It was a good visit. Thankfully, no ribs were broken although it's sore where I hit and hurts sharply when I cough or sneeze. It's getting better rapidly, so must be just bruised tissue from impact. It was nice to know nothing was broken.
Made sure the crutches fit properly amd how to use them. Explained the features of the walking boot (air pump) and when to use it.
A child threw up in the waiting area. Receptionist gave them some paper towels, which they used, and then left them sitting on the floor. Not a pleasant fragrance for the waiting room. Automatic sliding door at the entrance was malfunctioning and the waiting room was chilly.
Check in needs streamlined. Care provider needs help communicating with no medical patients . On a holiday eve they need to check ahead what pharmacies are open . The staff was nice they just need a more efficient system
Having only one doctor during flu season is unacceptable. The doctor and staff were wonderful under the stressful conditions.
the lady that unlocked the front door was beyond RUDE to us, they were short staffed which wasnt our fault. I was so sick with covid and strep! she was hateful and argumenative. girl at front desk was not friendly either.
The staff was very pleasant and respectful. They were understaffed as a provider had called off but they did not rush my visit
Listen to my reason for my visit and addressed the situation at hand.
Everybody was very polite and respectful. Great service. A lot of fun people there. Enjoyed being there, considering. And Aaron really knew his stuff. He was very knowledgeable. I started to ask him if he was taking new patients. I thought he was a doctor for a little bit. Very impressed. Thank you. Have a great day. Bye.
Everyone was professional and courteous.
Was at clinic for total of 2 hours. Was informed by front desk it would be about 30 minute wait.
Tell the Dr just get to the point and explain things a little better, talks to much
The staff was friendly and very genuine. They interacted with my son and made him feel comfortable. Very thorough and still very professional and supportive
The staff at front area registration is always so polite when I come in or to any patients always smiling no matter the length of time or how many patients they have had that day ! The Nursing staff and Dr's are always very polite , friendly and courteous informative with my care of medical migraines and treatment . They alway treat me with the highest respect and always try to help prevent more stress of migraine sensitivity and ask if I would like the lights shut of in the room for the short few minutes I wait on the Dr . They are wonderful staff very caring people I appreciate all they do for us very GRATEFUL can not say THANK YOU ENOUGH .
Staff was friendly and professional, provider clearly explained what to expect and gave a follow-up phone call. First time going to this walk in clinic. Was quite and busy, I would come here again if needed.
Everyone did a great job. Thank you.
Everything went well. I don't see any need for improvement.
Dr Myers is extremely caring and very good at his job. My entire family appreciates him and his work ethic. Would recommend him to anyone and everyone if we could!
I'm feeling so much better and for that I am thankful.
The visit was very good . I was made to feel comfortable.
Everything was very nice and professional
The doctor talked way to fast, explained things to technical.
I was in a lot of pain but he listened to my symptoms and prescribed medication that eliminated my back pain in less than 72 hrs.
Aaron called me when the pharmacy told him my insurance did not cover the medication he prescribed. He went over my meds and symptoms. The method he prescribed is working. As my primary care doctor is ill, the Urgent Care people have been very helpful.
Both the nurse and provider were wonderful. The nurse was extremely kind gentle with my daughter which in turn made my daughter very comfortable and calm. The provider went into great detail explaining things to us.
From the moment I checked in to the moment I checked out everyone was great! Phelps staff is always wonderful. And I do appreciate the online health charts as well.
Excellent care and staff.
Excellent, caring service from everyone involved.
All of the staff at all the Phelps hospital and clinics are awesome!
Wait time in the room... 2 hours. Music... I don't like Country... lol
Extreme difficulty in getting simple paperwork filled out and a lack of willingness to listen. I have never had an issue with any other provider except on this occasion. Would not recommend. We had to go there 3 times for the paperwork and it still isn't what I need.
Everything was great, except for the experience with the care provider. He did not listen to my list of symptoms & history & totally disregarded my pain.
Wait time was minimal and everyone treated me with respect and listened to my concerns along with good atmosphere.
Listening to the patient. No one u deratood my pain level and referred me to another doctor that is a month out.
