Everything went well Got me in quick very thorough & called me back with a follow up on meds Great people very professional
Whole experience was very professional
Always courteous and kind
Prompt and courteous service.
Ariella is the best every time.
Most of my frustration is with the limitations with MyChart, although I admit to having trouble dealing with other electronic devices as well.
Arielle is a great provider. She is very knowledgeable and actually listens to you.
I was very impressed with my doctor how she listened to me and took care of my next needs for further help with my condition and I am thankful for that
All was great very professional and courteous.
I was treat with the most amazing respect that I could ever expect and I don't know ho
Had a good experience from checking in to the visit and exam by provider as always. Staff very friendly and courteous.
Staff are always personable and professional. Even first thing in the morning.
Things were exactly the way I think they should be . Just keep doing what you're doing .
The dr and staff took their time to listen and actually went above and beyond what I expected. It is important to feel like they actually cared about you
A trip to see Arielle Martin is always a delight! Her staff is always friendly and helpful.They greet me as though they are so glad to see me. I always leave with my questions answered and a clear plan of care that was mutually agreed upon. I am so grateful for the assistance in my healthcare.Happy Holiday!
Everything went just fine I was for check up no problems.
I came from TCMH where it felt like my doctor didn't listen to my concerns, actually give me answers or help at all. I have been waiting over a month to get any sort of answers, help or even hear from my doctor at TCMH. The Nurse also was not super friendly. However at my appointment with Ariella Martin not only was the nurse super nice and caring, she also listened and was compassionate. I wanted to HUG Ariella after our appointment. She took her time listening to my complains and medical concerns. She put in needed referrals TCMH wouldn't give me. Ariella was absolutely amazing!! I literally cried when I got to my car of how amazing and different the care was. Being heard by my doctor and seen as a human and not just another patient!! No words can express my gratitude to Arielle and her team for their amazing work!
This was the best experience with a provider and staff I experienced since starting with Phelps.
I arrived at the appointment around 1:50 p.m. and I had to check in at suite 300. I didn't know. The receptionist was very kind in telling me what I had to do.
I've already been referring! Great office and appreciate the care given!
I have no recommendations for improvements. I think the customer service and health care that I get through Ariella Martin and her staff are top notch.
She always listens to me and explains things well!
Everything was very well. There is no better team that I could have for my Primary Care group.
Ariella and the girls in her office al THE BEST ! Always so kind and they never rush me. Take time to listen to what I have to say. And they really HEAR me. They pay attention to what I have to say ! They're the reason I keep coming back !
The overall visit was amazing
I was treated with courtesy and respect. I felt that everyone there cared about my problem and well being. I did not feel rushed and my questions were addressed with patience.
Firt time seeing her took time to explain everything and gave me a good exam
Listened well to all of my concerns and comments.
Ariella Martin is amazing.very thorough.She listens to her patients and takes time with them.Nurses and receptionist isre wonderful.very friendly and helpful..staff gets back promptly with lab results or questions patients may have.when referral to specialist is needed they take care of it promptly.great staff
Overall outstanding service
Everything was great! Ariella Martin was fantastic!
Everyone was friendly and explained everything. All questions were answered and plan for future visit made. There were no issues checking in and did not have to wait long in the waiting room or in the exam room. Everything went smoothly and quickly from checking in to checking out.
All was just fine thank you.
Nothing! Everything is wonderful and everyone treats us like family.
Ariella Martin was very attentive to my issues.
As usual, Ariella listened carefully to my concerns and helped me develop a path forward.
My nurse practitioner is an All-Star. Nurse Martin has a wonderful working knowledge of medicine. I am thankful and confident that both My Wife and I have the best healthcare in the US.
Ariella Martin and all of her entire staff are always professional and personable.
Everyone was kind And thoughtful.
They all did a great job I was very pleased.
Staff truly care about patients and treat you with dignity and respect
I left the office with a satisfied feeling and hopes for the future After seeing Ariella and her group of medical people I leave experiencing a positive attitude.
Front office staff never greeted me or acknowledged I was there. I waited 10 minutes past my appt time before anyone helped me, yet I'm required to arrive early per the instructions. Dirty facility & subpar service.
Nothing everything was great. The nurses,,doctor,the receptionist
The nurse practitioner ARIELLA . IS SUCH A LISTENER AND ADVISED ME OF THE CARE THAT THAT WAS NEEDED AND INTENDED FOR MY PERSONAL IMMEDIATE CARE. AND Future CARE THAT THEY HOPED TO TAKE CARE OF FOR THE IMMEDIATE CARE I NEEDED . I APPRECIATE THE CORTISY I WAS GIVEN AS AN OLDER PATIENT.WITHOUT MAKING ME FEEL LIKE I WAS AN OLD WOMEN WHO Couldn't COMPREHEND . I HAVE PROBLEMS THAT THE FACILITY Couldn't HELP THEY SENT ME TO MERCY IN Springfield AND They Couldn't DO ANYTHING REALLY . BUT REHAB. . THEY MADE ME SEE THAT THE FUTURE Wasn't AS DARK AS I THOUGHT. THANK YOU ALL . ........
The entire staff and Ariella treat my entire family like their own. Phelps is lucky to have her! She sees my husband, daughter, and dad, and I could not ask for better care.
The staff is always on time and pleasant.
Ariella was so professional and made sure my health was in check which she ordered tests to make sure everything is doing ok very professional
Ariella has been very nice and good to me. My sister recommended her when I was looking for a new a PCP. I recently hurt myself and have been in a lot of pain. And she worked me i. The very next day and started the process to help me get better. She is also very quick to respond to mychart messages which is very nice. A definite refreshing experience from the waynesville location.
I think that Ariella and the office staff (nurses and medical assistance and administrative) should receive a pay increase for the wonderful team they are. Feels like family when you go there.