Having wheel chairs stored closer to entrance instead of behind desk, remodel entrance with handicapped access opening doors and storage for wheelchairs!
Completely satisfied with my new provider and the staff!
Everyone was very kind to me. This was my first trip to visit Bond Clinic there. Anyway, Rachel was great. I appreciated her talking to me, taking time to go through things with me and letting, allowing me to talk also. And I just appreciated all. I look forward to becoming a patient there. I've already established now and I look forward to seeing you all again. Thank you all for everything you have done and I appreciate it. Thank you. Bye.
Everyone was kind and patient.
I leave my life in there hands
All interactions were kind, calm and positive.
The provider and staff were excellent.
First experience there and it was absolutely wonderful! Thank you.
All of the staff was very friendly and helpful.
VERY PLEASED WITH MY EXPERIENCE
They simply listened to what I had to say.
Rachel is always very thorough and kind. She is the standard I use to evaluate other PA's.
My entire experience, first-time experience with staff from the beginning to the end was amazing. New town, new doctor, and I'm extremely pleased. Absolutely incredible nurse feeling.
I was pleased with everything about the visit. I love that Rachel listens and and is respectful of my opinions. I hope she is there for a long long time
Worked me into the schedule when I was sick. If I had let it go without being seen and getting medication I probably would have ended up in the hospital.
They called me by name making it personal. Nurse Rachel knew my medical history ahead of time, not waiting for me to fill her in.
Rachel was very attentive to the questions she was asked and answered accordingly
Rachel actually listened to my story and supported what the tests showed. I've been to two other PH providers who diagnosed me inaccurately with sciatica. Thanks to Rachel, I feel like I've been heard and understood and am being helped. Thank you.
My appointments at this clinic is always pleasant. The staff is always helpful and my physician always takes the time to listen to me and he takes the time to answer whatever questions that I may have.
Dr Feeler was amazing. She listen to things other doctors for years ignored. I finally feel like I might get some real answers to why I feel the way I do.
Made me feel comfortable and at ease!
I didn't have to wait very long to get to see Rachel.
All of the staff at BL clinic who I interacted with were delightful. Rachel is a stellar provider. The care she provides feels personal. She has a genuine desire to make her patients feel like they matter. As long as Rachel is employed at Phelps Health, I will continue to see her as my PCM.
VERY GREAT DOCTOR NURSE AND STAFF THANK YOU. LOVE PHELPS HEALTH
Communication has improved. I like my labs and issues explained.
Rachel Feeler is one of the most caring healthcare practitioners I've seen. She always listens carefully and never makes me feel stupid if I have to ask questions, but instead explains things to me. I always recommend her to everyone who's looking for a doctor.
Rachel is compassionate and always listens without judgment.
Rachel Feeler has always made me feel lije she listens, CARES AND WILL ACT
You are fortunate tonhave Rachel. She cares and LISTENS
No issues, everything went well
Rachel explained some information that I did not know before which was very helpful.
Rachel Feeler accommodated how I want my medical care.
Rachel Feeler along with her care staff, were recognized with Awards of Excellence for achieving patient experience scores above the 90th percentile in 2019.