You couldn't have any improvements. Everything went well.
Katie Allen is a great pcm. She listens n her actions show she cares. I will miss her so much. Finally found a provider who cares n knows her stuff n now she is leaving. So sad. Thanks to Katie Allen.
They did a good job. I would tell anybody, you did a ten minute job.
I love Angie Watkins and her staff. They always listen, answer questions thoroughly, and take time to know the patient. Staff is extremely courteous and caring and remembers us every time and our unique situation. We love them and would recommend them to anybody.
Dr. Johnson was very busy that day, but he took the time to visit with me and discuss any questions that I had, answered all the questions I needed, and I would definitely refer people to him because he is a very good doctor.
The staff is always great. I have never seen any of the staff talk or act rudely to any of their patients.
Katie Allen NP always listens to me and my concerns. She follows through with ordering necessary tests, referrals for what I need. In addition she follows through with results and takes the necessary steps needed to assure my good health. She does the same for my husband. She is irreplaceable!!!!
Dr Youlo was very knowledgeable and compassionate to my needs with my worn out knee. He's very patient with me and listens and hears me. He always answers my questions in terms that I understand. He is a very good orthopedic Dr. He has treated my knees, shoulders, elbows, and hands. He's a gem!
Dr. Youlo and his team are exceptional. Been coming to him for a couple of years and it has been outstanding service. And I think that that whole team is great for Phelps.
Yes, Dr. Youlo is the bomb.com. You can't get any better than him. There's no morning I look forward to better than getting up early and going to Phelps for my knee injections with Dr. Youlo . I wouldn't take that over any other day of my life. It was such a fun experience that I wish I had a third knee. But to be honest with you, Dr. Youlo has been a great provider over the years and I'm very grateful that he's in my life and taking care of me. He's been helping my knees. So good job, kudos. 10 out of 10, I highly recommend and God bless.
Nurse is very friendly, polite. Doctor is knowledgeable, listens to me, asks questions, very pleasant and enjoyable to talk with. Have absolute respect for him and complete confidence in him
All the staff were very respectful. I am very blessed to have such good care
Dr. Gifford is the best. Easy to talk to about my concerns and great with kids.
Experienced and friendly staff!
Professional, encouraging, kind. A pleasant appointment.
Dr. Johnson knew exactly what the pain I was experiencing and treated it with a shot of cortisone. I'll be returning for future injections.
Need more doctor staff on site at Wayneville.
I felt very heard. Everyone made eye contact and made me feel welcomed soon as I stepped in the clinic.
You explained everything very well to me and made sure I understood you by questioning me at the end of the conversation.
Personable front desk staff. Dr. YouLo has a professional yet very personal manner.
Yes, Dr. Johnson and his staff, everyone was very professional. They were very courteous. They were anxious to see what you thought. And they just treated you like a human being.
Elliotte Bourne is great, listens to understand not just listen to hear. Takes concerns seriously and works with you on treatment not just throwing out orders of what she wants like many doctors have had do.
Nathan and his team are Top Notch Health Care Providers!
Dr.Sorborano was a wonderful doctor. When spoke to me he looked at me and not his computer. He also listened to everything I spoke about. Truly a great practice.
It was easy to make a new patient's appt. Elliotte Bourne listened to my concerns, discussed what we would do (testing, referrals, etc.), and made me feel like together we could improve my health and quality of life.
I was pleased with my treatment and experience.
Excellent service, very good visit
I have to say that all staff members that I have ever come in contact with have always been polite, kind, caring and helpful. Doctor Crawshaw is probably the best doctor that I've ever had. He's patient, attentive, caring, and is willing to talk to me like a person rather than a number. He also listens to my comments and takes into consideration what I say when it comes to my treatment. He is a great doctor.
The level of care was great. There is nothing that needs to be improved.
Supportive and professional from start to finish.
You all are just so nice and pleasant and treats everyone good. The doctor is so kind and understanding and very very intelligent and cares about his patients,
The pre screening centers around drug seeking might wanna work on that it hurt my feelings
No changes needed. Elliotte Bourne is a wonderful provider. She listens intently, is not rushed during the visit and provides excellent recommendations.
The professionalism is amazing
Super friendly no wait and listened and asked me my thoughts and opinions!
I wanted a read out on what was found for me to read , didn't get one.
I sent an email to Phelps Health Family Services or something like that with a letter that I wanted to have passed through with all the people that helped with my situation. And Dr. Katie was included in that letter. It was all good, everything that everyone did for me.
Everything was done very well. Thanks.
Loved the extra attention and willingness to really try to get to the bottom of my problem.
Everything was good. Thank you.
Great experience learned a lot about the importance of staying healthy in your golden years
The front desk is very slow and not very knowledgeable or personable.
I really enjoyed meeting with Dr. Bourne and I felt very listened to and respected and I would definitely recommend her to anyone else coming to her clinic.
Everything was done perfectly my ears were cleaned I was checked for vertical and I do have it. She is a perfect doctor.
Everyone on the staff was wonderful as always!
All went well. Thank you.
Nurses were excellent, never had to call them once because they were always making sure I was doing well. Special thanks to Dr. Andrea Phinney. She did a great job on my foot surgery.
Candace was absolutely amazing. She listened to everything I had to say, showed great concern with the issues I was having. I didn't ask any questions because she covered it all. Amazing.
Needed a new prescription an have not gotten it yet but have played phone take an text tag so guess it will happen.
You are doing it. Thank you. Everyone very considerate and thoughtful.
Everyone was very polite and courteous. Things were explained to me in a way that I could understand easily.
Dr. Kriete cared diligently for me at a time when I didn't necessarily care for myself and I am grateful for his care.
I would have preferred to have been asked to provide a urine sample in the beginning rather than after the procedure
Information on my paperwork that I pulled up after I got home from the visit is not accurate. I would like to get it corrected. Please let me know how I can do this. He indicated that I just quit my physical therapy. Number one, Medicare would not pay any more for last year. That is why it stopped, not because I quit. The second thing is He indicated also that I should be using bands and things of that nature, and none of that was gone over with me. So I'm not sure how I'm supposed to have known to do that myself. Please return my call so I can get this corrected on my record. Thank you.
everyone was courteous and professional
Dr. Youlo listened to my comments and questions and explained things well.
Professional and respectful.
After seeing the Dr it was bad, I had to walk so far down the halls and finally a lady behind her desk asked if I wanted a wheelchair, I told her yes she took me to Quest to get blood taken, the woman that was there didn't Polk the needle where I told her and she said oh it turned purple, then was going to stick it in my hand, so she ask another very nice girl and she did a great job!!' I was there a total of two and half hours!!
Elliotte was kind, patient, thorough, and took the time to really listen to me. She communicated well and was very knowledgeable. I'm grateful for to have established primary care with her!
Staff were friendly and welcoming and very professional Dr Crawshaw was very attentive and warm and friendly made you feel like you had all his attention I think he deserves an award for his caring personality
My health issues are a bit confusing - not straightforward in presenting underlying causes. Elliotte's a good detective and seems to have an open mind and good background knowledge with a willingness to dig deeper and not discount remote possibilities.
I love the caregivers at Phelps Health and I appreciate the time and attention they give to me!
MS. Waterworth is an exceptionally pleasant NP and very qualified.
No was very professional. Nurse and staff very kind and professional. Great appointment
Dr. Johnson and his staff are very professional and attentive; wonderful staff and doctor!!
Mrs.Watkins, listened, and even went above and beyond what we came in for.We came in for a physical and I ended up learning more about my kid, then what I knew before. Appreciate the time she took.
MY ENTIRE EXPERIENCE WAS SO GOOD THAT I AM ALMOST AT A LOSS OF WORDS TO EXPLAIN MY EXTREMELY POSITIVE SATISFACTION. THE HIGH LEVEL OF ATTENTION GIVEN MY SPECIAL MEDICAL NEEDS WERE 100% !!
Never a long wait. Everyone is efficient. Facility always looks clean
Brittany is very detailed and thorough in her discussions and treatments. It is easy to respect her given her knowledge and professionalism. It leads people to having confidence in the medical system and knowing that someone actually cares about your individual health as Brittany does. By her actions and the way she carries herself I feel she is not only a good person but truly good at what she does.
Everything was great as always!
I had no problem with any of the staff or the Doctor. They were very friendly and treated me very well. I would recommend them to everyone. Great job!
Everyone is always so professional, friendly and helpful!
I absolutely love my nurse and my provider. They listen and treat me with respect and kindness. They remember me and don't treat me like a number. I am so lucky I have such a good healthcare team in my small town. I truly feel blessed. AMAZING staff at Waynesville's clinic!!
My husband and I are both patients of Dr Johnson. He is a great doctor. He always answers all our questions. He has a great personality.
Great provider! Took time with me and showed compassion and kindness.
Sara is a great provider and we have no issues with her. Our only feedback would be the need to have a separate waiting room/well child waiting room for newborns to be taken to, we had to sit in the waiting room full of sick children coughing with our 3 day old which is so dangerous and stressful during flu/RSV season. Please find a way for parents with healthy newborns to wait elsewhere or be taken back to exam rooms immediately.
Everyone was respectful from the obviously woman who was off duty bringing her child in left the elevator to get me pointed in the right direction, receptionist nurse and doctor were all respectful, and helpful
Nathan is a great asset to the Phelps Hospital. His Nurses were very professional and are a great asset to the Phelps Hospital, thy are a great team. Its nice to be able to see professionals when you are in need of medical help. Thanks again for having a great staff
Dr. Johnson was in Salem. Now he's just in Rolla in Wayneville. So I went to Rolla to reconnect because I liked the way he trimmed my toenails in my little inroom toenail. And I liked his manner, conversation, and I felt he cared about his profession as a podiatrist. And, you know, it was just good to connect back, even though I had to go to Rolla, but that was great. And the reason I had the opportunity to switch, I didn't ?
Best care provider I've ever had.
Every thing went well, very little waiting. Dr prompt and nurses were amazing. Couldn't ask for better.
They listen to me and they help me
Dr Phinney was very thorough. I felt like she went above and beyond for me.
Very personable and knowledgeable. They asked good questions and are genuinely interested in my welfare.
Keep doing everything the same
Hey, I really enjoyed my visit with Andrea Phinney. She was very excellent on her explanations and I feel like she's a very intelligent and a growing aspect to felt health.
Everyone was very helpful, kind, and professional.