If you have a concern, please do the following:
- Tell the staff of your concern.
- If you are not satisfied and still have a concern, ask to speak with the supervisor or director of that department.
- If your concern is still not addressed, please contact hospital administration.
- Also, you have the right to notify the following:
a. Missouri Department of Health and Senior Services (Health Services Regulation) section at (573) 751-6303; email the concern to firstname.lastname@example.org; fax a complaint form to Health Services Regulation (573) 526-3621; or mail the complaint to: Missouri Department of Health and Senior Services, Bureau of Health Services Regulation, PO Box 570, Jefferson City, MO 65102-0570.
b. Contact The Joint Commission via email at email@example.com; fax to (630) 792-5636; or mail to: Office of Quality and Patient Safety, The Joint Commission, One Renaissance Boulevard, Oakbrook Terrance, IL 60181.