Information on my paperwork that I pulled up after I got home from the visit is not accurate. I would like to get it corrected. Please let me know how I can do this. He indicated that I just quit my physical therapy. Number one, Medicare would not pay any more for last year. That is why it stopped, not because I quit. The second thing is He indicated also that I should be using bands and things of that nature, and none of that was gone over with me. So I'm not sure how I'm supposed to have known to do that myself. Please return my call so I can get this corrected on my record. Thank you.
everyone was courteous and professional
Dr. Youlo listened to my comments and questions and explained things well.
Professional and respectful.
After seeing the Dr it was bad, I had to walk so far down the halls and finally a lady behind her desk asked if I wanted a wheelchair, I told her yes she took me to Quest to get blood taken, the woman that was there didn't Polk the needle where I told her and she said oh it turned purple, then was going to stick it in my hand, so she ask another very nice girl and she did a great job!!' I was there a total of two and half hours!!
Staff were friendly and welcoming and very professional Dr Crawshaw was very attentive and warm and friendly made you feel like you had all his attention I think he deserves an award for his caring personality
My health issues are a bit confusing - not straightforward in presenting underlying causes. Elliotte's a good detective and seems to have an open mind and good background knowledge with a willingness to dig deeper and not discount remote possibilities.
I love the caregivers at Phelps Health and I appreciate the time and attention they give to me!
MS. Waterworth is an exceptionally pleasant NP and very qualified.
No was very professional. Nurse and staff very kind and professional. Great appointment
Dr. Johnson and his staff are very professional and attentive; wonderful staff and doctor!!
Mrs.Watkins, listened, and even went above and beyond what we came in for.We came in for a physical and I ended up learning more about my kid, then what I knew before. Appreciate the time she took.
MY ENTIRE EXPERIENCE WAS SO GOOD THAT I AM ALMOST AT A LOSS OF WORDS TO EXPLAIN MY EXTREMELY POSITIVE SATISFACTION. THE HIGH LEVEL OF ATTENTION GIVEN MY SPECIAL MEDICAL NEEDS WERE 100% !!
Never a long wait. Everyone is efficient. Facility always looks clean
Brittany is very detailed and thorough in her discussions and treatments. It is easy to respect her given her knowledge and professionalism. It leads people to having confidence in the medical system and knowing that someone actually cares about your individual health as Brittany does. By her actions and the way she carries herself I feel she is not only a good person but truly good at what she does.
Everything was great as always!
I had no problem with any of the staff or the Doctor. They were very friendly and treated me very well. I would recommend them to everyone. Great job!
Everyone is always so professional, friendly and helpful!
I absolutely love my nurse and my provider. They listen and treat me with respect and kindness. They remember me and don't treat me like a number. I am so lucky I have such a good healthcare team in my small town. I truly feel blessed. AMAZING staff at Waynesville's clinic!!
My husband and I are both patients of Dr Johnson. He is a great doctor. He always answers all our questions. He has a great personality.
Great provider! Took time with me and showed compassion and kindness.
Sara is a great provider and we have no issues with her. Our only feedback would be the need to have a separate waiting room/well child waiting room for newborns to be taken to, we had to sit in the waiting room full of sick children coughing with our 3 day old which is so dangerous and stressful during flu/RSV season. Please find a way for parents with healthy newborns to wait elsewhere or be taken back to exam rooms immediately.
Everyone was respectful from the obviously woman who was off duty bringing her child in left the elevator to get me pointed in the right direction, receptionist nurse and doctor were all respectful, and helpful
Nathan is a great asset to the Phelps Hospital. His Nurses were very professional and are a great asset to the Phelps Hospital, thy are a great team. Its nice to be able to see professionals when you are in need of medical help. Thanks again for having a great staff
Dr. Johnson was in Salem. Now he's just in Rolla in Wayneville. So I went to Rolla to reconnect because I liked the way he trimmed my toenails in my little inroom toenail. And I liked his manner, conversation, and I felt he cared about his profession as a podiatrist. And, you know, it was just good to connect back, even though I had to go to Rolla, but that was great. And the reason I had the opportunity to switch, I didn't ?
Best care provider I've ever had.
Every thing went well, very little waiting. Dr prompt and nurses were amazing. Couldn't ask for better.
They listen to me and they help me
Dr Phinney was very thorough. I felt like she went above and beyond for me.
Very personable and knowledgeable. They asked good questions and are genuinely interested in my welfare.
Keep doing everything the same
Hey, I really enjoyed my visit with Andrea Phinney. She was very excellent on her explanations and I feel like she's a very intelligent and a growing aspect to felt health.
Everyone was very helpful, kind, and professional.
Excellent care and very good service
Doc had a procedure that limited his movement, so I went to his room. Actually, I thought that was like school, the students always go to the instructor!
Listened my concerns about the issue I was experiencing and explained just what I could expect moving forward.
Care was efficient. The staff was polite and it absolutely solved my problem.
Everybody done great keep up the good work
Everything was so pleasant and professional and everyone was very polite from the time I arrived until the time I walked out the door. I can't think of anything else that could be done to improve the service that was performed by everyone there
Dr Youlo's staff was wonderful! Everyone very attentive. I love Dr Youlo, great bedside manner. I thank God he's here at Phelps Hospital.
I thought I was treated the best I could be
Dr Youlo and his staff was super friendly, precise, and answered all my questions. He has a new PA who was fantastic.
Everyone was kind and let me know where to go and what to do. I was given written and verbal instructions for my next visit, and was told if I had any changes to call them and they could reschedule or whatever was necessary. The therapist was very knowledgeable and gave good instructions.
Spent the time required to understand my issues.
Dr seemed a little pressured for time but he was helpful as always and congial!
Paige is an amazing provider.
Dr. Kriete is very knowledgeable and I appreciate his honesty and concern for me as his patient. There are no improvements needed they have a great system in place and work together as a team.
Dr Kriete is always pleasant and thorough. He answers all questions, makes suggestions to help you.
Finally found a doctor that really took the time to figure out the reason why.i was very happy that he knew what was causing my problems and also knew what should be done to correct it. Thank ou very much for caring.
All the colleagues were very courteous and informed. Thank you.
Mrs. Candace was extremely friendly and took the time to explain everything in great detail. She provided us with several options on how to move forward, answered all of our questions thoroughly, and treated us with genuine respect. We truly appreciated her professionalism and care
Great doctor, wonderful personality.
Never a long wait to see Dr. Youlo. That is appreciated. He is good about explaining everything when I ask questions. Thanks
Elliott Bourne and her staff are great and they always treat me with respect.
Improve-Nurse not be"mouthy"over taking my blood pressure. The nurse took it once and stated" it is high. She said" I'll have to take it again. When she retook my blood pressure, she stated, it's going to be high again. " if you would straighten your arm out, it wouldn't be high." Then she stated" no it's not high this time, but never told me what the reading was."
Have better bathrooms that doors stay open when in wheelchair doors slam on my fingers
Dr. Kriete awesome. His assistant was wonderful. Thank you
Dr Johnson and the rest of his podiatry staff provided excellent attention to my concerns and needs. They are always very personable and helpful with excellent bedside manner.
I was treated very kindly. The doctor was very efficient, kind and his treatment has been and is working well to help my ling-term healing.
I found Brittany to be very thorough, and professional. Her nurse was also very professional, and kind. I would absolutely recommend.
The Nurse practioner was extremely understanding and very thorough. I have already heard from the audiologist about this matter
My care team is great if I have a question they have no problem answering my questions.
Angie is always amazing and we are so thankful she is the provider for our child!
Dr. Youlo is a very professional doctor. If everyone could have doctors like him in their facility, it would be a wonderful thing for the people that are sitting out there waiting to go in to see what's going to happen next. He is a great guy, wonderful doctor, and I hope that he stays around for a long time.
The only way my experience could have been any better is if I would have had a supreme pizza!! LOL
Angela Watkins is by far the best provider in that office, we have seen four of them altogether and won't schedule an appointment with any of them other than her :)
Very friendly interaction.
Great staff & terrific provider. New offices are impressive.
I like doctors and staff who will talk to me. Dr. Abebe and his staff are wonderful!
I was very satisfied. Thank you.
The entire visit from front desk to exam room to check out was a good experience.
She really listened to me and spent time explaining things, having suffered from migraines for 30 years, she was actually the first one to spend time talking about what it could be!! She reviewed a CT scan from 2023 and explained it, which is the first time ever someone at Phelps Health has done that. She gave me great suggestions and prescribed something that actually helped!! She is s GREAT, a true asset to the team.
Everyone was nice and friendly. All question asked was answered. Would recommend to anyone.
He's a very respectful and an excellent doctor.
The staff was great. The doctor was awesome and funny and understanding. He also had a student in there. Sorry, my daughter. She's a baby. But he was funny and teaching her how to do things and everything was great. And yeah, awesome facility. I loved it. Thank you guys.
Everything's good, but i've decided not to be a surgery
I love Phelps Health doctors, nurses and staff, they are the best. thanks
The staff was very professional with me and explained everything well . So far I haven't had any complaints or issues since becoming a patient at Phelps .
Angie and her nurses are great. They take there time and hear what you are saying.
From my initial phone call, to my appointment with the PA everyone was courteous and professional.
Everything seemed to go smooth. Probably a different story if this wasn't workman's comp. I don't have insurance so I imagine it would be a totally different experience. Everyone smiles when you do apparently. Thanks for the kindness.
Everyone were friendly and very professional.
As always Katie and her staff are so wonderful and professional- THANK YOU VERY MUCH!!!
Everything was wonderful. She's the best.
Kind, respectful and caring
All the staff treated me very well. A pleasant appointment with np Candace.
Everything went well, the Dr. was very professional & answered all my questions.
The visit was all right. I felt that it was too rushed. I didn't have time to really explain or ask questions. The physician was like in a hurry to see other patients. So I felt that after waiting for the appointment for so long, I think that the physician was there 10 minutes, talked maybe, I don't know, very little. I wasn't able to really convey and ask all the questions I really wanted. So that's my main complaint.