Everyone did a excellent job in treating my health concerns as true professionals.
This was my first visit with this doctor. He actually had diagrams to show me what was going on inside of me. Felt very relaxed with everyone there.
Yes, I was very pleased. Everybody treated me good. And I got to go back. Thank you very much. Goodbye.
Nurse's staff was great. Doctor didn't even listen to anything I had to say. He was judgmental. That's all I can say. He was just judgmental. He was hateful. He acted like he was better than everybody else. I've had dealings with him before. I liked him. When my wife went to him, as far as me, he was judgmental. I just couldn't deal with it.
You guys are the best !!!
Ease of making appointments and convenient location. Great staff and providers.
No way to actually improve
Couldn't have asked for better treatment.
Everyone was great! I enjoy going there because of everyone! The receptionist, nurse, and doctor were all polite, professional, and friendly!
This office always treats me with the upmost respect
Yes, they treated me well at the front desk. The only problem, they have a sign on the window that says that if you're 15 minutes past your scheduled appointment time, which ended up being 35 minutes past, I mentioned that and nothing was said about that. They just said that, well, he sees a lot of patients. So that's the only thing I would have to question.
Everyone I encountered was very nice. Even though they were having a problem with x-ray, they explained the problem and the wait was not too long. The tech was patient with me after when I was a bit lightheaded after. She let me sit and did not rush me out. I was glad there was a pillow and mat to make the table more comfortable. Kudos. In the office, I was greeted with a smile within seconds of walking up to the window. The longest wait was for the doctor but I know sometimes he has to take slightly longer with some patients so he could run behind. That's why we bring books. When he arrived, we were greeted and knew we had his full attention during the time he was there. This was just a yearly follow- up appt. For a procedure I had a few years ago. He covered everything I needed. Later I saw the nice letter he wrote to my primary doctor about the visit. All in all, a good visit.
Not possible to provide better care.
All was well you done great.
I hate going to an appointment, going through the process, just for the doctor to tell me that there's nothing he can do. Everyone was kind and respectful, but driving 45 minutes each direction and spending another 45 minutes waiting/ processing just to be told something a 5 minute phone call could have taken care of. It felt like billing was more important than me as a patient.
The nurse that greeted me and took me back did a very good job, very thorough. When doctor came in, we had a very good discussion. He explained things exact, easy for me to understand and exactly what he could possibly do for me in the future. And I told him I want to consider it and not give him an answer today. And he said, that's fine. Just take a look over the information I've given you and get back with me. He's an excellent doctor. I appreciated him very much.
Treatment was kind & respectful. Only complaint is Phelps health my chart is not dependable & not user friendly, used it for four years & it's getting worse.
He listened to my thoughts and always gives suggestions.
they said my BP was real low. I think they should have checked it again
It's a wonderful staff, they are super nice people, love each and every one of them.
Everything went well, from the appointment reminders to the care of the nurses and the doctor. The process was smooth.
The wait was longer than the last visit but not an unusually long one. Everything was great
Friendly courteous staff. Everyone was very efficient and polite. The doctor and nurses were patient and explained. I didn't feel rushed out of there to get to next patient. Thank you so much!
Very friendly and helpful
You were helpful, friendly and answered all my questions.
It's my first time there I know there is going to more to come
The Doctor seemed to be in A bit of A rush. Perhaps he could slow done A bit when treating the next patient.
Everyone was courteous and professional.
Everything was a good experience .
My experience from emergency room to follow up appointment has been the best care I could imagine.
Everyone did the jobs well and were courteous
Doctor explained everything in a clear manner.
Great job keep up the good work
Dr & nurse were kind & compassionate. Professional medical attention.
Every one was professional, kind and courteous. The best. Thank you.
Everyone is always professional and caring.
I would recommend the Dr. and staff to anyone. My suggestion to veterans administration is to keep Phelps Health as providers excellent service.
Everybody was extremely friendly. Wait time could have been a little bit faster.
I could have told, needed to tell patients that they were running, or doctor was running behind but they didn't. We waited two hours.
nurse listened to my problem and told me not to worry dr would be right in and have some solutions!!
Everything went very well, and I wasn't left sitting for long at all. Very good experience!!
Very professional - no issues.
Professional, caring, attitude.
The nurses was very welcoming, very nice, very respectful, and they were just overall great. The doctor was very nice, very respectful, and he helped me out tremendously, and I'm doing good. I'm doing great. A lot better than I thought. And I'm just really, really thankful for him. I'm glad he was able to help me.
The doctor explained everything that was going on with me
It was everything I expected from a doctor's appointment and I will tell my friends. Thank you
Appreciate the courtesy and respect shown by everyone.
The doctor's nurse was very professional and easy to communicate with. The doctor provided information in a way that was clear and understandable. The doctor was patient and answered my questions.
I was not... I was very uncomfortable with this doctor. I didn't like the way he was... He came in and wanted me to do something I really didn't want to do. I was very, very uncomfortable.
ABSOLUTE PERFECTION! THANK YOU
It was very informative and we was treated very well
The nurse was very nice and very helpful and the doctor explained everything to me in detail and was very compassionate
Dr. Leon is always so nice!! I thanked him twice for saying my life!!
The office staff were very professional with big smiles. The nurse was also very professional and friendly. Dr Leon was very personable and friendly in a professional way. He gave me direct information and answered all my questions clearly and completely. A very pleasant experience.
Friendly staff with genuine concern
All who dealt with me were extremely kind. I'm very thankful for all of their help.
They were very helpful and considerate. Everyone was great. They did a great job
Dr. Leon and all of his staff always make me feel very comfortable. They also make me feel like they care about me as an individual and take the time to make sure I understand everything. I would highly recommend them.
All was well everyone has done a good job keep it up.
Very professional and polite. Treated me with respect
The doctor answered all my questions, the staff were friendly, polite and I enjoyed the experience with the nurses and the doctor
Everything was on time and everyone was friendly and helpful, the doctor was very polite and knowledgeable
Dr Leon is one of best doctors I've encountered, he takes his time and makes sure you understand everything, very professional and courteous
A really good experience for a Dr visit!!!
Overall was a good experience
Dr Leon nurse is awesome. We talked about my history got my med list updated an she made me feel comfortable an nothing be worried or ashamed of. She was his right hand an explained everything to me w print out when done. Dr Leon is so nice I was nervous, but it was not that bad, an he just made me feel at ease an got it all over w. I feel like I learned so much. Ive already told my 2 of my friends who had no idea there were these treatment options available. One is them is on medication for the same issue. I'm excited to get my procedure which is only little over a month away. Highly glad I made the appointment wish had done sooner.
I've been really pleased with HELPS. Every time I go there, everyone's very courteous and helpful, and I'm really glad that we have such a great facility in Rolla.
This is an excellent clinic and the urologist is great to work with
The nurse that day for Dr Leon was wonderful. Very caring and thoughtful.
All aspects of the visit were top notch. Thank you all.
I had no problem with the visit. All went well.
Great doctor everything was perfect
Treat me as a person from arrival to departure. Thank you
The entire urology staff are wonderful. Kay goes the extra mile to ensure I am as comfortable as possible during the examine. She really cares and it comes through at every interaction I have with her. Sometimes the examine room is missing linens. I know this is not the urology staff's fault but this is something to address with the Linen department or whomever is responsible for stocking these items. I was happy that it was not an issue during this visit.
I had a very good experience with Leon's staff and everybody there. I'm very pleased. Thank you.
Everyone was very helpful and courteous.
Very respectful & they listen to you when question were asked & explained to you were you could understand
Dr.Leon is always professional and efficient during my visits. I was extremely grateful I was able to worked in when I was last for my appointment. The whole team was accommodating in getting me taken care of. I appreciate you all!!!
Everyone is always professional in this office.
Very satisfied. It was my annual prostate exam. Dr. Leon renewed my medicine and felt my back and abdomen for pain. My PSA was stable/normal. He did not do a rectal prostate exam which he's done before. He did not explain why he didn't do it and I was not going to ask for one! I could have asked him about it but I didn't. Not a complaint just an observation.