Everyone was friendly, respectful and listened
The entire staff was courteous. The doctor went over and beyond what normally is done by reviewing all my past history & test results. He provided assurance that my health was good & thus relieved any worries I initially had.
Dr. Gautam has always listened in a caring manner, offering excellent advice.
This was my first experience at this hospital. Everyone was friendly and patient. I was especially aware of the patience. I have rare diagnosis, the doctor and staff gave me encouragement and did not just try to throw another pill at me. I was super pleased with his medical student. She took my history and even helped us find the records the doctor needed.
My visit was very good! This doctor is very caring and talk to me so that I understood my results.
Everybody was very friendly and the Dr explained everything in terms that I could understand what he was talking about. The VA doesnt do that. I appreciated him very much.
This was my first time meeting Dr Gautam and I felt like when my apt was over that I actually had a DR that truly was concerned and cared bout my feelings, my overall health and that he was going to do everything possible to get me on the "list" for my transplant!! I couldn't have ask for a better DR!!!
All staff was very friendly & professional. Dr Gautam is the very best, he listens to you, compassionate, very good in his field and a very good people person.
Dr Arun Gautam is the best.
Dr. Gautam spent all the time needed to explain everything in detail. Excellent care.
There was no hand sanitizer anywhere in the hospital. When I left I couldn't hand sanitize my hands. Thank you very much.
Explained everything to me that will happen and need to follow through with.
Dr was very engaging and empathetic. Very kind.
Everything was explained to my understanding
Dr Arun Gautam and the entire Pulmonary Department that I have come in contact with have been completely professional and empathetic. I would highly recommend the Pulmonology Department to anyone needing their specialized care.
Everyone at this facility is polite, kind and helpful. Even people who work there were willing to steer me in the right direction for the elevator I needed to take etc. Very efficient. After I saw Dr Gautam he sent me down for a chest x-ray. It was done in a very timely manner. Great location and staff.
Everyone was kind and professional
The visit was exceptional, the whole staff should be commended on how they treated patients.
Every one was very nice. Dr. GAUTAM is a very fine carrying person. I thank him for his professionalism, and his willingness to take care of his patients.
Had a health problem and did not talk much but acted for the better of my health
Explained everything so I could understand completely. Nurses & Doctors were very nice & helpful.
The Dr. And his staff were outstanding in every way. They kept me informed of my test results the same day,which is a first. Thank you.
The doctor listened to everything I said about my strange condition. He was very understanding.
They was really good with me, but I didn't understand because I can't read it right spelled that good. It's hard for me to explain my symptoms to them, so I didn't think the doctor understood where I was coming from but he tried to understand me. It was not his fault it was mine. I really didn't know what I was there for all I know is I got a phone call to be there and I went by myself, but everybody was excellent.
I had to drive around the parking lot for five minutes trying to find a place to park, and it's like that just about every time I go to your place. So I'm seriously thinking about switching to Mercy.
I was treated kindly respectfully they got to me close to my appointment time. Didn't have a long wait at all.
The entire staff are very professional and compassionate.
The doctor and all the staff are very considerate and very professional and patient with me and my issues. I couldn't ask for a better team
Everyone was kind and helpful! The doctor made sure he answered any of my questions thoroughly and I didn't feel like he was rushing me through the appointment! Thank you Dr Gautam!
I felt heard. The Dr asked detailed questions and I did not feel the usual rush to get out the door because my 15 minutes were up
Dr. Gautam and staff were excellent and made you feel they cared about your welfare.
Every thing was perfect. Dr. Gautam is very excellent in his knowledge, and very thorough with checking information of his patient. Could not be more pleased with him. You're lucky to have Dr. Gautam. Thank you to all I dealt with.
Everything went well and quickly. Could not ask for better care. Wonderful! Thank you all.
Listened and took into consideration the interval since my last visit.
The doctor was very thorough and did a very good job of helping me to understand what needed to be biopsies. This is all very scary, but feel confident about the Dr. Gautum. Staff and nurses were very nice.
All are friendly and very helpful. I could not have words for improvement .