The lobby was packed so we waited in our vehicle which was nice because everyone was coughing in the lonby
We had a problem with getting the prescription sent. The doctor said it was sent and he told us he verified that it was sent, but when we got to the pharmacy, it was not there. And it did not, the prescription did not arrive until the next day. This is the second time that this has happened. So I don't know what's going on with the prescriptions, but they don't always get there in a timely manner.
The nurse practioner I saw was thorough, curious, and knowledgeable.
Very friendly, very caring, very efficient.
I was treated so well by the doctor. He immediately recognized that I had had an ulcer in the past and modified the medication for to do something that would work but be gentler on my stomach. He called it over to Walmart and got me out of there quickly so I could start on the antibiotic immediately. He was absolutely wonderful. I couldn't have asked for better care.
Very crowded 2 1/2 hour wait Craig Tatom professional as always.
You did everything I could expect
The people are very nice and good to me and the doctors was too
I always go here for urgent care they are very good.
No improvement here, everything was good! Thank you for your care & concern to me as your patient
I don't think they did what they should have did with my complaint that I had. I had from my shoulders to my waist problems and pain in that stomach area. And they did a P test and then they did an EKG, which I have no idea why they did that. So I don't feel, and they didn't even push on my stomach. They didn't do anything. So I was disappointed.
It was the best care I've ever received. They knew I was in pain and put me at high priority in everything. I want to thank each one of them especially the doctor. He was very caring and gave me the best care possible. I have told everyone I know what a great job they did!
Mr. Tatom is by far the best provider that I have ever encountered! He's caring, listens to what you have to say and even joke's with you. I injured my shoulder and was having some difficulty with putting my coat on, and Mr. Tatom without hesitation helped me. I didn't even have to ask, he jumped right in and assisted me.
Appreciate the professional help I received.
Did well I. I will go back
I wish the walk in clinic doctors were an option for permanent doctors, I always feel comfortable and well looked after.
Every time we have needed an appointment and our PCP is not available, we have had an awesome experience at the walk in clinic. Efficient office with caring providers.
The provider seemed to push off the concerns I had about my foot. And said I had arthritis when that's not the case and I know am in a walking boot. Felt as though the provider just wanted to give a work note.
The staff were wonderful! I was really uncomfortable and they were so understanding and helpful! I am from out of state and new to the clinic and my experience was outstandingly positive!
It was good. Had a real good doctor there and he was very easy to talk to and he was very knowledgeable. So, thanks a lot. Thank you.
this is a great place for immediate Medical care. It was not busy the day i went so the wait was short. the providers are very good listeners and take the time the explain treatment. it is impossible to get an appoint with your gp within a two day period. I am glad Phelps has this available.
Everyone was super nice and super helpful. I also enjoyed the classic rock music they played. Only one issue. I went in for a UTI with aches and pins and a horrible headache. I received 4 shots. One was an antibiotic I know. I was so sick I just went home and went to bed. The next morning I was going over my discharge papers and it said that 3 of the shots were for Sinusitis. But one person informed me that I had sinusitis. They did test me for COVID and the flu which came back negative I was told. But I was not informed that I had sinusitis. But I was very happy with everything and everyone. I will be back and will recommend. I won't tell anyone about this. But to be fair I was rather delirious and hurting so I could have missed something. I just think I'd remember that though.
We had a great experience
Everyone was extremely friendly and was very efficient.
They were nice and told me before hand X-rays tAke 45 minutes.
Got us in real quick and they are always very super nice
Everyone was fantastic! The lady at the front desk was very nice and welcoming. The nurses were so kind and good with my son. We loved the doctor! So funny and a breath of fresh air!
My weight time was unbelievable long. I was called from the waiting room into an exam room relatively quick. However my weight time in the exam room was nearing 2 hours by the time I left. I ended up leaving the clinic without even seeing the provider. Part of my time in the exam I sat in the dark. The lights came off and on at will. (Are the light switches for the exam rooms on the outside of the exam rooms? Does one light switch control multiple lights in multiple rooms. Had I not been called back from the waiting room, I might not have expected to see a provider as quickly. In fact my strep test results were published to mychart link a long time before I even left. It was abundantly clear that the providers were very busy and I had no idea how much later I would have to wait to see Craig. So after I had read my test results as I was not feeling well I left with out seeing Craig and opted to go home and rest. It ended up being a negative experience.
I waited a half an hour in the waiting room. Then move to the reviewing room. 1 hour. Finally had to come out and ask somebody are they going to wait on me or what? So there's only two doctors on the weekend three during the week and they were covered up. I think someone can inform me within that hour what was going on why it was taking so long. If I knew it was going to be that long I would have just gone home. Doctor myself.
People skills with the office staff need improved on with a certain few
Everything went very well. I appreciate having such a kind and convenient place with nice people and convenient hours so close by. I always recommend this place to others.
Very streamline process. I'm glad we have this clinic available. So needed for this area (could actually use more staff or another facility - probably nothing the staff there isn't already saying).
Craig Tatom was very nice and listened to me. It was all a good experience.
Craig and rest of staff were great!
Extremely rude staff. So rude, inconsiderate and done with this place!
Craig Tatom is a wonder and professional provider. He was able to relieve fears and at the same time offer solutions. Would highly recommend him. The nurses were also very compassionate and kind
Excellent support staff, nurse and doctor. I was seen in a timely manner and felt completely confident with the care I received.
Dr. Tatom was fantastic, liked everything about him. I'm finally getting over my sickness now. Took a couple days, but almost there. And I don't really have any complaints. Thank you very much.
I was treated well and completely
Everyone was courteous and helpful. The care provider was thorough and gave good advice. I had little wait time.
