Phelps Health believes that patients deserve access to their medical records. Upon request, patients can receive a copy of their record provided that Phelps Health receives a HIPAA-compliant authorization for the records requested. The Health Information Release Form must be filled out in its entirety, making sure every line has been completed. Drug and alcohol records are federally protected, and the authorization must be initialed accordingly in order to release this information. The release must be signed and dated within the last year, and when picking up your requested records, a photo ID must be presented. Please allow 30 days processing time for all requested medical records.
Patients requesting and picking up their records for personal use will be charged a maximum fee of $6.50. In accordance to Missouri Revised Statutes Chapter 191 Health and Welfare, Section 191.227, Phelps Health charges a retrieval fee of $27.13 and $0.62 per page for medical records.
If radiology films are needed, please contact the Radiology Department at (573) 458-7770.