The most amazing and knowledgeable people I've ever been treated by. Dr. Youlo is an amazing doctor and wonderful person!! So blessed to be his patient!!
Dr. Youlo goes above and beyond. I throughly great full for him and his team.
Everyone was very professional and kind, I was very impressed
Dr. Youlo is great! At every visit he makes everything very clear. He is always very happy and smiling and seems genuinely happy to see his patients and I always look forward to seeing him.
We have not got an appointment for the MRI. No follow-up.
From the front desk to the nurses to the Dr., I was treated with respect, everything was explained to me , so when I left I didn't have any questions. I was set up with a follow up appt to see the Dr and sent an email confirming my follow up appt.I have dealt with a lot of customer service but I can honestly say, Dr Youlo and his staff are the best!
Dr. Youlo is just the best. He has the best personality. He explains everything to you in such a way that you are relaxed and informed. I think this must sound strange, but I enjoy seeing Dr. Youlo. I know he will help me feel better and make me smile durning my appointment time.
The front desk clerk was so kind to my crying toddler and shared her desk toys with him to help calm him. Then the nurses were patient and very good at their jobs. Dr Youlo is funny, kind and very smart. We appreciated him so much!
The nurses all told me their name. First time anyone at Phelps health had! Doc was/is awesome in his personality. Communication in relaying dx & plan
Everyone at that office where amazing
I have no problems with Dr. Youlo's office. I absolutely love him and he is down to the point of everything that's going on. So, staff's very nice and I just, I really care about him as a doctor. He's great.
I always enjoy seeing Dr. Youlo. He's a wonderful provider. The only trouble I had was getting an appointment. I called the appointment line five days in a row. They said orthopedics was, the room was busy. I left the message and they said they'd call me back. Five days in a row they didn't. Finally the sixth day I just said I'll hold until they're available and I got the appointment back. So other than the appointment scheduling everything was great. Thank you.
Always a pleasure for this doctor visit great team.
Outstanding service Did not seem rushed and felt very satisfied with my care
Dr. Youlo is very professional, compassionate, and caring. I have recommended him as a surgeon to several people who possibly need knee surgery. His office staff are always kind and friendly.
I have recommended Dr. Youlo to many people. He is a Fantastic doctor.
Friendly , caring , & effective in treatment.
Fantastic doctors and staff
Always welcoming. I was late for my appointment but I as seen anyway. My options for my knee were explained in detail. I checked se the lease invasive and will work my way through that.
Excellent courtesy and customer service. Dr. Youlo and his team are great! Very thorough and explained everything in terms I can understand. I felt well taken care of during my visit.
The MA was fantastic-- great bedside manner, great hand hygiene. Wish I could remember his name-- he was great!
Phelps Health Rolla and Waynesville sites are given other hospitals in the area a run for thier money Everyone stays busy at your facilitues,clean areas and professional looking staff
Everything dr Youlo is great and so is his staff. I have recommended many to him already
My experience was a good experience.
The whole experience was excellent. The customer service and medical attention I received was top notch. THANK YOU. The only suggestion I have to improve it would be that the doctor introduce himself when he enters the room. Since this is the first time I have net this doctor; a formal introduction would be helpful and appropriate. I think the doctor may have just been in a rush and overlooked introducing himself that day. So, while it's not a big deal in this case. In other instances, it could be a potential issue.
Wait time to get an appointment was very, very short. Wait time at the appointment was very low. The doctor listened to everything, was open and honest about what it might be and arranged follow-up almost immediately. It was a very good experience. Thank you.
Timeless of the entire process and providers willingness to listen to my concerns was great.
Everyone and the doctor was really nice and they all listened and took time to explain when we had questions
Took time to listen the patient
Dr. Youlo and his staff were excellent. Proud of my new knee.
I was listened to by all staff & all were courteous.
I am extremely well pleased with everyone I have met in both the Waynesville and Rolla complexes.
Staff are very friendly. They worked hard to get my surgery approved. Dr. Youlo is fantastic! I felt like I was treated like a person and not rushed through. He took his time to talk to me.
Dr. Youlo and his staff is Awesome. This is the best Hospital I've ever been to in my entire lifetime.
I liked how friendly and helpful the staff was. The Doctor helped me get the help I need so I can get the treatment done.
I really like Dr youlo,, he is awesome doctor and surgeon.. he is very straight forward with you and very honest doctor.. he doesn't sugarcoat anything.. I love that about him .. his staff is fantastic,, and the check in is great.. thank you
I just had a problem finding the North entrance. Other than that I had a great experience with Mercy Medical center in Waynesville Mo.
Dr. Youlo is very knowledgeable and he had a great personality. He made me laugh and I felt like he really listened to me. I would definitely come back to him if I need him.
Everyone is so nice and great! Very thankful for their kindness. Dr. Youlo is the best! My son loves how he engages with him.
I trust the nurses and the teams especially the doctor with my life they take very good care of me each time I have an appointment or surgery
I got in on time and Dr Youlo is a very good doctor
Everything was good. No complaints
All interaction with another person, whetheer checkin or the doctor, was moe than I might have expected. The only thng I disliked was getting there early and the doctor seeing me almmost an hour late. I understand he was very busy and probbly ovrbooked sincew he came to the Waynesville clinic from his normal office in Rolla.
Answered all my questions and add if they could do anything else
Dr. Youlo is so efficient and caring. I would recommend him to anyone. I trust him 100%
It is always a pleasure when we get to visit with Dr. Youlo. He is polite, intelligent, friendly and informative. He truly cares about his patients and their wellbeing.
First time there so hard to evaluate on one visit. Everything was good the first appointment. Thank you.
Scheduling time, don't recommend someone to show up 20 minutes before there appointment then don't see my provider until an hour later.
Everything from the first step through the last step was great.
I receive better care at this facility than what the VA has to offer.