My experience was GREAT. Everyone was WONDERFUL. ABSOLUTELY LOVED DR KERR AND MY NURSE. THE RECEPTIONIST WAS GREAT TOO. 10++ on my visit. Thankyou
Every thing was excellent for my visit. Dr Kerr is the best.
Everyone was very professional and friendly. Dr Kerr was very informative and explained everything in a way I could understand, no medical jargon without an explanation. He was very thorough, professional and friendly.
You've done everything very, very well. I appreciate it. The doctor was very, very nice and very patient and very accurate. I really thank you guys for the way you treated me. Thank you.
Was quite surprised with the quality of care at this facility compared to others I have been to. Girls were very nice and friendly. Doctor was very professional, polite, patient with questions and answered all questions.
It was my first experience with a walk-in clinic. I will definitely be returning! The wait time was five minutes or less. And the entire event was handled in a professional manner. I couldn't have asked for better care.
The entire staff was wonderful!
So grateful to have Phelps health walk in clinic! This is the second time I've brought my child in after an appointment with his pediatrician at a different clinic waved my concerns off! Here they listened to my concerns and instantly tested for RSV. I really appreciate you treating me with respect and understanding my feelings and concerns. My baby is doing much better.
Your people were all nice and respectful. To be honest I think you treated me better than the people at my general practitioners do. Thank you so much.
The staff was extremely professional and very helpful and very kind. My experience was very nice. Thank all of you very much
It was very, very busy that day and when we got there, the waiting room was packed and there were three doctors on duty and they got them in and out very quickly and so our wait wasn't very good. So I was highly impressed and also with Dr. Kerr.
The staff and office weren't an issue. They were friendly and the office was clean. The wait time was a lot longer than expected. We were in the waiting room for an hour and a half before my daughter was called back to be seen by the doctor. All she had to do was a urine test. It was over 2 hours that we were there to leave a urine sample only to be called back the next day and told that she would have to come back and submit another urine sample because the first one had "too much urine." This was very frustrating to hear after having to sit and wait for 2 hours the day before only to have to return and do it all over again.
Everyone was courteous and kind, did their job very well, and they just did a great job.
The appt went smooth, everyone was courteous, the provider listened and explained well.
Went in for possible uti, and the provider said I had diverticulitis with just a physical exam. I was prescribed antibiotics and sent on my way. I went straight to the er where a proper diagnosis could be done. I do not have diverticulosis/itis. Thank The LORD I'm well-insured and can make those types of medical decisions without fear. No antibiotics necessary.
The doctor had amazing beside manner to help calm my son's fears.
Everything was fine. Thankful I could get in to see a doctor and get started on med right away.
Nurses were extremely nice and helpful!
Everyone I spoke to was professional and treated me with respect
On busy days, it would be nice to have two positions on call so that we don't have to wait in the waiting room for two hours. That's all. Thank you.
Dr gave me the right medications to start my recovery
Everything was good. From entering to leaving. My wife and I both were there. Nice that they took us in the same room. Luckily we were in and out in less than a half hour.
Everyone was very professional and polite
Extremely disappointed in the manner in which care was provided to my child, specifically in regard to wait time r/t severity of illness and lack of communication between staff and patients. If my child ever has another severe allergic reaction, I'll go to Mercy before I go back to this walk in clinic.
Everyone I encountered was very courteous and respectful. The doctor was extremely knowledgeable.
Visit was very fast. Staff was extremely nice. Definitely would recommend too people and visiting if I need to again.
Nothing about the clinic but with the medication. Was sent electronically to Walmart and I had to pay out of pocket because Walmart don't accept TRICARE. That expense was not on my budget.
Your clinic has helped me a great deal. I am able to be seen quickly when unable to get an appointment with my PCP. My experience has always been excellent. Thank you for providing this service in Rolla.
The provider was excellent! He really took time to talk to us and explain to us what we needed to do to try and keep the strep from reoccurring and the importance of making sure we get a handle on it. And, at the end he brought my son a prize and told him he was very good- which my son loved. We felt very well cared for
The nurse and doctor listen very well. The whole staff is very courteous.
He did everything well. I was treated nicely. Everybody was knowledgeable. They were quick. They were efficient. And they got me out of there with the prescriptions I needed.
Professional and efficient
Dr Kerr was very kind and thorough. The lady at the front counter was very good aw well. All people whom I inyerzcted with were excellent.
The entire staff treated me with respect and were very friendly. Dr. Kerr was very thorough and took time to explain specifics related to my issue that the care plan.
Jeffery Kerr, DO, was the 2021 recipient of the Wilbur T. Hill, DO, FACOFP dist., Distinguished Service Award. This prestigious award is presented to one physician or individual to honor their commendable lifetime service to the Missouri Association of Osteopathic Physicians and Surgeons (MAOPS) and the osteopathic profession.
