Gorrell is the best doctor for me she listens to me I have been seeing her since 2008
I did complain about . No one calling me to make an appt for my first bone density shot so I won't be taking it. Please find me a good comparitive pill to take . Not every day ????? She called to get me some help and no one called. But then again . My phone has. A lot of suspected phone calls I deleted right away big it don't say Hospital calling or Drs office ????
In and out of X-ray and office Good tx
Dr. Gorrell is always attentive, personable, and professional. She treats me as an individual and remembers past illnesses, injuries, and issues.
During all my and my hubands visits we are treated with respect and caring.
It was an excellent visit overall. I would prefer you didn't use the word provider though. My doctor worked hard to be able to be called doctor unique from other providers.
Every thing just clicked as it should. It was an awsome visit.
Everything surpassed my expectations
Everyone was so helpful and kind.
All was great! Thank you!
Dr Gorell always takes the time to listen and to help you figure out what needs to be done
I had no waiting time. I was called back before my appointment time and taken care of almost immediately. Very pleased with the professional attention I received.
I hadn't been feeling great and I love she did a bloodwork . Dr. Gorrell is the best Doctor I have ever had .your the best
Very upbeat "can-do' attitude- lots of smiles & encouragement. Never dread a visit. Glad Dr. Gorrell is my designated primary care physician!
Everything was as it should be, always have had great service, and have sent multiple people to you. I really appreciate the out of office service that I've received ,the only thing I've ever had a poor experience with was billing. Thank you for all your help
Dr Gorrell has always been respectful and easy to converse with regarding my health concerns. I feel I have a good rapport with her. I hope she doesn't leave any time soon.
Everyone was a real professional at doing their job
Called got appt for same day and everyone was very friendly as always long time client
I was listened to and not rushed.Dr. Gorrell took care of all my concerns.
Dr Gorrell is the best! She listened to my concerns- addressing each of them and helping to resolve them.
Always very happy with the care we get there.
Everyone has always been excellent.
Everyone at the ST James Clinic is always courteous, thoughtful, and helpful. Dr. Gorrell is a wonderful caregiver!
Listened to my concerns with caring and compassion
The provider was great. She's very experienced. I enjoy the way she takes care of me. And the staff is all very, very good. Forest City does a very excellent job. Thank you.
I was taken back in less than 5 minutes, and saw the doctor quickly after the nurse was finished. I was there promptly and appreciate not having a long wait time.
Everything went well this visit!
As always excellent experience !
More in depth caring for all conditions.
Office/Reception was, at best, slow.
Dr. Gorrell and the staff are amazing! Very friendly, courteous and helpful. They always are on time as well.
Everyone was very kind and courteous. The experience was very good.
Everyone I interacted with listened to what I was saying which made me feel "heard." This is lacking in far too many health care venues these days and is SO appreciated!!!
Attentive and respectful - all was well
You have the best nurses there! Dr Gorrell is so wonderful. Her nurses are so helpful.
Everyone has always treated me with kindness
The care was unbelievable great, the ER staff was so awesome professional and quick with response to my care .
Excellent customer service and medical advice.
Attentive to concerns and agreed and enhanced potential treatment options
Courteous and professional!!
Dr Gorrell and staff are Great . She has been my doctor for over 25 years .
Amazing and wonderful as always
I have always received great treatment there. My many different complaints has always been treated without misgivings. My many questions about why my previous of Fibromyalgia didn't cover all my symptoms to being also diagnosed with MS. My questions on my kidneys led to the diagnosis of Hodgkin's lymphoma, received treatments almost immediately for that.
Everybody was very friendly, professional and courteous.
Everything was very good. No improvement needed.
Dr. Gorrell was very thorough and provided me with useful information about nutrition. She listened and responded to my questions and did not make me feel rushed.
Listened and talked about things I can try
Cured me while Setting my mind at ease.
When I arrived the receptionist was prompt getting me checked in and within a few minutes I was in a room with the nurse. The Dr. and PA listened to my symptoms and gave me some options on how to treat the issue.
I have always been treated well and in a timely manner at Forest City Family Practice. The staff is respectful, attentive, caring and thorough. I have referred several people there.
As usual I think Dr. Gorrell and staff could not be nicer. I always get in and out on time and I find everyone to be thorough and kind.
Every member of the staff at Phelps Health Family Medicine St. James is very professional. My visits there are even better because they all treat me as if I am a member of their family...How rare and wonderful is that? Thank you for giving me the opportunity to tell you how much I appreciate my healthcare team!
You guys have done everything well. Good job.
Everything went well. Nothing need to be improved.
Felt like we were a valued member of this medical practice, as patients. Seemed they remembered us, liked us. Felt very comfortable with all staff. Was a very nice visit. Highly recommend.
Everyone was very nice. I was especially impressed when Dr. Gorrell called me personally to discuss my lab results.
Cut the wait time in half. Thank you.
Everyone was friendly and helpful. Dr Gorrell answered my questions and recommended a helpful plan going forward.
I feel it was a collaborative experience.
Dr Gorrell is a wonderful doctor- she listens and is committed to finding a solution to what ever issues you may have when you go in. Definitely recommend the doctor!
Good office visit. When required to sign forms,new pens should be provided for each patient. Germs are on the pens sitting in the office containers.
Dr Gorrell and her nurse are awesome.
It's hard to get an appointment. The provider is booked months in advance.
All my concerns were addressed and questions answered.
Dr. didn't really address problem
Dr. Gorrell really listens to me and understands my condition. She is very courteous and respectful.
Dr Gorrell was very nice and listened to what I had coughing etc. everyone was very nice and I got in to see the doctor on Christmas Eve which I was very appreciative of. Thank you.
It was strange the directions were to go to room 380 but when I got there I had to go to room 300 to register then back to 380. It wasn't a big deal as I was early but someone with limited mobility etc could have been late for appointment.
It be nice if you could get in to be seen quicker when your sick instead of being booked up and have to make an appointment weeks out when you probably not gonna be sick by then !
You were able to get me in promptly with Dr. Gorrell and she was very thorough and helpful. The staff was friendly too.
Everyone was nice and courteous
Dr. Gorrell is an exceptional doctor. Her nurse and the staff at Forrest City Family practice were and are like family. I've been a patient there for over 20 years. Thank you.
Dr. Gorrell was really nice and made me feel so much better
I was very impressed with the experience. Everyone was extremely, extremely wonderful and very explanatory. So I appreciate their services a whole bunch and I definitely would recommend them to anyone. Thank you so much for your service. Bye bye. Thank you.
Staff were courteous and pleasant. Wait time for appointment was minimal
The phlebotomist needed to be a little more friendlier.
Dr Gorrell is an outstanding physician. I have no suggestions as to how my appointment/visit could have been improved.
Everyone was great Can't think of anything right now needing improvement
The wait time is short, everyone is friendly.
Awesome experience as always. Love Dr Gorrell and the entire staff!
I been going to this clinic for almost thirty years, I could PC provider, but it is worth the hour and a half drive to attain excellent health care!
Attentive listening by Dr Gorrell and wasn't rushing to get to next patients. Support staff very kind
Everything was great no improvement needed
The receptionist even helped me set up My Chart to be able to use this communication. Previously, I was not able to get it to work for me. I commend that spirit of helpfulness over and beyond duty, only. My heartfelt thanks!
I wish the vaccination process could have gone quicker. A nurse was teaching an MA how to give them so it took forever when I had already been there for about an hour. While I was there, the baby wanted to nurse. So I appreciate the time to do that while I talked to Dr Gorrell.
Office staff and nurse get me in quick. Little waiting time for Dr Gorrell to see me, she seems to listen to my concerns, gives solutions and options.