1000 North Jefferson Street
St. James, MO 65559
Appointment: (573) 265-8840
Office: (573) 265-8840
Fax: (573) 202-2474
How did we do? Leave Phelps Health - St. James a review.
Hours
Office Hours
Monday – Friday 7:30 AM - 5:00 PM
Ratings and Reviews
Great experience. Dr. O'malley listens to my problems, asks questions to focus on possible resolutions and provides me excellent care every time I visit.
All staff were friendly and great!
I felt everyone did an exceptional job!
No complaints, all went well. The provider really listened and spent more time than I expected with me.
I didn't have to wait..
The entire staff is amazing and Dr O'Malley double amazing!!! Highly recommend her!
Jordan shared very good information!
Receptionist was not friendly when checking in. Nurse was friendly but acted like I was imposing on her.
Christine is great to talk to and very professional.
At the St James Clinic I have been going there for years they have always gone above and beyond to be friendly, nice, and always willing to answer any questions. I would not trade this for anything in the world regarding the medical field
Everything went well. Nothing need to be improved.
no improvement needed.
This office is always kind and welcoming, Dr O is great!
Always caring service
I appreciate that Christine Durbin not only like cares about my like medical well-being but my holistic well-being. She remembers from appointment to appointment like things about my life and things that we've talked about and is also very skilled and knowledgeable about what type of diagnosis I have and is able to recommend proper treatment that is effective for my well-being. She's also very cognizant of like the cost associated with you know seeking medical treatment and is very thoughtful in how she prescribes things as a result.
Always a 10
Dr. O'Malley and all staff are very polite and courteous of of all of their patients! Dr. O'Malley is caring and listens to the patient and she is the best Dr. in my opinion. Thank you!
There was nothing that I felt needed improvement.
Dr. O'Malley listens. She never makes me feel like she's in a hurry. She shares information in a way that I can understand and relate to. I feel like I can fully trust her judgment. I don't leave and feel like I need to google everything.
Perfect.
Get test results back quicker
Felt like we were a valued member of this medical practice, as patients. Seemed they remembered us, liked us. Felt very comfortable with all staff. Was a very nice visit. Highly recommend.
Took me as a walk in when I was sick I meant a lot
Chris Durbin is the best. She took her time with me and explained what she needed to very well. She is always so kind and respectful. A great Dr, and person.
Dr O'malley and her team are the best! Everyone was kind, considerate and helpful. I can not think of a way my visit could have been any better.
I was satisfied with the staff because they took the time to listen.
Dr. O'Malley listened and explained what action we were going to take. All the nurses were polite and knew what to do.
Did great
Overall, a positive experience. Minimal waiting and a pleasant, professional environment.
Excellent in patients care all arouns
Very pleased overall
I don't know how you could improve anything. The care I get is as good as it can be. Everyone is friendly and caring.
Everyone was nice, attentive, professional. I'm so glad they use manual blood pressure cuffs and not those awful automatic ones.
From the front desk personnel to the personnel in the back, I am always listened to and feel I have a voice in my care.
Great people
Everyone was very nice. I was especially impressed when Dr. Gorrell called me personally to discuss my lab results.
Dr O'Malley is a very compassionate physician. Even though I have a phobia of doctors in general, she and the staff do their best to make you feel at ease.
They were great.
Jordan and the staff are always very professional and nice
Nurse preparing for the visit with me was great.
Cut the wait time in half. Thank you.
Everyone was friendly and helpful. Dr Gorrell answered my questions and recommended a helpful plan going forward.
I feel it was a collaborative experience.
Dr Gorrell is a wonderful doctor- she listens and is committed to finding a solution to what ever issues you may have when you go in. Definitely recommend the doctor!
Good office visit. When required to sign forms,new pens should be provided for each patient. Germs are on the pens sitting in the office containers.
Thank you.
Everyone was nice and helpful
Got same day appt Nurse practitioner was great! Her nurse was great My meds this time taking care of my illness! Thanks to them!
Dr Gorrell and her nurse are awesome.
It's hard to get an appointment. The provider is booked months in advance.
All my concerns were addressed and questions answered.
Dr. didn't really address problem
Always great staff and Dr O'malley was great best Dr office ever
Dr. Gorrell really listens to me and understands my condition. She is very courteous and respectful.
Dr Gorrell was very nice and listened to what I had coughing etc. everyone was very nice and I got in to see the doctor on Christmas Eve which I was very appreciative of. Thank you.
Totally professional. One person in lab must have been having a bad day.
There is no way to improve Forest City Doctors' Office. It's run very efficiently and they're all very kind.
Everyone was exceptional helpful & so nice.
I have no complaints about my visit
Everyone treats you so nice
It was strange the directions were to go to room 380 but when I got there I had to go to room 300 to register then back to 380. It wasn't a big deal as I was early but someone with limited mobility etc could have been late for appointment.
It be nice if you could get in to be seen quicker when your sick instead of being booked up and have to make an appointment weeks out when you probably not gonna be sick by then !
Everyone treated me extremely well and were very friendly and helpful .
Everyone was courteous and professional and the whole process was efficient.
Took time to talk to me.
Jordan is so thorough and dedicated to serve. I appreciate her looking deep to try and provide me with answers for the questions I had.
Dr she is a rock star!
Faster results to reduce the stress of worrying.
Everything was done very, very well.
Everything was great.
All of the people at the clinic, including Dr. O'Malley, are very personable, caring, and capable providers. And I always enjoy going because everyone is so nice.
I guess everything went really well. I was greeted by the receptionist right away. She called me by my name and I liked that personal touch. Very professional, very businesslike. And got to see the nurse, I think, within five minutes. She was very friendly, talkative, and got on the scale and weighed right away. Right after that, Chris Durbin came in and answered all my questions and talked to me about things. She took care of business and recommended a clinic that I'd have be passed on to for my toe situation. And everything was excellent.
Dr. O'Malley has treated me with nothing but respect, listens to me, takes her time, never rushes, and is very kind. I highly recommend her.
You were able to get me in promptly with Dr. Gorrell and she was very thorough and helpful. The staff was friendly too.
Everyone did a fine job.
Chris Durbin is very knowledgeable, extremely patient, and I appreciate her as a provider.
Everyone was nice and courteous
Dr. Gorrell is an exceptional doctor. Her nurse and the staff at Forrest City Family practice were and are like family. I've been a patient there for over 20 years. Thank you.
Gives me as much time as I need, respects my input, is very helpful trying to help with my issues.
I want to apologize profusely for my actions. I was not feeling, please excuse any and all actions I started.
I just love Dr O'Malley!! She is so caring, really takes time with me, and is just "real" to talk to. I've never had a doctor I liked better, I can't say enough good about her!
Dr. Gorrell was really nice and made me feel so much better
The front office people could act like they see you standing there and not ignore you when they're on the phone. A nod of the head or something.
Excellent
Everything was good!
I had a great experience as usual! Keep up the great work you do!
This office is amazing! I have always felt well cared for, and recommend this office to my friends and acquaintances.
I was very impressed with the experience. Everyone was extremely, extremely wonderful and very explanatory. So I appreciate their services a whole bunch and I definitely would recommend them to anyone. Thank you so much for your service. Bye bye. Thank you.
I always enjoy my appointments at this facility. Everyone is always polite and respectful.
Doctor O'Malley is amazing. I always have a wonderful experience with her. She is very attentive and listens to my needs and concerns. She is very knowledgeable and open minded. I appreciate her and her staff very much.
God bless everyone one
Keep up the good work
All was well thank you
Staff were courteous and pleasant. Wait time for appointment was minimal
Chris is knowledgeable, kind, and compassionate. She is a gem that is a benefit to the community and so good to her patients. Hang on to her.
Jennifer O'Malley and the nurses took very good care of me, they always do. The nurses were exceptional and very compassionate and kind. Jennifer takes her time with me and answers any questions or concerns I have about my health. I am very grateful to have her as my doctor.
Dr O'Malley is the best!!!
Thank you all very much for putting up with me. You're the best. Have a great weekend.
I am a long time patient there, around 20 years. My health has been a challenge for you to find what I have. From Fibromyalgia to MS, kidneys to Hodgkin's Lymphoma. They didn't give up on finding out exactly what was wrong and then they gear down and get me to correct specialists, and they follow what the specialists figure out what I have and they talk with the specialists and know what is happening with me and my body.
Careful, conscientious care. Very clear.