This was my 1st time meeting Dr E and his assistants. He made me feel very comfortable and explained things in a way that was easily understood. He also made sure I had no further questions after explaining the next steps.
All the staff was very nice Dr E was very nice and listened to what I had to say and offered advice and treatment options that made me leave feeling good about the visit and treatments
We had problem with insurance and they were very professional until we got it good
Professional care from Receptionist, Nurse, Dr E. Dr E. knew my record, what was required, provided that to me, listened to my concerns and provided information easily understood with what was going to be done to get to what is causing the issues. Great Staff, Best Doctor. Thank you Phelps Dr E., and staff.
Everyone treated me with respect. The doctor was wonderful explaining what my treatment would be moving forward and very caring.
Everyone one was courteous and helpful, very detailed in tests to be preformed.
I would appreciate not waiting one hr for a 5 minute conversation with the provider. The provider did not seem interested in seeking other courses of action and seemed to brush aside some concerns I have.
I was asked to show up at 07:45 but did not see the Dr. until 08:45. There was probably a reason for that. But it certainly was no fun sitting in that little room staring at the walls for an hour. But Dr. E. was good as always.
Excellent staff and Dr. E is amazing.
In person the staff were great. They were horrible to deal with over the phone. They criticized every comment that I made to try and get service after surgery. I received treatment through the emergency room and then hospital admittance. So I was pleased that in person I received better communication exchange.
The doctor was very prompt, very courteous, very knowledgeable. The people, when they were on time, they took the time to explain everything. They were very courteous and they were able to describe in detail my prognosis and everything. And just really a bunch of professional guys that were really good. Dr. E and his nurses are very, very good. Thank you. I think it's just great that he's my doctor.
Thank you, Dr. E for everything.!
Everyone was extremely friendly and talked to me like I was a person.
Though the staff were busy with the number of patients they still gave the required time for service
Everyone was polite and respectful.
The wait time on this visit was quite minimal-which was very nice.
Dr. E talk with me not over my head. I understand what he was saying.
My hearing is well and I had a hard time understanding Dr E since English is not his first language...Nothing against him, He was friendly and knew what he was talking about
The nurse was very friendly and helpful. Doctor E was very friendly and professional. I feel confident with him as my Physician.
Outstanding and very professional.
I'd like that they were on time and they didn't make me wait for a long time to get in to see my provider.
Dr very rude told me I didn't want to take care of my husband just put him in nursing home. I have been to ER 4 times last 5 months This was not good. I know there are good Drs not rude. The nurse went on and above to help us.
I was under the impression that I actually had scheduled a stress test, not just a consult. So I was a little taken back when all I got was a consult. Other than that, it was fine.
Dr E was pleasant and friendly
Polite, kind people working there.
Dr. E was attentive, and answered my questions. He was patient and informative and helped me understand my heart condition.
From receptionist to DR Efstratiadis, everyone was professional, friendly, courteous. Dr E is the best, provided an explanation, what was required for my issues. He was easily understood as he spoke in terms I understood, answered my Question after carefully listening to me. An outstanding, Professional Doctor that I am happy to have as my Doctor. Thank You Phelps, Dr E and your professional team.
get rid of your very annoying online preregistration stuff and 2FA
The only thing I would have done differently is the fact that I did get there a couple minutes early and I wasn't able to do my paperwork until 15 minutes before when I got there 20 minutes beforehand. Other than that, everything was great.
The follow up has been nonexistent
Helped checking me in. This was my first visit there.
I had very caring help and felt safe.
Only one thing I had a long drive getting there and because I got there about 25 minutes early, I was told to sit and wait ten minutes before registering and while I waited a line developed. Why couldn't I have registered and then let the computer determine the order based on appointment time rather than making me late in registering.
It has been hard to shift from one doctor to another. But I am very happy with Dr. E.
Cardio Staff are great....options are discussed thoroughly. Thank you all.
Dr. Efstratiadis explains things clearly and completely. He is appropriately friendly and focused on what I say and ask. The nurses in the office are friendly and efficient. When one of the nurses says she will post important information in my My Chart, she does so with attention to details and with a relatively quick response time.
Everyone was friendly and helpful. They listen and hear what you're saying.
The nurse was very thorough & caring as was Dr. E.
Dr. E introduced himself and was very friendly and caring. He used visuals to help explain my problem. He was knowledgeable and professional. He explained what tests he was ordering for me &, at the end of our conversation, he told me not to worry because he had things covered.
I am very satisfied with the care I am & have received with Dr. Stilianos Efstratiadis. Very satisfied.
I need someone to determine why I can't maintain a consistent blood oxygen with light exertion
They got us in on time. We didn't have to wait. Asked our time for our appointment. It took the time that it took, the doctor did, to do the evaluation and to explain things to me. The people that took, the nurse that took the blood pressure and all that stuff, just did a very professional job. And I was very well pleased with the way I was treated and the way that, the care that I had received. And yes, I would recommend Dr. E. That was my first visit with him, but I would recommend him wholeheartedly. Thank you.
Friendly and professional, listens
Girls in front were perfect and Dr. E is pretty much the man couldn't ask for better
I could not check in on line because you have added a new consent form that does not work and does not allow you to check in on line.
The Dr. and the staff were all very polite and helpful.
Dr. E treated me with utmost respect and I left my appointment feeling very valued and at ease. He did not degrade me like the prior Cardiologist did. I have already spoken very favorably about him and am so happy I was assigned to him!
The office staff is exceptionally helpful and friendly. The Dr is extremely kind and never talks "down" to me.
All the care givers were all pleasant to deal with
The provider is GREEK. I love Greek food! Everyone was very nice!
Everyone was very friendly and nice to talk and visit with! Thank you! Happy New year to everyone in theoffice!
Everyone was friendly, attentive, polite and new what they were doing.
Everyone is helpful and friendly from the lady at the desk downstairs to the office staff and the staff who took my vitals and information. The doctor was very pleasant to talk to and he ordered some tests. I was called later that same day to schedule and I also had a follow-up appointment with Dr E . Very efficient and helpful.
Very friendly and professional
For my echo, the lady when she was done just said she was done left all the gel and leads on me and tossed a couple washcloths on me and told me to wipe gel off with cloths and my gown and unhook myself!!!!! NEVER have I ever in an ultrasound test been told to just wipe myself off and left like that. Very rude!!!! I feel bad for a patient who has trouble helping themselves
Yeah, I had a two and a half hour wait. So that's why I'm not enthralled about it.
The RN was very kind. She explained that the cardiology department is experiencing some changes and that's affected communication. So I appreciated her honesty.
No improvement ever one and everything was excellent
Dr. E was very kind and politely responded to my laundry list of questions. He was thorough and patient. He offered an ultrasound of my legs as a possible help with water retention. I appreciate his looking out for the whole person of his patients.
This is the 2nd time I met Doctor E.. I still tried to get to know him.so far he does explain what he does,, what he needs to do.. I really like that in a doctor,,, .
Very kind and professional.
You did well pretty much with everything, except the waiting for the doctor was long. Did not care for that.
You need not do anything else.
The wait time in the office to see the Dr was 1-1/2h but Dr E was so concerned and helpful that I was absolutely relieved and pleased with him!! Even though I don't have heart disease I felt better for seeing him because of his helpful manners. Can't say anything else only good
In general, I was very happy with my visit. My wait time is really about the only issue I had. Other than that, everything was good.
The kind doctor saved my life. He's very responsive to any questions. Him and my primary care get back to me very well on the my charts and address any concerns that I've got. Overall, a very, very good experience out of the cardiology department at Phelps Health and Rolla. Thank you. Bye.
I had to wait like an hour and a half for my appointment and I was told to be there early for my appointment, but then I waited an hour and a half to be in the doctor's office with the doctor for about 10 minutes. That does not make any sense.
It was a successful visit
Everything I experienced at Phelps Health was top notch. The quality of care was excellent and I was able to walk out with a good attitude and a smile.
Always treat me with respect
Communicated medical information clearly and simply.
Every person I seen today from the lady at reception, checkin, lab, doing the ekg and the anathesia were all very nice, needing surgery can be very stressful, having a staff like yours can make it a lot easier and less stressful
Very friendly and efficient.
Dr.E is a wonderful caring doctor. He has told us things we never understood until now. After what he explained a problem we thought we had for years calmed our fears. Wasn't what we thought. I say a BIG THANK YOU TO DR.E
My Cardiologist, Dr. E, really listens to his patients...that was much appreciated!
Dr. E listened and explained everything. He told us he's got this and I trust him