I was treated with dignity and respect by very knowledgeable staff. I have no critique because the experience was perfect. Thank you Phelps Health!
Why do they change the persons that check you in before you see the NP. I think this is important to the clinic.
Appointments are always treated with respect.
Didn't wait long to be seen,and everyone was professional
Everyone was both professional and empathetic. This is a great team!
Crystal Fleener has been very Tentive with getting my health under control.
Need to improve communication with patients about scheduling.
I believe Ms. Crystal Fleeter is a very intelligent doctor, I mean nurse practitioner. And yes, I would recommend her to anybody because I think that she's looking out for our well-being. And I appreciate how she takes care of me and how she is most likely to not let anything ?
Checkup visit to discuss blood test. All went well.
I was seen promptly. Everyone was courteous and professional.
The nurse actually said hello & told me her name! First time anyone besides a provider has done that .... front desk folks were also helpful ... and I adore Crystal Fleener NP! I feel listened to and comfortable...
Crystal if the best medical provider I have ever had!!
Crystal Fleener is such a great doctor, We love her, All the staff ,and nurses are wonderful.
I always feel like my provider has listened to my health concerns and has been very thorough in my health care. I have referred friends to her and highly recommend her.
Crystal is always so attentive and knowledgeable. No improvement needed
I don't understand why you never have the same CMA or the same person taking your blood pressure and vitals. Why so many changes.
Crystal Fleener is absolutely wonderful. She listens. She hears you. The 2nd most important thing a provider can do. She treats you as a whole person. Not just a person in there with a singular problem. I highly recommend her.
The appointment went very well, Crystal went through everything with me and recommended a PCV vaccination, which a very nice (and gentle) nurse, whose name I cannot remember, gave to me. I was glad I went in - I feel up-to-date on what needs to be done and why it needs to be done. Thank you!
This office has always provided great care for my needs.
Always courteous and caring. I know I'm in good hands.
Actually took time with me made me feel like I was important not just a number.
All were courteous and caring . My first time meeting with Crystal, and I was impressed and pleased with her competence and friendly manner.
I am very pleased with my experience with everyone.
Everyone was very professional and I felt like they listened to everything I had to say. The doctor was very pleasant and professional. The nurses were very pleasant and professional. It was an awesome experience.
Wonderful care and employees. No changes needed.
Crystal and her staff and nurses are all the best.
I'm new to the area three yrs now. It took this long to finally find my nurse practitioner crystal fleener. I left such a good one because of my move I was so glad to find crystal
Minimal wait time this visit vs longer wait times in the past was appreciated.
I am grateful for the health services provided to me every time. I am treated with dignity and respect. I don't believe healthcare is provided anywhere better than Phelps Health!
The provider listened and took time to explain things.
The one thing you need to improve is the lab. I waited almost good 30 minutes just waiting for a blood draw. This isn't the first time I've had to wait but this last time was too long. The doctors office has their act together but the lab needs more help.
Crystal listened to me and helped me navigate my post-visit questions. I really appreciate that.
I always feel everyone has my health is impotent to them.
Crystal was fantastic! She was so thorough and really listened to me. I already recommended her to my mother.
Again- the person placing me in exam room& doing VS did not introduce them self- name badge was turned around, never smiled or did anything to put me at ease or feel like I mattered. I was a task she had to get done and walk out. Period. Crystal Fleener was the exact opposite! She smiled , introduced herself,talked TO me and she gets a 100 for patient interaction, professionalism & humanism.
The people that I deal with are outstanding! I have had more relief from back problems that go back to my time in the Navy. I have been to or in major Naval hospitals and I have better care here...period
I love my provider and all of his staff. I'm always treated with respect. They have very informed information about my case, my medications, and any procedures that I've gone through since the last time I saw them. So, God bless them. I'm glad I have them.
All went good , checking in , checking vitals an with provider done good
everyone was polite, courteous, and understanding what we was told was excellent. Good service would recommend.
This was my first visit with Crystal Fleener and I was very impressed.
Crystal was great man ch appreciated
I am always treated with kindness and respect. All the staff are friendly and efficient. Crystal has been my caregiver for many years and I would never change.
You always do everything right at the Bond Clinic.
There was confusion at first what I was there to do. That was settled quickly & I recieved tx.
Appointment was on time. Provider was very attentive and thorough.. I was very happy with my care.
Always polite, pleasant and nice to deal with. I get the information I need in clear to understand verbiage.