Published on September 9, 2024
Read Time: 2 Minutes
Three Things to Know
- Phelps Health Home Health has been recognized as a "Superior Performer" by Strategic Healthcare Programs (SHP) for ranking in the top 20% in patient satisfaction in 2023.
- The SHPBest™ award honors home health agencies that consistently provide high-quality service, based on feedback from over 3,200 providers nationwide.
- Phelps Health credits this recognition to the dedication and excellence of their Home Health team, who prioritize patient care and satisfaction.
Phelps Health Home Health has been recognized by Strategic Healthcare Programs (SHP) as a “Superior Performer” for achieving an overall patient satisfaction score that ranked in the top 20% of all eligible SHP clients for the 2023 calendar year.
The annual SHPBest™ award program was created to acknowledge home health agencies that consistently provide high quality service to their patients. The 2023 award recipients were determined by reviewing and ranking the overall satisfaction score for more than 3,200 home health providers. With the largest Home Healthcare Consumer Assessment of Healthcare Providers and Systems (HHCAHPS) benchmark in the nation, SHP is in a unique position to identify and recognize organizations that have made patient satisfaction a priority and have been rewarded for their efforts with high marks on the HHCAHPS survey.
“SHP is proud to partner with so many organizations that put a high value on providing quality patient care,” said Kevin Vogel, president of SHP. “We are honored to recognize the hard work and dedication of our top-performing customers with the annual SHPBest awards. These organizations deserve to be celebrated for their commitment to achieving new levels of excellence each and every year.”
“This award is a true reflection on the quality care and excellence the Home Health team provides,” said Tabatha Ransom, RN, BSN, director of Phelps Health Home Health and Hospice. “We are privileged to have a team who believes in our mission, vision and values. Thank you, patients, for taking the time to fill out the survey, providing us with invaluable feedback.”
Read more about the SHPBest awards program, including methodology and award recipient lists at https://www.shpdata.com/home-health/shpbest-hhcahps.
About Strategic Healthcare Programs (SHP)
Strategic Healthcare Programs (SHP) is a leader in data analytics and benchmarking that drive daily clinical and operational decisions. Our solutions bring real-time data to post-acute providers, hospitals, and ACOs to better coordinate quality care and improve patient outcomes. Since 1996, SHP has helped more than 7,000 organizations nationwide raise the bar for healthcare performance.