Telehealth and telemedicine capabilities that use secure audio and video connections are available at Phelps Health for certain situations including checkups as well as minor illnesses and injuries and for certain emergency or immediate care as well as maternal and fetal medicine.
Telehealth Visits: Connect with Your Care Provider from Anywhere
From the comfort of your home, you can connect with your care provider through a Telehealth visit -- a safe, secure and confidential way for you to visit remotely with your provider from your smartphone with audio and video capabilities.
Many appointments with primary care providers, such as family medicine, internal medicine or pediatrics providers, can take place using video visits.
Telehealth visits should be used for minor illnesses and injuries, such as a sore throat, urinary tract infections, allergies, bug bites or stings, minor cuts or bruises, headaches, diarrhea, ear or sinus infections and other similar conditions.
Telehealth visits keep patients out of waiting rooms and allow them to stay at home, which limits the risk of exposure to COVID-19 or other illnesses.
When patients call their Phelps Health provider to make an appointment, patients may be told if their appointment can be done through a Telehealth visit. If so, they will receive instructions on how to participate in a Telehealth visit with their doctor.
You can also connect with your care provider with a video visit using Google Duo. Learn more here. To learn how to set up Google Duo, click here.
“I spoke with the doctor, and it felt personal. It [Telehealth visit] was nice, almost like a house call. I’d definitely recommend them.”
- Margaret Roberts, Phelps Health Patient
“Once I got connected, it was flawless. It was just like being there [in-person]…My experience was top-notch. I’d do it again in a heartbeat.”
- John “Keith” Livingstone, Phelps Health Patient
Emergency and Immediate Care
The Phelps Health Emergency Department has the ability to use telemedicine and has working relationships with multiple tertiary care facilities for consultations for specialty care, including pediatric care. Using telemedicine technology allows patients at Phelps Health to receive care without having to drive to another facility that may be hours away.
Telemedicine capabilities also are available at Phelps Health Immediate Care Waynesville. “At Immediate Care Waynesville, we are able to connect with specialty physicians throughout Phelps Health, in our Emergency Department in Rolla or specialists at Cardinal Glennon Children’s Hospital,” says Jeffery Kerr, DO, CMD, medical director for Phelps Health’s Immediate Care program.
Maternal and Fetal Medicine
Phelps Health has partnered with SSM Health to provide high-risk pregnancy care using telemedicine. Phelps Health is one of four outreach locations for SSM Health’s Maternal and Fetal Care Center.
Through the TeleTouch software, women with high-risk pregnancies can receive ultrasounds and consultation services via telemedicine technology. A sonographer in the patient’s room can perform an ultrasound while a maternal and fetal medicine physician remotes into the exam room and views the images in real-time.
Phelps Health has partnered with SOC Telemed to offer emergency and inpatient TeleNeurology services to patients in south-central Missouri. TeleNeurology is a branch of telemedicine (caring for patients remotely when the provider and patient are not physically present with each other) in which neurological consultations are offered to patients by a remote neurologist (from SOC Telemed) using modern communications technology, such as videoconferencing. Learn more about TeleNeurology here.