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Answer ALL of the questions in the financial assistance application packet. Download the financial assistance application Proof of gross year-to-date total income for ALL adults in the home is required. You need your three most recent payroll stubs with year-to-date total income, beginning-of-year pension award letter, beginning-of-year Social Security award letter, and printouts of monthly amounts for unemployment income, child ...

Download or Print PDF of Financial Assistance Policy Purpose: Guided by the vision and mission of Phelps Health this policy reflects the efforts of the Hospital to improve the human condition of the individuals and communities served, with special concern for the poor and underserved. Policy: Phelps Health will provide medically necessary services to any patient seeking urgent or emergent ...

Download or Print PDF of AR Management Policy Purpose: To provide guidelines for managing patient accounts to minimize the number of accounts that result in bad debt or financial assistance write-offs. Policy: It is the policy of Phelps Health to treat all patients without regards to race, religion, national origin or ability to pay. By maintaining an aggressive financial services ...

Your child's first professional picture will be one to cherish for a lifetime. Phelps Health’s Web Nursery team from Our365 makes sure the picture session is simple and rewarding. The photographer will provide the background, but you also can bring a special family blanket or an outfit for the baby. The photo will be posted to your baby's webpage on ...

Nominate a nurse for the DAISY Award The DAISY (Diseases Attacking the Immune System) Award honorees personify Phelps Health nurses who consistently demonstrate excellence through their clinical expertise and extraordinary, compassionate care. DAISY Award honorees are recognized as outstanding role models in the Phelps Health nursing community. About The DAISY Foundation The DAISY Foundation was established in 1999 by the ...

Did you know? Patients can now request their medical records through their MyChart account. Instead of requesting your records via paper forms, with MyChart, you can get copies of medical records for yourself or share your records with the following individuals: Family members Caregivers Healthcare providers (including those at other healthcare organizations) Please note: At this time, you can only ...

Phelps Health makes every effort to ensure our patients’ health and welfare is safeguarded while in the hospital. The following information identifies patients’ rights, privacy and satisfaction guidelines. Patients at Phelps Health are encouraged to voice any questions or concerns they may have during a hospital stay by contacting a nurse or member of our staff. Phelps Health is committed ...

Phelps Health complies with applicable federal civil rights laws (Title VII) and does not discriminate on the basis of race, color, national origin, age, disability or sex. ATTENTION: If you require American Sign Language (ASL) interpretation, services are available to you, free of charge. Please speak with a care manager or your nurse for these services. If you believe you ...

When you receive care at Phelps Health, communication between you and your care team is important. It is vital that you understand all aspects of your care. If you speak or prefer to communicate in a language other than English, you have the right to interpreter services. Phelps Health partners with LanguageLine Solutions to provide free audio and video interpreter ...

If you have a concern, please do the following: Tell the staff of your concern. If you are not satisfied and still have a concern, ask to speak with the supervisor or director of that department. If you have a grievance or concern, please contact Patient Experience at (573) 458-7878. You may also contact: Missouri Department of Health & Senior ...