Facility is cleaned. Everyone friendly and treated me with respect. My provider explained very well in order for me to understand my condition and medication.
Dr Kriete and staff are best. Dr Kriete is very caring and compassionate. Phelps health is very lucky to have him on staff.
Everything was wonderful.
Everyone was courteous and professional.
Oh, we had good customers support and service. Everybody over there knew what was going on and knew how to handle insurance. I had questions on the paperwork. They helped me with that. And it was pretty seamless. I didn't, you know, there's the things I didn't know about, they helped me with. So got it all done without too much hubbub.
My doctor is great. The office that she is in is perfect. The lab downstairs needs to get it together a little bit though. Registration had an issue. They couldn't figure out what was supposed to be done and they didn't want to listen to what I had to say about what my doctor told me to do when I was having blood ran for pregnancy. Other than that, upstairs is great.
Such a wonderful staff and doctor!!
My doctor did great and she was friendly and helpful. The only thing I might have a slight problem with is the male doctor who seemed more like he was pushing the product then, worring what's best for my health. I like my female doctor more. She cared about m e. And, she said I don't need the product. I need a CPAP machine.
Explained procedures of what's going to happen so I can walk with out pain in my toes
I felt like everyone was very helpful and understanding.
Explaining effects of my condition and the best medications to use. Very pleased to be able to pick up medications at pharmacy right there.
It was fine. Dr Youlo is an ortho-god!
Everything was fine. From reception, waiting room to being treated by one of the best podiatrist. Everyone was great and professional Thank you.
Everything was great, no complaints here
The staff and provider was very helpful and friendly.
The staff was very helpful and very nice and I can't thank of a thing I
Office was on time for my appointment. Tech listened & took notes. Doctors was wonderful!!! Very caring, explained what was going on with me, explained how she was going to treat me & gave me an estimate of how long of a process this would be. The Nurse was very professional. She explained what she was going to do to treat me & then while treating me, explained what she was doing every step of the way. The doctor also stopped back in to check on everything & make sure once again, if I had any questions. Superb work on every front!
Best treatment by the Doctor and all the staff! Thank you
All staff are and have been very kind, caring and patient with me. I'm older and have many issues that I have put on the back burner to address. I'm confident in the care I'm receiving to move forward for a healthier me. I still have a ways to go. Chronic conditions aren't always easy and what works for one doesn't always work for another. Thank you for caring
Ms. Candace Chafton is the best provider around. She always is informative and gives the best care possible. She sets the standard on how patient care should be and I'm lucky to have her.
It was great with Dr Youlo
Dr Youlo is kind, gentle, compassionate, and always willing to explain and answer any questions or concerns. I feel like he really cares about his patients and it's not just the money. Rolla needs more doctors like him!
Well, the doctor was very knowledgeable and the staff, but he told me the things that I should hear that in his honest opinion about my wrist and my hands. So he did a very good job.
The provider took the time to make my autistic child comfortable and talked to him like he was a normal person. He made him happy and he enjoyed the visit.
Great talks and relatable staff
All are super especially Dr.Johnson.
I'm from different country so she explained to me slowly so I can understand and explain to by my medication thank you Miss Katie Allen
Dr. You'll is definitely a Dr ww respect and very professional.
This doctor is the example of what all healthcare providers should strive for. For several years I suffered from itchy ears and was prescribed ear drops which failed to stop my itching. This doctor reviewed my long history of my symptoms and the medicine I was prescribed by others. She asked me several questions and then completely changed my medication. After only a few applications of my new medication my problem stopped. For the first time in years no more itchy ears. She is truly what health care should look like.
Definitely the call center and this time the front desk was appreciated, but most times it has been a nightmare calling and then to confirm with the front desk. The nurse practitioner and her staff are great.........
The nephrology clinic staff that I encountered was very professional, caring, and absolutely marvelous! Outstanding!
Dr. Soberano and his staff are all great. They listen, they treat you wonderful, and I can't tell you anything or any bad experience I've ever had there with them.
Everyone was friendly and very helpful.
Did a great job. Thanks for being there when I was hurting
Great experience. The nurses were all extremely pleasant, polite. The nurse practioner is exceptional.
Customer service and professionalism were exceptional. The nurse conducting my stress test was outstanding.
Everybody was so pleasant and nice and sweet, but I still haven't got a call back from the physical therapy people and the people to fit him with a brace
This was the 4th, trigger finger I've had over the years and each time I've seen Dr Youlo. He works magic with the injections and they have helped me. Thank you
Karen Ulrich is one of the most caring providers I've ever been to and she makes you feel very comfortable. The front desk wasn't super friendly. They could be a little bit more friendlier.
Best experience yet. Everyone was so nice and personable.
I was heard, respected, and comforted. I always received amazing bedside manners by my provider. Ty for caring.
All was handed expeditiously, efficiently and professionally. I value these far above "courtesy and respect" which are fine also but not the most important to me.
You need more doctors like Dr. Elliotte there. They are concerned about, she is very concerned about her patient.
Just keep on doing what you are doing!
Dr. Kriete is the best. He knows my issues and treats me with that background knowledge. I appreciate his kindness, too :)
All was handled well from front office to nurses and doctor yes would recommend this doctor and staff to family and friends.
Completely a successful visit! I can hear now! Candace is amazing! Thank you everyone!
everyone was very professional and very helpful
Mrs. Candace is awesome with the kids and she does an amazing job of her job. The best feedback is to keep her at the hospital. Thank you. Bye-bye.
Reception , appointment staff, Hope and Dr Johnson all provided the excellent care that I have received in the past .
I love Dr Youlo, I would not see any one else, Everyone treats me very kindly
Everyone was polite and prompt. Care provider was excellent. It was the best medical visit I ever had. Elliotte Bourne listened to everything I had to discuss with interest and concern. I never felt like a number.
The Dr waited til my daughter came and explained everything so I understood it.
Everything was a good experience .
The provider listened to all my concerns and provided me with valuable information .
All staff was kind and respectful. The provider was very informative and helpful with figuring out a treatment plan for our daughter.
Everyone was very respectful and helpful. I had a great experience
Outstanding service by all, it is nice to visit with a doctor who knows my health issues and deals with them in Professionally. I couldn't have a better Doctor to look out for my medical care with my issues. Thank you, Phelps Health, Nurse & Dr S.
All around an a wonderful experience. My provider explained my issue with normal language so could understand.
Dr. Kriete made an uncomfortable surgery and follow-up office visits manageable with professionalism and care. The only thing I would have liked is more detailed information on what to expect after the surgery.
My experience from emergency room to follow up appointment has been the best care I could imagine.
Everyone did the jobs well and were courteous
The provider, Elliotte, was great and very caring. I felt heard and seen with this provider. The nurse was also amazing and very efficient!
Yes, everybody treated me like, wow, I was a family member. They were great, they were nice, made me feel so relaxed. When I got there, I was a bundle of nerves and they made me feel so comfortable within the first 10 minutes. They were great and professional, very professional.
Everything was great. Polite professional staff. Overall a good visit
Every staff shown concern about my welfare.
They were very professional and treated me with respect.
Why is the check in desk different every time you go in? You can never get to know anyone because the next time it is someone different. Much improvment needed in that area. I love my provider and his nurse, they are wonderful. The best I have ever seen at this location most leave a little to be desired.
The nurse for Mr Crawshaw is amazing she's always so nice and she remembers me. That means a lot. Mr. Crawshaw is such a good listener he takes the time to really figure out what is going on. I really like how if he is unsure of something he will look it up. I truly feel listened to and I feel like my health is in good hands.
Dr. Elliotte Bourne and staff were amazing!!
This was the first time seeing Dr. Youlo. I felt very comfortable with talking to him. He answered all my questions and put my mind at ease concerning my problem. I would recommend him to anyone who wants a straightforward answer .
It was a great experience everyone was very helpful and my feet were taken good care of thanks look forward to my next visit
The doctor and all the staff were very friendly and the room was clean. He quickly addressed the issue and instantly treated the problem. Great experience.
He took his time explained and was very concerned about my health n what's happening to me n what needs to happen n what I need. So much more manners than what you receive these days everyone rushes in out n sometimes don't even really do anything.
It seemed the office was running far behind for our appointment- our appointment was at 1pm. We arrived at 12:45 as requested by Phelps and then we didn't see the doctor until 1:45pm. These long delays makes it hard to navigate feeding and nap time with little ones.
Ms. Angie has been the best pediatric provider my kids have had in 12 years. We absolutely love her and appreciate all that she does. She makes each of my 6 kids feel like they are the most important person on this earth. They ASK to go to the doctor now. Thank you Ms. Angie!!
Prompt, courteous, professional, and engaging
There was very little wait time. Thank you for that!
Doctor explained everything in a clear manner.
Thay treat you like family
Smiled. Told me what to expect
Everything went VERY well.
Thank you nothing much to say other than everything was pleasant I enjoyed myself I thank you for the comment that you allowed me to commit
Outstanding service by everyone.!!!!!!!
I have never experienced a provider who is more caring than Angie Watkins. She listens and respects any decisions we make regarding our newborn daughter. I feel completely supported and respected by her. She not only cares for my newborn, but makes me feel cared for as well. I wish all providers could have her level of kindness and compassion.
The health provider was friendly and knowledgeable. It was an enjoyable appointment.
I am a patient of Mercy Group
Appointment was on time as stated everyone treats you with respect and show care for the patient. I like that the doctor broke it down into terms I could understand.
On my way to the appointment I was held up by a traffic accident. The office staff was very understanding and worked with me to be able to still be seen that day. It was my first appointment with the provider. He was well prepared- having looked over my previous records and history. I appreciated he new my status and previous tests well before the appointment, rather than reviewing them during the appointment.
Great job keep up the good work