Never a long wait. Everyone is efficient. Facility always looks clean
They listen to me and they help me
As always Katie and her staff are so wonderful and professional- THANK YOU VERY MUCH!!!
Dr. Katie Allen is one of the best providers I have ever seen. Very kind, caring, and thorough. The front desk ladies and nurses are also so friendly and professional. 100% recommend
Katie Allen makes me feel heard. Best provider in the area hands down. My whole family is established with Katie and we wouldn't have it any other way.
Ms. Allen truly listens to and takes the required time to teach and diagnose the patients symptoms. Excellent Care Provider.
Being patient, polite, and good listener. Reaching out to specialist that can help with other issues
Don't need improving phelps health is the best.
Appointment was at 9 AM and they were already running 30 minutes behind. Not always their fault, but still discouraging.
You listened well and everything was handled professionally and you took care of my needs. Thank you.
I am always pleased with the care I recieve.
Katie Allen is hands down the best NP I've ever had the pleasure to be cared under. She listens to my needs, helps me understand test and lab results. Encourages me spirituality and makes sure that I am taken care of as a whole person not just the thing to be treated during the visit. Katie is compassionate and a Advocate for he patients. I am so blessed to have Katie as my PCP and NP. Phelps Health is in good hands with Katie Allen. God bless this amazingly gifted physician. Praying for all my care team daily. Thank you have a blessed day.
The staff is in the moment and not only listens but hears you.
Everyone was attentive and tried very hard to make sure I understood everything even Katie Allen. I walked in without realizing my bp was 160/118. While I kinda feel like maybe that they could have asked to to have someone called to come in with that setting. I drove myself there and went home I can't complain much. I wasn't feeling any symptoms. But their care and concern for a first meeting was very comforting. I won't complain much.
The patient care was very, very professional and I have no complaints.
Katie was amazing. She was very personable and easy to talk with. She has an excellent bedside manner and listened to my concerns, and more importantly made me feel very comfortable. I highly recommend her to anyone looking for a general care provider.
Nothing. Katie Allen is the best primary I've ever had.
At check-in time, you should have more privacy because they ask you for your personal information and everybody in the waiting room can hear it.
Everything was perfect I was nervous even cried a bit. I thought I would be treated badly but everyone I mean everyone made me comfortable and safe. Thank you Phelps you know how to make people wanna be part of your facility and support the work you guys do
Courteous and efficient administrative staff. Nurse was very thorough. Doctor's bedside manner is therapeutic, technical expertise is on point, answered my questions/concerns and gave me some additional information to further work on my health regiment.
Really like Katie. Looking forward to having her as my provider in the future
I couldn't ask for anything better, it was very good experience and professionally well done with everyone involved with our visit. Thank you I felt secured and safe.
Just love my new pcm Katie Allen np. She takes time to go over my whole health and how systems work together. Really appreciate that. Takes a holistic view to health.
I have always received the best care possible at this facility here and rolla.
The provider did not make me feel like I was being rushed. She was very thorough in her questions and she gave me options so I feel I had a choice and wasn't just being told what to do in my health care.
They treated me with respect and listened to me about my situation
Not a thing your please is the best.
It's very important for me that I know I'm being heard on my particular situation. I'm extremely pleased with Katie Allen as my provider and all the staff at the clinic have been nothing but kind, caring and positive in helping me continue my healing. Thank you Phelps Health
Dr. Katie Allen listened to me, took her time, and is keeping me up to date with my situation.
Katie Allen by far exceeds the quality of the average care giver.
Everything is okay. I like the way they treated me. This is my daughter. Translate for me. Speak instead of me.
Receptionist should not speak so loudly so that everyone in the waiting area knows your marital status and everything else.
I don't know if the staff needs more workers to run a smooth system, but I did have to wait there for a little bit just to be seen for my doctor appointment. Everything else was fine once I got into the doctor's office and got my blood work done. I'm also still waiting on my Message that I sent to my doctor. Because I had my test results come in on my app.
I was very pleased with the professional help I got from the front desk, the nurse, and my provider. I had everything answered. They addressed everything. I keep getting referrals that I need to get done. I am very impressed. I appreciate all that you guys do. Thank you very much.
Quick response. Kind people.
My first visit to Katie Allen, and she took time and asked questions and answered my questions. I felt like we covered a lot on that first visit. She was very attentive. I was sent to lab and the blood draw was very quick, the staff there were very pleasant. I was called the following day with appts for the things Katie referred me to. Great work Phelps Health!
My whole family uses Katie ger and her nursing staff are 10/10 i have never seen another provider who has ever treated me as if I was a person and cared for my family as well as she does .
Katie Allen listened to my issues and spent enough timewith me to hear me out. I think she worked hard to get me where I am today with a diagnosis that wasn't apparent at first. I am glad that I found her.
Everyone at this facility has always been very friendly and outstanding. I always feel like they all actually care about me as a person and my health.
Katie Allen listened to all my concerns I had and explained all of my treatment options and cared for me long term rather than just trying to get me out and to the next patient. I will forever be grateful for her and the time she dedicated to me. I have already recommended her to my close friends and family. Thank you!
Katie is amazing. She listens and validates what is going on and works with you to find a solution. 10/10 for her and her nursing staff.
Nothing could have been better. Great bisit!
One person at the desk could have been a little friendlier. The other one was very nice and happily got me a cup of water when I needed to take an aspirin.
I love my drs they found out what was wrong with my heart and other things
Katie Allen is an exceptional healthcare provider. She is always very attentive, and listens to my concerns. She genuinely cares about her patients, and it shows. She strives to provide the best medical care possible and never seems to rush through our appointments, even though she has many patients. I greatly appreciate her professionalism and her genuine concern for her patients.
Really appreciate my new pcm Katie Allen taking an interest in my overall health. Have not had that from a provider in years. Enjoyed the visit.
Facility is cleaned. Everyone friendly and treated me with respect. My provider explained very well in order for me to understand my condition and medication.
All staff are and have been very kind, caring and patient with me. I'm older and have many issues that I have put on the back burner to address. I'm confident in the care I'm receiving to move forward for a healthier me. I still have a ways to go. Chronic conditions aren't always easy and what works for one doesn't always work for another. Thank you for caring
I'm from different country so she explained to me slowly so I can understand and explain to by my medication thank you Miss Katie Allen
The provider listened to all my concerns and provided me with valuable information .
I was very comfortable with the provider. She listened to my health needs and was able to assist me them. I am very happy with the services rendered.
Front desk was so helpful and patient. Katie Allen actual listened to my concerns and picked up on issues when I was talking to help in improving my health. I am so thankful I have Katie Allen as my primary care provider. I feel she really cares and I am in the best hands.
Dr listened to my and went above to make sure I got everything I needed.
The most thorough visit ever. I was read from my head to feet from the inside out. Immediate action was taken for my ears. Professionalism, customer service and technical expertise were stellar.
Your staff at the front desk are not friendly in the least
The visit with care provider was amazing as always. The girls at the front desk were to busy talking to each other and on their phones that I was sent to a window around the corner that had no person sitting at it. Found this very unprofessional.