My appointment was lengthy with seeing several people, including imaging and surgery date. I voiced that I had a limited time and the scheduler expressed her understanding and she said she would get me out under the time. I said I had 10 minutes. So I appreciate their swiftness and understanding and appreciating my schedule. Thanks.
Everything was excellent.
The fact that we were called back at 3 o'clock and we didn't get seen for almost 50 minutes after we were put in the room was a little long.
I had to wait quite some time, before I was seen.
Brett Clayton was great. He explained things much better than anyone else had.
The Phelps Orthopedic office staff is quite awesome! They are all professionals yet add a personal touch when they see me. They always seem to remember me which makes me feel seen and valued.
The nurses really listen and make sure all your issues are addressed. The doctor is great!
I was happy with my Doctor. Good report.
The doctor was very courteous and took the time to explain my options thoroughly. He was very understanding and knowledgeable about my issue. I would highly recommend him and his staff.
I totally enjoyed my visit there and Brett Clayton answers all questions and he's very pleasing for his nurses.
Needs to listen closer whenTold had twisted my knee .That is a new injury not the same old thing .
I love Phelps. I've been getting pain procedures here for more than 5 years. I keep coming back and will have a knee replacement surgery here soon!
Painless injection and answered my question on another medication I had recommended to me by a friend.
Pleasant experience at the office with all staff Appreciated there courtesy and kindness
Everything was great, can't think of anything that could have been done better
Very pleasant experience. The doctor was very kind and considerate.
Dr. Clayton was super helpful with trying to, I'm self-paying and he was really reasonable in understanding about that and trying to find ways to keep my bill low and giving me suggestions on that while also providing quality care.
Appreciate everyone on the team with my post op care. Phelps County is an excellent facility.
From check-in to checkout, a great experience
The provider was great. However, this clinic is extremely busy and it's hard to keep everybody straight. I feel like it would be more beneficial if the provider reviewed your chart before meeting with you.
The provider and his nurse were very helpful and professional. They knew what my needs were and took care of it very quickly. However, the front desk DID NOT complete my check-in procedure properly. I was left sitting in the waiting room for over an hour, 45 minutes + after my scheduled appointment time. Luckily the doctor was still there and was able to take care of me. This was extremely frustrating because I had to take time off from my job to make my appointment time.
Everything went very well. Can't complain about anything. Thanks to everyone !
Brett is so good with our boys, always takes their minds off their injuries and gets them talking about sports or video games or whatever they are in to while he does what he has to do. He is so kind and such an amazing provider!
My daughter was very nervous about her visit. She was in discomfort and some pain and everyone treated her with respect. Not only did they speak directly to her, they listened and asked questions she could respond easily to. The staff was very friendly, very welcoming. We didn't feel like another number. We will continue to recommend Phelps Ortho and their team. We have had an amazing experience and we will continue to come. Thank you for all you do!
Brett was very good at explaining everything I really felt comfortable with him
Very informative. Provided all the information I needed. Great quality time. Would definitely recommend Brett Clayton.
Everything went well in spite of TRICARE and Fort Leonard Wood screwups
Overall just pleasant experience. All friendly and courteous.
Acted very friendly and confident. Leads one to trust the provider, and nursing staff.
Brett did a great job. I was already pretty sure what he was going to say. They were very professional and courteous. I really appreciate all he did. He cares about his patients.
The nurse was great. She sensed my personality fast and provided light hearted conversation that comforted me. The X-ray technician was amazing. She allowed me to set in a rolly chair to get my foot xrayed instead of making me get in the table. Brett was fantastic. He explained my injury very well, in a vocabulary I understood. He was quick and to the point in the best way. Even checked on me after the nurse fitted me with an aircast. 10 out of 10, would see him again if the occasion called for it.
I had to wait a long time for the dr to come back and give me a shot
Fitting me into their schedule on a same day basis was critical in caring for my injury. This group is wonderful and I'm so very grateful for their service in quickly identifying my problem and getting me on the road toward healing..
Glad to have Clayton and staff treat my knee problem. Very professional yet very friendly. Also, on time with appointment which is appreciated.
