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Appendix 1
Amounts Generally Billed (AGB Calculation) Phelps Health provides financial assistance to patients that qualify and meet the eligibility guidelines set forth in the Financial Assistance Policy. No individual determined eligible for financial assistance will be charged more for emergency and medically necessary treatment than amounts generally billed (AGB) to individuals with insurance covering such care. The AGB is a percentage ...
The Gift of Life: J.D.'s Story
Read Time: 4 Minutes Three Things to Know J.D. Busby Jr., of Edgar Springs, was surprised to learn he needed a double transplant of both a liver and a kidney. After years of preparation, J.D. received both needed organs just hours after being placed on the active transplant waiting list. J.D. is recovering well and making plans for the future ...
Phelps Health Earns Primary Heart Attack Center Certification
Read Time: 2 Minutes Three Things to Know Phelps Health has earned Primary Heart Attack Center (PHAC) Certification from The Joint Commission and the American Heart Association—making it one of only seven hospitals in Missouri with this distinction. The certification recognizes Phelps Health’s commitment to providing 24/7, high-quality, lifesaving care for heart attack patients. Multidisciplinary teams at Phelps Health worked ...
Phelps Health Leads the Way on State Sexual Assault Telehealth Program
Read Time: 4 Minutes Three Things to Know Phelps Health is the first hospital in Missouri to perform a live sexual assault exam using the state’s dedicated telehealth network. The Missouri TeleSANE Program connects local healthcare providers with expert nurses to ensure survivors receive timely, specialized care — no matter where they live. This program also strengthens nurse training and ...
Phelps Health Recognized as Center of Excellence for UroLift® Procedure
Read Time: 2 Minutes Three Things to Know Phelps Health has been recognized as a Center of Excellence for the UroLift® procedure, offering a minimally invasive treatment for men with enlarged prostates. The UroLift® system provides faster recovery, fewer side effects and eliminates the need for long-term medications or major surgery. Patient Harold Dandridge experienced significant improvements in urinary symptoms ...
Accreditations and Awards
Phelps Health has been included on Forbes list of America’s Best Employers By State for 2023 and 2024, presented by Forbes and Statista Inc. Phelps Health Home Health and Hospice has been recognized by Strategic Healthcare Programs (SHP) as a “Superior Performer” for achieving an overall patient satisfaction score that ranked in the top 20% of all eligible SHP clients ...
Phelps Health to celebrate National Cancer Survivors Day June 7
Read Time: 1 Minute Three Things to Know Phelps Health will celebrate National Cancer Survivors Day with a free breakfast event on Saturday, June 7, at Greentree Christian Church in Rolla. All area cancer survivors and one guest are invited to attend and enjoy breakfast, commemorative t-shirts and fun activities. The event, themed “Beating the Odds,” aims to inspire and ...
Physician and Provider Recruitment
Phelps Health serves over 200,000 residents in south-central Missouri. Phelps Health is county-owned, non-tax supported and is overseen by a five-member elected board. Phelps Health employs more than 1,900 people, including 100-plus providers. Phelps Health, which includes a hospital licensed for 240 patient beds, serves a six-county area, with its main campus and several clinics located in Rolla, Missouri. Phelps ...