Listened to me & responded positively to my request. Very professional staff all the way around.
As always Dr Potter spends time and explains the hard stuff. He is patient with us no matter how many times we ask the same questions. TB is the best!
Total respect in all areas
I am very happy Dr Potter and his expertise in helping with my shoulder and back pain. He expressed the benefit of the shot for pain relief and I'm glad he did because the shots worked for me.
The appointment was on time and Dr Potter explained things quite well and gave me information to help rehab my ankle. He also repaired my collar bone broken into three pieces last year and did a great job. It is back to full strength and works well.
Dr agreed to see both my wife and me at my appointment. Her appointment was two day after mine and saved an extra trip to MOB. Dr Potter immediately discovered to cause of my knee pain and was able to give me an injection and make me able to take care of my wife.
I was treated very Well thank y0u
Everything was explained though and the doctor was extremely helpful.
As always, Dr Potter and his staff were wonderful.
Dr. Potter and staff was courteous, kind and caring.
Dr Potter is an excellent Dr. needs work on his bedside manner. All in all I was in the best hands possible. Only issue I have is I had to wait an hour to see him! That part was ridiculous!
Courteous and easy to understand.
Everything was straight forward. Dr. Potter, for me, has always been easy to work with. His staff is efficient and scheduling for surgery was very straight forward.
Dr Potter knows what he is doing.
After the nurse took my vitals, I sat in the room for an hour and nobody had came in or told me that I would be waiting or that he was running behind. Yep.
Everyone who worked with my mother was very kind to her including the young man at the waiting room desk who got her a little bag and some crackers when she suddenly became nauseated.
Just keep doing what you are
Perhaps, ... a toilet close by? Keep up the outstanding work and positive vibes with smiles!
Never a long wait and I leave knowing my care plan, like that about Dr Potter and his wonderful team .
The MRI technician was excellent
Amazing staff and Dr Potter is a blessing
Timely staff I did not have to wait any. Took me in as soon as I got there
Dr. Potter is always very information and nice. His staff was very nice
All staff friendly, helpful, and seem to enjoy the work environment. Would not hesitate to recommend them to anyone needing a good Doctor
Everyone was kind and caring
All were very professional.
Dr potter always takes care of my issues he spent time to explain my up coming surgery He's very good
Doctor & nurses were great!
The staff was very nice and understanding. They were awesome!
Made me feel heard and comfortable. Thank you!
Dr. Potter is a wonderful surgeon. I appreciate his patience with me. Will recommend him to anyone needing orthopedic services.
Check in was fast and easy. I didn't have to wait long to get called back. I also did not have to wait long to see the doctor.
I was really nervous and they made it really comfortable to have the surgery done and were very careful and very kind. And I appreciate Dr. Potter for this surgery. And I appreciate all the staff that was there. It's really good quality and care for the patients. Thank you.
Love Dr Potter and his staff. Always well taken care off.
Dr Potter and his staff are awesome. I'm happy I can explain my issues and he listened to me and we came up with a plan of action.
Dr Michael Potter and his staff, we're so good to me, kinda wish my other shoulder needed work.I am beyond grateful, for all Dr Potter has done for me.PS they all need a pay raise.Thanx Rolla Hospital!!!!!
He listened to my concerns about my wrist & thumb. Them explained what he can do to alleviate this pain. Awesome!
Everyone is kind and treat everyone with respect and knowledge
Everyone was so nice and respectful
Everyone was kind and understanding
Explained condition as we could understand, very knowledgeable Dr. Courteous staff & awesome nurses
Everything went good. The people at the desk, they were very friendly. Went back to the doctor's office. The nurse was friendly. Dr. Potter, he is a very good doctor, I think. It all went well.
I felt heard and given good directions
He helped us in every way possible.
Great care at this visit.
They spent time with me asking questions to decide what was going and gave me something that helped
Nothing everyone was wonderful
The minute Dr Potter sat down with me and explained my surgery, I felt at easy. He was wonderful from start to finish.
Knowledge saved me $1000. Thx
The staff were very helpful and respectful ?
Dr Potter is the best . i would recommend him to anyone because he is just awesome. He cares about his patience.
After the nurse did her intake, she said the doctor would be with us in 10-15 minutes. She then left and closed the door. It was 45 minutes before the provider came in. I sat in the exam room wondering if I was forgotten. It would have been nice if I would have been kept informed on the wait time instead of just sitting in the exam room with the door closed. I was seen an hour past my appointment time with no communication as to the wait time.
Everyone seemed to know his/her job and did it well.
Excellent staff! Need more parking spaces!
Every thing was great thank you
Yeah, Dr. Potter is a very good doctor and everybody treats me very well. I have to say I like going to the doctors. Bye.
We got there just before we were expected and the staff handled everything very nicely.
Coming from the VA system, it is so refreshing to be in with doctors who actually listen to you and care and not just try to push you through. I had a very good experience. Thank you.
No complaints or concerns. Everything went smoothly.
Leave Dr. Potter alone and let him do his thing! He is awesome!!!
I fill out the online pre-registration forms and it doesn't cross over when I get asked the same questions again when I check in. Very annoying. The staff is fine though it's the system that's not good.
Friendly, personalized, patient listening.
Dr. Potter is very professional, very kind, very thorough, and very good at what he does and makes the patient feel comfortable.
It couldn't have been any better than it has been. Thanks
Everyone was super efficient and courteous! Great teamwork
I walked into the building, hurting very severely. The doctor just looked at my legs and knew the problem fixed him. I walked out of there standing tall, not leaned over. I am extremely extremely happy thank you.
Dr Potter and staff is the best!
The medical assistant was very personable and professional. The provider answered all my questions and didn't seem put off when I questioned the cortisone injection as a treatment option. Very good experience overall.
Everyone was Caring , Polite, Respectfully and Sence of Humor
Dr. Potter is the best surgeon that Rolla, Missouri has ever had, and we need to keep him as much as possible.
Clear explanation of issues
Everyone was cordial and professional and recognized me as an individual.
It would've been easier to get the X-ray on my way to the exam room or have a w/c to go to the X-ray room as I have a broken leg. It was planned before my appt that I would have another X-ray at the appt.
staff to work with, kept me eased at every moment. And I will recommend this facility to each and all.
Every part of my care that day was a perfect experience.
Dr. Potter is very professional as are his staff. He explains things clearly. I don't have to wait "forever" from r my appointment time be completed. I'd definitely recommend him and his staff.
Dr. Potter is one of my favorite doctors of all of them, and they treat me great there. Thank you.
It was determined that I needed more physical therapy.
Every time I come to this clinic we have a great experience. From check in to check out. If we have questions they get answered with honesty and with genuine concern and understanding. The nurses are and friendly and they always introduce themselves before they walk in. We always feel safe and cared for when we come in.
DR POTTER IS THE BEST AND HIS NURSE IS SO NICE AND WONDERFUL ALSO
Were very friendly and explained things where I understood what was happening
They treated you like a person. When you ask questions, they listened. No matter how embarrassing it was. I drive 2 1/2 hours just to come and see the doctor.
Everything was explained to us, and what we needed to do.
From finding a mint for my cough, to listening carefully to my trigger and knee pains, and those looking needles. The visit was a success!
Dr Potter and his staff are excellent and truly care about each patients medical condition. Outstanding provider.