginning to end. Very kind
Amazing experience, very happy.
The receptionist didn't even look at me. I'd appreciate a little interaction with her.
Everything was done excellent. Thank you
Everything went very well.. satisfied.
As always everything went well.
Everything was good.
My family and I have been seen at this clinic and everyone has always been Absolutely Amazing & feels like visiting family with how welcoming caring every employee is.
Dr. Gorrell always does a great job listening to me and she always knows my medical history and the medicines I'm taking. She looks at all angles and listens to me and tries to find the best solutions for any issues I'm facing. I feel that Dr. Gorrell is an excellent doctor.
I never feel rushed, Dr. explains in language I can understand, has great sense of humor & I feel she carefully reviews my input & history to obtain best results from treatment. She is highly regarded by Phelps hospital staff.
Dr Gorrell & staff always listens very carefully to you about your needs Dr Gorrell gets 10 star from me SHE IS BEST.
Great visit.
Everything and explaining it to me and what was going on with my issue and everything went smoothly
Everyone was super nice it was so easy to talk to every one they made me feel comfortable
Why, in EPIC, do you ask me for what my visit is for, and then I give long and detailed answers to that inquiry, and then the nurse and provider ask me why I am there - and then when I say it's in the EPIC portal, neither of them could find it?!?
I love everyone I've interacted with at this office. I've been a patient of Dr. Gorrell for 20 years or more!
Everyone did a outstanding job! All were kind, patient and professional!
The doctor was very understanding and all the nurses were wonderful. It was a very good experience. Definitely a 10.
If it's not broke don't fix it! They are all great!
Appointment was on time. Dr Gorrell was very thorough in my care
All did well
Chris Durbin is an excellent caregiver!
