Everyone and everything was great. The appointment flowed well. I have the utmost confidence in Dr E. Stay tuned for procedure time.
Dr E was quick and to the point to schedule needed tests.
We know that the doctor was having trouble with an operation before ours we did have to wait a while for him to get to us but that's not you know unusual for a doctor but we appreciate him taking his time with us and explaining things to us and we thank him for that
Dr. E is an amazing provider. He always takes plenty of time. He answers all the questions. He's very thorough. Great doctor.
The doctor, the staff, they were all very nice. They told me what I needed to have done, took time to explain to me, very kind, very respectful, answered my questions. The only piece that would have been a little better is the young lady. I asked her like about my records of my weight from the year before and she didn't know how to find that. I would kind of like to have known that, but other than that, everything was really great.
I felt like I was kind of rushed in a way. Overall, everything was perfect. Everything was just absolutely perfect. But there was a couple faults there. He was in a rush to go, get out of that room. He did talk to me for a little bit about some things. He did sit down and take time, but I don't believe there's long enough time to get more situations, more stuff out to be said. There was more go, go, go, go, go. And there's stuff that I forgot to ask and I didn't get a chance to because I was so developedly rushed and I split my mind. So if you guys can future, in the future, pick the brains a little bit, it would help out a lot. Or I need to smart up and bring a note with me, notepad with me and write down everything. So he has a whole list of what I'm interested in knowing. So that's it. Thank you. You guys have a blessed day.
Got to see my new doctor he's keeping me on my same medicine which I need and scheduled me an appointment to see why I'm having problems breathing and running out of energy maybe my stench and my heart needs cleaning
Front desk was very pleasant checking me in. Also the nurse who escorted me to the room was very pleasant as well.
He is the best doctor Phelps Health has ever had
The offices, and hospital is clean and people that work there are friendly
Making sure the providers make sure they tell the patients the correct directions on the medications .
I was listened to and treated like a human not a $
I had THE BEST nurses! Everyone I dealt with was soooo nice! In every situation I was in, EVERYONE was so friendly and helpful!
Very understanding and listen very good
I was very impressed with the Dr. He was on top of everything .
Treatment was perfect. Still waiting on my results from my pacemaker readings.
Everyone at Phelps Health has treated me with respect and kindness every time I have been a patient there, even the person taking menu choices and the housekeeping staff!! They make my hospital stay a more pleasant experience! Thank you, staff!
Wonderful visit/ Very Professional
Yeah, your cardiology guy that you call Dr. E, he needs an attitude adjustment and he needs to learn to be on time.
I'm always treated with respect and courtesy. Thank you
Over an hour wait in waiting room with no explanation.
Short wait time. Dr. E explained procedure and treatment procedures in an easy to understand manner. He explained the course of action to follow in the future. Very happy with my care at the hospital and the appointments.
After waiting for almost an hour for the doctor, he literally spent 2-3 minutes with me. "Any dizzyness?" He listened to my heart, then said "see you in 10 months" That's it! I was happy that my heart sounded good, but I felt like I deserved at least 10 minutes because I did say I had a dizzy spell a few days prior. I like Dr E but he needs to listen to his patient when they answer a question they were asked. If he had an emergency patient waiting, he could have mentioned that, too.
The doctor was having a bad day. Running late. Had been a long time since I had seen him. Didn't really have time to really go over my last blood work. Just take more pills for cholesterol. Everyone has bad days. I just expected more professional. Had been looking forward to this appointment. Was very disappointed.
I have a great deal of confidence in Dr. E.
Need to be able to spend more time with doctor.
Service was excellent....
The doctor was amazing, has magical hands, he's very talented and thank God we had him at Phelps County Hospital.
It took long time I was there for almost two hours
Dr was very nice and respectful. Was a gracious person. Didn't know what to expect as I had never met him but I found him very friendly.
The provider. Dr E doesn't spend time listening to concerns. In and out. Maybe spent three minutes with me after having spent about 30 minutes waiting after my appointed time. I would like explanations of what is actually going on with my health.
They made me feel comfortable,easy to talk to them
Everyone one was great 10xs better than mercy I trust my life with all yall drE was super good bedside manners also dr Zac was great they really care feel good being rhere
Doctor was 40 minutes late to the appointment, dis not take time to hear my concerns, nor ask about any or my concerns. Requested testing without explanation, and ordered medication without explanation. Unacceptable.
The doctor is very busy. He doesn't spend much time in the room.
Maybe it was just a bad day for the girls up front, we all have them....
I had to wait over 45 minutes past my appointment time because the dr was still in a meeting. My time is valuable to me too. Dr said he was sorry for being late and I told him I understood however, that was my time lost. I hope if I am ever 45 minutes late I get the same understanding.
Neither Nurse or Dr asked me how I was feeling or if anything going on. Nurse asked her basic questions. Dr came in and said what we need to do. I expressed concerns not how are you what's going on ets. Just jumped in to plan of treatment.
Dr. E and staff care about my health and listen to my concerns
Letting us know the the Dr was running a little behind it let us know they hadn't forgotten us
Wait time in the exam unit was about 45 minutes.
All done very well thank you
Dr. E is a good provider. He has well bedside manners. I just wish he would spend a little bit more time in the room with the patient explaining what's going on and especially test results and upcoming procedures. His time with the patients is very short.
Better contact between appt time and actual session... waited 30 minutes.
My New Dr. E. Went above and beyond to help me understand my condition even with images, video and explanations with each.
The man is a tornado. Clearly expert at what he does. I have nothing but good to say about my experience with him, and Phelps health cardiology.
The release from hospital needs work other than that treated great
I appreciated Dr. E slowing down and taking more time to explain things to me. I still don't really understand all of the test results take as a whole. I guess I tend to overthink things, but that doesn't work well when I don't have the training to make sense of what I'm seeing in my test results. I'm trusting Dr. E's experience that I'm good.
Everything was perfect, could not be better!
What did Phelps Health do well? Everyone did what they could to help me get to my appointment on time. My questions about a VA authorization number were answered afterward in a polite and concerned manner.
Every aspect of this visit was wonderful. The staff is friendly , polite and professional. I've never had a bad experience at Phelps health. Dr. E showed and explained everything I needed to know about my condition.
I don't believe you need to improve anything because everyone treated me with respect. I was very pleased how good the office did.
The bedside manner did not go good there.
The nurses were really listening to my answers to their questions, and Dr. "E" made everything very easy to understand...!!!
I was treated with kindness and very professional
Yeah, we enjoyed our visit there. It was a little over an hour wait, but it was a really busy day that day. Other than that, we enjoyed the office. It's very big, very clean, didn't know it was that big. Keep doing a good job you guys are doing, so thank you.
Doctor never explained my tested and why he thought I need his procedure just need to get me in right away. He was really pushy about getting me in.
Very nice doctor and explained everything perfectly where I could understand
Dr. E explained the situation to me and what I needed to do. Thanks, all!
Every one was super nice. I really don't think anything can be improved keep up the good work.
The doctor left the office supposedly to answer a question, and after waiting for about 30 minutes, a nurse came in to say the doctor had had an emergency. I think he could have come back and said he couldn't continue the appointment because of the emergency.
Don't really know what to say except I think they did a great job I really don't know first time all this stuff is ever happened to me but it seems like they did really good job and you got some good doctors here thank you very much
Every one was very respectful and nice. I was well pleased.
Dr could take time with the patient
I only come to phelps for specific providers. I will not go to the ER and I will not have surgery there. And I dont believe that phelps actually believes what they try to convey. That's only my opinion.
If these questions are about Dr. E and his staff I can only respond in a very positive way. But as far as the complete facility I cannot with good concience recomend them. Over the last five year that I have lived here I have experienced many, many terrible incidents with many departments.
It was great I felt like royalty
The appointment went well. The doctor was informative, kind and to the point. The nurse and receptionist were likewise kind and processed me in an excellent and timely way.
The wait to see the Dr was short although the office was busy. He was very efficient and the visit was short and to the point. He said I would get a call from the catscan people for an appointment. I have not heard from them yet. ?
I was so worried about a new cardiologist but Dr E is great. Very pleased.
Problem was with the reception. I was told to be there at 7.45. I was there at 7.45. Nobody showed up until 7.50, then left me standing there at the window, Alyssa, I believe her name was, talking to another coworker behind the window for another five minutes before she slid the window open and said, name. I gave her my name. She said, fill this out. I filled it out, stood there again, waiting on her to take it back, and took it back. Other than that, everything was fine. That's not acceptable. You tell somebody to be there at 7.45, you should be there at 7.30, ready to take patients at 7.45, not showing up at 7.50. Very unprofessional, very unhappy.
My Dr. Is always serious and let's me know how im doing and what's up he's always ready to answer my questions as well so
Everyone was very professional and kind. My provider explained everything to me and Im happy with the plan we agreed on for better health!
Dr E. Was excellent. Ordered appropriate tests and explained things very well! I have a F/U appt. Thank you.
This team is one of the few best out there. Everyone treats you with the utmost respect. I'm never worried to go for my appointments. Thank you for your amazing hard work. Individually, you maybe battling personal issues but, you never forget to remain as professional as you can.
Everything everyone was courteous and respectful. We understood everything they asked us. thank you very much for a outstanding visit.
Squeezed me in after I arrived a week early. Thank You SO VERY MUCH
The only problem was the waiting time.
He's a straight shooter. He tells you what he believes is the problem, what tests need to be done and then afterwards, he explains everything to you when the results return.
I had the first appointment of the day, email said to be there at 7:45am and wasn't seen till 8:05am. They started the day behind luckily the provider apologized or I would have been looking for another cardiologist.
Everything was top of the line. I love my care providers at phelps health!
Everyone was friendly and nice. I am happy I went there.
The visit was less than two minutes. We were supposed to discuss the results of my lower extremity ultrasound. I had to bring it up and the answer was two sentences that I did not understand. Provider said see you in a year, after previously wanting me to have a nuclear stress test.
Everyone was polite. Doctor made sure I understood what he wanted to do. Finally, a Doctor that wants to find out why I had a stroke. Nurse explained the procedure and made sure I understood every step .