1000 GW Lane Street
Suite 150
Waynesville, MO 65583
Office: (573) 842-4116
Fax: (573) 202-2414
If you experience severe chest pain or signs of a stroke or feel you have a life-threatening emergency, call 911 or visit your nearest emergency department.
Visit Phelps Health Walk-In Clinic — Waynesville for the following conditions:
- Allergies
- Bug bites and stings
- Coughing
- Diarrhea
- Ear infections
- Flu-like symptoms
- Headaches
- Minor cuts and wounds
- Minor burns
- Nausea
- Sinus infections
- Sore throat or strep throat
- Splinter removal
- Sprains and strains
- Upper-respiratory infections
- Urinary tract or bladder infections
- Vomiting and more
The Walk-In Clinic also offers the following services:
- Medical imaging (X-rays)
- Physicals
- Pre-op and routine COVID-19 testing
- Rapid flu, strep and COVID-19 testing
- Return-to-work/school evaluations
- Travel medicine
Learn more about the Walk-In Clinics.
How did we do? Leave Phelps Health Walk-In Clinic — Waynesville a review.
Hours
Office Hours
Monday – Friday 8:00 AM - 8:00 PM
Saturday and Sunday 8:00 AM - 6:00 PM
The walk-in clinic is closed only on Thanksgiving and Christmas Day.
Ratings and Reviews
What our patients are saying (Verified reviews from real patients)
The nurse was very attentive, responsive, and communicated well demonstrating quick comprehension of the situation and relevant histories. These skills seemed to magnify the doctor's efficiency. She was exemplary as a medical care giver.
A very fast talking N/ P. I'm old and would have like more time with him. I do understand he has other patients
Provider carefully and respectfully listened to my problems instead of dismissing my concerns. I was very grateful for NP, Sandy and I am feeling much better. Thank you
It was very unclear as to where was the purple parking lot.Had to ask an outside security officer who gave me directions. With all the construction goin
The nurse practitioner was good. I have no complaints about that, but I did have to, I was in the room for almost an hour and a half before I saw anybody, and my entire visit took three hours total, which is unacceptable.
Great from start to finish. If we need an urgent care, we will go there.
The Dr explained things clearly.
Listen well and helped solve problem.
Had a 30 minute wait from when I was put in the exam room until the doctor came in
Everything was fine
I could not have been treated any better than i was. Everyone was amazing.
Well, I got there and got in plenty of time, but I had to wait a long, long time and I had an invalid at home and I was worried. So I think when we left there was only two people in the office and they were not people that had been there when I first went in. So I think they took everybody aside from me and got to us last. I was not pleased with that. Sorry.
Fine visit all good
Everything. Above and beyond with skill, expertise and compassion. Great moment for me to better understand and see how I can do my job under this medical concern. Super appreciative of the care.
I forgot my hearing aids at home and everyone was kind to speak louder so I could hear what they were saying. I appreciated that!
How you could have improved the experience is have someone tell me when I came in with an earache and a sore throat that, oh, you're not sick. It's just a viral thing. It'll run its course. Not something I wasted, wanted to waste $25 in an hour's wait for. So there you have it.
The doctor took the time to explain the treatment he recommended and it's working well.
They listen to me and let me explain exactly how I've been feeling for a week and that nothing had helped me and because I don't have a spleen my old doctor used to give me a anabiotic shot to help get things kick started so they obliged me and gave me the shot and the anabiotic and a steroid and I feel 100% better than I did I appreciate the way they listen to me.
The nurse would have been better to be polite, document the reason I gave as to why I came in and NOT WHAT SHE WANTES OR THOUGHT I was coming in. The doctor didn't listen when I tried correcting the nurse's incorrect documentation. The provider didn't give me a chance to explain all my symptoms. I have a sinus infection, not a viral cold. In the 24 hours since seeing the provider, I am so much worse. The provider should not be practicing. The nurse should not be rooming patients. The front desk staff should not brush off a patient.
No need to change anything. Great professional staff.
The nurses were amazing, attentive. knowledgable and helpful.
Yes, everyone did well. Everyone was very courteous. Everything went just really, really well. That's what I can tell you. Thank you.
Everyone was polite and courteous and respectful
You all listened to me.
They were fast. The entire process was 25 minutes.
After being turned away by Mercy, I came to Phelps in Waynesville for the first time. They were super understanding and polite and treated me with respect and urgency. I will continue to come here instead of Mercy and appreciate all the staff that I had interacted with that night.
The staff greeted me. They were all very professional and courteous. They got us in quickly and they knew what was going on with me from the very start and they explained things in ways that I could understand it. I was very, very happy with everything that was done. Keep up the great work.
As a suggestion , when the waiting area is full, the front desk personnel should ask their questions about person info quietly. My identity has been stolen numerous times and I like to be proactive about how my info is overheard , especially when people are standing immediately next to you. There's too many ways people can record or write down everything because there is no privacy in that particular waiting area. Your staff were friendly and competent but I will avoid that clinic for that reason in the future
I didn't like the wait time to get checked in.
I feel that the visit was very personable. I felt completely comfortable with the front desk staff and with the physician. She honed in on my issues and discussed my diagnoses with a plan for me to move forward. I was very satisfied with the outcome.
Provider kept talking over me, trying to explain why my experience/ story didn't matter. Felt like they just didn't believe me for a sensitive topic like urology.
Based on my respective appointment, I was very pleased with my visit overall.
Everyone was very professional and treament was very effective ... my thanks & appreciation to everyone
All good
Dr. Lamberth was very attentive and explained want my symptoms where doing and what her treatment would try to prevent. She eased my stress levels about it and I'm feeling better about going forward.
Keep going.
Cody Sells is always very kind and thorough
There were really no answers given, did a urine test, it came back clean and that was it. Was told to go to the ER
Very positive experience.
My wait time was short. I was in and out in about 20 minutes. Staff were attentive and friendly.
I was very pleased with the communication from everybody and being able to feel like they were actually listening and caring about, especially when they took my blood pressure over again just to check it and make sure things were going right. But I love Jennie. Jennie was wonderful. The practitioner was great. She was just what I needed at the time. She gave me a great deal of confidence in what she was doing and what she was saying and how she was treating me and I appreciate it tremendously. And I would go to her as my primary if I knew where she did any kind of a practice. So if anybody wants to get back with me about that, that would be great.
Staff was great and provider was amazing
It was an excellent experience!
Everybody was very nice and very knowledgeable and took care of me very well. Thank you.
Front desk, Nurse and the provider that taking care of me are very nice. Thanks,
Everyone was very respectful and loving. They treated me like part of their team not just a patient, and that made me feel good and for them to explain to me what they were going to do and what I needed to do.Thank you for having such wonderful staff
Yeah, everything was fine. I was delayed a little bit, so it wasn't their fault. Otherwise, everything was fine.
The staff at the urology clinic and the operating room were extremely courteous and professional. I felt myself in great hands. It's been a week and my health is a lot better. Thank you all very much.
Everyone was nice and was treated with respect, thank you
I appreciate Dr. Salli she listened well and talk to me about my concerns
Fast check-in, no to little wait, in and out in 15 minutes.
Ceiling in waiting room was filthy. The wait was unbearable. Was not helped in any way.
The doctor called in a prescription that isn't covered by my insurance and would never respond to correct it. So it was a total waste of a visit.
Awesome thank you
Diagnost
Polite staff was efficient. Exam was thorough before diagnosis. Prescription was promptly submitted to a local pharmacy. Overall experience was positive.
Everything was great.
It was all good.
Really the only downside was the wait time but it is what it is
The wait time was not long, but nobody was necessarily rude, but nobody was friendly either. So that's something you could improve.
Thank you for helping me get on my feet while I was traveling through for a funeral and trying to visit family. Without your help I would have been too sick to see everyone. A HUGE THANK YOU! Great Team
I was treated very good.
Short wait. Nurse and Nurse Practitioner were very nice, listened to my concerns.
We discussed what procedure to go with. I decided and I am healing nicely
Everyone was very friendly & professional instilling complete confidence & comfort.
Everything from check in, to being brought back to my room, the nurse was very kind and she was very courteous, the care I recieved from the nurse and the physician was excellent. Hands down the best clinic and staff in my eyes. Thank you ?
Continue with great service
They were very nice. Listened. It's pleasant. Keep up the good work.
Everything was great
I feel like my daughter could have been tested the first time for a strep throat instead of waiting until I brought her back the second time to be tested. So I had to pay the co-pay twice to have her tested one time. So I think offering tests more readily the first time people visit is a better practice than making them come back and have to pay again.
Very caring and professional staff. Was seen in a timely manner with excellent care,
The doctor was very professional, and he did come in a timely manner. As my son's oxygen was dropping rapidly, the nurse did terrible. She was very unprofessional. She didn't explain anything to us. When she saw the oxygen dropping, all she did was turn around and open the door and scream for the doctor. This left me and his grandmother in complete shock, and we were confused and super worried, and we had no answers. And after that, it just turned into a crap show where It was just chaotic and nobody was talking and nobody was saying anything until the ambulance showed up.
Impromptu visit off the interstate to have Blood Pressure checked because I felt it was going to be high which was. Nurses and Dr. Kerr did everything they could for me running EKG and checking my BP again. They did a great job.
First time at that location, definitely if have to will return thank you all so much ?
We had a great experience at the Phelps Watkins Clinic in Rolla. All the staff there, including the doctor, was friendly, listened to us, was able to diagnose the problem, answer our questions. Overall, it was a great experience and I would recommend it. Thank you.
I did not have to wait long to see the provider and she was able to give me the results of the urine test pretty quickly. She called in a prescription to CVS, so I was able to get started on my medication before my condition worsened. I want to tell you that I am very thankful that PH opened the walk-in clinic. I am prone to UTI's and the clinic has enabled me to get treatment so much faster than before.
I will be back I prefer your office better then the others
It was too much expensive.
Efficient, knowledgeable, explained my test results and all will be well in a week or so.
Can't think of anyway I could have been treated better. All were informed ,knowledgeable about my problem, and the treatment has done wonders. Very happy with Cody SELLSsinserity
Very courteous and kind. Willingness to help and their promptness made the experience enjoyable.
Everyone was great. Got me in and out quickly without compromising care. I haven't, however, received a followup call about my culture results and whether or not my antibiotics need to change.
Excellent doctor very personable very knowledgeable
It's very professional. I will go back if I need to be. Thank you very much.
Cody always explains everything in language that a normal person can understand. The nurse was very sweet and caring. Thank you guys.
I was very pleased with the treatment I received and the staff was great!
Seen quickly, everyone friendly
Everyone was very friendly!
I was taken great care of. However the staff didn't open the front door until 8:10 and there were several people standing out front waiting; most of whom were I'll.
All the staff at this facility worked very nicely to get me in and seen by the doctor and the provider.
They always nice to me
Aaron listened to all of my concerns and worked with me for a treatment plan that relieved my anxiety and made me comfortable to go home. He also called me the next day to follow-up on my xray results and asked about my recovery since my visit. I am so happy and impressed with my experience this visit.
Everyone was very nice??
The doctor wanted me to seek treatment for an issue I do not have and did not communicate what he was treating me for.
The only issue was the wait time as there was only one PSR at the time I was there. It was 30 minutes before I checked in, 30 more minutes to see provider.
Everyone was very professional.
Totally appreciated the time both nurse and nurse practioner (or PA?) took to listen carefully to symptoms and totally seemed sympathetic to my not feeling great. Totally did a great job explaining the treatment and why she was giving me what she was giving me! I knew why, I knew when I'd be taking them, I knew what to expect, ....just so very thorough!
Everything is excellent. Front desk is excellent. Nurses is excellent. Doctor is excellent. Environment is clean. I really don't have no negative feedback about the clinic. The clinic is amazing. It wasn't like, it wasn't judgmental about my race, because I'm Black African American, along with my kids. and you got treated like you were family. You got advice based off, you know, someone who cared and who wanted to do the best for them. And I would definitely, if I have anywhere to go, if I need any type of medical assistance or whatever, I would definitely come back to you guys. It was an amazing experience and I wouldn't, I wouldn't.
Ms. Sandy NP was wonderful. Shared care and concern. Provided recommendations and insight.
As a retired nurse the treatment provided was good,staff caring and professional. The facility that I saw was clean. Very happy with the care I got.
