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Phelps Health Walk-In Clinic — Rolla

603 South Bishop Avenue
Suite C
Rolla, MO 65401

Office: (573) 426-4411

Fax: (573) 426-4403

If you experience severe chest pain or signs of a stroke or feel you have a life-threatening emergency, call 911 or visit your nearest emergency department.

Visit Phelps Health Walk-In Clinic — Rolla for the following conditions:

  • Allergies
  • Bug bites and stings
  • Coughing
  • Diarrhea
  • Ear infections
  • Flu-like symptoms
  • Headaches
  • Minor cuts and wounds
  • Minor burns
  • Nausea
  • Sinus infections
  • Sore throat or strep throat
  • Splinter removal
  • Sprains and strains
  • Upper-respiratory infections
  • Urinary tract or bladder infections
  • Vomiting and more

The Walk-In Clinic also offers the following services:

  • Medical imaging (X-rays)
  • Physicals
  • Pre-op and routine COVID-19 testing
  • Rapid flu, strep and COVID-19 testing
  • Return-to-work/school evaluations
  • Travel medicine

Learn more about the Walk-In Clinics. 

How did we do? Leave Phelps Health Walk-In Clinic — Rolla a review.

Hours

Office Hours

Monday – Friday 8:00 AM - 8:00 PM
Saturday and Sunday 8:00 AM - 6:00 PM

 

Ratings and Reviews

Jan 28, 2025
Maybe have everyone put a mask on when they enter. I was waiting in a smaller reception area for 15 minutes before I sat at the reception desk, then they sent me to grab a mask
Jan 27, 2025
Cody did a great job. He was thorough and very polite
Jan 27, 2025
My experience from that day was so easy and fast. First, I called ahead to ask if they'd accept my insurance and the staff was so kind and patient. The gal that checked me in, was sincerely compassionate and helpful, and the wait time was 20 mins. to get checked into a room. The waiting area had approx. 7-8 patients ahead of me, but we had ample room to sit at least a chair width apart, and the provider was caring , friendly, and had excellent bedside manner. I would highly recommend this clinic to family and friends.
Jan 27, 2025
Very very polite. Was not there very long. Great place to go.
Jan 25, 2025
All went well, just. Took time.
Jan 25, 2025
My first visit to this Walk In and I was very pleased with the treatment I received.
Jan 25, 2025
Very polite. Listen to everything I had to say and treated me accordingly. Very very helpful. Just wanted to say thank you.
Jan 24, 2025
I have been their before and never had an issue, however this is the first time I seen this provider she was more concerned to test me for covid than to listen to me, and she did prescribe medication. However when I wasn;t getting any better I seen my PCP he informed me that I had pnemoia and what I had been taken did not help only made it worst.
Jan 23, 2025
I think everything was handled very well. Thank you.
Jan 22, 2025
The Dr. Was very nice, and very thorough, he showed he really cared, and that he knew what he was dealing with. I think he and the nurse also went above and beyond their duties.
Jan 22, 2025
Very good
Jan 20, 2025
Everything went smoothly, and everyone was very helpful and respectful.
Jan 19, 2025
We appreciate being seen near closing time; babies are hard to guage sickness on. Brandon was great at assessing and helping with follow through care. We've had good experiences here.
Jan 19, 2025
Your provider, Helen, was exceptional. Your receptionists were exceptional. Everybody was nice, respectful. It was a pleasure having them and being a patient of theirs. Thank you.
Jan 18, 2025
Brandon was great and attentive and even spoke to me directly when I called back with a follow-up concern for my child. He helped me and my son is feeling a lot better since the visit.
Jan 18, 2025
It was an overall good experience from the minute I walked in to the receptionist to the time the nurse took me in and got my vitals to the time that the doctor saw me. Everything went well and it didn't take nearly as long as I thought it would. So I thought the whole experience was good. Thank you.
Jan 18, 2025
You only stuck the swap up my nose once !
Jan 17, 2025
My experiences there have always been great.
Jan 17, 2025
Staff were very friendly, rapid response and detailed explained the problem.
Jan 17, 2025
Staff and wait time was wonderful, even with them starting to kind of get busy with patients!
Jan 17, 2025
The staff was fantastic. I'm very happy with the help provided in caring for my wound. Thanks so much.
Jan 16, 2025
I think the wait time was only long cause they had to culture my pee.
Jan 16, 2025
All very professional and kind.
Jan 16, 2025
I got there around 1:30 in the afternoon and was called with small wait. Maybe 10 minutes. Very complete exam and I was very pleased
Jan 15, 2025
I've been to the clinic several times and have had consistently great service. I highly recommend it to others. Knowledgeable staff that is caring and explains the situation well. I truly appreciate them!
Jan 15, 2025
It was my best experience at a clinic in my whole life. Thanks far such wonderful service.
Jan 15, 2025
A helpful and positive experience
Jan 14, 2025
They were very courteous, professional, caring. A very, very good experience. I would definitely recommend them to anybody. Thank you.
Jan 14, 2025
very kind understanding and professionl
Jan 14, 2025
Registration staff could smile more and be personable. Little words and no emotion.
Jan 14, 2025
The entire experience was great from start to finish. I did not have to wait for too long to see the doctor and everyone was kind and welcoming. This is my first doctor visit in the United States. I hope it's the last, but if it isn't then I know where I'll go to.
Jan 13, 2025
My first time therevl and they are great staff and the Dr was so nice even though it's his job to provide I know he and the staff was sincere
Jan 13, 2025
No improvement needed on my experience. Staff was courteous and efficient. Nurse and Doctor both listened to concerns and treated accordingly.
Jan 12, 2025
All staff were fantastic with a sick kiddo and made him feel comfortable enough to participate!
Jan 12, 2025
Well done
Jan 11, 2025
He listened to what I was saying and when I asked questions he was plain, well he was succinct but he made sure I was understanding and then when I asked about the bone on my foot he showed me the x-ray and that was just like an extra step, a little bit of time, not that much but some and it just cleared some things up. Thank you.
Jan 11, 2025
Staff was friendly and pleasant. Provider quickly ordered prescription for me and I was able to pick it up soon after. Thank you.
Jan 11, 2025
Just keep up the great service.
Jan 8, 2025
Continue with the excellent service!!!!!
Jan 8, 2025
The staff was extremely professional and very helpful and very kind. My experience was very nice. Thank all of you very much
Jan 8, 2025
I was treated very kindly and trusted the staff who cared for me.
Jan 8, 2025
I felt so embarrassed that my pain tolerance is so low compared to others but I did not feel judged at all! And the help I got made going out in the terrible weather very much worth it!
Jan 8, 2025
Everyone was knowledgeable about Alpha Gal Syndrome. Not many health professionals have any idea what it is. Everyone at the Waynesville Urgent Care was so friendly, knowledgeable, caring and all around helpful good people.
Jan 4, 2025
The only gripe was the wait time. And there were so many people in the waiting room, there were people standing. You need a bigger area. Maybe think about a different place? Otherwise, it was a great experience.
Jan 4, 2025
It was very, very busy that day and when we got there, the waiting room was packed and there were three doctors on duty and they got them in and out very quickly and so our wait wasn't very good. So I was highly impressed and also with Dr. Kerr.
Jan 3, 2025
Helen, called me after the appointment to check on me and give me a little advice to feel better. I can't ask any better than that from her. She is a fine medical professional.
Jan 3, 2025
a little more cleanliness in patient exam rooms and bathrooms. Overall everyone was friendly and very helpful.
Jan 3, 2025
Made sure the crutches fit properly amd how to use them. Explained the features of the walking boot (air pump) and when to use it.
Jan 3, 2025
A child threw up in the waiting area. Receptionist gave them some paper towels, which they used, and then left them sitting on the floor. Not a pleasant fragrance for the waiting room. Automatic sliding door at the entrance was malfunctioning and the waiting room was chilly.
Jan 2, 2025
Very quick. Very little wait time.
Jan 1, 2025
Very friendly, very professional, wait time was less than a normal visit. We were greeted as soon as we walked in the door. Great service.
Jan 1, 2025
Quick service with prompt testing and explanation of my problem. Prescriptions sent to provider and ready for pickup when I arrived at store.
Jan 1, 2025
I had a wonderful experience at this doctor's office. I went to urgent care for a bad cough and just feeling bad. The care provider, she went the extra mile. Most of the time when I go to urgent care and I have a cough, they'll just give me antibiotics and steroids, loosen my chest and be done. She went the extra mile and got an x-ray which showed that I had the beginning of pneumonia and my lung was filling up with fluid. Thank God she did. She's amazing and the receptionists were great, the nurse was great, the facility is clean. The wait time was short. Good job, guys.
Jan 1, 2025
Just glad I have a place i can walk into, instead of trying to get in to family doctor, Dr listened asked questions, and in turn i did too. Every was kind and helpful, thank you!
Dec 31, 2024
Check in needs streamlined. Care provider needs help communicating with no medical patients . On a holiday eve they need to check ahead what pharmacies are open . The staff was nice they just need a more efficient system
Dec 31, 2024
Everyone was great!
Dec 30, 2024
No complaints, great staff
Dec 30, 2024
Had been fighting a sore throat and self medicating for 4 days. Was in a lot pain and knew Sunday night I needed help. Didn't wait more than 5 minutes in waiting room and probably the same in the treatment room waiting for the PA. Diagnosed and prescriptions sent right away. My place of choice when I'm sick.
Dec 30, 2024
Fantastic Doctor, very polite.
Dec 29, 2024
The staff and office weren't an issue. They were friendly and the office was clean. The wait time was a lot longer than expected. We were in the waiting room for an hour and a half before my daughter was called back to be seen by the doctor. All she had to do was a urine test. It was over 2 hours that we were there to leave a urine sample only to be called back the next day and told that she would have to come back and submit another urine sample because the first one had "too much urine." This was very frustrating to hear after having to sit and wait for 2 hours the day before only to have to return and do it all over again.
Dec 29, 2024
Excellent care facility and staff. Rolla is so fortunate to have this medical care.
Dec 29, 2024
Having only one doctor during flu season is unacceptable. The doctor and staff were wonderful under the stressful conditions.
Dec 29, 2024
the lady that unlocked the front door was beyond RUDE to us, they were short staffed which wasnt our fault. I was so sick with covid and strep! she was hateful and argumenative. girl at front desk was not friendly either.
Dec 29, 2024
I went there with so many concerns, and felt I wasn't being listen to. Ended up at the emergency room 4 hours later with influenza A and dehydrated.
Dec 29, 2024
The staff was very pleasant and respectful. They were understaffed as a provider had called off but they did not rush my visit
Dec 29, 2024
Listen to my reason for my visit and addressed the situation at hand.
Dec 29, 2024
I was able to get relief so I thank everyone involved
Dec 28, 2024
The lobby was packed so we waited in our vehicle which was nice because everyone was coughing in the lonby
Dec 27, 2024
Shot in the butt worked wonders. On day 8 (of 10) taking Zyrtec and Pepcid. The rash is still visible. Thought it would be gone by now.
Dec 27, 2024
Everybody was very polite and respectful. Great service. A lot of fun people there. Enjoyed being there, considering. And Aaron really knew his stuff. He was very knowledgeable. I started to ask him if he was taking new patients. I thought he was a doctor for a little bit. Very impressed. Thank you. Have a great day. Bye.
Dec 27, 2024
Everything was great!!
Dec 27, 2024
Nothing to change
Dec 26, 2024
Everyone was professional and courteous.
Dec 26, 2024
Everyone was kind and professional. My questions were all answered thoroughly. I would definitely recommend this facility to my family and friends. There was a two hour wait, but I understand that it's fly season and a lot of people needed care.
Dec 26, 2024
Was at clinic for total of 2 hours. Was informed by front desk it would be about 30 minute wait.
Dec 26, 2024
Brandon was personable and respectful. He took the time to explain things and discuss some casual conversation. I thought he was an excellent provider.
Dec 26, 2024
I felt very comfortable with the provider and that she was sympathetic to my situation.
Dec 24, 2024
Considering it was late on Christmas Eve and I'm sure they all wanted to be home with their families, they still took time to listen and treat me like a person.
Dec 23, 2024
Fast..friendly staff. Pleasant experience..considering I was ill.
Dec 23, 2024
We had a problem with getting the prescription sent. The doctor said it was sent and he told us he verified that it was sent, but when we got to the pharmacy, it was not there. And it did not, the prescription did not arrive until the next day. This is the second time that this has happened. So I don't know what's going on with the prescriptions, but they don't always get there in a timely manner.
Dec 23, 2024
The nurse practioner I saw was thorough, curious, and knowledgeable.
Dec 23, 2024
All was great. Helen is the best
Dec 23, 2024
Once in the back was smooth and efficient. The amount of time waiting seemed excessive to me. Also some folks that checked in after me went back before me .
Dec 23, 2024
Dr. Very informative Thank you
Dec 22, 2024
Wait time was pretty long waiting room was full
Dec 22, 2024
I was very pleased and I do appreciate this clinic. The wait time seemed long but there was a lot of sick patients being seen. So it was nothing that could have been prevented. Staff from receptionist to the nurse to the doctor could not have been more pleasant.
Dec 22, 2024
The doctor actually listen to what we said, made me feel like a person not a number
Dec 22, 2024
Everyone was professional, polite and took care of me as if i was family. Thanks to all who cared for me.
Dec 22, 2024
Provided a visit summary and future follow up schedule with The Dr. considering the pain I was in , staff welcomed my family inclusion in absorbing information.
Dec 21, 2024
Faster service
Dec 21, 2024
Awesome service!!! Wouldn't change a thing. The front desk lady, the nurse, and the doctor were great!!
Dec 20, 2024
The doctors assistant was wonderful, Brandon. He listened. He gave me feedback. It was at Siff. He knew me my whole life.
Dec 20, 2024
This was quick and I received excellent care. The provider treated me and gave me next steps if needed. Our community is lucky to have this clinic.
Dec 17, 2024
Very friendly, very caring, very efficient.
Dec 16, 2024
I was treated so well by the doctor. He immediately recognized that I had had an ulcer in the past and modified the medication for to do something that would work but be gentler on my stomach. He called it over to Walmart and got me out of there quickly so I could start on the antibiotic immediately. He was absolutely wonderful. I couldn't have asked for better care.
Dec 16, 2024
My entire experience was so pleasant. I would recommend this clinic to anyone! Everyone was so nice, thoughtful and knowledgeable and took time to explain and listen to my concerns.
Dec 16, 2024
Helen is so nice! I felt so cared for!!
Dec 16, 2024
They were very busy that day and everything. Seemed to work out fine as for the waiting. Couldn't expect any better service when so many were sick with colds. I believe they did their jobs as best as they could, no complaints from me.
Dec 15, 2024
My daughter is alive again, healthy, optimistic, and back to herself. Everyone went out of their way to help her above and beyond anything expected or imagined .
Dec 13, 2024
Listened well. Explained fully, after visit take home was a plus.