1000 North Jefferson Street
St. James, MO 65559
Appointment: (573) 265-8840
Office: (573) 265-8840
Fax: (573) 202-2474
How did we do? Leave Phelps Health - St. James a review.
Hours
Office Hours
Monday – Friday 7:30 AM - 5:00 PM
Ratings and Reviews
What our patients are saying (Verified reviews from real patients)
Always feel comfortable and happy
Everyone here is very kind, I have always liked seeing Jordan as my primary care.
I was treated with great respect. all my needs were taken care of and everyone was very friendly. to be honest the only problem I have is it takes a long time on the phone waiting to talk to someone sometimes I'm second or third in line. I don't want to complain but maybe more people answering the phones
Everything was great
Always a thorough visit with Dr. O'Malley.
Everyone was pleasant and professional. I always feel relaxed and comfortable with this office staff and Dr. The only downside is Dr. O'Malley is so popular it's hard to get an appointment with her!
All staff members were pleasant and ready to work! I had almost no wait time anywhere. It was a very positive interaction.
I made a mistake on my appt date, showed up needing to see my doctor because I had been ill for a few weeks, could not see my dr due to scheduling. The receptionists went out of their way to get me seen by one of the other drs, I and my family are so grateful for all the extra efforts!!! Thank so much to all!!!!
Megan McBride was absolutely kind and caring. Recommend her to everyone.
All good thanks
My appointment made the same day I called. It was and is an important matter. Staff and my doctor, Gorrell, were very professional and caring.
All of the labs and immunizations that I was due for, I received. Best part is that I received prescription for sleep and I couldn't be happier or more relieved than that!
Got in and on time
When you check-in someone always greats you with a smile and isn't on their cell phone texting and saying, "I'll be with you in a minute." The customer service is great!
The whole process, from a short wait, to the time I checked out to leave went very smoothly. I really can't think of anything in need of improvement.
I keep coming because I love the care I get from Chris Durbin !
Just Dr. O'Malley being Dr. O'Malley!
Quick and easy
I have developed a relationship with the provider and nurse and has allowed me to feel confident confident in care and also allows me to be open and honest about my issues and concerns. Both were exceptional hires!
The hospital was supposed to call me to schedule an ultrasound I am still waiting to hear from them.
Everyone was kind and courteous. I was seen in a timely manner and made sure I knew what was going on and why we were doing it.
The provider didn't ask too many" unnecessary" questions. The nurse that cleaned out my ears was professional, and explained to me, to where I understood it.
Completed visit in a timely manner
I have very low vision and I was kindly escorted from place to place during my visit.
I always get treated like a person not a number
Everything was good. The service was very good. However, it did smell like there's air freshener again in the office and at one point they had gotten rid of it, but it smelled very strongly. So that's really hard on me. So I just wanted to mention that. Thank you.
Quick friendly service.
I have been going to this doctor sents 2008 I will not change docters I drive 2 and half ours to see her she's the best
Everyone is always very nice
My visit was great. Waited 5 minutes to be seen, all my medical issues were addressed, and the provider, as always answers my questions.
Dr really listened to my concerns
Very quick, minimal waiting. Friendly and professional.
I always recieve excellent care
Megan is amazing! She's so good with my kid! And she always listens to any concerns I have.
Got me in quickly after a recent stay in the ER the week prior.
Everything was great! I have no complaints
Doctor visit was good I just couldn't get an accurate estimate on what it would cost to draw blood to check my cholesterol and what ever else they check for , that took a long time
Everything was done well, and I was especially pleased with Dr. O'Malley's care and concern.
Everyone was kind and courteous. Front desk even quickly signed me in because I was running late. Thank you
Nothing to improve!
Very thorough and provided excellent care
Every thing was perfect!
Chris is an excellent nurse practitioner and always listens to all my concerns. My family and I have been treated by her for many years and appreciate her caring nature and expertise. Thank you for so many years of excellent care!
Dr OMalley is a great doctor and I'm blessed to have her as my doctor!
on time
Extremely pleased in every aspect of the visit. Dr. O'Malley is a true professional. She is the best Doctor I have ever dealt with.
Everything was perfect. Nothing could be any better. We love Christine Durbin and we love all the staff there. Thank you. Merry Christmas.
Very helpful and thourough
I meant to say that they are the best facility. Thank you.
Everyone treated me respect and made me feel like I was very important.
Everything was good no complaints Thanks
Jordan and the nurse were excellent. They did a fantastic job explaining what they were going to do to my son. He got an EKG and he had lab work drawn and the nurse was excellent.
I'm not sure everything used was sterile, because I developed an infection on that side 1-2 days later, Dr. was in a hurry to get to the next patient, & there is an antiseptic powder that should have been used that wasn't used.
Dr Gorrell is a wonderful provider. She listens and has solutions. She does not act superior and has a welcoming demeanor.
Continue providing excellent care, Thank you!
It was a very nice visit and I enjoyed talking to Dr Gorrell she is always a very courteous and kind and considerate doctor
I was seen by Chris Durbin and she was very thorough and attentive. The appointment was not rushed and she took time to answer all of my questions. I would compare the experience to the type of care you'd expect from your best friend.
Everything was great. Keep it up.
You did well no changes needed
Everyone was kind and considerate and took time to answer any questions. Very polite& helpful. 5 star
Jordan listened to my symptoms and concerns and treated my symptoms accordingly. I appreciated being able to get an appointment easily at a time that worked great for me.
Everyone was very nice.
Friendly, Compassionate Providers.
I'm always treated with respect courtesy.
I like Dr O'Malley and her staff very much. They are always caring and professional, and work with me on my different issues.
Great service
Dr O'Malley listens to the patient and plans care together
Respectful, took time to listen and was friendly.
Couldn't have been better.
The staff was friendly and I was seen and treated in a timely manner. I appreciate this office.
Dr Gorrell is the most caring and the best doctor we ever had at PH. She responds to messages via MyChart like no other provider. She goes the extra mile treating her patients.
Done good, thank you. Done real good.
Everyone are always friendly and helpful. The doctors always are helpful and caring.
Keep up the good work
They were very caring !! And answered all my questions !!!
The front area needs dividers or more cubicle/rooms should be available
We've always had kind and professional care from Dr Gorrell and the staff! Keep up the great work??
Everybody was really professional. The little gal I had to take my blood, I'm sure she was just learning. She stuck me twice, did not get no blood. They had another girl come in and get my blood. That's the only problem I had.
Chris Durbin and all the staff there are really wonderful caregivers and people, I feel comfortable going there they have given me such good care for years.
Everyone is always courteous and friendly. My wait time was short and the experience was positive overall.
The doctor always listens to me carefully and has my best interests in mind.
Prompt and attentive.
Dr O'Malley really listens and cares!
Very happy!
From the onset of check-in to discharge, all team members were excellent. Professional, caring, skilled and knowledgable. Thank you!
A good experience felt like getting great health care
Dr. Gorrell continues to excel as a primary care physician. She listens, is intuitive, and uses her knowledge and skill to provide/recommend the best course of treatment.
The only thing bad that happened that day was the lab tech that day was very rude to me.Every one else was really nice
Dr. Gorrell is the best , no complaints at all She is a wonderful doctor that listen to very kind .
Dr. Gorrell and the whole office staff at the St. James location are absolutely wonderful. I couldn't ask for a medical medical care facility or doctor.
The only thing that was concerning is there was a student shadowing and was asked to take my blood pressure which sometimes runs high especially when I go to the doctor. When she saw the reading her reaction just made me make anxious. I just thought it was unprofessional. Other than that everything was great.
Very nice
Megan McBride is a wonderful provider! She is caring and compassionate. She listens to each of her patients and explains things thoroughly.
All good
I really appreciate my Dr. Dr OMAlley makes me feel like a real person not just a number. I really feel she is interested in my personal well being.
This medical facility is always friendly and caring. Dr O'Malley is a wonderful doctor.
Everything went very well thank you
You have the greatest people on staff!!!
Friendly and caring staff
Dr O'Malley is awesome!
