Everyone was super friendly and we didn't have to wait for them to call us back nor on the doctor.
Great performance from everyone.
My nurse was so nice! The NP was exceptional.
The Dr. Who took a look at me was excellent. The initial check in, was very difficult as the receptionist was not forthcoming or helpful in any way whatsoever..
Nathan listened to me about my visit to the emergency room and provided advice to start physical therapy to help That was very helpful
Very professional and courteous. My appointment time was on schedule and efficient. Thanks!
It is always a delight to visit Dr. Johnson at the Waynesville clinic. His staff is friendly and personable. They always have a smile and friendly word to say. Dr. Johnson is also a magnificent doctor. He always has time to explain what he is doing. He is not rushed no matter how busy his day maybe. He does a thorough job on my nails and is very quick to note any potential problems with my feet.
Everyone was very personable, relatable & knowledgeable about the reason for my visit. Extremely good health care experience.
He explained what he determined, options, and procedures.
Everyone is always professional and personable
I don't make it a habit to recommend anything to family or friends, but I was very impressed with the care I personally received.
Everyone has always treated me with respect and service has always been exceptional
Took time and listened to me
She really listened to be and gave me alternative options
Everything was really good and friendly
I'm so grateful for all of you my experiences is indescribable Good. I was hesitating to see a doctor after some of the bad experiences that I had in Texas before I came living here, but I'm grateful that I a friend of mine recommended Dr. Elliotte she's a great doctor really listen to me and try to understand my concerns and give me the best advice. And help with them. Thank you so much. ??
The people were very courteous, appointment schedules We're on time, I got seen right away by the doctor and it was a rather quick and very courteous appointment and check up. She explained the problem, what we were going to do to try to solve it and explained what might need to be done if it did not work.
I appreciate Candace so much. She made me feel very happy that I was addressing this problem and letting her take care of it. I feel so much better and I am glad that Candace is a part of the Phelps Health team.
Everything was done extremely well. I have no complaints.
The provider and staff were very friendly and knowledgeable. I enjoyed my appointment!!!
Everything went very, very well.
Very professional and friendly.
My child like that the doctor was to the point and didn't have to wait long
Dr S. listens and I feel I'm a team member in my health care.
The complete staff and experience was great! You all finally have a awsome Np that cares and understands what I need ! I have recommended Ms. Bourne to several family members and friends.
You explained things very well
Dr Johnson was very helpful and listened to my explanation regarding the pain in my foot. On top of the cortisone shot he ordered a prescription for inflammation.
Nurse Brittany not only addressed my hearing issues as anticipated, she also took notice of a possible dermatological issue on my head and directed it to the attention of my PCP for referral to the appropriate department.
Everything about my visit was excellent. No problems. No concerns. No need to change. Thank you.
The staff was very polite. I was taken to see the doctor at my appointment time. Dr. Soberano was very attentive and listened to me and answered my questions to my satisfaction. Wonderful Pulmonologist.
Everybody's very nice. I especially like the doctor. He is a good listener and always takes care of me and fixes me up and I appreciate that.
All the nurses there treat me with respect all the time. I enjoy going there. I get my allergy shots every other week. And the girls are so sweet to me, have been for 20-some years. And Brittany, I just loved her. She was so good.
Always outstanding care from PCP and the Staff at Waynesville.
The doctor and the assistant were very personable and caring. I very much appreciated their understanding of my issue and their knowledgeable responses.
Outstanding experience in every facet of my appointment. Superb staff. Very professional and caring.
The nurse was courteous and helpful, answering any questions I had. Ms. Bourne listened to my health concerns, and is addressing them. I am very pleased with the care I am receiving.
Every nurse and doctor explained things very clearly as for my conditions
I was satisfied with service I received.
It's always a good experience when I have an appointment
Everything was okay except my experience with the physician. I was here for a follow-up visit from M. U and as they had requested that I needed a X-ray to make sure my heel has not shifted. And when I mentioned this to the doctor she said she was not going to do another X. Ray, because nothing has changed, and she doesn't know that because she didn't do nothing. She just felt around on my foot and has released me to come back to work like duty which I haven't yet because I have uh neurology as well. That needs to release me. But I was not impressed at all, and I felt like she thought I was just wasting her time being there.
She was very thorough and felt like she was treating us like family to get to the bottom and resolve our issues.
I think the doctor was very well-mannered to his patients, but he doesn't, or maybe it's just me collecting the information that he gave me at that time. I wish, and when we get the results, I wish someone would actually tell us in in words, not just the medical terms, because that's very hard to understand when you're waiting patiently.
My exam and visit was top notch. Brittany was incredibly knowledgeable and helpful. Other nurses there were just as good. I will continue with this ENT team.
Dr Youlo was very nice, listened to me and did everything to make me more comfortable and have less pain. Everyone was very nice. I had a great experience! Thank you!
Getting into the building and finding the office was difficult. The desk people were busy and a little short. When the nursing assistant called me. I couldn't tell where she was calling me from. The design of the room is odd. After getting into the office it was great. The medical assistant and NP were very nice and professional.
I'm not impressed by a physician who attends a client while listening to a staff meeting on the phone in his lab coat pocket and madly chewing gum at the same time. Not the picture of professional demeanor. A doctor can be friendly and welcoming without appearing tacky.
They did a very good job.
Everybody and everything was great!
Treated me with respect ,caring and polite.
The warm greetings and being listened to is always appreciated.
As usual, the staff and the care provider were extremely knowledgeable and professional.
This was a great doctor to talk yo
Nothing that I can think of. Everything went great
It is always a pleasure to discuss issues with Dr. Sobarano! He is always the true professional!
This doctor has only seen me one time so it's hard for me to judge tell competent he is but I was very impressed with him as a kind and caring physician
The staff was absolutely awesome. I have never had even surgical staff so nice and caring. Assured me before I was put out that they would take care of me and there was nothing to worry about. Absolutely great experience
They were all very nice and considerate.
We were struggling with our previous Dr's office. From start to finish it was never a good experience. This was a refreshing change and a great experience! I'm happy we found you!
Keep. Doing the same things
Everyone was very sweet and caring and the care provider and nurses were also good at explaining everything to me. Everyone is just amazing and I can't thank them enough. I will definitely be recommending people there.
Nothing you all do a good job thank you.
Katie was amazing. We had a great rapport from the beginning. She did a wonderful exam prescribed the right medication's for me and tell me what to do if I didn't get better wonderful experience.
Dr Johnson is a friendly and likable doctor. He is very knowledgeable and always answers question.
Everyone was very polite and helpful and my provider was very thorough and professional
Elliotte is a new pcp for me. I've enjoyed her perspective, personality and enthusiasm. She seems genuinely interested in my well being. No changes needed.
Everyone was great and professional.
Was made to feel comfortable by all staff, very friendly
The provider carefully listened to me and answered my questions and concerns thoroughly.
The appointment was scheduled for 2:45 PM. At 3:45, we still hadn't seen the doctor. We made the decision to give the physician 10 more minutes to come in to the room otherwise we were going to leave. At the 8 minute mark, the doctor came in and was cheerful, pleasant but not apologetic for being over an hour late. There were only a patient or two in the clinic, but it was not enough to account for that much of a delay in being seen. Patients have schedules also. An hour late is not acceptable!!! This isn't the first time this has happened but it's definitely the longest wait past scheduled time. Being a patient doesn't mean that patience is ongoing. We will likely leave the office if this happens again. He's a good doctor, in spite of his visit notes being inaccurate.
Always a professional, he makes sure I understand the positives and negatives and what I must do to get better, he makes sure I feel heard. I will always trust his view point. Awesome, so happy he is here!!!!
Everybody treated me very courteously and professionally. I appreciate taking my stitches out. I look forward to the next visit. Bye.
I LIKE THAT HE EXPLAINS EVERYTHING AND LISTENS TO ME
Dr Johnson and all his staff are professional and personable.
Hi, Candace was very personable. She listened to all my concerns and addressed them in a way I could understand. I really liked her and would recommend her to my friends. Thank you.
The most professional service and doctor in my opinion
Dr Abebe is a great doctor..
Very considerate knowledge caring
Being nice and respectful
She exceeded my expectations with care and concern about issues she noticed while removing my stitches.
Hardly any wait time! Great provider
I think I have the best foot doctor ever!!
Everyone was great, I have nothing but good things to say about this whole experience. Thank you all for your excellent care.
Nothing I can think of. The whole experience was top notch.
Very knowledgeable, address all concerns.
When a doctor is running an hour behind on his appointments, the first words out of his mouth need to be," I apologize or I'm sorry". Not just come in the room and rush you out as fast as possible to play catch up.
He is a very nice Dr., I really liked him. The nurse was very nice too. I felt very comfortable with them both.
I thought the phelps ER did a wonderful job taking care of me. Everything was tidy and clean and i was very impressed with how polite the staff was i couldn't have asked for a better facility to help with my needs and I thank all of you.
Doc Elliotte( hope spelled right), was very thorough. We discussed several things. She gave me people to talk to. She took blood, hopefully find out about the pain everywhere, I feel is weather, sonehow. I think she is very nice, listened to me. I think she will be a good doctor.