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Contact Us
If you experience a serious or life-threatening medical issue or emergency, do not wait. Call 911 or visit your nearest emergency department. Phelps Health 1000 West 10th Street Rolla, MO 65401 (573) 458-8899 To make an appointment with a Phelps Health provider, please call (573) 364-9000. ...
Mission, Vision and Values
Our Mission To provide high-quality, accessible healthcare Our Vision Phelps Health will be a preferred health system Our Values Phelps Health CARES (Compassion, Accountability, Respect, Excellence, Service) ...
Plain Language Summary
Phelps Health Plain Language Summary - Financial Assistance/Charity Care Phelps Health will provide medically necessary services to all patients without regard to the patient’s financial ability to pay. If you are unable to pay your bill, please contact us at (573) 458-7715 to see if you are eligible to receive financial assistance. You may be eligible for full or partial ...
Financial Application Instructions
Answer ALL of the questions in the financial assistance application packet. Download the financial assistance application Proof of gross year-to-date total income for ALL adults in the home is required. You need your three most recent payroll stubs with year-to-date total income, beginning-of-year pension award letter, beginning-of-year Social Security award letter, and printouts of monthly amounts for unemployment income, child ...
Accounts Receivable (AR) Management Policy
Download or Print PDF of AR Management Policy Purpose: To provide guidelines for managing patient accounts to minimize the number of accounts that result in bad debt or financial assistance write-offs. Policy: It is the policy of Phelps Health to treat all patients without regards to race, religion, national origin or ability to pay. By maintaining an aggressive financial services ...
Baby Gallery
Your child's first professional picture will be one to cherish for a lifetime. Phelps Health’s Web Nursery team from Our365 makes sure the picture session is simple and rewarding. The photographer will provide the background, but you also can bring a special family blanket or an outfit for the baby. The photo will be posted to your baby's webpage on ...
Patient Information
Phelps Health makes every effort to ensure our patients’ health and welfare is safeguarded while in the hospital. The following information identifies patients’ rights, privacy and satisfaction guidelines. Patients at Phelps Health are encouraged to voice any questions or concerns they may have during a hospital stay by contacting a nurse or member of our staff. Phelps Health is committed ...
Non-Discrimination Policy
Phelps Health complies with applicable federal civil rights laws (Title VII) and does not discriminate on the basis of race, color, national origin, age, disability or sex. ATTENTION: If you require American Sign Language (ASL) interpretation, services are available to you, free of charge. Please speak with a care manager or your nurse for these services. If you believe you ...
Interpreter Services
When you receive care at Phelps Health, communication between you and your care team is important. It is vital that you understand all aspects of your care. If you speak or prefer to communicate in a language other than English, you have the right to interpreter services. Phelps Health partners with LanguageLine Solutions to provide free audio and video interpreter ...