Mark Rusten, MD
Phelps Health
Specialties
ENT/Allergy
Allergy
Gender
Male
Special Interests
Chronic ear infections
Dysphagia (swallowing problems)
Hearing loss
Pediatric obstructive sleep apnea
Sinus and nasal problems
Board Certifications
American Board of Otolaryngology – Head and Neck Surgery
Appointments
Office Locations
Phelps Health Medical Office Building
1050 West 10th Street
Rolla, MO 65401
Phelps Health Waynesville Medical Plaza
1000 GW Lane Street
Waynesville, MO 65583
About Me
I’m Mark Rusten, MD, and I joined Phelps Health as an otolaryngologist (ear, nose and throat (ENT) surgeon) in February 2025. I see both children and adults for ENT and allergy concerns.
I have over 20 years of experience in this specialty, practicing in Kentucky and Cape Girardeau, Missouri, before moving to the area. I see patients for chronic ear and sinus infections. I also treat allergies, ear problems, dizziness, swallowing disorders, reflux disorders, voice disorders, nasal obstructions, and most head and neck cancers.
My grandfather was a dermatologist, and I decided to follow in his footsteps to also pursue medicine. The ENT field allows me to treat all ages medically and surgically.
After a visit with me, I want every patient to feel that I saw and heard them. As a doctor, I strive to provide attention, care and treatment consistent with my patients' healthcare goals.
I chose Phelps Health because it offered a strong opportunity within a stable and reputable health system.
I grew up in Minnesota but now call Missouri home. My wife and I have two sons in college and two Bullmastiffs (Grace and Stanley) at home. In my free time, I enjoy golfing, cooking and photography.
Education & Training
Medical School University of Minnesota Medical School, Minneapolis, Minnesota
Internship Hennepin County Medical Center – General Surgery, Minneapolis, Minnesota
Residency University of Minnesota Medical School – Otolaryngology, Minneapolis, Minnesota
Insurance
For a list of insurance carriers that Phelps Health accepts, please click here.
Ratings and Reviews
Provider Overall Quality of Care
The physician and advance practice provider star ratings are an average based on the data collected from the Phelps Health post-visit surveys.
4.5
4.5
out of 5
(291
Ratings,
57
comments)
What our patients are saying (Verified reviews from real patients)
Very happy. Very good job. Thank you so very much for giving us your feedback on this queue.
Nurses and Doctor were very professional.
The nurses were wonderful. The lady that took me to the room and asked me all kinds of questions was wonderful, but I was not comfortable with the doctor at all. I said he wouldn't let me talk. He just didn't understand what I was trying to say, and I felt like when he left the room that nothing was accomplished.
Provider explained everything clearly and gave understandable treatment directions.
Everyone was nice but the doctor was kind of distant
MD, did not spend time with me. Entire appointment was less than 12 minutes.
Everyone went out of their way to be helpful. Best experience with a hospital.
All fine
Very polite and made me feel at ease as soon as they could by informing me that I was all clear. The letter in MyChart was also clear using verbage I could understand.
Could not understand dr,talked too fast.
Doc & nurse are amazing!! Enjoy going to this doctors office very much, even the time I got the terrible news of cancer. They're all just so caring and sweet.
I felt like you kind of did blew my problem off.
Great visit!
mark was amazing and explained why my ear pain is not an ear problem.
Dr. And nurses were caring. Helped ease my anxiety.
I went to find out why my ears and throat hurt very bad. The entire being a specialist told me that he didnt know why.he said I had a little wax in my ear and said he was going to remove the was, I dont know how, because he didnt put the instrument in my ear canal.too quick a visit.
Appt. was right on time as was indicated... very little waiting time after check in.
Everyone very professional
I absolutely love Dr. Mark Rusten. He did an excellent job cleaning my ears, and was very nice and did a great job, and he explained to me as he worked on my ears everything he observed and answered all my questions. I recommend anyone who has ear problems to go see Dr Rusten!
All went well!
Professional and friendly. The doctor is very efficient too.
when i got there they could not see my appointment in their calendar even though i had an email message saying i had an appointment. they were able to still get me seen and were very helpful.
It was a fantastic experience.
Dr Rusten was super at explaining everything that he would be doing. A very kind, compassonate doctor. I did recommend him to another and they made an appointment with the clinic.
Everyone that I have had take care of me at Phelps Co Hospital, from the hospital to DDCI has been the most caring, loving people. I have never had a better experience at any hospital than I have over the last year at yours.
This was just a follow up visit, but I was cut off when I was in the middle of talking and told to sit in the chair so he could take a look at my ear. He was in the room for no more than 3 to 4 minutes total. It was just disappointing, because I did have some questions I wanted to ask, but it was very clear he was not there to spend any extra time with me.
Everyone was great!
I really like the Doctor
Dr Rusten and his staff were professional yet friendly. I was very pleased with the service provided. The procedure Dr Rusten requested to be approved by insurance and scheduled has already been scheduled. I could not be happier with my service.
I feel so much better after my visit with Dr Rusten. Hallelujah! I can hear again.
Dr. Rusten and his nurse did great. The ladies at the meeting or check-in were a bit talkative to each other and not to me, but that was okay. We got done fine. My biggest complaint is all these feedback surveys, which are too long and annoying. Thank you.
I saw Dr Rusten and he was patient, kind and knowledgeable
The experience was very excellent. Thank you.
Caring and knowledgeable staff.
The doctor made me feel like when I was speaking that it was irritating him and he referred to old imaging that he looked at for my current problem, which I don't know how that would pertain to my current problems, old imaging. And I didn't feel like I did anything but go walk in there and give you guys my money and walk out.
Everything was fine. Everyone was polite. Appointment was on time. Was a good experience for a dr office.
Until this visit, I always felt heard and respected at this clinic. The physician did not seem interested in listening to my concerns or answering my questions. Instead of further discussion, he would repeat the same answer.
Everyone was really nice
Excellent thorough visit .
Dr needs better bed side manners
Everything went well and it was quick! I was seen within 5 minutes after arriving! Dr.Rusten was very nice and explained everything he was doing! Awesome job! Thanks!
Write down address where to go for follow up hearing test
Dr. Rusten is very personable and kind. He explains all procedures and diagnosis thoroughly. He makes sure to put things in words you can understand without talking down to you. He even explained how AI charting worked! His staff were just as lovely as he was. They are busy but never seemed rushed. They always have a smile ready and a kind word to say. Being in their clinic is a marvelous experience!
I liked the people I just don't think the physician did as thorough eval as he charted in my chart He palpated my gland! That was it Of course we had a nice visit and observations were made but that isn't the same as "looking and seeing" my ENT parts
Check in was easy. Everyone was friendly and professional. Great office!
It's a beautiful experience every single time I have came to Phelps I speak on the service here whenever asked and the Providers make u feel heard and comfortable
I left without my issue solved or a satisfactory plan. The provider made a point that he spend 13 1/2 minutes with me. He also suggested that my issues where psychologically. So several times I was diagnosed with eustachian tube dysfunction but other providers were incorrect?
The provider and staff was very knowledgeable, very courteous, very pleasant. They treated me like I was a very valued person. It was really nice to be there. I'm glad for my experience and I would go back and I would recommend my family and friends to go there. I really had a good time and I was pleased with it. Thank you.
I was very pleased with my care and the time was great.
Hi, unfortunately, I took me a long time to go to the ENT for a problem I was having, and one that I was already told that I had. And when I went in there, I felt very condescending. I was told over and over that the symptoms I was having was not that at all. And if you go and look up the symptom signs, whatever, as well as what the other doctor told me, that is exactly what I could possibly have. There was no imaging done. There was nothing done. I'm just going to go get a second opinion and go elsewhere. Thank you.
Okay, the entrance people, it's too congested right there. You came here, there's three people on, I was in the middle, two on each side, a woman you could hear plumb down to the interstate. The woman was trying to ask me questions. I couldn't hear nothing. The front office is a mess. Thank you.
Totally pleased with provider & explanation of treatment.
The wait time was terrible. I sst there for at least an hour 1/2 waiting my turn. The Dr did write me a prescription for a steroid tough, which is helping me a lot.
So my wife told me that the doctor was very, very good and gave very direct answers and was very good to my son. And she thinks that he's an impressive doctor. Very knowledgeable about what he's doing. And yeah, I would recommend him to other people.
Everyone was really nice and listened and explained when needed without making me feel stupid. It's refreshing to see a provider and office staff that seem to genuinely care and want to help.
Everyone was friendly and professional.
Complete satisfaction .