Dr Sanchez is new to me since my pcp retired and she had made the transition easier for me by making me feel comfortable and explains things well of medical care. I trust her. I hope to stay established with her
The people up front, they were very good and I love Dr. Sanchez. She's awesome. The whole facility is really good people. Thank you.
Dr. Hernandez is wonderful as well as all staff.
There needs to be disposable paper sheets on the examination table and a disposable or reusable pillow case for the pillow. Why wouldn't that be done and why wouldn't that be standard operating procedure?
I have recommended Dr Hernandez-Sanchez to several people. We appreciate her commitment to truly listen and the responsiveness of her staff. I cannot express how grateful we are to have her as our physician.
The front desk staff seemed to be more occupied with their social conversations than the patients.
Hernandez Sanchez is the very best in the whole wide world. So she's a keeper. Love her. Bye.
The front desk staff and nurse was so caring and treated everyone that walked in while in the waiting room with kindness and respect. Dr. Anaid Sanchez is beyond kind, she listens to my every need, comes up with solutions that actually help me tremendously. She spends that quality time with you, that right there shows me she cares.
Prompt Friendly staff Listened Dr Hernandez is very knowledgeable and professional
I don't like going to doctor's office but Dr. Sanchez is so helpful and patient. She makes the experience much less stressful and she never talks down to me.
Update the examination room.
I was treated with good respect and the nurses and Dr. were very helpful to myself and my family! Thankyou all so much!
I appreciate all the reminders to check in ahead of my appointment. But if I'm doing that, can your check in folks pay attention to what I've already answered? Same questions - all over again.
The Doctor was very professional, and understanding. Everyone was wearing a smile.
Excellent staff and provider.
Dr. H and her staff are AMAZING. Please don't fix what isn't broken.
Room, exam room 7 on the second floor was freezing cold. You guys need to fix the heat in that building, not just for the patients, but for the people who work there.
Everyone in the office is extremely just wonderful, and professional, and the doctor is amazing. I've lived here now two years in Rolla and I just love Dr. Hernandez Sanchez.
Everyone was very helpful,respectful and generally very nice!
I was treated respectfully and with care.
Very friendly and answered questions for me that I was concerned about
We were seen ahead of schedule. Everyone was pleasant and considerate. The health screening was thorough and made sense.
Dr. Sanchez is very knowledgeable, very thorough, and she makes sure that I know what all my options are. I give her the highest rating. Thank you.
I appreciate the prompt response to email requests for medication needs. thank you
I had excellent care. My only problem was in recognizing a mirror as an elevator door.
Ms. Hernandez always listens to my concerns and gives me the tools I need to feel strong and capable. Never talks down to me. I am an integral part of the equation for my health
Im always treated well. The staff, Dr. Hernadez Sanchez is always attentive and explains everything. The plebotomist in the lab is awezome to
I appreciate you getting me in when my appointment was actually scheduled. I did not have to wait very long at all
Short wait time, courteous staff and Dr. Hernandez was attentive, listened to me, made me feel comfortable and I would highly recommend her to others.
Well my doc Sanchez told exactly what I should be taking and she even upgraded my meds because I need a change she also was very nice and kind very respectful
I had already completed a survey online, which I had to complete again when I came to the front desk.
Excellent team work, providing understanding for each diagnosis and treating each diagnosis as an individual problem. Too often physicians lump patients as everyone having the same issue. Dr. Hernandez is a good listener, she addresses each concern giving direction and then restating prior to your exit.
Courteous, friendly, helpful, and made me feel at ease. Provider answered all my questions and concerns.
I was seen quickly after calling with my issue and my doctor concerned herself with trying to find out why I was ill. Also, the lab person who took my blood was very accommodating even though it was very close to closing time. In addition, the nurse was friendly and efficient.
Prompt and friendly service with a course of action for my treatment plan.
Dr hernandez-sanchez is the most caring doctor I have ever met. She listens to every word you say, she's very thorough, and makes you feel very comfortable talking with her. I will definitely recommend her to family and friends
The nurse that conducted my vitals was very professional and pleasant. Doctor Sanchez is an excellent physician very knowledgeable about my health on an individual level.
I was very surprised and happy to have been given an appointment later in day when I stopped by in morning
Dr.Sanchez was wonderful! She spent alot of time with me. She listened to all of my concerns and answered all of my questions.
Everyone in office is friendly and helpful. Love my doctor!!!
Everything was done properly, and I don't see any need for improvement.
Visit seemed hurried and rushed ,probably not in exam room with Dr more than 15 minutes
Everything was good as it always is. Missed seeing my special PA but that was ok.
Everything was just as good as it could be and I was very pleased with everyone!!
I always receive courteous and professional care at Phelps . You're the Best !
Dr. seemed less attentive and in more of a hurry than in past visits.
Everyone was courteous and professional. This was my first visit with Dr. Hernandez-Sanchez as a new patient. She spent time with me going over my test information on My Chart and asked questions about my overall health and answered all my questions. She spent approximately 45 minutes with me. I felt she got to know me and listened to me.
I love Dr Hernandez and my health numbers show how she's getting my health back!!! Give her a raise!!! She deserves it! I recommend her to everyone!!
Every thing was perfect. I could not have ask for a better axperence.
The front office folks were great!
Dr Hernandez always listens to my needs and always goes above and beyond. Nurses are always nice.
Kindness, respect, and a friendly manner.
Easy access to the doctor office was the best thing when I got there. Easy check in and wait time was reasonable. Staff were responsible and respectful. Thanks