This doctor is the example of what all healthcare providers should strive for. For several years I suffered from itchy ears and was prescribed ear drops which failed to stop my itching. This doctor reviewed my long history of my symptoms and the medicine I was prescribed by others. She asked me several questions and then completely changed my medication. After only a few applications of my new medication my problem stopped. For the first time in years no more itchy ears. She is truly what health care should look like.
All was handed expeditiously, efficiently and professionally. I value these far above "courtesy and respect" which are fine also but not the most important to me.
All staff was kind and respectful. The provider was very informative and helpful with figuring out a treatment plan for our daughter.
Everything was great. Polite professional staff. Overall a good visit
I am a patient of Mercy Group
Appointment was on time as stated everyone treats you with respect and show care for the patient. I like that the doctor broke it down into terms I could understand.
Everyone was great... welcoming and professional Brittany was exceptional. I trusted her completely and felt that she was very professional.
Nothing. The doctor was very professional and listened to all my concerns and ordered tests to get to the root of the problem.
The receptionist was very nice. The ent Brittany waterworth was great. Definitely happy with the care my son and I had. Thank you.
Every one of the people working there were respectful and knowledgeable. They were great!
I was treated really well at the clinic they have a very good group that works over there for the ENT and Miss Waterworth help me out very well.
Brittany Waterworth was the BEST!!!! Fast, efficient and kind!!! I will 100% leave all my ear issues to HER to fix!!! Thank you so much to Brittany!!!!
Listened to me even when iam not really sure how to explain myself
My ENT provider Brittany Waterworth is amazing, she's listens to all my concerns, answers my questions thoroughly and in detail, explains things in a way I can understand, I couldn't have asked for a better ENT provider. The nurse and my provider are both very kind and respectful.
Brittany is amazing. One of the best providers I've ever met. I recommend everyone I know that needs an ENT to Brittany. The entire staff in the ENT clinic are so great!
She was very informative. A little overwhelming.
I was very impressed with Brittany. She's amazing.
Brittany is absolutely the best . Her nurses and staff are wonderful too. Love Phelps Health
The NP did wonderful job. Pleased with her friendliness, attitude and going out of her way to make wI was doing ok
Nurse Brittany was a delight to work with. She listened attentively, was kind and sympathetic. She agreed with my dr's recommendation to adjust treatment, and acquired pre approval the same day. I would recommend her to anyone in need of asthma assistance.
The entire visit was professional, caring and informative.
A great visit the doctor was very professional
Brittany studied my chart prior to visit and was able to order labs and order test required to proceed with finding a plan of treatment
Was in and out before scheduled appt. Very easy
Everyone was courteous and explained in detail what to expect. Practitioner was polite and respectful
All good , no MRI scheduled, I need an open tube.
This is an awesome team of health care professionals. I always look forward to see them.
Kind, caring and friendly staff.
Staff and Doctor did a great job, thank you.
Lady who worked on my ears was outstanding!
No complaints, everything went well
EVERYTHING WAS VERY GOOD.
I love that Phelps always treats patients as a person and not a time slot. Everything was explained to me. The doctor discussed a game plan and kept confirming that I was good with the plan.
Conducted an expedient, through and professional examination. Provided potential diagnosis based on findings. Provided additional direction on tests required and a plan of action after tests are completed. She is in the top 5 care takers I've had.
Wish the single bathrooms would stay open so can get in and out of them better-they regular bathrooms have a button to push but not the single ones. Thank you.
Courteous, responsive, quickly assessed my problem and resolved it.
My visit to the clinic was great. But the experience I had with surgery was a bit different.
Brittany was amazing with my anxious son
I was pleased with all aspects of visit. Brittany Waterworth was very sympathetic, professional, knowledgeable and competent. Lab blood taker was very competent and pleasant. Pharmacy staff was helpful and prompt.
Set me up for an impromptu physician's visit to satisfy the requirement for an annual exam to verify the need for allergy/asthma treatments, working me in between other appointments with no adverse impact on the other patients.
My experience: This FNP is very knowledgeable, "really" listens to me and takes time to explain everything and answer all questions...much like the old time MDs who were not under time restrictions as I believe most medical practitioners now are.
