1000 GW Lane Street
Suite 150
Waynesville, MO 65583
Office: (573) 842-4116
Fax: (573) 202-2414
If you experience severe chest pain or signs of a stroke or feel you have a life-threatening emergency, call 911 or visit your nearest emergency department.
Visit Phelps Health Walk-In Clinic — Waynesville for the following conditions:
- Allergies
- Bug bites and stings
- Coughing
- Diarrhea
- Ear infections
- Flu-like symptoms
- Headaches
- Minor cuts and wounds
- Minor burns
- Nausea
- Sinus infections
- Sore throat or strep throat
- Splinter removal
- Sprains and strains
- Upper-respiratory infections
- Urinary tract or bladder infections
- Vomiting and more
The Walk-In Clinic also offers the following services:
- Medical imaging (X-rays)
- Physicals
- Pre-op and routine COVID-19 testing
- Rapid flu, strep and COVID-19 testing
- Return-to-work/school evaluations
- Travel medicine
Learn more about the Walk-In Clinics.
How did we do? Leave Phelps Health Walk-In Clinic — Waynesville a review.
Hours
Office Hours
Monday – Friday 8:00 AM - 8:00 PM
Saturday and Sunday 8:00 AM - 6:00 PM
The walk-in clinic is closed only on Thanksgiving and Christmas Day.
Ratings and Reviews
What our patients are saying (Verified reviews from real patients)
Ms. Lisa is always so Nice and Friendly. She has an Amazing Bed side manner. Even when I first met her. She was working outside at the tent in Rolla when covid first started. And she tested me and did Amazing then. I know she doesn't remember but I do. I've always wanted her to be my primary doctor but she works at urgent care so im assuming she cant. but anyway I would recommend anyone to her and this facility.
Everyone did a great job and was very helpful!
Everyone was polite and helpful. Salli is professional, kind and took time to explain what could be wrong and made a plan to improve my issue.
Everyone was extremely nice and friendly
Everyone I came in contact with, from the receptionist to the nurse, the Dr, the receptionist at imaging and the X-ray technician that took the X-rays. I can honestly say I was treated respectfully which is not always the case for elderly patients. But everyone I came in contact with were extremely kind, friendly, and respectful.
It could have been improved if the urine sample I gave them got sent out for culture so I wouldn't have to come back for a second time and do another urine test because I needed to know if I needed to have more antibiotics or not.
Give them an ultrasound machine so we don't have to go to the ER. The ER was terrible.
Just the waiting time
Very helpful and doesn't make you feel bad for being sick. Makes sure you leave with what you need for prescriptions so you don't have to come back if it gets worse
Though exam
Everything. Everything from the time I walked in the door until I was complete. No issues great provider and staff really nice and respectful. Truly a very good experience.
Everyone was friendly and professional, listened to my issues and provided great care.
everyone there was great got the treatment. Everyone there was very respectful and willing to listen to what I said. Thank you so very much
Everybody did great.
I was greeted promptly and the person checking me in was polite and friendly. I waited a short time before being called. The healthcare workers were friendly and professional. Dr. Kerr gave me adequate time and explained a lot about my concerns. I would highly recommend Dr. Kerr to anyone.
Everything was fine
Could not have been a better experience st the doctor. Extremely pleased.
Ms Lisa is professional, dedicated and personable. She listens well and asks appropriate questions. I'm so pleased with the care she gave me. The receptionist and the nurse were just as good. It's easy going to the Dr. when you have staff like those I encountered during my visit. The staff in X-ray were just as good. Big thank you to all of you.
All nurses and our doctor were so kind when my daughter needed stitches near her eyebrow, they encouraged her, talked with her about her interests and made her feel comfortable. We just recently moved to the area and I am so very impressed with Phelps Health Walk in-Rolla!
We got there and they was one man waiting already the lady at check in asked us to take a sit and told us she would check us in soon. We waited 25 minutes for this man's family to show up and all 4 of them then checked in before us despite that 3 of them weren't even at the location. After waiting 35 minutes to be even checked in we ended up waiting another hour before the doctor even saw us. This would have meant any pharmacy would be closed by the time she saw us and we left. I could have gone to the er and would have been seen beforehand. After that I had both the nurse and doctor tell us well a family came in before us that is not true. I have no problem waiting when people get there 1st however they weren't there! I am disappointed with my interactions with the staff and will think twice before coming back.
Had sinus infection didn't get medication had to get another provider 2 days later to give me medication
Yes, I brought my daughter in because she was feeling under the weather and she tested positive for strep throat and we had to leave at that time to go get her pharmacy, to go get her prescriptions filled from the pharmacy before it closed and the doctor recommended that I also get a strep test because I was showing signs and I left and took her to family to be taken care of and drove back to Rolla because the doctor told me it was open until 8 and the door says it's open until 8 and I got there at 7:30 and there was no one around and the sign said closed. So I was extremely disappointed that it was not made clear that while the office is open until 8, you cannot come there until 8. I feel like the hour should be adjusted for a walk-in time, not for a walk-out time.
Everything went just as I could've expected it to.
It was great. First time there and they showed where to go.
Everyone was courteous,the doctor listened and explained everything
Wait time was short for the waiting room and provider. I was exceptionally pleased as how busy it was!
Everything about this experience was top notch. A sincere thank you to all.
The doctor came in and I immediately felt judged as a mother. He barely looked at my child at all and gave us everything in the kitchen sink as medicine. Later that day I called my pediatrician and she told me to stop using two of the five medications he prescribed as they were unneeded and unnecessary. I feel as if he was too rushed and unbothered to take my child's medical needs into consideration. He needs to slow down and actually examine my child instead of giving out a bunch of medication and hoping we don't come back.
Thank you for the positive energy and sense of humor! Excellent work. Thanks again.
Check- in was fast, and the Dr saw me even though it was close to closing time.
Service was great. Everyone was nice a major feel relaxed.. The provider was very helpful and explained things very well.. My questions were answered very well. Wait time was very short..
Provider was great and thorough
The physician's evaluation seemed a bit rushed but I understand that this service has many clients/patients to evaluate/diagnose (as evidenced by the large number of people in the waiting room); the elapsed time from the sign-in/paperwork completion comprised almost an hour-and-a-half before I was ushered into the exam room; the attending physician referred me to a podiatrist (for a toenail fungus infection) in Rolla and l have a scheduled appointment in just over 2 weeks with that clinic; otherwise l am relieved to receive the necessary diagnosis and prescribed prescription remedies.
Jennie was first class. She listened carefully, explained everything,and showed genuine concern.
Sidney Fryer is an absolute amazing doctor. She has done everything possible to get down to the bottom of things. I would recommend her to absolutely anybody in my circle. She has worked very hard. She's very sweet. She is one of the sweetest people I've ever met, especially in the care, in the workplace, in the care workplace. I don't think I've ever had such good care from a provider. So thank you very much and thank you, Sydney, for everything that you've done for me. I appreciate you.
Got me in, im so thankful. Good exam & treatment.
The nurse was excellent. Dr. Kerr was kind, explained everything, and gave me confidence in his care.
Was treated very well, listened to and respected.
The rise took the history and tested us. Then the doctor came in and told us the results. He didn't ask us any questions but told us what to do in a clear way
I have no complaints regarding my time at the clinic. Everyone was respectful and friendly. The Docs knowledge of my problem was very helpful.
Always nice people. Thorough
Given steroid shot & allergy medication promptly & pharmacy had my prescriptions ready I. Less than 10 min. Very pleased w service & care given.
The doctor accompanied me after he saw me.
I think you did everything very well.
No need to improve, I was treated kind and was taken care of
Everyone was most helpful. An excellent facility.
Excellent care in a wonderful nurturing environment. I wouldn't change a thing.
The visit was pleasant,quick and efficient.
Overall great experience! Thanks
Provider did not listen, was rude and downright dismissive.
All of my experiences with PH have been very good and this walk-in was the best yet. VERY nice, courteous, attentive personnel. One improvement could be the addition of a more prominent sign mounted on the front of the building indicating that the walk-in clinic entrance and best parking for it is around to the side.
Everyone was very professional and I have no complaints ?
Sydney was wonderful. She took the time to listen to my concerns and questions about my health. I didn't feel rushed at all.
Awesome
Listened and provided answers
Staff were wonderful. Office was very nice with exception to front door. It seemed a little "cold" looking. Making a window in it would make more inviting.
The Dr actually phoned the last clinic to consult with what antibiotic they needed for me to take.
They were efficient and caring and took care of me in a very respectful manner.
Everyone was very friendly and knowledgeable. I walked away satisfied with the care that was provided.
They did great, we had to follow up after a horrible ER visit (with Phelps health) where stitches fell out because the doctor was rushed. The urgent care doctor took her time and checked everything over.
It was just perfect! I was treated so well and reassured with that all was ok.
My wait time for the doctor was a little long but otherwise everything went very very well!
Kind, and very quick wait time.
They worked really well with my son. He did not have any complaints.
Evaluated and resolved my issue in the most timely fashion, keeping me aware of all procedures and performing them to the highest of standard. All while smiling and assuring me everything thing will be fine.
Every staff member I interacted with was very caring and explained everything to me in a way that I understood and didn't feel like there was something odd about my issue. Sally was such a wonderful person to see. She took the time to make me feel comfortable and confident about the decisions I made. I have already recommended her to a dear friend.
We loved our provider. Very compassionate while also being thorough and helpful. Thank you so much!
Everything was great!
Everyone was helpful and kind even though thy were super busy. I felt like the nurse and provider listened to me and gave me the best care.
So the entire experience was great from start to finish. The facility was clean. The staff was very cordial and helpful. The only thing I would recommend, actually it's not a recommendation, it's something to strive for, and that is to shorten the wait time. The wait time was mostly reasonable. I had to wait for about an hour, which is not terrible, but wait times are always something that can be worked on. But other than that, everything was great.
All the staff treat me as a valued customer and do it with a smile.
The staff always treats me with respect, understanding, and empathy for how I'm feeling and I'm truly grateful. Thanks so bet much. God bless
Everyone was very nice. The nurse practitioner Lisa Cunningham was super nice and empathetic. I came in because I had fallen and my back was hurting since then. I just wanted to have my back x-rayed to see if I had fractured it since I have osteoporosis. One reason why I like going there, they also get a radiologist to read the films before you leave. Excellent service.
Reasonable wait time considering it is walk in clinic. Used several times and always had good service
I got in on time and had a good experience
Overall a positive experience. Shorter wait and time then I expected
I was very happy with beginning to end.
The nurse and provider was kind and helpful.
I don't know. Cody came in there full of energy, pretty awesome, straight to the point, listened to what I had to say, gave feedback. He was on point, loved him. I wish he could be my primary care doctor.
SALLI was terrific!
Little wait time and great service.
This was my first time coming in there Beautiful Job Thank You ? All
All staff was attentive and polite but there seem to be scheduling issues being there was only 1 nurse and 1 doctor
The whole time at facility was right around 2hrs wish it were a little faster but I understand the patient volume and testing can have an effect on the wait time.
You did pretty good, just work on the wait times. Wait time was excessive.
Everyone was courteous and professional. Can't ask for better.
The staff and provider were great. The wait time was horrible. 2hrs for a room with a partially filled waiting room. And 1 hr for overall treatment. This visit was a very simple respiratory evaluation but the overall efficiency for turnaround time needs a significant evaluation for improvement.
Outstanding service
Provider was great, i felt confident in treatment recommendations.
Good visit.
He was extremely helpful. Made a referral to the care manager at the hospital to help me find a new doctor after my doctor passed away. He also wrote scripts for my meds.
No improvement needed.
I couldn't understand the nurse, but she was trying to explain things to me, how to get my medicine. She didn't know how to pronounce the medicine. And the doctor, our nurse practitioner, I didn't come there to go to school. I came there to get medical attention. That's it.
Got treated well and timely
Salli is the best give her a raise !!!
Short wait time. Courteous staff. Problem addressed
Nothing any better. My experience was excellent.
I felt Sydney Fryer listened and made me feel at ease.
Very good experience
Great service!
