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News/Media Policy

At Phelps Health, we welcome requests from the media and will assist news outlets with coverage of our medical services, facilities and more as well as interviews with our healthcare experts. Please remember: All requests for interviews at Phelps Health – including those involving Phelps Health clinics, departments and employees – must be arranged and approved by the Phelps Health ...

Community Health Needs Assessment

Phelps Health prides itself on bringing exceptional healthcare to the community and the surrounding areas we serve. To ensure we are doing our part, we conduct a Community Health Needs Assessment so we can listen to what the community views as priority health needs. 2023-2025 Community Health Implementation Plan 2022 Community Health Needs Assessment Report 2020 Community Health Implementation Strategy ...

Mission, Vision and Values

Our Mission To provide high-quality, accessible healthcare Our Vision Phelps Health will be a preferred health system Our Values Phelps Health CARES (Compassion, Accountability, Respect, Excellence, Service) ...

Plain Language Summary

Phelps Health Plain Language Summary - Financial Assistance/Charity Care Phelps Health will provide medically necessary services to all patients without regard to the patient’s financial ability to pay. If you are unable to pay your bill, please contact us at (573) 458-7715 to see if you are eligible to receive financial assistance. You may be eligible for full or partial ...

Financial Application Instructions

Answer ALL of the questions in the financial assistance application packet. Download the financial assistance application Proof of gross year-to-date total income for ALL adults in the home is required. You need your three most recent payroll stubs with year-to-date total income, beginning-of-year pension award letter, beginning-of-year Social Security award letter, and printouts of monthly amounts for unemployment income, child ...

Accounts Receivable (AR) Management Policy

Download or Print PDF of AR Management Policy Purpose: To provide guidelines for managing patient accounts to minimize the number of accounts that result in bad debt or financial assistance write-offs. Policy: It is the policy of Phelps Health to treat all patients without regards to race, religion, national origin or ability to pay. By maintaining an aggressive financial services ...

Baby Gallery

Your child's first professional picture will be one to cherish for a lifetime. Phelps Health’s Web Nursery team from Our365 makes sure the picture session is simple and rewarding. The photographer will provide the background, but you also can bring a special family blanket or an outfit for the baby. The photo will be posted to your baby's webpage on ...

DAISY Award

Nominate a nurse for the DAISY Award The DAISY (Diseases Attacking the Immune System) Award honorees personify Phelps Health nurses who consistently demonstrate excellence through their clinical expertise and extraordinary, compassionate care. DAISY Award honorees are recognized as outstanding role models in the Phelps Health nursing community. About The DAISY Foundation The DAISY Foundation was established in 1999 by the ...

Medical Records

Did you know? Patients can now request their medical records through their MyChart account. Instead of requesting your records via paper forms, with MyChart, you can get copies of medical records for yourself or share your records with the following individuals: Family members Caregivers Healthcare providers (including those at other healthcare organizations) Please note: At this time, you can only ...

Patient Information

Phelps Health makes every effort to ensure our patients’ health and welfare is safeguarded while in the hospital. The following information identifies patients’ rights, privacy and satisfaction guidelines. Patients at Phelps Health are encouraged to voice any questions or concerns they may have during a hospital stay by contacting a nurse or member of our staff. Phelps Health is committed ...