Dr. Soberano was a pleasure. He took time to listen to us. He took time for us to like really talk to him and he listened empathetically. He made us feel comfortable and cared about like if we'd known him for years.
Dr Youlo was wonderful, excellent bedside manner. He made me feel very comfortable and listened to what I had to say. He explained my problem to me in detail which I appreciated. He gave me a steroid injection in the joint and I was very anxious about it, but he explained step by step what I would feel and put me at ease. It actually wasn't as bad as I was expecting. By the way, he's definitely not pushing surgery and that was an A+ for me. I would highly recommend him to any one needing his orthopedic expertise. Thank you Dr Youlo.
I can not say enough about the nurse practitioner she was very caring and explained things in a way I could understand and not once did I feel like I was being rushed I would highly recommend her
Phelps health is a great facility
The doctor and the office staff was very professional and thorough!
Dr. Kriete is just a great person all around!!
I love going to see Elliotte.
I didn't have a lot of interaction with any doctor or staff. I looked up the exercises online, although the doctor did tell me to do circles with my arm. I did feel comfortable with the radiologist, very thorough kind and a blessing to speak to. Also had good communication with the doctor. But I only was in the clinic three times. I liked it that the doctor gave me a copy of the X-rays, how it healed.
Everything was done with courtesy and knowledge.
Staff at Phelps are always professional and caring.
The visit was on schedule, and went smoothly
He answered all the questions I had for him. Explained the plan for moving forward.
I enjoyed talking to Elliot Bourne because she listened to me, treated me as a person, and we worked together to improve my health. I would recommend her for anybody as a provider, and I will be going back.
Everyone was professional and courteous.
Everyone was very nice and I felt my concerns was heard.
Outstanding service from the Welcome to Doctors visit.
LIKE THAT HE TAKES HIS TIME AND REALLY LISTENS I WISH THE BATHROOM DOORS WOULD STAY OPEN LONG ENOUGH FOR ME NOT TO BE HIT WITH WITH THE DOOR WHEN GOING IN AND OUT OF THEM
reduced waiting time for scheduled appointments.
I am always treated so well here. By everyone that works here.
This is such a wonderful doctor and staff. I always look forward to going to see Dr. Johnson!
Everyone was very polite and respectful
Everyone did a excellent job in treating my health concerns as true professionals.
The wait in the waiting room was longer than expected. It was about one half hour.
Put on Telephone to make an appointment the person who took my call listen to me describe my situation then said that she would try to work me in as soon as possible due to my injury. She called back within a half an hour with an appointment for the same day. The office staff was very efficient with their paperwork. I received an x-ray within the next 15 minutes and saw the doctor within the next half hour. Everyone I interacted with was very efficient, knowledgeable and professional. I was very satisfied with my outcome and the services that I received. I would definitely recommend the Ortho Clinic to others
I look forward to my visits with Abebe and his staff Very little.wait time, comfortable waiting area.
I could not have been treated better. Everyone was helpful and explained the problem
Doctor Abebe is an exceptionally kind, understanding and listened without interruption. He made me feel like I was the only patient he had. The nurse was exceptional too. She was friendly, smiled all the time, listened to me. Great combination of Dr and nurse.
Treated me with kindness and respect. Listened to my concerns
I didn't get in to a room at my appointment time. Running probably 15-20 minutes late
Listened / respected my opinion and offered options to avoid medication.
I was seen quickly and the staff was friendly
Everything was done well,
I don't do these ever, but the speed and courtesy I've received from this place is just outstanding. Thank you so much for the effort your put in
Katie was amazing. She was very personable and easy to talk with. She has an excellent bedside manner and listened to my concerns, and more importantly made me feel very comfortable. I highly recommend her to anyone looking for a general care provider.
We absolutely loved seeing Angela for our newborns care here in Missouri. The only thing that we would like to see changed is being on time. We were at the doctor's office for roughly an hour and a half, and we weren't seen until 40 minutes after our scheduled appointment time. Other than this, everything was absolutely great. Everything was clean. Angela was amazing, and the nurses seemed a little, frustrated or just, you know, tired. But other than that, everything was great.
The whole staff from front desk to the doctor were very professional and friendly. They did an amazing job and I will recommend to everyone.
The wait time was long once we were in the office. We were there for over an hour. I know we had a test but they said it should only take 6 minutes to get results and it took at least 30 min for someone to get back to us.
I have a kidney stone and want to the doctor and all the doctor wanted to tell me I need a defibrillator pacemaker lol
Nothing. Katie Allen is the best primary I've ever had.
The totality of our healthcare visit was exceptional! Phelps Orthopedics is your ideal place and perfect example of what any patient would like to experience. We felt valued and heard, which is hard to come by nowadays. Thank you for understanding and meeting our needs! We appreciate your help and support.
Dr Youlo's staff are professional, caring and efficient Dr Youlo is fantastic, caring, knowledgeable and kind
They go above and beyond in treating their patients professionally and are all very friendly but more importantly medically.!
Elliott was absolutely amazing! She listened to everything I had to say. She provided good direction and feedback. She took her time, making me feel important and not rushed. I am very happy to have finally found a good medical professional that I can trust and depend on to answer my questions and direct me accordingly.
All staff were professional and friendly.
Dr Bourne and nurse and desk check-in were all pleasant, professional and very attentive to me. All the medical items I wanted addressed were discussed and follow-up is being taken care of. I wanted a new primary care dr, internal medicine, to get away from Mercy Dr, and even tho Phelps in Rolla has shortage of such Dr available, I took the availability of a PA-C for my care. I would like to see Phelps address that shortage and hire necessary staff of Internal Medicine Drs to replace staff they've lost.
Have a lot of respect for this doctor and trust him do not find that in all your doctors .
Your doing great don't change anything!
Everything was done quite well, very pleased with PA.
Everything, on my opinion was perfect.
You all did super! Don't know of anything you could improve on! Keep up the good work!
Dr Youlo is wonderful. He listens & treats the issue.
Nathan is an amazing doctor and nothing could have been improved unless my Covid test would've came back negative. Lol
Provider was AMAZING!!! We asked so many questions and she answered them all plus some! Such a great provider that cares, thank you!!!
Everything was done up to standard, and as far as I could tell, with the exception of I was supposed to get some kind of shower aid so I could get in the shower and take a shower, and I haven't got anything yet. Nobody's done anything to follow up with me. I tried to follow up earlier today, and I have gotten a response back from you guys. I would like to get a shower and get clean, and I need some help because I can't stand up in a shower with a broken hip. Thank you.
This was my first visit with this doctor. He actually had diagrams to show me what was going on inside of me. Felt very relaxed with everyone there.
Dr Abebe is an outstanding doctor and human being. He's worked on my health healing so outstanding with personal curtisy and professional manner!!!!
Dr. George was very thorough and I enjoyed having him as a doctor.
Dr.Abebe has great professionalism, excellent bedside manner, explains very well, & cares about each individual patient. His office nurse is excellent too. Grateful they travel far to come to Waynesville.
Great staff ans a caring Doctor
I have never had a provider talk to my teen like Angie does! This is a hard age and she knows just what to say and how to say it so they don't feel like a "baby". Too bad we can't have well child visits every 6 months! She is one of a kind and I appreciate her so much!
My nails were so long and ugly because I was unable to drive after surgery. Dr. Johnson carefully trimmed them and a nurse smoothed them afterwards. I'm proud of what was done and can smile seeing my feet again. I think Dr. Johnson really cares about doing a quality job!
Everyone was friendly and helpful. The provider was very nice and explained everything well.
All staff are great people who care about you and want to give you the best care possible. I am lucky to have such a great care team!
Taking care of me for my surgery and keeping me well informed of the plans and upcoming appts. Very very great doctor and staff no complaints ever from me.
There's always room for improvement, however, with Dr. Johnson and his staff, they are incredible!
Everything was great. The Doctor was very nice and took allot of time to explain everything.
Elliotte Bourne is so nice and she seemed so happy too see me again! I appreciate her so much because I feel like she takes my concerns seriously.
She takes the time to treat each person. Super nice and doesn't scare the kids. Leasons to what we are saying to her. She the best
I recommend Dr Johnson to all my family and friends. He makes me feel comfortable when he is treating me and I always know what to expect. His office gets me in and out quickly.
The doctor and staff at the, at the pulmonology clinic with Dr. Soberano are amazing. They always make me feel like I am part of their family. They explain things, they're kind and they're courteous and they're professional. And most of all, they're knowledgeable and I appreciate them every time I go.
My patient advice was handled quickly and the nurse that roomed my daughter was very kind and patient. We love Sara and are thankful for the care we receive from her. Great team.
At check-in time, you should have more privacy because they ask you for your personal information and everybody in the waiting room can hear it.
I feel like doctors and staff are always very attentive. They listen. I use multiple providers for me and my children through Phelps Health. Everyone's always so nice. They are very courteous. They listen and always have a smile.
I think y'all did a good job and you did okay. All right.
Everything was fast n thorough didn't wait long,Everything was clean everyone is nice,I'm just concerned about why my legs are like jello can't barely walk
Everybody was courteous. Had no problems position was great explained everything.
Prompt together appointment no long wait.When suffering.Also caring and replying to text no doubt one of you better places.
Dr. Brian and his staff are very professional. I enjoyed seeing the guys up there. He explained things that I understand normally, and his receptionist and nurses did as well. Excellent. Outstanding group of people up there. Can't complain. Thank you.
Nice experience, as always. He treats me like I'm important and not just some old lady.
Everything was perfect I was nervous even cried a bit. I thought I would be treated badly but everyone I mean everyone made me comfortable and safe. Thank you Phelps you know how to make people wanna be part of your facility and support the work you guys do
Yes, I believe that I pressed the wrong number when asked how the front desk, as I checked in, dealt with me. They were great. They did really well. And I think I pressed the wrong number. So I wanted to clear that up. Thank you.
All were caring and professional!
Courteous and efficient administrative staff. Nurse was very thorough. Doctor's bedside manner is therapeutic, technical expertise is on point, answered my questions/concerns and gave me some additional information to further work on my health regiment.
Really like Katie. Looking forward to having her as my provider in the future