Published on April 27, 2020
While certain services have been temporarily suspended at Phelps Health due to the COVID-19 pandemic, many care appointments do not have to wait. People can still see their Phelps Health doctors virtually through Telehealth visits.
“While COVID-19 is big concern for Phelps Health and our community, ensuring our patients continue to receive care for other concerns is still important to us,” said Phelps Health President and CEO Ed Clayton. “Phelps Health is here to meet your healthcare needs through Telehealth visits.”
From the comfort of your home, you can connect with your care provider through a Telehealth visit -- a safe, secure and confidential way for you to visit remotely with your provider from your smartphone with audio and video capabilities.
Many appointments with primary care providers, such as family medicine, internal medicine or pediatrics providers, can continue taking place using video visits.
Telehealth visits should be used for minor illnesses and injuries, such as a sore throat, urinary tract infections, allergies, bug bites or stings, minor cuts or bruises, headaches, diarrhea, ear or sinus infections and other similar conditions.
Telehealth visits keep patients out of waiting rooms and allow them to stay at home, which limits the risk of exposure to COVID-19 or other illnesses.
When patients call their Phelps Health provider to make an appointment, patients may be told if their appointment can be done through a Telehealth visit. If so, they will receive instructions on how to participate in a Telehealth visit with their doctor.