1000 North Jefferson Street
St. James, MO 65559
Appointment: (573) 265-8840
Office: (573) 265-8840
Fax: (573) 202-2474
How did we do? Leave Phelps Health - St. James a review.
Hours
Office Hours
Monday – Friday 7:30 AM - 5:00 PM
Ratings and Reviews
What our patients are saying (Verified reviews from real patients)
You have the best nurses there! Dr Gorrell is so wonderful. Her nurses are so helpful.
The care was unbelievable great, the ER staff was so awesome professional and quick with response to my care .
They all treated me with respect and kindness
Megan is the best!
Professor and friendly
To my knowledge I'd never met the provider I saw and she didn't even introduce herself. Just came in asking about my symptoms. Was able to get in same day which is greatly appreciated.
Excellent customer service and medical advice.
Dr. J. O'Malley treats me like a person with problems not just a problem. She is very engaged, listens carefully & makes recommendations & is sure you are on board with them before ordering anything. She is very approachable, not intimidating. I look forward to my office visits with her, I don't dread them. I know she deals with multitudes of patients, but yet I view her as a friend.
Front office staff and check out staff needs to be more friendly.
Everyone was courteous. My wait time was minimal. Provider was prompt. All concerns were answered.
Attentive to concerns and agreed and enhanced potential treatment options
Very nice and courteous staff throughout!
Everything was wonderful. I really appreciated the wonderful service I got. Thank you.
Dr. O'Malley was in time to my appointment. She never acts rushed. She listens, suggests, and discusses. She doesn't make pronouncements. I really trust her.
Everyone was inviting and great at explaining things and explaining options.
Jordan listened to my concerns and answered all my questions. She explained how to treat it. I felt much better after having been see by her.
I was taken back promptly! All of the staff were friendly and efficient. Dr. O'MALLEY is always very personable. She takes time to listen to any questions or concerns.
Courteous and professional!!
I appreciate the promptness to get in on time. The wait was less than ten minutes for the doctor once I was in the exam room. Dr. O'Malley was attentive and asked several questions. We discussed various treatment for my shoulder pain and sleeplessness. I am finally sleeping and my pain is manageable while I wait for the MRI. I will continue to see the doctors at the St. James clinic due to their professionalism, expertise, and compassion.
Dr Gorrell and staff are Great . She has been my doctor for over 25 years .
Amazing and wonderful as always
All in all from the staff that meet you to the nurses that take you back into the doctor it was a very very good doctor's visit I got questions answered I got to talk and ask even more questions and everything was great
Everyone was great The nurses responded right away when I needed help.I was very satisfied with my care.In the ER there was a rude nurse but I don't know ow her name.Over all everything was great.
Chris took her time with me. I was sick and she tested me for everything. Thank you Chris!! Chris nurse was outstanding also very dedicated and determined and they not was awesome.
Everyone was nice and respectful.
I can't think of any way you could improve!
Jordan was fabulous! I am so glad I got scheduled with her on my appointment. Period. I have definitely referred her already to family and friends. Thank you, Jordan.
My experience was excellent.
Dr. O'Malley listens to your needs, is genuine and caring. I trust and respect her.
I had a pleasent office visit even though the electric went off during my visit!
they explain things good and they help me know things better
They all good
Timely poliet, was very satisfied
It's hard for me to make much of a judgment because this was just a wellness visit and my first appointment with this provider. I didn't have any specific problems so I don't have a lot to go by. I thought my provider listened to me and did what I needed.
I have always received great treatment there. My many different complaints has always been treated without misgivings. My many questions about why my previous of Fibromyalgia didn't cover all my symptoms to being also diagnosed with MS. My questions on my kidneys led to the diagnosis of Hodgkin's lymphoma, received treatments almost immediately for that.
The St James clinic is one of the most professional provider clinics I've been seen at. Megan McBride is hands down an amazing provider. Truly listens to you and treats you as a person. She was very professional and I think it was one of the smoothest doctor's visits I've ever had. I'm over joyed to have these providers as my caregivers and will recommend them to everyone I know with the confidence that they will be treated in the best way with the upmost respect.
Great office visit as usual. Thanks for all you do to care for us!
Only my 2nnd visit as a new patient I think once they get to know me and my various health issues by test and my records things will go more smoothly. Alot of my health conditions are missing or mixed up. It will smooth out.
Always the best staff and no long waits!
Everybody was very friendly, professional and courteous.
Very polite,listened
I have asked certain questions and they have listened and checked my request out... was diagnosed with Hodgkins lymphoma stage 4. Got the chemo and won, in less than a year. She listens to the patient. Weighs the concern and checks it out. I'm VERY HAPPY and SATISFIED with my care and treatment here!
Everything was very good. No improvement needed.
Dr. Gorrell was very thorough and provided me with useful information about nutrition. She listened and responded to my questions and did not make me feel rushed.
It felt like home
everyone was prompt and friendly
Jordan really is the best. Very patient, very helpful, did everything. Every concern I had was met, helped me with everything I needed. Simply the best.
Listened and talked about things I can try
I experienced a great visit no complaints here.
Everything was perfect.
Cured me while Setting my mind at ease.
everyone I have contact with at every appointment is happy and upbeat - they seem to enjoy their jobs and like being there Dr O'Malley is very thorough and actually listens to what I say and answers questions and discusses WITH me the different treatment options giving both pros and cons of the choices I take the extra time to make the drive to St James just for her and her staff because they are all so great and I get the highest level of treatment from everyone from the time I step foot in the door - I could (and have) see a doctor closer to home but none of them can compare and their staff is usually not very friendly - Dr O'Malley and staff make taking the extra time worth it I definitely tell people about my positive experiences and off the office number to anyone that asks
When I arrived the receptionist was prompt getting me checked in and within a few minutes I was in a room with the nurse. The Dr. and PA listened to my symptoms and gave me some options on how to treat the issue.
I always feel that I'm heard when I come to the office with concerns.
I have always been treated well and in a timely manner at Forest City Family Practice. The staff is respectful, attentive, caring and thorough. I have referred several people there.
The. Dr I saw was awesome she listened we talked she did rest all were good she was extremely helpfull
As usual I think Dr. Gorrell and staff could not be nicer. I always get in and out on time and I find everyone to be thorough and kind.
Every member of the staff at Phelps Health Family Medicine St. James is very professional. My visits there are even better because they all treat me as if I am a member of their family...How rare and wonderful is that? Thank you for giving me the opportunity to tell you how much I appreciate my healthcare team!
You guys have done everything well. Good job.
I was able to get an appointment that day. The treatment prescribed is working.
Everything and everybody was excellent. Thank you. Bye.
Dr. O'malley is great
I love Chris Durbin! She always gives great care!
Everyone listened well, made eye contact and gave directions to help me. Although I was not scheduled for blood tests, the situation made them necessary and were done right away. I am so grateful for all the lovely people.
To not fill rushed during visit.
Always so courteous.
Great experience. Dr. O'malley listens to my problems, asks questions to focus on possible resolutions and provides me excellent care every time I visit.
All staff were friendly and great!
Dr O'Malley actually listened to me to determine what issues were going on to make the best decision about how to treat my issues
I felt everyone did an exceptional job!
No complaints, all went well. The provider really listened and spent more time than I expected with me.
I didn't have to wait..
The entire staff is amazing and Dr O'Malley double amazing!!! Highly recommend her!
Jordan shared very good information!
Receptionist was not friendly when checking in. Nurse was friendly but acted like I was imposing on her.
Christine is great to talk to and very professional.
At the St James Clinic I have been going there for years they have always gone above and beyond to be friendly, nice, and always willing to answer any questions. I would not trade this for anything in the world regarding the medical field
Everything went well. Nothing need to be improved.
no improvement needed.
This office is always kind and welcoming, Dr O is great!
Always caring service
I appreciate that Christine Durbin not only like cares about my like medical well-being but my holistic well-being. She remembers from appointment to appointment like things about my life and things that we've talked about and is also very skilled and knowledgeable about what type of diagnosis I have and is able to recommend proper treatment that is effective for my well-being. She's also very cognizant of like the cost associated with you know seeking medical treatment and is very thoughtful in how she prescribes things as a result.
Always a 10
Dr. O'Malley and all staff are very polite and courteous of of all of their patients! Dr. O'Malley is caring and listens to the patient and she is the best Dr. in my opinion. Thank you!
There was nothing that I felt needed improvement.
Dr. O'Malley listens. She never makes me feel like she's in a hurry. She shares information in a way that I can understand and relate to. I feel like I can fully trust her judgment. I don't leave and feel like I need to google everything.
Perfect.
Get test results back quicker
Felt like we were a valued member of this medical practice, as patients. Seemed they remembered us, liked us. Felt very comfortable with all staff. Was a very nice visit. Highly recommend.
Took me as a walk in when I was sick I meant a lot
Chris Durbin is the best. She took her time with me and explained what she needed to very well. She is always so kind and respectful. A great Dr, and person.
Dr O'malley and her team are the best! Everyone was kind, considerate and helpful. I can not think of a way my visit could have been any better.
I was satisfied with the staff because they took the time to listen.
Dr. O'Malley listened and explained what action we were going to take. All the nurses were polite and knew what to do.
Did great
Overall, a positive experience. Minimal waiting and a pleasant, professional environment.
Excellent in patients care all arouns
Very pleased overall
I don't know how you could improve anything. The care I get is as good as it can be. Everyone is friendly and caring.
Everyone was nice, attentive, professional. I'm so glad they use manual blood pressure cuffs and not those awful automatic ones.
