Efficient office, thorough doctor, great bedside manner, very good experience!
Listen to me and explained things to me
They did everything right on that day
The doctor took time and I felt like he really listened and care about my needs. The nurse was the same way and explained that she understood where I was coming from due to having the same thing in the past and present.
I can not think of anything your group could do better everyone is considerate and pleasent
I felt listened to and not rushed.
Everybody I've dealt with has been awesome .
To me the visits I have had there have ever won been a pleasant experience ever. Everyone is so caring and nice.
The wait was short and the visit with the doctor was
Everything went great .thestaff there are really kind God Bless all of you.
The entire visit was pleasant and everyone was nice and friendly
My first visit to Phelps Health. The registration staff was so nice and helpful. My first visit with Brady Floyd. He was everything I had hoped he would be. The nurse was very welcoming and had a great sense if humor. I have to say my first visit was wonderful!
Everyone was great as far as I was concerned. They were each very polite and courteous. And gave you time to answer any questions if you wanted to! I was very pleased the first time I was there with everyone being very pleasant and helpful! And it has not changed at all. They are all just great!!
Doctor Floyd was receptive, communicative and personable. I'm looking forward to working with doctor Floyd long term. I made a decision to make a drive to find a better doctor and I am so happy that I did.
Super friendly staff. Dr. Floyd listened to all of my concerns and worked with me to find what would be my best options
Make sure my messages get to nurse or Doctor
I have no suggestions. I was completely satisfied and calmed by the approach and support of the staff, especially Dr. Floyd. I especially appreciated the call from the Clinic explaining the result of my labs.
everyone was very nice and professional
Your office staff was very helpful had to use letter of coverage (proof) until my hard card gets here from Aetna.
Dr. Floyd listened to me. He was excellent. He was easy to talk to, very caring, very attentive to my needs, and I really appreciated him. If I give him any other feedback other than a perfect 10, it was a mistake. So thank you very much for your time.
Everything went very well.
Everything was really good but I had one little problem with my insurance and it's slowed things down on what I needed the office called me and told me I need to change to my new provider I had a little bit of a problem but everything so far is working out good the only thing I'm working on now is I need my CPAP machine but now I know it is in progress now I just have to wait to receive my CPAP machine I need to breathe well at night again. Just waiting on the CPAP provider now .
Made me feel like you really cared!
I would just like to say that they did well taking care of me, but I need, I think I still need more tests. I think I need some tests for like lupus or arthritis because it runs very rapidly in my family. Other than that, I'm very pleased. I don't know. They may have run that test. I'm not sure.
Everyone was fantastic- start to finish, including scheduling future appointments.
I was satisfied with the doctor. He listened to me and was very understanding.
Everyone was very friendly and explained where I could understand.
Doctor Floyd listen to my problem seemed like he cared and understood just never had a young doctor before but he made me feel comfortable
Front desk girl was very polite and had a lot of patience when I was slow to answer. The nurse was the same way. The doctor listened to my problems and didn't make me feel as though I was wasting his time. He lended an ear to my complaints very patiently. I'm so glad I switched to him.
I don't think it good idea that they can talk bad about other patient and many patients outside waiting room can hear their conversation. this is the one schedule .appointment did talking bad about the patient.so I'm pretty sure they going to talk about me too ....who knows there no windows there at front desk that they can close.I would like to say I don't want hear about what they complain about other patient to the worker and just so upset about it and I told myself really.but I can tell people in Rolla hospital front desk more nicest than.people in Salem Clinic they not nice....I don't like them .but I like Dr Floyd and I will be glad and happy to be his patient
Dr. Floyd was caring, knowledgeable and took time to listen to my concerns.
Listen very good and gave good advice. Welling to help anyway He can. Very pleased.
From start to finish, front desk to Dr. Floyd, very caring and friendly seemed truly concerned about my wellbeing, listened to my concerns and took action to treat them Thank you
I was very pleased with Dr. Floyd and the staff there at Phelps Health. I will recommend it to my family and friends. I am very satisfied. He listened to me and took time to go over my meds, and I'm very appreciative for Dr. Floyd and his nurse and all the staff that's in Phelps Health. As always, I like Phelps Health and I want to keep Phelps Health always. The only people I trust is with Phelps Health. I thank you very much for the call and I appreciate everything that's been done for me. If I have any problems in the future, I will let you know. Now I don't see any. I've been to many doctors, been treated unfairly in a lot of places. And I feel I'm going to be treated fairly at Phelps Health in Salem or in Rolla. At Phelps Health Medical Center, the hospital is very great and I like that and that's where I want to be.
The doctors and nurses were terrific. They could not have been better.
Everyone is always kind & helpful. I love this clinic! We are so happy with our doctor also.
Everyone was able and willing
I still haven't heard back about my test results when I was supposed to hear back yesterday
Dr Floyd was patient, thorough and attentive. He's definitely an asset to Phelps!
Great experience No improvement needed.
We have went through about 8 to 10 doctors on problems that I've had and as far as out of the 8 to 10, Brady's been way up there. He was a kind, considerate doctor. He listened, he explained stuff. He does referrals fast. The last lady wouldn't put in referrals for us. She was late on our medicine. She was everything. Brady's punctual. He's a good doctor. Don't change the doctor, guys. He's a good doctor.
The lady that drew my blood did a great job. She held conversation with me that distracted from the blood draw. I came with a laundry list of things that I wanted to talk about and, between the nurse and the provider, everything was covered.
This was our first time coming to the Salem location and I was happy with the experience. Everyone was polite and professional.
Dr. Floyd gave me a complete and thorough question and answer period and he is very, very keenly aware of what I am about, what I need and I look forward to my next visit. He's a good doc as far as I can tell and he likes to fish too.
every thing was great !!!
You all were great and have good since of humor enjoy going to Phelps
You have provided a Doctor that really listens and shows concern for my health! We need Dr. Brady in our Salem clinic! Thank you for providing us with the best!
You did nothing wrong. And Brady Floyd was a great doctor. He took care of my husband and myself. He did a great job and we really appreciate him. So we'll be coming back to see him. Thank you so much. Goodbye.