975 results found for
Parking and Floor Maps
Phelps Health's color-coded parking lot system provides navigation for you as you travel to specific areas and buildings on our main campus. Each entrance, along with the associated parking lot, is color-coded using the following key: Main Entrance [ Yellow Lot ] Emergency Department [ Red Lot ] North Entrance and Medical Office Building [ Green Lot ] Delbert Day
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Patient Privacy
NOTICE OF PRIVACY PRACTICES THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GAIN ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY. WHO WILL FOLLOW THIS NOTICE: This Notice describes the privacy practices of Phelps Health, Phelps Health Medical Group and Phelps Health Homecare at all of their service delivery sites. These
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Appendix 1
Amounts Generally Billed (AGB Calculation) Phelps Health provides financial assistance to patients that qualify and meet the eligibility guidelines set forth in the Financial Assistance Policy. No individual determined eligible for financial assistance will be charged more for emergency and medically necessary treatment than amounts generally billed (AGB) to individuals with insurance covering such care. The AGB is a percentage
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Primary Care
What Is a Primary Care Provider or Physician? A primary care provider, or primary care physician (PCP), is what most people simply call their “ doctor.” PCPs ensure that patients
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Keri Brookshire-Heavin
Keri Brookshire-Heavin Senior Vice President/Chief Operating Officer and Chief Nursing Officer I’m Keri Brookshire-Heavin, senior vice president, chief operating officer (COO) and chief nursing officer (CNO) at Phelps Health. With more than 20 years of service at Phelps Health, I have built my career around a deep commitment to patient safety, quality outcomes and creating an environment where both patients
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Rebecca Unger, DO
Rebecca Unger, DO Chief Medical Officer, Phelps Health Hospital I’m Rebecca Unger, DO, chief medical officer of Phelps Health Hospital. In this role, I partner with clinical and administrative leaders to support quality, safety and patient-centered care across Hospital services. I joined the health system in 2012 as an anesthesiologist on the medical staff, and I’ve been privileged to grow
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Appendix 2
The following table represents discounts which may be available to patients whose annual income, as taken from HHS Notice issued on the date below: 2026 Poverty Guidelines for the 48 Contiguous States and the District of Columbia Date: 1-1-2026 Percent of Federal Poverty Guidelines 100% 150% 175% 200% 225% % of Reduction if Less than Guideline Household 100% 100% 80%
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Phelps Health provides healthcare at no charge or at a reduced charge to those who meet the financial need requirements. Financial assistance is generally for people who do not have other financial resources available, such as insurance, government programs or regular income.
Financial assistance is determined by gross income, net worth, assets, family size, available resources and expected future income.
Patients and Visitors
Click here for our patient and visitor policy Phelps Health wants your visit to our organization to be as comfortable and pleasant as possible. We have compiled the following information
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You Found Out Your Partner Is Pregnant. Now What?
Read Time: Four Minutes Just as new mothers often have uncertainties after they find out that they are pregnant, learning that you are going to be a father can bring up a variety of emotions and questions, too. Phelps Health OB/GYN Jenny Pennycook, MD, FACOG, answers common questions new dads may have and offers tips for what to expect when
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