Outstanding service by everyone.!!!!!!!
The health provider was friendly and knowledgeable. It was an enjoyable appointment.
I am a patient of Mercy Group
Appointment was on time as stated everyone treats you with respect and show care for the patient. I like that the doctor broke it down into terms I could understand.
On my way to the appointment I was held up by a traffic accident. The office staff was very understanding and worked with me to be able to still be seen that day. It was my first appointment with the provider. He was well prepared- having looked over my previous records and history. I appreciated he new my status and previous tests well before the appointment, rather than reviewing them during the appointment.
Great job keep up the good work
I was very comfortable with the provider. She listened to my health needs and was able to assist me them. I am very happy with the services rendered.
Everyone was smiling and had positive attitudes. Answered all my questions
Front desk was so helpful and patient. Katie Allen actual listened to my concerns and picked up on issues when I was talking to help in improving my health. I am so thankful I have Katie Allen as my primary care provider. I feel she really cares and I am in the best hands.
Dr Crawshaw made me feel cared about. Gave me 100% of his attention. Answered all questions and I never felt rushed. Will continue to recommend him to everyone for compassionate complete care. Thank you Phelps Health for employing such an awesome person.
Nathan and his nurse, I'm sorry I forgot her name, are awesome. They double and triple check everything and they talk to me about everything, explain everything and I really appreciate them both.
Dr. Kriete is friendly, knowledgeable and diagnosed me immediately. Phelps Health need more like him.
Candace, staff and nurses are always very courteous and accommodating. Great group.
I really liked and appreciated that my health care provider listened to all of my concerns and all of my thoughts about myself and my own health and took every bit of that into consideration and just fully listened to everything I had to say and didn't do the stereotypical interrupting or brushing off anything that you are saying about yourself. And I did appreciate that a lot.
Dr & nurse were kind & compassionate. Professional medical attention.
I had the absolute best labor & delivery experience! Everyone was so kind, continually checked in, answered all our questions, we never had to wait for anything or ask twice, all smiling happy nurses & just a great positive environment to be in for me & my baby!
I was a new patient and I was treated like I've been there for a long time. Everyone was extremely nice and made me feel welcomed. Thank you very much for the wonderful experience
He did not explain it, thanks to me. He just saw a little bit of my arm, not very much of it, right at the bottom of it. And I had opened my slouch up and buttoned it so that he could see it. And he said, yes, you know, that he would. And but he never even looked. I thought he was coming back in the room. He was only in there just a few minutes. And I mean, a few minutes, like five minutes. So no, I was not satisfied.
Everyone was very courteous, even from making the first appointment. It was our first time going there. Everyone was very helpful and very knowledgeable and it was made an experience that was nice to go to the doctors.
Very professional, yet easy to talk to.
Everyone was great... welcoming and professional Brittany was exceptional. I trusted her completely and felt that she was very professional.
Dr Youlo is an extremely kind, caring physician. Have complete trust and confidence in him. His staff are always very courteous and respectful.
No improvement needed. Provider is excellent and staff is wonderful.
The staff was nice. Courteous. Helped with my pain. Thank you
Everything was quick and professional
Every one was professional, kind and courteous. The best. Thank you.
Dr Abebe is an amazing person.
My visit was very very well explained and taken care of. Thank you.
Job well done, care and comfort provided.
I was made to feel comfortable by office people, Nurses and Dr. Soberano. I was comfortable with explanations to my questions and general conversations. I would recommend Dr. Soberano to my friends, relatives & extended business relationships. I can't think of anything to change!
I love all the providers at phelps waynevsille (rolla keep stealing them) we really love Mrs. Bayless.
Everyone was very kind and helpful. Treated me respect and I felt it was a great staff that works there.
I was able to get in quickly when the other provider was called to the hospital and the Miss Sara was amazing . I felt more than comfortable with her and even with all my last second questions she answered all of them without making me feel like I was being too much.
Staff were all very supportive, & assisted me when I could barely ambulate during two clinic visits.
Appointment worked out great
I've already recommended her to everyone and she's better than any ENT! And I seen 6!
Sara was amazing! My son always cries at doctors appointments. He adored Sara and our nurse! I am so thankful to have switched to this clinic!
They really seem to care about you, and want to help you.
For our first appointment at Phelps Health pediatrics, we had a wonderful visit. Every single person we came into contact with was wonderful, and we look forward to our future visits.
Gave me an appointment early because I had a ingrown toe nail
I don't think that there is nothing you can improve according to the service that I was provided. I love my caretakers at this facility. I have always been treated with kindness and respect and I thank You're doing a wonderful job. Keep up the great work
Dr Johnson is one of the best doctors that I have gone to. My husband are both his patients. We really like him.
I greatly appreciated the referral I was given! Unfortunately what was suggested was something I'd already tried in a way and I had a long list of things I'd tried. But I believe the referral may be the answer needed and I was happy to have that noticed!
Waited over an hour to see doctor , for him to be in & out in under 10 minutes. He came in thinking I had a broken arm, so I know he never even looked at my X-rays. Then asked me why I was there. After squeezing my bicep ordered steroids and left. Not impressed so far, will see doc for next appointment will see how it goes.
Got quick appt. Gave referals. Made pertinent suggestions for daily life. I was genuinely pleased with this appointment.
You really listened to me and did something for me. It had been about 4 to 8 weeks with no help Thank you
As always I appreciate the care given by everyone.
Happy with things the way they are.
Nice people,competent staff all was good.Carry on.
Your staff front office through doctor and his attendant were respectful and knowledgeable.
Everyone is always professional and caring.
Everyone I interacted with was friendly and professional.
As usual from the time you meet the staff everything was a 10. Easy to understand my concerns, and everything was explained that I could understand.
Every one was very nice to me and I didn't have to wait long . Dr Kriete was very kind and helpful. He made me feel like he cared about me my condition.
The provider was wonder and listened. I am excited to build a relationship with him
I Love this team at Phelps.
The staff were very courteous and was very polite and helpful, also very professional. Your ENT department is very friendly and helpful
All staff and doctor are so professional and pleasant to talk too. Nurse ensures that all my questions are answered that I understand. Nathan is the greatest off all !! I feel so confutable with having him as my provider!!
Sara is so kind and makes sure we're always involved in the plan of care and understand what's going on with our babe. Her rooming staff was also super sweet and gentle with our boy.
Everything! Courteous and professional from front desk to the Doctor. Made me feel comfortable and cared for. At this point I will only return here when necessary. Thank You (And they are going to cure my "Manopause"
EXCELLENT STAFF ALL AROUND!
Not make me get a colonostopy ?? Everything was great
Everyone was pleasant and courteous.
Dr Youlo Orthopedic Doctor did not listen to us. He referred my husband to a personal trainer instead of physical therapy like the VA wanted him to. We are not asking for knee surgery unless that is what my husband needs. We will not be back to see him.
Nurse and doctor were both so friendly and b helpful.
Dr listened to my and went above to make sure I got everything I needed.
Angie is so great with kids especially my teen. She listened well and encouraged her in her health and even her direction in a career. My girl left feeling more confident! I am very thankful for Angie.
Dr.Soberano and his team provides compassionate, attentive, and professional care to patients every day.
The most thorough visit ever. I was read from my head to feet from the inside out. Immediate action was taken for my ears. Professionalism, customer service and technical expertise were stellar.
Everyone we spoke to was kind and knowledgeable. However, I had to wait quite a while to have my neck stitches, which were itching a lot, removed. I understood the reason but another NP could have done it.
I feel like Dr. Bourne is well informed on my medical issues and speaks with me in what I call " plain language" to make sure that I understand the care she is suggesting.
Dr. Youlo was really Great. I felt at ease talking with him about the problem. He listen to everything I said and he explain the steps to treatment.
Nothing. The doctor was very professional and listened to all my concerns and ordered tests to get to the root of the problem.
Nurse was very kind,doctor Karen cares about her patients,you saw me when she was off came in ,I really appreciate her.nothing to improve in her area .
Everyone at Phelps is awesome no complaints from me only kudos to all
I feel that nurses and provider care about my health!
As always great experience
Dr Johnson stafeecand he himself are absolutely amazing I love coming here
No problems. Great service
Watkins is amazing. I love how she is with my son.
Everyone was very, polite respectful and answered my questions appropriately All of the Staff was very Friendly and Attentive
Dr. Kriete and staff were awesome. I felt totally at ease.
You were very courteous and knowledgeable. You answered all my concerns and explained everything you are going to do . You are being very thorough to find out the answers to my health problems. Everyone was very friendly and kind
Very friendly! Dr. Bourne listened and answered all of my questions! I can tell that she loves her job, and her patients! Overall fantastic experience
I appreciate doctor and staff caring for me
It was a pleasure to meet DR. Abebe. he introduced himself as soon as he walked in as well as his student shadow. He asked me about myself. We went over my previous test results. He explained everything that was going on with me and how we're going to take care of it now and in the future. I felt he was a very warm, welcoming, and a kind doctor with a fabulous personality. I was at immediate ease. I think we clicked. That's very important to me. I will continue to see him in the future. In that short amount of time, I immediately trusted him and love his confidence. Thank you
I would recommend the Dr. and staff to anyone. My suggestion to veterans administration is to keep Phelps Health as providers excellent service.
Nathan truly is a diamond. He is compassionate and caring. He not only treats me like a human but understands my personal needs. I have recommended Nathan to multiple friends and patients of my own- I have a very demanding schedule and Nathan has always been accommodating to time constraints and needs. The nurses are fantastic too! They likely don't get enough praise but they are great! They are always ahead of the game when it comes to prior authorizations and taking care of consults. I would be lost if I didn't have my Phelps Health family! Give them all raises!