1000 GW Lane Street
Suite 150
Waynesville, MO 65583
Office: (573) 842-4116
Fax: (573) 202-2414
If you experience severe chest pain or signs of a stroke or feel you have a life-threatening emergency, call 911 or visit your nearest emergency department.
Visit Phelps Health Walk-In Clinic — Waynesville for the following conditions:
- Allergies
- Bug bites and stings
- Coughing
- Diarrhea
- Ear infections
- Flu-like symptoms
- Headaches
- Minor cuts and wounds
- Minor burns
- Nausea
- Sinus infections
- Sore throat or strep throat
- Splinter removal
- Sprains and strains
- Upper-respiratory infections
- Urinary tract or bladder infections
- Vomiting and more
The Walk-In Clinic also offers the following services:
- Medical imaging (X-rays)
- Physicals
- Pre-op and routine COVID-19 testing
- Rapid flu, strep and COVID-19 testing
- Return-to-work/school evaluations
- Travel medicine
Learn more about the Walk-In Clinics.
How did we do? Leave Phelps Health Walk-In Clinic — Waynesville a review.
Hours
Office Hours
Monday – Friday 8:00 AM - 8:00 PM
Saturday and Sunday 8:00 AM - 6:00 PM
The walk-in clinic is closed only on Thanksgiving and Christmas Day.
Ratings and Reviews
What our patients are saying (Verified reviews from real patients)
Lisa Cunningham was so nice. She is very good . We need more like her.
I think that everything was basically good. I think like when I first got there though, the representatives could have paid attention a lot more because I had to repeat myself on a couple different things. When I said my head was kind of cloudy, I had to repeat that like four or five times. I'm not trying to be mean or anything, just being honest. Thank you guys for all you do.
Everyone was friendly and professional. They make a great team
The provider listened to everything that I needed assistance with health-wise. She accommodated everything that I needed. The staff was great, very awesome and professional.
Everyone was very friendly, knowledgeable and treated me with respect. Everything was explained well and waiting time was very short?
Kept me informed every step of the way. I like the myPhelps that answers my question but if I do have to call they are always so nice!
Provider was knowledgeable however I was very sick and he felt it was necessary to give me a 15 minute anatomy lesson rather than just doing the examination to determine course of treatment and send me on my way so I could go back to bed. I've heard from other patients that he does this a lot. I understand explaining things but in my opinion what he wanted to "teach" me had no bearing on my sickness or treatment.
My go to place! Everyone is always kind and caring.
Well you forgot we were in a pt room waiting for our discharge instructions and everyone left for the night and we got locked in for over an hour waiting for the police to come let us out so not a very good experience
I went to my primary care doctor the next day. The antibiotics that were ordered for me were exactly what I needed to take. (4 in total). The only concern my primary care had was that I had fallen in a river bed while kayaking and punctured my leg at the knee. It was a deep puncture. They said I should have had X-rays to see if anything was still in the wound or if I had injured any bone. Other than that, all the meds I filled at the pharmacy were exactly what they would have ordered. Cellulitis set in immediately but the antibiotics are knocking it quick.
Cody was a great provider. He listened to me very well. He's a very down-to-earth dude. I mean, he was very respectful. There ain't really much you guys can improve on. It's a great place and it's definitely my new walk-in clinic. So I appreciate your guys' help. Pretena Zone's helping very well. So thanks, guys. I appreciate it. Bye.
Everything was great ?
Very pleased and this clinic is a "Godsend" as it gets more difficult to get into your primary doctor.
From the entrance to the door to where you sit down to talk to the intake, receptionist ready very respectful, acknowledge and courtesy from the nurse that opens the door when they call you to go in in a timely manner up to the doctor that seen you very explained everything where I can understand what would be the part two or how long would it take for me to get better and if I didn't to please return so we can continue taking care of you. You guys have a nice area and everybody was very nice.
Everyone was great, and they put me at ease. In fact, it didn't really bother me at all getting the few required stitches. One of the best things is the staff's personalities. We even had a few laughs. Couldn't have asked for a better experience. I'm not an expert, but the stitching job on my finger that "Cody" did with the very fine thread - looks like excellent work.
You did everything well.
Excellent!
Very efficient and professional.
I was well taken care of. However I still have not received an answer about my culture.
Professionalism. Technical expertise. Common courtesy. 100% Excellence.
Cody listened to the description of my illness and prescribed the right med to solve my problem.
I've been dealing with chronic back pain from degenerative disc disease. Aaron referred me to a neurologist & the pain management center to further help fix / treat my condition. Whereas the primary dr I was seeing never suggested any help outside of pain medication. So it was very refreshing to get the second opinion and referrals that could re route me in a better direction for treatment.
Nice people. Lang wait in the back room but I understand it was busy.
Great service and care
Receptionist was sweet as pie & very helpful. Nurse & NP was great! Highly recommend you all to Others. Thank you so much!
Good service in a timely manner
Every time I go see Aaron Cohlmia he is so helpful and spends the time to listen to my needs and address what needs to be. I would highly recommend him.
I had a great visit with my new primary care team
Everyone treated me with respect
Saw me at the last minute. I appreciated that.
I just wanted to say that I thought the girls were so compassionate and took time with me. It was a different experience that I'd had before. But when Salli went out the door, she was going to get me some literature for another option for me because I didn't get the Botox did not work on me. I'd love to have this literature if they could send it to me.
I didn't see anything that I would have done differently.
Helpful and friendly
Hey, just an outstanding job. Very knowledgeable, the provider was. That's all I got to say.
Dr was rude, offered limited assistance and just shuffled me off to the next person
Everything was perfect!?
Cody Sells is a very efficient Nurse Practitioner. I have known Cody since he was a Paramedic at Texas County Memorial Hospital. He was very knowledgeable Medic then. I think that he will be a good addition to your Cardiac Department.
Waste of time and money. She said come back when I'm worse... I haven't been able to eat with how painful the swelling in the throat is. Then she laughed and said "drink tea with honey"
Everything went very well!
Everything was handled real well.
I absolutely love the Phelps walk-in clinic in Waynesville! It is my preferred place to go for a quick medical need! I would choose it 100 times over going somewhere else.
Listened to my concerns
I thought the staff was really sweet. Every person I spoke to seemed to have so much empathy and patience. The provider did a great job explaining what certain meds are for which is nice to know so you feel more comfortable using them. The nurse was also super helpful because she asked me if I needed a doctor's note for the day. Most places don't think to ask you that and it was thoughtful considering a lot of sick people would forget. I am most comfortable with your urgent care because everyone is so respectful and educational.
I had the best care with Cody than I've had from anyone lately.
Incompetent
She listened and talked to me like I was a person. She didn't make me feel stupid.
I really was in pain from a rib injury and everyone was helpful and professional
Yes, it was a very good experience. I just lost my husband. I'm having problems and they were there to listen to me and Sydney was great, really great.
Great job
Every area of my experience was excellent
docor was excellent
Well, she listened to what I had to say and she made an appointment with me for urology up in Rolla so that they could do an MRI to, or I don't know about MRI, scope anyway, so that they could get a really good look at what might be going on. And I appreciate that because I would like to know what's going on. The only thing that we might have done better, I would have liked to have known if I could stop taking those pills since they're not having very much effect. And I forgot to ask her and she didn't think to tell me. So at the moment I'm still taking them, but I don't know that I'm accomplishing anything by doing so. But other than that, it was fine. Everything was good. Thank you.
Ms. Lisa is always so Nice and Friendly. She has an Amazing Bed side manner. Even when I first met her. She was working outside at the tent in Rolla when covid first started. And she tested me and did Amazing then. I know she doesn't remember but I do. I've always wanted her to be my primary doctor but she works at urgent care so im assuming she cant. but anyway I would recommend anyone to her and this facility.
Everyone did a great job and was very helpful!
Everyone was polite and helpful. Salli is professional, kind and took time to explain what could be wrong and made a plan to improve my issue.
Everyone was extremely nice and friendly
Everyone I came in contact with, from the receptionist to the nurse, the Dr, the receptionist at imaging and the X-ray technician that took the X-rays. I can honestly say I was treated respectfully which is not always the case for elderly patients. But everyone I came in contact with were extremely kind, friendly, and respectful.
It could have been improved if the urine sample I gave them got sent out for culture so I wouldn't have to come back for a second time and do another urine test because I needed to know if I needed to have more antibiotics or not.
Give them an ultrasound machine so we don't have to go to the ER. The ER was terrible.
Just the waiting time
Very helpful and doesn't make you feel bad for being sick. Makes sure you leave with what you need for prescriptions so you don't have to come back if it gets worse
Though exam
Everything. Everything from the time I walked in the door until I was complete. No issues great provider and staff really nice and respectful. Truly a very good experience.
Everyone was friendly and professional, listened to my issues and provided great care.
everyone there was great got the treatment. Everyone there was very respectful and willing to listen to what I said. Thank you so very much
Everybody did great.
I was greeted promptly and the person checking me in was polite and friendly. I waited a short time before being called. The healthcare workers were friendly and professional. Dr. Kerr gave me adequate time and explained a lot about my concerns. I would highly recommend Dr. Kerr to anyone.
Everything was fine
Could not have been a better experience st the doctor. Extremely pleased.
Ms Lisa is professional, dedicated and personable. She listens well and asks appropriate questions. I'm so pleased with the care she gave me. The receptionist and the nurse were just as good. It's easy going to the Dr. when you have staff like those I encountered during my visit. The staff in X-ray were just as good. Big thank you to all of you.
All nurses and our doctor were so kind when my daughter needed stitches near her eyebrow, they encouraged her, talked with her about her interests and made her feel comfortable. We just recently moved to the area and I am so very impressed with Phelps Health Walk in-Rolla!
We got there and they was one man waiting already the lady at check in asked us to take a sit and told us she would check us in soon. We waited 25 minutes for this man's family to show up and all 4 of them then checked in before us despite that 3 of them weren't even at the location. After waiting 35 minutes to be even checked in we ended up waiting another hour before the doctor even saw us. This would have meant any pharmacy would be closed by the time she saw us and we left. I could have gone to the er and would have been seen beforehand. After that I had both the nurse and doctor tell us well a family came in before us that is not true. I have no problem waiting when people get there 1st however they weren't there! I am disappointed with my interactions with the staff and will think twice before coming back.
Had sinus infection didn't get medication had to get another provider 2 days later to give me medication
Yes, I brought my daughter in because she was feeling under the weather and she tested positive for strep throat and we had to leave at that time to go get her pharmacy, to go get her prescriptions filled from the pharmacy before it closed and the doctor recommended that I also get a strep test because I was showing signs and I left and took her to family to be taken care of and drove back to Rolla because the doctor told me it was open until 8 and the door says it's open until 8 and I got there at 7:30 and there was no one around and the sign said closed. So I was extremely disappointed that it was not made clear that while the office is open until 8, you cannot come there until 8. I feel like the hour should be adjusted for a walk-in time, not for a walk-out time.
Everything went just as I could've expected it to.
It was great. First time there and they showed where to go.
Everyone was courteous,the doctor listened and explained everything
Wait time was short for the waiting room and provider. I was exceptionally pleased as how busy it was!
Everything about this experience was top notch. A sincere thank you to all.
The doctor came in and I immediately felt judged as a mother. He barely looked at my child at all and gave us everything in the kitchen sink as medicine. Later that day I called my pediatrician and she told me to stop using two of the five medications he prescribed as they were unneeded and unnecessary. I feel as if he was too rushed and unbothered to take my child's medical needs into consideration. He needs to slow down and actually examine my child instead of giving out a bunch of medication and hoping we don't come back.
Thank you for the positive energy and sense of humor! Excellent work. Thanks again.
Check- in was fast, and the Dr saw me even though it was close to closing time.
Service was great. Everyone was nice a major feel relaxed.. The provider was very helpful and explained things very well.. My questions were answered very well. Wait time was very short..
Provider was great and thorough
The physician's evaluation seemed a bit rushed but I understand that this service has many clients/patients to evaluate/diagnose (as evidenced by the large number of people in the waiting room); the elapsed time from the sign-in/paperwork completion comprised almost an hour-and-a-half before I was ushered into the exam room; the attending physician referred me to a podiatrist (for a toenail fungus infection) in Rolla and l have a scheduled appointment in just over 2 weeks with that clinic; otherwise l am relieved to receive the necessary diagnosis and prescribed prescription remedies.
Jennie was first class. She listened carefully, explained everything,and showed genuine concern.
Sidney Fryer is an absolute amazing doctor. She has done everything possible to get down to the bottom of things. I would recommend her to absolutely anybody in my circle. She has worked very hard. She's very sweet. She is one of the sweetest people I've ever met, especially in the care, in the workplace, in the care workplace. I don't think I've ever had such good care from a provider. So thank you very much and thank you, Sydney, for everything that you've done for me. I appreciate you.
Got me in, im so thankful. Good exam & treatment.
The nurse was excellent. Dr. Kerr was kind, explained everything, and gave me confidence in his care.
Was treated very well, listened to and respected.
The rise took the history and tested us. Then the doctor came in and told us the results. He didn't ask us any questions but told us what to do in a clear way
I have no complaints regarding my time at the clinic. Everyone was respectful and friendly. The Docs knowledge of my problem was very helpful.
Always nice people. Thorough
Given steroid shot & allergy medication promptly & pharmacy had my prescriptions ready I. Less than 10 min. Very pleased w service & care given.
The doctor accompanied me after he saw me.
I think you did everything very well.
No need to improve, I was treated kind and was taken care of
Everyone was most helpful. An excellent facility.
Excellent care in a wonderful nurturing environment. I wouldn't change a thing.
The visit was pleasant,quick and efficient.
