Paying your bill online is fast, safe and secure.
Please view your statement and choose the facility location from the options below to access your online bill pay.
Patients also can sign up for Phelps Health MyChart. With MyChart, patients can see all of their medical bills in one place and make payments online. Ask about MyChart and sign up today at mychart.phelpshealth.org.
Exciting changes to patient billing effective October 1, 2020
Effective October 1, 2020, patients will receive one billing statement that will include services received through the Phelps Health Medical Group or at Phelps Health Hospital.
Patients may still receive statements in the old billing format for services before October 1, 2020. Patients may receive these bills until summer 2021, unless the patients contact Patient Financial Services to make payment arrangements or apply for financial assistance.
Patients who are unsure of their balances after October 1, 2020, can call Patient Financial Services at (573) 458-7715 for questions about Phelps Health Medical Group and Phelps Health Hospital bills.
Patients could potentially receive bills in the old billing format and bills in the new billing format. The difference depends on when the healthcare services at Phelps Health occurred. For instance, for healthcare services that take place up until October 1, 2020, patients will receive statements in the old billing format. For services occurring on and after October 1, 2020, patients will receive bills in the new billing format.
Patients whose healthcare services include pathology, radiology or TeleNeurology will be billed separately. Pathology, radiology and TeleNeurology services are not included on statements from the Phelps Health Medical Group or Phelps Health Hospital.
Medical Group Bill Example