1000 GW Lane Street
Suite 150
Waynesville, MO 65583
Office: (573) 842-4116
Fax: (573) 202-2414
If you experience severe chest pain or signs of a stroke or feel you have a life-threatening emergency, call 911 or visit your nearest emergency department.
Visit Phelps Health Walk-In Clinic — Waynesville for the following conditions:
- Allergies
- Bug bites and stings
- Coughing
- Diarrhea
- Ear infections
- Flu-like symptoms
- Headaches
- Minor cuts and wounds
- Minor burns
- Nausea
- Sinus infections
- Sore throat or strep throat
- Splinter removal
- Sprains and strains
- Upper-respiratory infections
- Urinary tract or bladder infections
- Vomiting and more
The Walk-In Clinic also offers the following services:
- Medical imaging (X-rays)
- Physicals
- Pre-op and routine COVID-19 testing
- Rapid flu, strep and COVID-19 testing
- Return-to-work/school evaluations
- Travel medicine
Learn more about the Walk-In Clinics.
How did we do? Leave Phelps Health Walk-In Clinic — Waynesville a review.
Hours
Office Hours
Monday – Friday 8:00 AM - 8:00 PM
Saturday and Sunday 8:00 AM - 6:00 PM
The walk-in clinic is closed only on Thanksgiving and Christmas Day.
Ratings and Reviews
What our patients are saying (Verified reviews from real patients)
The staff and NP were amazing. The issue of unclean were the kids in the waiting room, CLEARLY sick, coughing and hacking and touching everything (albeit the parents SHOULD have done something but didn't) should have to wear masks. NO I'm not an everyday mask endorser, quite the opposite, but I was uncomfortable being in the waiting area. I love this staff, the assistants, NPs, and doctors. Thank you for the quality and kindness!
Yes, the provider was awesome. The nurses were awesome. The front staff was awesome. I understand that it's cold and flu season and the wait was a little long with three hours, but I understand seeing how most of the majority of the people were there were kids and people with pops and stuff. Other than that, the place was very clean and I appreciate that always. Thank you.
Aside from the 45 minute wait in the waiting room and the hr wait in the exam room. Provider was very knowledgeable and thorough in her assessment and explained things very well.
The whole visit went smoothly. The wait time was short and the service was good.
Everyone was very kind and understanding and the wait time was super fast. I will definitely be recommending this clinic to everyone!
Sydney was wonderful & took the time to listen to me and so caring!!! The staff was amazing!!!
You guys were super speedy with getting me in, helpful, kind, and very easy to work with. Gave me a quick treatment and helped me feel better quickly!
Sallie, and her nurse, listened to my concerns and created a diagnostic and care plan. I am glad I have Sallie as part of my health and wellness team.
The rn was really a good provider and would much see her again
Spent 2 hours waiting to be told my son's ear would be fine. His eardrum ruptured the next night. Thanks a lot to a useless provider that could have helped before it got worse. Extremely irritated with your provider who obviously doesn't know what he is doing and shouldn't hold a medical license!
EVERYTHING WAS GREAT HAD A LOT OF PEOPLE THERE BUT THEY DID FINE!!!
Everyone was very courteous and professional
Very friendly, professional and listened to my needs. Offered great medical advice.
Everyone out front was funneled.into individual waiting rooms, where we waited for over 1 hr. Our son-in-law came in also, ten minutes behind us. He had to wait over an hr also.
Everyone like they care and wand wanted to help me and for me to get better
I think that the entire process was more than wonderful, I am not sure that I could ask for a better care provider.
Salli went above and beyond for me and my care. I'm very happy !
Had a great experience!
I feel like every time at the walk in, they just throw diagnosis' at the wall and hope it sticks.
Sandy Marshall is a provider that I trust. Thank you for being such a great provider for our community!
Timely banner listened intently, followed through with explanations
Very courteous staff. They had an emergency which out them behind, however, what I found confident in the doctor stayed with that patient until they were transported out which told me she is a great doctor.
Even though it was packed and wait times were long, the doctor was focused and listened carefully-it felt like I had her full attention and did not feel rushed.
Outstanding visit!! Thank You
Everyone was very kind and helpful to me. I would go back even if I wasn't sick
I was in walking and it doesn't open to 8:00 and I was there at 7:30 that's the only thing
I need help to get mychart
I was called into the exam room early to have my stitches removed so I would not be further exposed to several sick people and children in the waiting room. I really appreciated that.
Staff was very compasionate and understanding.
Everyone was friendly and professional
It was a great experience.
I tried going in the night before at 5:42pm and was told they are closed when sign on your door says 6 nobody in waiting room I pretty upset they could have got me in and out. Next day I was in line at 7:50 didn't get into room till 9:22 then waited in room almost 15-20 minutes. I had be at work at 10 so it was frustrating how long it took.
Everyone was professional and polite. They listened well to me.
The provider Sally did not even know why I was there. My PCP called her and set up my appointment in person. The ct scan was provided in advance showing a Mass on my kidney's and cysts on my liver. I had to let her know when she was ready to dismiss me after a urine specimen. I was surprised and had to tell her myself.
It was a quick visit that had my child feeling better.
Have another provider to get more patients in and out
Great place Everytime I go
The Provider listed to my currents and schedule services to help me with my currents.
Sydney absolutely goes above and beyond for her patients. I am so thankful that she was able to see me for a same day appointment. She always remember things about you that makes you know she cares about her patients. She is personable and explains things so thoroughly. Sydney listens and tailors every experience to the patient. She is an amazing provider.
Put me at ease and answered my concerns.
No issues
I was very pleased with everything about my visit. My questions were answered and everything was explained well.
Everyone was so nice. It was so clean.
Everyone was in a positive up beat mood. I was the first patient to be seen, everything was done efficiently and expediently. The nurse was polite and did here job quickly and efficiently. Cody was outstanding, he explained the results of my COVID swab. He examined me, ear, throat, lungs then explained the meds he was prescribing and why! My overall experince was outstanding.
Great staff all around good experience overall.
I was treated with respect during my entire visit.
Answered my question, treated me with respect and asked about treatment that I had not thought about
Cody was very personable The nurse was really nice They both listen to our physical complaints and made the best attempt that they thought possible to treat us
Service was good and friendly. Treatment seemed unusual to past treatment for similar symptoms and not as effective.
Everything went well . I liked all the staff who I saw in my visit to the office
Did all test necessary to find out what the problem was and then explain to me what had happened
Really nothing. It was an overall good experience.
Everyone was amazing. I am so thankful for the care I received.
Stitched my wound with care and also quickly.
I came in with chest pressure. She immediately took me in and took care of me
The reason for my visit was listened to and the test I felt I needed was administered. The results were prompt and were explained to be completely. Additional information on things I could do at home to aid in recovery were provided on and easy to understand sheet. Really enjoyed the care provider and the nurse and receptionist. Thank you all so very much.
The nurse was very attentive, responsive, and communicated well demonstrating quick comprehension of the situation and relevant histories. These skills seemed to magnify the doctor's efficiency. She was exemplary as a medical care giver.
A very fast talking N/ P. I'm old and would have like more time with him. I do understand he has other patients
Provider carefully and respectfully listened to my problems instead of dismissing my concerns. I was very grateful for NP, Sandy and I am feeling much better. Thank you
It was very unclear as to where was the purple parking lot.Had to ask an outside security officer who gave me directions. With all the construction goin
The nurse practitioner was good. I have no complaints about that, but I did have to, I was in the room for almost an hour and a half before I saw anybody, and my entire visit took three hours total, which is unacceptable.
Great from start to finish. If we need an urgent care, we will go there.
The Dr explained things clearly.
Listen well and helped solve problem.
Had a 30 minute wait from when I was put in the exam room until the doctor came in
Everything was fine
I could not have been treated any better than i was. Everyone was amazing.
Well, I got there and got in plenty of time, but I had to wait a long, long time and I had an invalid at home and I was worried. So I think when we left there was only two people in the office and they were not people that had been there when I first went in. So I think they took everybody aside from me and got to us last. I was not pleased with that. Sorry.
Fine visit all good
Everything. Above and beyond with skill, expertise and compassion. Great moment for me to better understand and see how I can do my job under this medical concern. Super appreciative of the care.
I forgot my hearing aids at home and everyone was kind to speak louder so I could hear what they were saying. I appreciated that!
How you could have improved the experience is have someone tell me when I came in with an earache and a sore throat that, oh, you're not sick. It's just a viral thing. It'll run its course. Not something I wasted, wanted to waste $25 in an hour's wait for. So there you have it.
The doctor took the time to explain the treatment he recommended and it's working well.
They listen to me and let me explain exactly how I've been feeling for a week and that nothing had helped me and because I don't have a spleen my old doctor used to give me a anabiotic shot to help get things kick started so they obliged me and gave me the shot and the anabiotic and a steroid and I feel 100% better than I did I appreciate the way they listen to me.
The nurse would have been better to be polite, document the reason I gave as to why I came in and NOT WHAT SHE WANTES OR THOUGHT I was coming in. The doctor didn't listen when I tried correcting the nurse's incorrect documentation. The provider didn't give me a chance to explain all my symptoms. I have a sinus infection, not a viral cold. In the 24 hours since seeing the provider, I am so much worse. The provider should not be practicing. The nurse should not be rooming patients. The front desk staff should not brush off a patient.
No need to change anything. Great professional staff.
The nurses were amazing, attentive. knowledgable and helpful.
Yes, everyone did well. Everyone was very courteous. Everything went just really, really well. That's what I can tell you. Thank you.
Everyone was polite and courteous and respectful
You all listened to me.
They were fast. The entire process was 25 minutes.
After being turned away by Mercy, I came to Phelps in Waynesville for the first time. They were super understanding and polite and treated me with respect and urgency. I will continue to come here instead of Mercy and appreciate all the staff that I had interacted with that night.
The staff greeted me. They were all very professional and courteous. They got us in quickly and they knew what was going on with me from the very start and they explained things in ways that I could understand it. I was very, very happy with everything that was done. Keep up the great work.
As a suggestion , when the waiting area is full, the front desk personnel should ask their questions about person info quietly. My identity has been stolen numerous times and I like to be proactive about how my info is overheard , especially when people are standing immediately next to you. There's too many ways people can record or write down everything because there is no privacy in that particular waiting area. Your staff were friendly and competent but I will avoid that clinic for that reason in the future
I didn't like the wait time to get checked in.
I feel that the visit was very personable. I felt completely comfortable with the front desk staff and with the physician. She honed in on my issues and discussed my diagnoses with a plan for me to move forward. I was very satisfied with the outcome.
Provider kept talking over me, trying to explain why my experience/ story didn't matter. Felt like they just didn't believe me for a sensitive topic like urology.
Based on my respective appointment, I was very pleased with my visit overall.
Everyone was very professional and treament was very effective ... my thanks & appreciation to everyone
All good
Dr. Lamberth was very attentive and explained want my symptoms where doing and what her treatment would try to prevent. She eased my stress levels about it and I'm feeling better about going forward.
Keep going.
Cody Sells is always very kind and thorough
There were really no answers given, did a urine test, it came back clean and that was it. Was told to go to the ER
Very positive experience.
My wait time was short. I was in and out in about 20 minutes. Staff were attentive and friendly.
I was very pleased with the communication from everybody and being able to feel like they were actually listening and caring about, especially when they took my blood pressure over again just to check it and make sure things were going right. But I love Jennie. Jennie was wonderful. The practitioner was great. She was just what I needed at the time. She gave me a great deal of confidence in what she was doing and what she was saying and how she was treating me and I appreciate it tremendously. And I would go to her as my primary if I knew where she did any kind of a practice. So if anybody wants to get back with me about that, that would be great.
Staff was great and provider was amazing
It was an excellent experience!
Everybody was very nice and very knowledgeable and took care of me very well. Thank you.
