603 South Bishop Avenue
Suite C
Rolla, MO 65401
Office: (573) 426-4411
Fax: (573) 426-4403
If you experience severe chest pain or signs of a stroke or feel you have a life-threatening emergency, call 911 or visit your nearest emergency department.
Visit Phelps Health Walk-In Clinic — Rolla for the following conditions:
- Allergies
- Bug bites and stings
- Coughing
- Diarrhea
- Ear infections
- Flu-like symptoms
- Headaches
- Minor cuts and wounds
- Minor burns
- Nausea
- Sinus infections
- Sore throat or strep throat
- Splinter removal
- Sprains and strains
- Upper-respiratory infections
- Urinary tract or bladder infections
- Vomiting and more
The Walk-In Clinic also offers the following services:
- Medical imaging (X-rays)
- Physicals
- Pre-op and routine COVID-19 testing
- Rapid flu, strep and COVID-19 testing
- Return-to-work/school evaluations
- Travel medicine
Learn more about the Walk-In Clinics.
How did we do? Leave Phelps Health Walk-In Clinic — Rolla a review.
Hours
Office Hours
Monday – Friday 8:00 AM - 8:00 PM
Saturday and Sunday 8:00 AM - 6:00 PM
Ratings and Reviews
I am always pleased with the treatment and kindness of the staff.
I always receive excellent care at this facility
Everyone was super friendly, apologetic for the long wait. We love this facility. It is close to our home.
Just keep doing what you're doing!
Thank you for being so kind when you deal so much and have every right to not be with all you deal with!
Very prompt! Friendly! Professional! Had to get an xray and it only took a couple minutes. Great service hardly any wait time! we did have to wait a little bit for them to read the xray but all in all it was very good and the meds that were called in were ready at Walmart before we got there!!
The doctor listened and explained. He was very busy and still took the time answer me questions. I really appreciate the service I received.
Everyone is patient and listens! I've unfortunately been here 4x's in the last 2 years...Every time for different injuries and ailments and each time I was well taken cared for!
I was fortunate to have found the Walk-In-Clinic because my PCP had called out sick that day & there was no one else in the office to cover for her. I have nothing but compliments for the Clinic staff & facility.
The only thing is that we wore mask to protect ourselves . I was there because I had a hook in my finger. Several of the people had the flue but no mask . I know you can't make them but the receptionist could strongly recommend they wear one .
I am very happy this clinic opened.
It was a good visit. Thankfully, no ribs were broken although it's sore where I hit and hurts sharply when I cough or sneeze. It's getting better rapidly, so must be just bruised tissue from impact. It was nice to know nothing was broken.
Maybe have everyone put a mask on when they enter. I was waiting in a smaller reception area for 15 minutes before I sat at the reception desk, then they sent me to grab a mask
Cody did a great job. He was thorough and very polite
My experience from that day was so easy and fast. First, I called ahead to ask if they'd accept my insurance and the staff was so kind and patient. The gal that checked me in, was sincerely compassionate and helpful, and the wait time was 20 mins. to get checked into a room. The waiting area had approx. 7-8 patients ahead of me, but we had ample room to sit at least a chair width apart, and the provider was caring , friendly, and had excellent bedside manner. I would highly recommend this clinic to family and friends.
Very very polite. Was not there very long. Great place to go.
All went well, just. Took time.
My first visit to this Walk In and I was very pleased with the treatment I received.
Very polite. Listen to everything I had to say and treated me accordingly. Very very helpful. Just wanted to say thank you.
I have been their before and never had an issue, however this is the first time I seen this provider she was more concerned to test me for covid than to listen to me, and she did prescribe medication. However when I wasn;t getting any better I seen my PCP he informed me that I had pnemoia and what I had been taken did not help only made it worst.
I think everything was handled very well. Thank you.
The Dr. Was very nice, and very thorough, he showed he really cared, and that he knew what he was dealing with. I think he and the nurse also went above and beyond their duties.
Very good
Everything went smoothly, and everyone was very helpful and respectful.
We appreciate being seen near closing time; babies are hard to guage sickness on. Brandon was great at assessing and helping with follow through care. We've had good experiences here.
Your provider, Helen, was exceptional. Your receptionists were exceptional. Everybody was nice, respectful. It was a pleasure having them and being a patient of theirs. Thank you.
Brandon was great and attentive and even spoke to me directly when I called back with a follow-up concern for my child. He helped me and my son is feeling a lot better since the visit.
It was an overall good experience from the minute I walked in to the receptionist to the time the nurse took me in and got my vitals to the time that the doctor saw me. Everything went well and it didn't take nearly as long as I thought it would. So I thought the whole experience was good. Thank you.
You only stuck the swap up my nose once !
My experiences there have always been great.
Staff were very friendly, rapid response and detailed explained the problem.
Staff and wait time was wonderful, even with them starting to kind of get busy with patients!
The staff was fantastic. I'm very happy with the help provided in caring for my wound. Thanks so much.
I think the wait time was only long cause they had to culture my pee.
All very professional and kind.
I got there around 1:30 in the afternoon and was called with small wait. Maybe 10 minutes. Very complete exam and I was very pleased
I've been to the clinic several times and have had consistently great service. I highly recommend it to others. Knowledgeable staff that is caring and explains the situation well. I truly appreciate them!
It was my best experience at a clinic in my whole life. Thanks far such wonderful service.
A helpful and positive experience
They were very courteous, professional, caring. A very, very good experience. I would definitely recommend them to anybody. Thank you.
very kind understanding and professionl
Registration staff could smile more and be personable. Little words and no emotion.
The entire experience was great from start to finish. I did not have to wait for too long to see the doctor and everyone was kind and welcoming. This is my first doctor visit in the United States. I hope it's the last, but if it isn't then I know where I'll go to.
My first time therevl and they are great staff and the Dr was so nice even though it's his job to provide I know he and the staff was sincere
No improvement needed on my experience. Staff was courteous and efficient. Nurse and Doctor both listened to concerns and treated accordingly.
All staff were fantastic with a sick kiddo and made him feel comfortable enough to participate!
Well done
He listened to what I was saying and when I asked questions he was plain, well he was succinct but he made sure I was understanding and then when I asked about the bone on my foot he showed me the x-ray and that was just like an extra step, a little bit of time, not that much but some and it just cleared some things up. Thank you.
Staff was friendly and pleasant. Provider quickly ordered prescription for me and I was able to pick it up soon after. Thank you.
Just keep up the great service.
Continue with the excellent service!!!!!
The staff was extremely professional and very helpful and very kind. My experience was very nice. Thank all of you very much
I was treated very kindly and trusted the staff who cared for me.
I felt so embarrassed that my pain tolerance is so low compared to others but I did not feel judged at all! And the help I got made going out in the terrible weather very much worth it!
Everyone was knowledgeable about Alpha Gal Syndrome. Not many health professionals have any idea what it is. Everyone at the Waynesville Urgent Care was so friendly, knowledgeable, caring and all around helpful good people.
The only gripe was the wait time. And there were so many people in the waiting room, there were people standing. You need a bigger area. Maybe think about a different place? Otherwise, it was a great experience.
It was very, very busy that day and when we got there, the waiting room was packed and there were three doctors on duty and they got them in and out very quickly and so our wait wasn't very good. So I was highly impressed and also with Dr. Kerr.
Helen, called me after the appointment to check on me and give me a little advice to feel better. I can't ask any better than that from her. She is a fine medical professional.
a little more cleanliness in patient exam rooms and bathrooms. Overall everyone was friendly and very helpful.
Made sure the crutches fit properly amd how to use them. Explained the features of the walking boot (air pump) and when to use it.
A child threw up in the waiting area. Receptionist gave them some paper towels, which they used, and then left them sitting on the floor. Not a pleasant fragrance for the waiting room. Automatic sliding door at the entrance was malfunctioning and the waiting room was chilly.
Very quick. Very little wait time.
Very friendly, very professional, wait time was less than a normal visit. We were greeted as soon as we walked in the door. Great service.
Quick service with prompt testing and explanation of my problem. Prescriptions sent to provider and ready for pickup when I arrived at store.
I had a wonderful experience at this doctor's office. I went to urgent care for a bad cough and just feeling bad. The care provider, she went the extra mile. Most of the time when I go to urgent care and I have a cough, they'll just give me antibiotics and steroids, loosen my chest and be done. She went the extra mile and got an x-ray which showed that I had the beginning of pneumonia and my lung was filling up with fluid. Thank God she did. She's amazing and the receptionists were great, the nurse was great, the facility is clean. The wait time was short. Good job, guys.
Just glad I have a place i can walk into, instead of trying to get in to family doctor, Dr listened asked questions, and in turn i did too. Every was kind and helpful, thank you!
Check in needs streamlined. Care provider needs help communicating with no medical patients . On a holiday eve they need to check ahead what pharmacies are open . The staff was nice they just need a more efficient system
Everyone was great!
No complaints, great staff
Had been fighting a sore throat and self medicating for 4 days. Was in a lot pain and knew Sunday night I needed help. Didn't wait more than 5 minutes in waiting room and probably the same in the treatment room waiting for the PA. Diagnosed and prescriptions sent right away. My place of choice when I'm sick.
Fantastic Doctor, very polite.
The staff and office weren't an issue. They were friendly and the office was clean. The wait time was a lot longer than expected. We were in the waiting room for an hour and a half before my daughter was called back to be seen by the doctor. All she had to do was a urine test. It was over 2 hours that we were there to leave a urine sample only to be called back the next day and told that she would have to come back and submit another urine sample because the first one had "too much urine." This was very frustrating to hear after having to sit and wait for 2 hours the day before only to have to return and do it all over again.
Excellent care facility and staff. Rolla is so fortunate to have this medical care.
Having only one doctor during flu season is unacceptable. The doctor and staff were wonderful under the stressful conditions.
the lady that unlocked the front door was beyond RUDE to us, they were short staffed which wasnt our fault. I was so sick with covid and strep! she was hateful and argumenative. girl at front desk was not friendly either.
I went there with so many concerns, and felt I wasn't being listen to. Ended up at the emergency room 4 hours later with influenza A and dehydrated.
The staff was very pleasant and respectful. They were understaffed as a provider had called off but they did not rush my visit
Listen to my reason for my visit and addressed the situation at hand.
I was able to get relief so I thank everyone involved
The lobby was packed so we waited in our vehicle which was nice because everyone was coughing in the lonby
Shot in the butt worked wonders. On day 8 (of 10) taking Zyrtec and Pepcid. The rash is still visible. Thought it would be gone by now.
Everybody was very polite and respectful. Great service. A lot of fun people there. Enjoyed being there, considering. And Aaron really knew his stuff. He was very knowledgeable. I started to ask him if he was taking new patients. I thought he was a doctor for a little bit. Very impressed. Thank you. Have a great day. Bye.
Everything was great!!
Nothing to change
Everyone was professional and courteous.
Everyone was kind and professional. My questions were all answered thoroughly. I would definitely recommend this facility to my family and friends. There was a two hour wait, but I understand that it's fly season and a lot of people needed care.
Was at clinic for total of 2 hours. Was informed by front desk it would be about 30 minute wait.
Brandon was personable and respectful. He took the time to explain things and discuss some casual conversation. I thought he was an excellent provider.
I felt very comfortable with the provider and that she was sympathetic to my situation.
Considering it was late on Christmas Eve and I'm sure they all wanted to be home with their families, they still took time to listen and treat me like a person.
Fast..friendly staff. Pleasant experience..considering I was ill.
We had a problem with getting the prescription sent. The doctor said it was sent and he told us he verified that it was sent, but when we got to the pharmacy, it was not there. And it did not, the prescription did not arrive until the next day. This is the second time that this has happened. So I don't know what's going on with the prescriptions, but they don't always get there in a timely manner.
The nurse practioner I saw was thorough, curious, and knowledgeable.
All was great. Helen is the best
Once in the back was smooth and efficient. The amount of time waiting seemed excessive to me. Also some folks that checked in after me went back before me .
Dr. Very informative Thank you
Wait time was pretty long waiting room was full
I was very pleased and I do appreciate this clinic. The wait time seemed long but there was a lot of sick patients being seen. So it was nothing that could have been prevented. Staff from receptionist to the nurse to the doctor could not have been more pleasant.
The doctor actually listen to what we said, made me feel like a person not a number
Everyone was professional, polite and took care of me as if i was family. Thanks to all who cared for me.
