Dr Michael Potter and his staff, we're so good to me, kinda wish my other shoulder needed work.I am beyond grateful, for all Dr Potter has done for me.PS they all need a pay raise.Thanx Rolla Hospital!!!!!
He listened to my concerns about my wrist & thumb. Them explained what he can do to alleviate this pain. Awesome!
Everyone is kind and treat everyone with respect and knowledge
Everyone was so nice and respectful
Everyone was kind and understanding
Explained condition as we could understand, very knowledgeable Dr. Courteous staff & awesome nurses
Everything went good. The people at the desk, they were very friendly. Went back to the doctor's office. The nurse was friendly. Dr. Potter, he is a very good doctor, I think. It all went well.
I felt heard and given good directions
He helped us in every way possible.
Great care at this visit.
They spent time with me asking questions to decide what was going and gave me something that helped
Nothing everyone was wonderful
The minute Dr Potter sat down with me and explained my surgery, I felt at easy. He was wonderful from start to finish.
Knowledge saved me $1000. Thx
The staff were very helpful and respectful ?
Dr Potter is the best . i would recommend him to anyone because he is just awesome. He cares about his patience.
After the nurse did her intake, she said the doctor would be with us in 10-15 minutes. She then left and closed the door. It was 45 minutes before the provider came in. I sat in the exam room wondering if I was forgotten. It would have been nice if I would have been kept informed on the wait time instead of just sitting in the exam room with the door closed. I was seen an hour past my appointment time with no communication as to the wait time.
Everyone seemed to know his/her job and did it well.
Excellent staff! Need more parking spaces!
Every thing was great thank you
Yeah, Dr. Potter is a very good doctor and everybody treats me very well. I have to say I like going to the doctors. Bye.
We got there just before we were expected and the staff handled everything very nicely.
Coming from the VA system, it is so refreshing to be in with doctors who actually listen to you and care and not just try to push you through. I had a very good experience. Thank you.
No complaints or concerns. Everything went smoothly.
Leave Dr. Potter alone and let him do his thing! He is awesome!!!
I fill out the online pre-registration forms and it doesn't cross over when I get asked the same questions again when I check in. Very annoying. The staff is fine though it's the system that's not good.
Friendly, personalized, patient listening.
Dr. Potter is very professional, very kind, very thorough, and very good at what he does and makes the patient feel comfortable.
It couldn't have been any better than it has been. Thanks
Everyone was super efficient and courteous! Great teamwork
I walked into the building, hurting very severely. The doctor just looked at my legs and knew the problem fixed him. I walked out of there standing tall, not leaned over. I am extremely extremely happy thank you.
Dr Potter and staff is the best!
The medical assistant was very personable and professional. The provider answered all my questions and didn't seem put off when I questioned the cortisone injection as a treatment option. Very good experience overall.
Everyone was Caring , Polite, Respectfully and Sence of Humor
Dr. Potter is the best surgeon that Rolla, Missouri has ever had, and we need to keep him as much as possible.
Clear explanation of issues
Everyone was cordial and professional and recognized me as an individual.
It would've been easier to get the X-ray on my way to the exam room or have a w/c to go to the X-ray room as I have a broken leg. It was planned before my appt that I would have another X-ray at the appt.
staff to work with, kept me eased at every moment. And I will recommend this facility to each and all.
Every part of my care that day was a perfect experience.
Dr. Potter is very professional as are his staff. He explains things clearly. I don't have to wait "forever" from r my appointment time be completed. I'd definitely recommend him and his staff.
Dr. Potter is one of my favorite doctors of all of them, and they treat me great there. Thank you.
It was determined that I needed more physical therapy.
Every time I come to this clinic we have a great experience. From check in to check out. If we have questions they get answered with honesty and with genuine concern and understanding. The nurses are and friendly and they always introduce themselves before they walk in. We always feel safe and cared for when we come in.
DR POTTER IS THE BEST AND HIS NURSE IS SO NICE AND WONDERFUL ALSO
Were very friendly and explained things where I understood what was happening
They treated you like a person. When you ask questions, they listened. No matter how embarrassing it was. I drive 2 1/2 hours just to come and see the doctor.
Everything was explained to us, and what we needed to do.
From finding a mint for my cough, to listening carefully to my trigger and knee pains, and those looking needles. The visit was a success!
Dr Potter and his staff are excellent and truly care about each patients medical condition. Outstanding provider.
The staff and Dr Potter always maintain a professional and respectful attitude towards their patients.
Clear, concise explanations and quick service
Dr Potter and all of his nurses were nice and knew their jobs and were very good at explaining what was happening through my knee injections. And Dr Potter's office staff were very helpful in getting me scheduled to see about having gastric bypass surgery. From the receptionist to the making of my next appointment everyone was efficient at their jobs and I feel very comfortable in Dr Potter's office and staff. I give everyone a big thumbs up and I will continue to have Dr Potter as my Dr for my injections and knee replacement when the time comes.
The stall was very professional kind and respectful that cannot be added onto. They are very good at what they do. Thank you for seeing me.
Everything was great with no complaints
When I arrived I had gotten my time wrong and I arrived later than my appointment. Everyone was so accommodating in trying to help me out and I was able to get in to see the doctor very quickly. I really appreciated all the help.
Polite and efficient receptionist, caring and professional nurse and highly effective person taking notes to save time entering medical records. Very nice and knowledgeable doctor. Outstanding visit, I would recommend Phelps Health anyone and everyone.
Always treated friendly and as a unique individual
Dr. Potter always advises me of options and what he thinks is the best option, but gives me the choice. He knows I am prior medical and doesn't feel like he has to "dumb" it down for me. We always recommend him to everyone.
Very friendly interactive and patient with me while I explained my problem
Everyone was very nice to me and answered all my questions completely. They all made me feel that I could put all my confidence in them when caring for me today and in the future.
Your office has always treated me well and I appreciate everything they have done for me.
You met my expectations with caring,kindness and the ability to treat me and explain everything in a manner where I understood it. Keep up the good work.
The staff and everyone I saw was very friendly and professional, Dr Potter answered all my questions and explained everything to me and I couldn't have asked for anything to have been better.
Always courteous, listens well and provides easy to understand responses to my questions.
Everybody's very kind and explains things as they're doing it
They gave me good attention and cared for me very well
Everyone is always friendly. Dr. Potter is very thorough and explains issues in language that non-medical professionals can easily understand. I value his expertise and opinions.
No improvements noted from my experience.
Dr. Potter and staff are amazing. His nurse is an absolute doll
The staff kind and helpful.
It was generally great. The staff, doctors, nurses made it very easy, helped my anxiety go down, because I was honestly scared. But them just relating and talking, I generally had a good time. And it was quick, easy, asked for help anytime I needed it. And it was generally good. Honestly, I'm very happy, to be honest.
Nice staff. Easy access. Dr Potter easy to talk to.
I couldn't ask for better help my right hand is doing pretty good, of course the left hand was worse. I thank it will take a little longer, I am very thankful for what they have done
We ended up waiting over an hour after our scheduled appt time. That threw us off of our other appointments. Dr. Potter is wonderful. It was just a long time to wait. We were told he was 10 minutes behind.
I had exceptional service in all aspects of my stay at the hospital.
Wait is never long the Dr.& Staff are super friendly. You leave with a plan until next visit. Always are told if you need anything reach out to us.
Answered all my questions provided me with options and explained all my concerns
Everybody in the office was great. All my questions was answered. Everything was explained perfectly to me and I appreciate everybody. Thank you.
Dr. Potter listened to what I had to say and showed me my x-rays, which was good.